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Technology Operations Consulting Specialist

TransPerfectPortland, Oregon, United States
On-site Full-time

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Experience Level

Experience

Qualifications

The ideal candidate will possess:A strong understanding of technology and software solutionsExcellent problem-solving and analytical skillsExceptional communication and interpersonal abilitiesExperience in client-facing roles, particularly in technology consulting or related fieldsAbility to work collaboratively in a fast-paced environment

About the job

Role overview

The Technology Operations Consulting Specialist at TransPerfect plays a key role in connecting client business goals with practical software solutions using GlobalLink technology. Based in Portland, Oregon, this position involves collaborating closely with both clients and internal teams, including sales, production, and product management. The focus is on delivering solutions that meet client needs while supporting TransPerfect’s range of services and technology offerings.

TransPerfect encourages innovation and experimentation with new technology approaches. This role provides the opportunity to work with advanced translation software and contribute to the success of products alongside development colleagues.

What you will do

  • Lead post-sale implementation of Software as a Service (SaaS) for TransPerfect clients
  • Understand client motivations and business requirements
  • Identify workflow bottlenecks or issues early in the process
  • Propose creative solutions to address client challenges
  • Balance business objectives with technical limitations
  • Design workflows that increase efficiency for both clients and TransPerfect’s localization management
  • Support pre-sale activities for TransPerfect products and solutions
  • Demonstrate software applications to highlight advanced features
  • Lead discovery discussions with clients and sales teams
  • Customize solutions to meet specific client requirements
  • Explain the value and return on investment of TransPerfect solutions versus free alternatives
  • Work with technical partners to implement integrations and streamline workflows for complex client needs
  • Coordinate with all stakeholders during solution setup to ensure each part meets client specifications
  • Identify and introduce new processes and tools as needed, making sure they align with available resources and technology

About TransPerfect

TransPerfect is a global leader in language and technology solutions. With a commitment to quality and innovation, we empower businesses to communicate effectively across borders. Our diverse range of services includes translation, localization, and technology solutions that cater to the unique needs of our clients, ensuring their success in the global marketplace.

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