About the job
At dubizzle Egypt, we pride ourselves on being the premier online marketplace in the region for buying and selling. Our mission is to enhance lives by simplifying transactions and uncovering valuable opportunities for individuals and businesses alike. We aim to bolster local economies, empower small enterprises, and assist everyone in making informed decisions that benefit themselves, the market, and the environment.
As a part of the dubizzle group, we stand alongside some of the most reputable classified brands in the industry. Collectively, our eight brands attract over 160 million monthly users who trust us to deliver the best platform for their needs.
We are seeking a dynamic Telesales Executive to drive our sales initiatives. In this role, you will engage with potential customers over the phone, effectively closing sales and nurturing strong customer relationships. The ideal candidate will be an exceptional communicator with outstanding interpersonal skills, comfortable presenting our products and addressing customer inquiries and concerns. Your primary goal will be to contribute to the company's growth by acquiring new customers and expanding our business reach.
Your responsibilities will include:
- Initiating sales calls to prospective customers
- Engaging customers with insightful questions to foster conversation
- Listening attentively to customer needs to encourage repeat sales
- Documenting customer information, payment methods, and product feedback
- Keeping abreast of all product offerings and updates to inform customers
- Responding to customer inquiries regarding our products
- Achieving designated sales targets
- Delivering exceptional customer service by addressing inquiries and resolving complaints efficiently
