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VIP Executive at Entain | Rome

EntainRome
On-site Full-time

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Experience Level

Experience

Qualifications

High school diploma or degree. Excellent interpersonal and relationship-building skills. Ability to work collaboratively in a team environment. Previous experience in a similar role or in product development. Strong motivational skills and creativity. Self-motivated, flexible, dynamic, and proactive. A passion for popular sports in Italy, with an in-depth understanding of the sports and gaming industries. Proficient in Microsoft Office and major business management tools. Ability to handle sensitive information with confidentiality. Good command of the English language. This is a full-time position.

About the job

Join Our Team as a VIP Executive!

Key Responsibilities:

As a VIP Executive at Entain, your primary goal will be to enhance loyalty and value for our VIP clients. Your responsibilities will include:

  • Providing tailored and immediate assistance to VIP clients, ensuring their requests align with our corporate VIP management strategies.
  • Delivering prioritized support and exceptional service levels to our most valued customers.
  • Conducting outreach activities in accordance with defined marketing strategies to engage with VIP clients effectively.
  • Ensuring an outstanding user experience for VIP clients and implementing actions to enhance their engagement.
  • Organizing, supporting, and participating in exclusive events for VIP clients to strengthen relationships and provide unparalleled experiences.
  • Regularly fine-tuning the performance metrics of managed VIP clients to propose customized actions and promotions that align with business objectives.
  • Maintaining accurate reporting of activities to establish a continuous flow of information that contributes to a more effective and efficient VIP client management strategy.

 

Qualifications:

  • High school diploma or degree.
  • Excellent interpersonal and relationship-building skills.
  • Ability to work collaboratively in a team environment.
  • Previous experience in a similar role or in product development.
  • Strong motivational skills and creativity.
  • Self-motivated, flexible, dynamic, and proactive.
  • A passion for popular sports in Italy, with an in-depth understanding of the sports and gaming industries.
  • Proficient in Microsoft Office and major business management tools.
  • Ability to handle sensitive information with confidentiality.
  • Good command of the English language.
  • This is a full-time position.

About Entain

Entain is a global leader in sports betting and gaming entertainment. We are committed to providing innovative and engaging experiences to our customers while maintaining the highest standards of compliance and responsible gaming.

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