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Entry Level
Qualifications
The ideal candidate will possess strong analytical and problem-solving skills, with a background in computer science or a related field. Familiarity with database technologies and experience in a customer-facing role is highly desirable. You should be adept at communicating technical concepts to diverse audiences and have a passion for helping others succeed.
About the job
Join MongoDB as a Technical Services Engineer, where you will play a crucial role in providing top-notch technical support to our diverse clientele. You will work closely with customers, helping them harness the full potential of our database technology.
Your responsibilities will include troubleshooting complex issues, educating customers on best practices, and collaborating with cross-functional teams to enhance our products. This is an exciting opportunity for someone who is passionate about technology and customer service.
About MongoDB, Inc.
MongoDB, Inc. is a leading modern database platform designed to unleash the power of data for developers and the businesses they serve. Headquartered in New York City, we are committed to innovation and excellence, providing our clients with the tools they need to thrive in today’s data-driven world.
Reports to: Product ManagerThis field-based position is ideally suited for candidates located within commuting distance of our Dublin office. As a Technical Field Engineer, you will play a pivotal role in delivering engineering support for the commissioning and maintenance of Invisible Systems. Your primary responsibilities will involve overseeing a signific…
Position Overview:The Sales Engineer plays a crucial role in supporting the commissioning and maintenance of Invisible Systems, alongside implementing a significant hardware upgrade project over the next three years. This position also encompasses assisting the EMS product specialist in hardware installations and commissioning tasks.Why Choose to Join Us?At Brennan & Co, recognized as one of Deloitte's Best Managed Companies, we focus on creating an empowering work environment that fosters personal and professional growth. We value autonomy, work-life balance, recognition, and community, ensuring all team members can thrive and achieve their fullest potential.Key Responsibilities:Deliver ongoing technical support across Invisible Systems, including Medishower and Mirrhia systems through commissioning, maintenance, and qualification processes.Address issues and conduct repairs or maintenance in client locations or within the workshop as necessary.Create customer web dashboards for data analysis and review.Execute preventative maintenance per the established schedules.Collaborate with the Service Department or third-party vendors for hardware calibration logistics.Assist the sales team during client meetings, demonstrations, trade shows, and workshops by providing technical expertise.Contribute to the generation of company documentation pertaining to equipment installation and servicing.Communicate customer feedback, including sales opportunities and service trends, to relevant managers.Maintain high customer satisfaction levels through prompt and efficient service delivery.Adhere to health and safety protocols at all times, including relevant risk assessments.
Contracts CoordinatorJoin Brennan & Co. as a Contracts Coordinator, where you will play a pivotal role in supporting our service contracts department. You will provide essential contractual, commercial, and project controls assistance across engineering service contracts.This position is ideal for candidates with a solid foundation in contract and project management who are eager to gain hands-on experience in an engineering and service environment. Initially, you will work from our Sandyford office, with the flexibility to transition to remote work for up to two days per week once fully trained.The starting salary for this role is €34,000 per annum for a full-time commitment of 40 hours per week.Key Responsibilities:Manage the processing of all engineering contracts.Coordinate administrative tasks for engineering projects within the service team.Monitor contract milestones and deliverables.Foster strong relationships with engineers, clients, and agencies.Understand engineering service contracts, commercial terms, and customer service level agreements (SLAs).Assist in the administration of contracts, ensuring all SLAs are reviewed and monitored effectively.Generate contracts from renewal quotes and facilitate the invoicing process.Create new contracts, including record-keeping and follow-ups.Oversee projects related to contract renewal quotes, including documentation and follow-ups.Prepare quotes for assets nearing the end of warranty, along with necessary documentation and follow-ups.Draft warranty contracts.Qualifications:A degree (Level 8 NFQ) in business or project management is required.Prior experience working with engineering contracts is essential.A background in project management is advantageous.Exceptional organizational skills with a keen eye for detail and accuracy.Strong customer relationship management skills with the ability to thrive under pressure and meet tight deadlines.Team player with excellent interpersonal skills and the ability to communicate effectively at all organizational levels.
Join Brennan & Co Group!At Brennan & Co Group, we pride ourselves on being at the forefront of innovative financial solutions. We are currently seeking a dedicated Group Accounting Technician to enhance our finance functions across three distinct companies.Role Overview:This pivotal role involves supporting the management of the finance function, closely collaborating with the Group Senior Financial Accountant to ensure timely month-end procedures, adherence to period close deadlines, and accurate monthly balance sheet reconciliations. You will work alongside cross-functional teams such as Accounts Payable and Receivable, providing essential financial insights and facilitating informed decision-making among internal and external stakeholders.Work Schedule:The role offers a competitive salary of €34,000 with a full-time commitment of 40 hours per week, Monday through Friday.
Brennan & Co provides financial services to several Group companies from its Dublin office. The finance team emphasizes accuracy, teamwork, and open communication in every aspect of its work. Role overview The Group Accounting Technician helps support the finance function for three Group entities. This role works in close partnership with the Group Senior Financial Accountant, particularly during the month-end process and period close. Regular duties include preparing and reviewing monthly balance sheet reconciliations and working with both Accounts Payable and Receivable teams. Key responsibilities Assist with finance operations for three Group companies Support the month-end close and help ensure deadlines are met Prepare and review monthly balance sheet reconciliations Work closely with Accounts Payable and Receivable teams Contribute financial insights to aid decision-making Compensation and hours Salary: €36,605 per year 39-hour work week, Monday to Friday Location This position is based in Dublin.
Kota is looking for a Technical Support Engineer in Dublin to help maintain the operational health of our embedded integrations. This role supports our mission to improve insurance and retirement benefits for today’s workforce. Role overview This position sits at the intersection of product development, engineering, and customer support. The Technical Support Engineer acts as a reliable point of contact for partners, addressing integration challenges quickly and accurately. Unlike a typical helpdesk role, this job involves hands-on technical work and close collaboration with the engineering team. What you will do Serve as the technical first responder for partner integration issues Navigate the codebase and query databases to troubleshoot and reproduce bugs Identify root causes and propose or implement safe, well-scoped fixes Maintain clear, timely communication with partners during critical situations Work closely with the General Manager and engineering team to support Kota’s mission Collaboration This role offers the chance to work side by side with both leadership and engineers, contributing directly to making benefits more accessible and valued for employees across Europe.
Join MongoDB as a Technical Services Engineer, where you will play a crucial role in providing top-notch technical support to our diverse clientele. You will work closely with customers, helping them harness the full potential of our database technology.Your responsibilities will include troubleshooting complex issues, educating customers on best practices, and collaborating with cross-functional teams to enhance our products. This is an exciting opportunity for someone who is passionate about technology and customer service.
Tenable supports more than 44,000 organizations in understanding and managing cyber risk. Clients include a majority of the Fortune 500, nearly half of the Global 2000, and numerous government agencies. The Dublin office works closely with teams worldwide to help drive progress in cybersecurity. Colleagues at Tenable often mention the collaborative atmosphere and the support of their peers as reasons for staying. The company values respect, inclusion, and ongoing professional development. Employees are encouraged to contribute ideas and work together to deliver results for clients. Role overview The Technical Support Engineer connects Tenable’s cybersecurity products with customer needs. This position focuses on resolving technical issues, supporting vulnerability assessment and compliance solutions, and helping clients reduce cyber risk. Tasks range from assisting with Nessus scanner setup to guiding users through log correlation and real-time vulnerability analysis. What you will do Act as the primary technical contact for customers, collaborating with Product Management, Sales, R&D, and other internal teams. Interpret and resolve technical questions from clients. Review vulnerability scan results, system audits, and log events. Reproduce reported software issues in a controlled lab setting. Use AI-driven tools to automate routine work and focus on more complex technical challenges. Maintain current knowledge of Tenable’s product suite. Location This position is based in the Dublin, Ireland office.
Join WalkMe, a subsidiary of SAP, as we redefine the Digital Adoption Platform (DAP) landscape, empowering organizations to navigate the complexities of modern technology. By utilizing WalkMe's innovative features—including guidance, engagement, insights, and automation—companies can optimize operational efficiency, enhance executive oversight of digital utilization, and fully leverage their digital investments, thus ensuring successful digital transformation.In partnership with SAP, WalkMe is at the forefront of revolutionizing the digital transformation process, enabling businesses to maximize the capabilities of SAP's powerful ERP solutions while improving user experience and productivity through WalkMe's user-friendly platform.This role involves direct support for WalkMe under the SAP umbrella.As a Technical Support Engineer, you will report directly to the Support Manager and serve as a reliable point of contact for our diverse customer base. Your role will commence with customer onboarding and extend through project implementation and contract renewals. You will be instrumental in delivering timely and effective solutions that align with our Service Level Agreements (SLAs), ensuring high levels of customer satisfaction. Moreover, your contributions to our knowledge base and customer community will significantly enhance the overall customer experience.
At Vanta, we are dedicated to empowering businesses to establish and demonstrate trust. Our commitment to continuous security monitoring and verification allows organizations to improve their security practices effortlessly. Our diverse and talented team includes individuals with various backgrounds, and many have thrived at Vanta without prior security experience.Our mission at Vanta is to enhance internet security and safeguard consumer data. We believe in the importance of ongoing security monitoring and verification, enabling companies to practice superior security with ease. We take pride in our collaborative and supportive team environment.As a Technical Support Engineer (TSE), you will be crucial in assisting our customers by addressing their most intricate technical challenges. You will serve as the ultimate technical escalation point for our Technical Support Specialists (TSS) and work closely with our Support and Engineering teams to provide an exceptional customer experience while adhering to our service SLAs.Our objective is to deliver top-tier Technical Support to our clients. Our team's mantra is: "We make complex solutions seem simple and excel in customer education." We prioritize building strong relationships with our customers based on trust and transparency, which is why our Technical Support Metrics are publicly available.As a Technical Support Engineer at Vanta, your responsibilities will include:Providing technical assistance to Vanta customers via email, screen sharing, and chat, ensuring timely responses within established SLAs.Gaining an in-depth understanding of Vanta’s product features, integrations, configurations, and messaging.Managing and resolving intricate technical issues for customers, while collaborating with Technical Support Specialists (TSS) on their most challenging cases as the final technical escalation point.Exhibiting a strong sense of ownership and accountability for enhancing the overall customer experience.Clearly communicating complex solutions to customers and documenting them for future reference.Implementing systematic problem-solving and troubleshooting methods, documenting insights in our Support CRM to identify trends.Creating reproducible test cases and collaborating with Product and Engineering teams to enhance the product.
Join Intercom, the leading AI Customer Service company, dedicated to empowering businesses to deliver exceptional customer experiences. Our cutting-edge AI agent, Fin, revolutionizes customer service with its always-on, flawless support, enhancing interactions and transforming how companies engage with their customers.Founded in 2011 and trusted by nearly 30,000 companies worldwide, we are redefining customer service standards through innovation, speed, and unparalleled value.What’s the opportunity?We are seeking a Technical Support Engineer who possesses a blend of engineering and web development expertise. This pivotal role involves crafting remarkable customer experiences and providing global support and education to our clients. Unlike traditional ticket-based support roles, our Support Engineers engage directly with customers, addressing complex technical challenges creatively and effectively.You will play a crucial role in integrating Intercom into customer products, diagnosing and reporting issues, and serving as the essential link between our customers and product teams. From the moment a customer chooses Intercom, you will be their guide, ensuring they realize the full potential of our product.This position is ideal for individuals passionate about problem-solving and troubleshooting, aiming to empower customers to achieve their goals and resolve product-related challenges. We value innovative thinkers who can contribute ideas for improvement and efficiency within our team and for our customers.This hybrid role requires you to work from our Dublin office three days a week, with the flexibility to work from home for the remaining two days. Full-time office work is also an option if preferred.
Join our dynamic team as a Technical Support Engineer at New Relic, where you will play a pivotal role in providing exceptional support to our clients. You will leverage your technical expertise to troubleshoot issues, guide customers through complex technical challenges, and ensure they maximize the value of our products. Your contributions will directly enhance customer satisfaction and retention.As part of our team, you will collaborate with cross-functional departments to resolve technical problems, deliver insightful feedback, and contribute to our product improvements. If you are passionate about technology and enjoy helping others, this position is perfect for you.
Mandarin-Speaking Field Sales Executive - Join Deliveroo in DublinBecome part of our dynamic team at Deliveroo, where we are dedicated to revolutionizing the shopping and dining experience. Our Commercial division plays a pivotal role in our marketplace, focusing on enhancing relationships with restaurants, grocers, and new sectors across the globe. From forging significant partnerships to exploring new revenue avenues and developing data-driven growth strategies, we tackle ambitious projects that propel our business forward. If you excel in a fast-paced commercial environment and are eager to shape the future of a global brand, we want you on our team.We are actively seeking a Field Sales Executive, Mandarin Speaking to bolster our presence in Dublin and its neighboring areas. In this role, you will play a crucial part in expanding our network of Chinese restaurants, ensuring that our customers have access to the finest Chinese cuisine.Learn more about our Commercial team — discover our motivations, work dynamics, and what to expect.Your ResponsibilitiesAs a member of the Chinese Category team within our UKI Commercial sector, you will leverage your local market expertise to recognize growth opportunities in regions like Dublin, ensuring Deliveroo remains the preferred platform for top-tier Chinese restaurant partners.Your day-to-day responsibilities will include:Prospecting and Closing: Identify, pitch, and secure partnerships with premier Chinese restaurants across Dublin and its vicinity, establishing a leading market position.Strategic Relationship Management: Serve as a local expert, utilizing in-person visits, calls, and social media to showcase Deliveroo’s technology to partners in Mandarin or Cantonese.End-to-End Onboarding: Manage the restaurant onboarding process from contract signing to going live, ensuring a smooth and expedited experience.Early-Stage Success Monitoring: Oversee and drive the performance of newly onboarded partners during their initial eight weeks on the platform to foster sustainable growth.Market Engagement: Represent Deliveroo at restaurant and food industry events, staying abreast of trends and customer preferences.Qualifications for SuccessRequired:Language Proficiency: Fluency in Mandarin is essential.
D-ploy is a leading IT and Engineering Solutions firm, operating across the EMEA region, including Switzerland, Germany, Czech Republic, Austria, the UK, and the USA. We pride ourselves on delivering cutting-edge IT services and solutions to top-tier clients, emphasizing reliability, efficiency, and fostering long-term partnerships that enhance IT productivity and business value.We are currently seeking an experienced IT Onsite Support Technician to provide exceptional support to end-users in a professional and regulated environment in Dublin.Key Responsibilities:Deliver first and second level IT support for hardware, software, mobile devices, and peripherals.Serve as the primary onsite contact for resolving end-user IT issues.Troubleshoot incidents and service requests efficiently via our ticketing system (ServiceNow).Provide timely and professional support both desk-side and remotely.Accurately document all support activities and resolutions within the ticketing system.Assist in onboarding new employees, including equipment setup and user guidance.Contribute to and maintain our knowledge base documentation.Engage in continuous service improvement initiatives.
About Our TeamThe Technical Support team at OpenAI is dedicated to empowering developers and enterprises to confidently build and deploy critical solutions using our cutting-edge models. We provide expert technical guidance, resolve intricate issues, and assist customers in maximizing the value and adoption of our advanced AI technologies. Collaborating closely with teams across Technical Success, Product, and Engineering, we strive to deliver an unparalleled customer experience at scale. With an automation-first mindset, we leverage the latest advancements in AI to enhance our support operations. Join the Senior Support Engineering (SSE) team at OpenAI and be a part of the evolution of Technical Support in the AI era.About the RoleWe are seeking a skilled Senior Support Engineer to engage directly with our strategic enterprise accounts and product teams, addressing some of the most complex challenges faced by our customers. As a vital member of our elite technical troubleshooting team, you will be the go-to resource for our customers and engineering teams, providing critical technical support for intricate issues within our environment.In this role, you will design and implement operational processes to monitor our top-tier strategic customers and lead a 24/7 response team. Collaborating closely with our Infrastructure and Engineering teams, you will ensure an exceptional customer experience at scale. Your direct involvement with our most strategic customers will play a crucial role in the success of groundbreaking AI solutions built on the OpenAI API platform. This position focuses on low-volume, high-difficulty challenges, offering significant opportunities for professional growth.Based in Dublin, Ireland, this role follows a hybrid work model, requiring three days in the office each week, and we offer relocation assistance to new hires.
The TeamJoin the vibrant Regional UK and Ireland team at Deliveroo, where we are dedicated to enhancing our performance across all four nations of the UKI. From Brighton to London, Bognor to Belfast, we are the local market experts. In this role, you will be instrumental in recruiting the finest restaurants in the Greater Dublin area, contributing to one of Deliveroo's most significant growth opportunities. You will report directly to the Regional Manager.The RoleThis position offers a unique chance to be a key player in a rapidly growing business within a competitive landscape. You will foster relationships with new restaurant partners, enhancing our offerings for customers and identifying strategies to sustain our rapid expansion. Ideal for those who thrive on building connections.A valid driving license and access to a car are essential for this role, as you will be traveling to various locations, including Kildare, Portlaoise, and Drogheda. This role is not confined to an office setting, so a comfort with being on the road is crucial.What You'll Be DoingIdentify, pitch, and onboard new restaurant partners in an organized and strategic manner, becoming an expert in your city's dining scene.Engage with restaurants through various communication methods—physical visits, emails, calls, and social media—to showcase Deliveroo's advanced technology.Manage the onboarding process for restaurants to ensure a swift and seamless integration into the Deliveroo platform.Support restaurant success within the initial eight weeks post-signing.Sample high-quality cuisine from a variety of establishments.Participate in restaurant and food-related meet-ups to network and strengthen partnerships.Key Performance Indicators (KPIs)Number of new restaurants onboarded each month.Performance metrics of newly signed restaurants during their first three months.
Are you passionate about building strong client relationships and driving success in the field? Join us as a Client Relationship On-Field Representative in Dublin South! In this dynamic role, you will engage directly with clients, ensuring their needs are met and fostering long-lasting partnerships.Your responsibilities will include conducting field visits, providing exceptional service, and collaborating with internal teams to enhance client satisfaction. We seek motivated individuals who excel in communication and are eager to make a difference.
About the TeamAt OpenAI, our User Operations team is dedicated to guiding customers through their journey of adopting AI technologies, ensuring their experience with our products is nothing short of outstanding. We are pioneering the first post-AGI support team, tackling intricate challenges, offering technical expertise, and helping customers unlock the full potential of our offerings. Collaborating closely with Sales, Technical Success, Product, and Engineering teams, we strive to provide an unparalleled customer experience at scale. Our clientele ranges from emerging startups to established global corporations, representing a rich diversity of backgrounds and needs.About the RoleWe are seeking passionate and experienced individuals to join us in addressing the most challenging issues our customers face while helping to shape our post-AGI support team. In this role, you'll engage directly with customers via support tickets and Slack, troubleshooting complex and often undefined technical challenges while setting a positive example for your peers. You will collaborate with cross-functional teams to drive initiatives that minimize bugs, enhance features, and develop systems that elevate our customer experience. Your contributions will help us achieve industry-leading response times and service levels while fortifying our internal customer feedback processes in an ever-evolving landscape. You will play a crucial role in scaling our support organization by refining operational processes and leveraging our technology to develop the next evolution of support in the AI realm. If you thrive in a dynamic environment that values impact, teamwork, and rapid problem-solving, you may be the ideal candidate for our team.We embrace a hybrid work model, requiring three days in the office each week, and provide relocation assistance for new hires.Your Responsibilities Include:Directly engage with customers to solve their most complex issues and provide guidance and education on our platforms.Become a leading expert on all things related to OpenAI products, even in areas where our AI may not have definitive answers.Serve as a critical support layer before escalating issues to our core Product and Engineering teams, collaborating with them to resolve challenges effectively.Utilize scripting and emerging AI capabilities to streamline processes and enhance outcomes.
Join Our Team as a Medical Sales Specialist!We are seeking a motivated and experienced Medical Sales Specialist to manage and expand our established territory in Leinster, primarily focusing on the Dublin area and surrounding counties. This position offers an incredible opportunity for individuals with a background in medical device sales, clinical roles transitioning into sales, or those with relevant sales experience from other industries.Your Responsibilities:Achieve sales targets across a diverse product portfolio, including aids and appliances, patient safety devices, anesthetic consumables, medical trolleys, and surface wipes.Build and maintain strong relationships with key decision-makers and healthcare professionals in both hospital and HSE primary care settings.Present our innovative solutions with professionalism and clarity, identifying new sales opportunities and negotiating contracts.Provide regular reports, analysis, and updates to the Sales Manager, ensuring all administrative tasks are completed accurately and on time.Collaborate with a small, dedicated team to enhance our product visibility and reputation within the healthcare sector, both public and private.We offer comprehensive product training and support to ensure your success in this role. If you're looking to make a substantial impact in medical sales while working in a rewarding environment, we would love to hear from you!
About Us:Notion is dedicated to empowering individuals and teams by providing innovative tools that streamline their workflow. In a digital landscape inundated with applications, Notion stands out as a unified platform that integrates documents, notes, projects, calendars, and emails, enhanced with AI capabilities to optimize productivity. Our solution is trusted by millions, including industry giants like Toyota, Figma, and OpenAI, who appreciate Notion’s adaptability and its potential to save time and resources.Collaboration is at the heart of Notion's ethos. Accordingly, we prioritize in-person engagement, requiring all employees to work from our offices on Mondays, Tuesdays, and Thursdays—our designated Anchor Days. Certain roles may necessitate additional in-office days.About the Role:We are seeking a meticulous and proactive Field Marketing Contractor to facilitate the execution of Notion’s third-party event sponsorships throughout the EMEA region. You will play a crucial role in the successful delivery of significant industry sponsorships and Notion-hosted events.Key Responsibilities:Third-Party Sponsorship ExecutionAssist in planning and executing major third-party conferences across Benelux, Nordics, Medit, MENA, and CEE.Oversee booth logistics, including shipping, promotional materials, staffing schedules, and vendor management.Ensure effective lead capture, on-site execution, troubleshooting, and adherence to brand standards.Manage post-event processes, including Salesforce uploads, segmentation, and campaign attribution.Lead the follow-up process with the Sales team and conduct post-event reporting.Develop and maintain comprehensive documentation and playbooks within Notion.Track timelines and deliverables in collaboration with event organizers and production vendors.Facilitate alignment and clear communication among stakeholders.Uphold brand standards and ensure operational excellence.Owned EventsSupport logistics and brand execution for designated “event-in-a-box” initiatives.Ensure accurate and timely lead imports with appropriate Salesforce attribution.Assist sales teams in follow-up activities and reporting on pipeline progression.Contribute to the continuous improvement and expansion of owned events at Notion.Collaborate with Field Marketing, Sales, XDRs, and Operations to align objectives and data workflows.
