About the job
Location: Remote within Canada. Candidates must currently reside in Canada and be legally authorized to work there.
Point Digital Finance is building technology that helps homeowners unlock the value of their homes. The company has raised over $175M from investors including Andreessen Horowitz, WestCap, Greylock, and Prudential. With more than 20,000 customers and recognition such as a 4.7 Trustpilot rating and an A+ from the BBB, Point is focused on making home equity more accessible and valuable.
Point operates as a remote-first company. Employees work from anywhere in Canada and stay connected through virtual collaboration and regular team gatherings. The company is certified as a Great Place to Work and has been recognized as a Fortune Best Workplace in the Bay Area.
Role overview
AI is central to how Point serves homeowners, powering voice agents and digital channels like email, chat, and SMS for self-service at scale. The Technical Lead Manager will guide the team responsible for these AI-driven solutions. This position manages a small, experienced group, stays hands-on with coding, sets technical direction, and works closely with Product, Operations, and Customer Experience teams.
What you will do
- Lead and mentor a team of engineers focused on AI-powered customer interactions
- Remain actively involved in coding and technical decision-making
- Collaborate with Product, Operations, and CX to deliver solutions that engage customers directly
- Shape the technical direction for AI initiatives at Point
To learn more about recent engineering achievements, visit the Point Engineering Blog.
