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Technical Support Engineer – On-Premise

On-site Full-time

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Experience Level

Experience

Qualifications

Proven experience in a technical support role, particularly in B2B environments. Strong analytical and problem-solving skills with a focus on incident management. Excellent communication abilities to interact effectively with clients and internal teams. Familiarity with AI technologies and on-premise infrastructure is a plus. Ability to work collaboratively in a dynamic team setting.

About the job

Join Mistral AI as an On-Premise Technical Support Engineer, where you'll leverage your technical expertise to troubleshoot and resolve escalated issues for enterprise clients. Collaborate closely with engineering and product teams to enhance customer satisfaction and streamline support operations. This role is perfect for individuals who thrive in fast-paced environments and are passionate about AI technology.

About Mistral AI

At Mistral AI, we are a dynamic and innovative team committed to advancing cutting-edge AI technology while upholding European values of privacy and compliance. Our culture fosters creativity, teamwork, and a passion for AI that drives societal transformation. With teams across France, the UK, the USA, and Singapore, we strive to democratize AI through open-source models and solutions that cater to both enterprise and personal needs.

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