Technical Service Data Engineer

ZooxFoster City, California, United States

On-site Full-time

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Experience Level

Mid to Senior

Qualifications

Required Qualifications & Skills:Practical Repair Experience: Hands-on background in a repair or overhaul environment, understanding the practical aspects of a workshop. Software Proficiency: Advanced navigation in CATIA (V5/V6) or similar high-end PLM software; experience with ERP systems like SAP or Oracle, particularly in routing/tasklist modules. Precision Mindset: A commitment to data accuracy, especially concerning Torque Values and Joint IDs, where even minor errors could lead to significant mechanical failures. Analytical Skills: Ability to analyze Change Orders and intuitively identify necessary adjustments across multiple Tasklists in the system. Education & Experience Requirements:Education: Bachelor’s Degree in Engineering (Mechanical, Manufacturing, or Electrical). Professional Experience: 4 to 6 years of progressive experience in a technical role, specifically within Repair & Overhaul (MRO) or heavy manufacturing environments. Field Experience: Direct exposure to Repair Operations, understanding workshop constraints such as tool accessibility, fastener issues, and safety protocols. Systems Expertise: Proven experience with ERP systems like SAP (PP/QM/PM modules), Oracle, or equivalent, focusing on master data, routings, and bill of materials (BOM).

About the job

Join Zoox as a Technical Service Data Engineer, where you will play a crucial role in translating intricate engineering specifications and 3D CAD data into precise repair procedures within our ERP system. Your expertise will serve as the vital link between Design Engineering and the Shop Floor, ensuring that every detail, from bolts to torque values and Joint IDs, is meticulously documented throughout the engineering change lifecycle.

Key Responsibilities:

ERP Tasklist Authoring: Develop and maintain comprehensive repair 'Tasklists' in the ERP system, mapping specific Part Numbers, Joint IDs, and essential assembly values such as torque and sequence.
CAD Data Extraction: Utilize CATIA to navigate complex assemblies, identify components, and verify spatial requirements for repairs, analyzing the 3D environment to determine necessary removals or replacements.
Change Management (CM): Serve as the Data Agent for Engineering Change Orders (ECOs), assessing the impact of design shifts on existing repair procedures and manually updating the ERP to reflect the latest data.
Technical Documentation: Convert engineering jargon into clear, logical repair steps, akin to a Technical Writer, but with a deep understanding of mechanical repair.

About Zoox

At Zoox, we are redefining mobility with our advanced autonomous vehicle technology. Our team is dedicated to creating a safer, more efficient, and enjoyable transportation experience. We value innovation, collaboration, and a passion for excellence in every project we undertake.

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