Technical Documentation Specialist

AECOM seeks a Digital EHS Implementation Specialist based in Raleigh. This role centers on deploying digital tools and systems that enhance Environmental, Health, and Safety (EHS) processes for client organizations. Key responsibilities Implement digital solutions to support EHS compliance and reporting needs. Collaborate with organizations to improve safety procedures using technology. Introduce new digital workflows that help streamline EHS operations. Support efforts to build and maintain a strong culture of safety and compliance. About AECOM AECOM is a global company providing infrastructure and environmental services to clients in various industries.

Our MissionAt Eupry, we strive to simplify compliance across the entire supply chain. From the meticulous cleanrooms of manufacturers to expansive global logistics warehouses, we deliver wireless monitoring and automated mapping solutions that ensure our clients achieve "wireless peace of mind." We are seeking a dedicated Field Implementation Specialist who recognizes the critical role of installation quality in healthcare logistics, where patient safety is paramount. You will be the hands-on expert responsible for the precise installation and formal qualification (IQ/OQ) of our systems in some of the world’s most vital cold chains.Your Responsibilities (The Eupry Way)Exacting GMP Installation: Lead the deployment of wireless data loggers and gateways, ensuring every sensor is installed in accordance with SOPs to maintain the sterile, organized state of the client’s facility. Whether it’s continuous mapping or thermal monitoring, your intentional placement of sensors and probes adheres to strict GMP/GDP protocols.Connectivity Assurance: Act as the liaison between our hardware and the cloud, performing light-touch connectivity troubleshooting, verifying IP assignments, conducting ping tests, and ensuring a stable "heartbeat" with our Monitoring and Mapping platform before the final sign-off.Aseptic & Cleanroom Protocol: Demonstrate comfort with gowning procedures and cleanroom practices. Navigate production floors and labs with a "leave-no-trace" mindset, seamlessly integrating our monitoring solutions into the client’s operational workflows.Execution of IQ/OQ Protocols: Manage installation records by executing the Installation Qualification (IQ) and Operational Qualification (OQ) protocols, verifying the proper installation and functionality of each component while producing precise, audit-ready reports.Validation Coordination: After qualifying the infrastructure and finalizing IQ/OQ reports, coordinate with our Validation Team to provide a stable, fully-documented system for their mapping studies.

Join us at Benchling, where biotechnology is revolutionizing our world—from the medicines we rely on to the sustainable materials we use every day. To keep pace with the fast-evolving landscape of science, we need innovative technology solutions.At Benchling, our mission is to empower the biotechnology sector. Cutting-edge biotech companies leverage our R&D Cloud to develop groundbreaking products and expedite their journey to market.We invite you to be a part of our endeavor to merge modern software with progressive scientific practices.ROLE OVERVIEWWe are building a premier Professional Services team to facilitate implementations for our rapidly growing customer base. We are in search of an Implementation Manager with a rare combination of systems validation proficiency and exceptional customer engagement skills to support our expanding roster of GxP clients in the pharmaceutical and biotechnology sectors.In this pivotal role, you will utilize your project management acumen, communication prowess, and validation knowledge to guide customers through both GxP and non-GxP implementations of the Benchling platform. You will collaborate closely with research scientists, quality assurance professionals, and IT teams across various organizations—from agile biotech startups to leading biopharmaceutical firms—to gain a comprehensive understanding of their R&D workflows and implement solutions that enhance team collaboration while ensuring regulatory compliance.As an Implementation Manager, you will oversee all facets of customer rollouts—from requirements gathering and solution design to system configuration, testing, and user training. Your validation expertise will be vital in assisting clients with integrating Benchling within their quality management frameworks and regulatory structures.

Rithum™ stands as the most reliable commerce network globally, revolutionizing the way brands, suppliers, and retailers collaborate to produce seamless e-commerce experiences. Our unparalleled platform empowers brands and retailers to drive growth, streamline operations across channels, expand product offerings, and enhance profit margins.Currently, over 40,000 companies rely on Rithum to elevate their business across numerous channels, accounting for more than $50 billion in annual Gross Merchandise Value (GMV). Our comprehensive commerce, marketing, and delivery solutions allow customers to craft optimized shopping experiences that engage consumers from start to finish. OverviewAs a Client Success Engineer, you will be instrumental in developing scalable technical solutions and facilitating seamless transitions from sales to delivery for our key clients. Your involvement begins in the later stages of the sales process to assist with technical discovery, formulate implementation strategies, and act as a trusted advisor during complex onboarding and expansion initiatives. Your technical expertise and interdisciplinary collaboration will be crucial in helping clients achieve sustained success with our SaaS e-commerce platform.

Role overview Appian seeks a Technical Implementation Consultant to join the Customer Success team in Raleigh, North Carolina. This position focuses on guiding commercial clients through digital transformation projects using the Appian platform, with a strong emphasis on AI-powered solutions. The goal is to help clients realize measurable business impact through custom software and AI implementations. What you will do Partner with customers after the sales cycle to design and build tailored software solutions on the Appian platform. Lead clients through each phase of the project lifecycle: from defining requirements and designing solutions to developing and implementing custom software and AI projects. Analyze business processes and technical needs in an agile environment. Create relational data models and APIs to enable system integrations. Identify AI opportunities, then deploy Appian’s AI tools such as retrieval-augmented generation (RAG), agentic workflows, prompt engineering, and generative models. Work closely with both technical teams and business stakeholders at client organizations throughout the software development lifecycle. Support clients in building and managing their own process applications on the Appian platform. The team The Customer Success team at Appian combines technology expertise with strategic problem-solving to deliver strong results for clients. Team members receive support and opportunities to grow their consulting skills while working on projects that drive digital transformation.

Protolabs welcomes team members from all backgrounds and values a wide range of perspectives. The company is committed to equal opportunity and does not discriminate based on race, color, national origin, sexual orientation, gender, age, or ability. Every voice contributes to the company’s growth and success. As a leader in digital manufacturing, Protolabs seeks people who are hands-on, creative, and entrepreneurial. The team brings together individuals from many backgrounds, all focused on meaningful work that helps launch new products. Employees describe the culture as genuine, humble, and supportive, a place where creativity and teamwork are encouraged. Role overview The Post Build Specialist plays a key part in the production process. This position inspects all 3D printed builds for defects, organizes them, and moves them through heat treatment according to established procedures. The role also involves staging and organizing parts for finishing, always following safety and quality standards by using detailed checklists. Schedule Monday to Friday, 11:00 AM to 7:30 PM Location Raleigh, NC

WalkMe, part of the SAP family, pioneered the digital adoption space and continues to shape how organizations handle technology change. With a client base that includes more than 1,600 organizations, among them 55 Fortune 100 and 6 Fortune 10 companies, WalkMe focuses on removing digital friction so teams can work smarter and adapt quickly. The HR Operations Specialist role in Raleigh supports over 1,000 employees worldwide. This position reports to the Global HR Operations Manager and works closely with a global HR team. Role overview This role centers on managing key employee lifecycle events. Responsibilities include onboarding, benefits administration, compliance, and resource management. The work goes beyond standard HR administration, aiming to create a strong employee experience and support ongoing HR process improvements. What you will do Support onboarding and offboarding processes for employees Administer benefits and ensure compliance with relevant policies Assist with resource management across the organization Work as part of a global HR team to deliver consistent support What we look for Experience in HR operations or a related field Strong attention to detail, with a focus on both people and processes Interest in improving employee experience and HR practices Comfort working in a global, innovative environment

Role overview Vericast seeks a Product Director of Digital Channels based in Raleigh. This position leads the digital solutions team, shaping both strategy and delivery to create effective digital experiences for clients. The focus is on expanding and refining digital offerings while ensuring alignment with business priorities. What you will do Direct the strategy, development, and launch of digital channel products Collaborate with teams across the company to gather market insights and customer feedback Improve digital products to meet business objectives Spot new opportunities for growth within digital channels Apply product management best practices throughout the process Leadership responsibilities Manage and mentor a team of digital product professionals Foster a team culture that values collaboration and innovation

As an AEC Project Manager specializing in Digital Innovation, you will oversee the direction and performance of consulting, design, or construction management services for various projects. Your role is pivotal in ensuring that all work aligns with project objectives, performance metrics such as client satisfaction and profitability, and quality standards. Key responsibilities include managing safety protocols, subcontractor relations, change management, project control, reporting, staffing, adherence to quality plans, budget management, and scheduling for consulting, design, or construction initiatives. Additionally, you will cultivate and maintain strong client relationships, ensuring a positive experience that fosters future collaboration. You may be assigned to lead one or multiple projects.Key ResponsibilitiesDirect projects encompassing multiple disciplinesAchieve industry-specific certifications, including but not limited to: PMP & AECPMAEnsure compliance with project objectives and requirements, including client satisfaction and profitabilityManage client relationships effectively to encourage ongoing partnerships

We are seeking a dedicated Technical Support Specialist to join our Production Support team within the IT Private Banking division. As a key partner to our global Private Banking operations, you will provide tailored IT solutions that address specific business needs.Your mission will be to collaborate closely with business units, leveraging technology to maximize the value of their IT investments and achieve strategic goals. You will be instrumental in ensuring that our platforms effectively support existing systems while enabling enhancements and new developments.In this role, you will interface with the Operations team and business users, providing expert analysis and timely resolutions for issues related to the Client Mobile platform and other Private Banking applications. Your responsibilities will include:Maintaining clear communication with clients and IT management, acting as a liaison between business units, vendors, development teams, and other support groups.Executing report-related tasks and running processes as required by operations.Escalating issues as necessary to ensure timely resolutions.Developing strong relationships with other IT groups to facilitate efficient issue resolution and keep users informed.Participating in calls with the APAC team during their time zone for production issues and occasionally working weekends for production releases and infrastructure events.Documenting production applications and infrastructure while maintaining the required level of support.Collaborating with the Environment Manager to maintain all environments.

Triumvirate Environmental stands as one of North America’s premier integrated environmental services firms, dedicated to serving the life sciences, healthcare, higher education, and advanced manufacturing sectors. Our innovative model merges on-site embedded personnel, project-based consulting, field services, and waste management into a unified platform that offers unparalleled solutions. With over 500 embedded professionals working within client facilities nationwide, we cultivate strong, lasting partnerships with many leading names in pharmaceutical manufacturing, biotechnology, and medical devices. As we embark on a significant growth trajectory, we are expanding our consulting and professional services division extensively in the coming years.What distinguishes Triumvirate is our commitment to not merely managing waste but transforming it. Our Plastics4Purpose initiative, developed organically over more than a decade, repurposes millions of pounds of regulated medical and laboratory plastics into commercially viable products each year. Alongside our embedded teams, who enhance waste reduction and segregation within client sites, our consulting experts design multi-year circularity programs that bridge the gap between established targets and operational realities, delivering innovative, self-funding projects that CFOs seek in their capital strategies.Role Overview: The Consulting Commercial Leader will play a pivotal role as a senior consulting leader, responsible for driving strategic initiatives and guiding our consulting team in delivering impactful solutions across the life sciences and environmental health & safety sectors.

Join our dynamic team at 360 IT Professionals as a Network Specialist. In this role, you will play a vital part in managing and optimizing our network infrastructure to ensure seamless connectivity and security. You will be responsible for troubleshooting network issues, implementing network solutions, and collaborating with cross-functional teams to enhance our IT capabilities.

Join Aretetechnologies Inc. as an Expert Specialist where your skills will make a significant impact. We are seeking a dynamic individual who is passionate about technology and innovation. This role will involve working closely with clients to provide expert solutions and insights that drive success in their projects.

Join our team at Aretetechnologies Inc. as a dedicated Security Specialist. In this role, you will be responsible for implementing and managing security measures to safeguard our organization's information systems. Collaborate with cross-functional teams to identify vulnerabilities and develop strategies to mitigate risks. Your expertise in security protocols will be crucial in maintaining the integrity and confidentiality of sensitive data.

Position Overview:As an IT Operations Specialist, you will play a pivotal role in overseeing the administration, support, stability, and security of our enterprise systems, servers, and networks.This hands-on position requires advanced-level response and support for our users. You will ensure the infrastructure's security and stability across all enterprise locations, manage data center operations, server operations, web server administration, and system monitoring. Your responsibilities will also include incident response and providing 24x7x365 on-call support for critical systems and core platforms, including Tier 1 business applications.

Join our dynamic team at 360 IT Professionals as an IBM Portal & WCM Specialist in Raleigh, NC. We are seeking a highly skilled professional with expertise in IBM Web Content Manager (WCM) and Portal technologies. In this role, you will be responsible for designing, implementing, and managing portal solutions that enhance user experience and facilitate seamless content management.

Role overview The Credentialing Specialist at Carolina Center for ABA plays a key part in managing credentialing for healthcare professionals in Raleigh, North Carolina. This position centers on handling the credentialing process and ensuring that all records remain current and accurate. What you will do Coordinate and oversee the credentialing process for clinical staff Maintain complete and up-to-date credentialing files Monitor compliance with state and federal regulations Requirements Keen attention to detail Ability to handle sensitive information responsibly Dedication to compliance and precise recordkeeping

Relay is revolutionizing the physical economy by bridging the gap left by the digital revolution. Our mission is to transform analog frontline operations into a data-driven, AI-enhanced ecosystem. We are not merely providing radios; we are building the digital infrastructure for the 80% of the global workforce that operates away from traditional desks. Joining Relay at this exciting juncture offers a unique opportunity, as we have recently achieved remarkable rankings: #175 on the Deloitte Technology Fast 500 and #920 on the Inc. 5000 list. Why You Should Consider Joining Relay: Track Record of Success: Become part of a rapidly growing company that is trusted by over 10% of the Fortune 500 and several Fortune 100 companies. Value-Driven Impact: With nearly half of our revenue stemming from customers generating $100K+ ARR and a 135% Net Revenue Retention rate, you'll be part of an organization focused on creating real value. Innovative Solutions: The Relay platform captures 1 billion new data points weekly and includes award-winning AI tools like TeamTranslate™, which has experienced 500% YoY growth. Exceptional Leadership: Our accomplished C-suite has expanded, bringing in leaders to guide us toward our ambitious goals. Vibrant Workplace Culture: Work from our amenity-rich Raleigh campus, featuring a fitness center, sports courts, and 100% covered health insurance, all while being part of a team dedicated to creating the "Best Work In My Life" (BWIML). If you are passionate about technology, eager to make a significant impact, and excited about joining a company that is shaping the future of frontline work, we invite you to explore opportunities at Relay! Role Overview: As the Event Marketing Specialist, you will be the key player in enhancing our brand's presence at both physical and virtual events. You are not just a planner; you are a strategic thinker who can convert live experiences into measurable leads and foster brand loyalty. Your responsibilities will include managing large-scale industry trade shows and organizing exclusive executive roundtables, overseeing logistics, promotional activities, and follow-up strategies for our event calendar across the United States. Key Responsibilities: Identify and research potential tradeshows across diverse segments, including attending discovery meetings, soliciting quotes, and preparing contracts.

Join our dynamic team at 360itprofessionals1 as a Senior IBM Portal & WCM Specialist. We are looking for seasoned professionals who are adept at crafting and managing IBM portal solutions and web content management systems. This role involves collaborating with cross-functional teams to enhance digital experiences and optimize content delivery.