About the job
About Smile Digital Health
Smile Digital Health builds a health data platform that supports healthcare organizations in over 20 countries. The company’s FHIR-based solutions help simplify data collection and exchange for a wide range of healthcare stakeholders. In 2024, Smile Digital Health ranked #19 in Deloitte's Technology Fast 50, reflecting its impact and growth in the health tech sector.
Role Overview: Technical Implementations Lead (Remote US)
The Technical Implementations Lead works closely with customers and internal teams to deliver and enhance Smile Digital Health’s custom solutions. This role bridges the gap between clients and departments such as core development, product management, solution architecture, and support. The focus is on improving solution performance, scalability, durability, and security while supporting the professional services team.
What You Will Do
- Engage directly with customers to understand requirements and guide technical solution delivery
- Collaborate with development, product, architecture, and support teams to implement and refine custom solutions
- Drive improvements in performance, scalability, durability, and security of the platform
- Oversee technical aspects of solution delivery for a diverse customer base
- Support the professional services team throughout project lifecycles
Location
This is a remote position based in the United States.
