About the job
Join Our Team as a VIP Executive!
Key Responsibilities:
As a VIP Executive at Entain, your primary goal will be to enhance loyalty and value for our VIP clients. Your responsibilities will include:
- Providing tailored and immediate assistance to VIP clients, ensuring their requests align with our corporate VIP management strategies.
- Delivering prioritized support and exceptional service levels to our most valued customers.
- Conducting outreach activities in accordance with defined marketing strategies to engage with VIP clients effectively.
- Ensuring an outstanding user experience for VIP clients and implementing actions to enhance their engagement.
- Organizing, supporting, and participating in exclusive events for VIP clients to strengthen relationships and provide unparalleled experiences.
- Regularly fine-tuning the performance metrics of managed VIP clients to propose customized actions and promotions that align with business objectives.
- Maintaining accurate reporting of activities to establish a continuous flow of information that contributes to a more effective and efficient VIP client management strategy.
Qualifications:
- High school diploma or degree.
- Excellent interpersonal and relationship-building skills.
- Ability to work collaboratively in a team environment.
- Previous experience in a similar role or in product development.
- Strong motivational skills and creativity.
- Self-motivated, flexible, dynamic, and proactive.
- A passion for popular sports in Italy, with an in-depth understanding of the sports and gaming industries.
- Proficient in Microsoft Office and major business management tools.
- Ability to handle sensitive information with confidentiality.
- Good command of the English language.
- This is a full-time position.

