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Workplace Operations Manager

GrammarlyBerlin, Germany
On-site Full-time

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Experience Level

Manager

Qualifications

To be successful in this role, candidates should possess a strong background in facilities management, excellent communication skills, and a proactive approach to problem-solving. Experience in vendor management and compliance with safety regulations is highly valued. A commitment to sustainability and creating an optimal workplace environment is essential.

About the job

All candidates for this position must be based in Berlin and available for in-person collaboration throughout the week.

About Superhuman

Grammarly is now a part of Superhuman, an innovative AI productivity platform dedicated to unlocking the superhuman potential in everyone. The Superhuman suite of applications integrates AI seamlessly into the workflow of its users, connecting with over 1 million applications and websites. Our offerings include Grammarly’s writing assistance, Coda’s collaborative workspaces, Mail’s inbox management, and Go, a proactive AI assistant designed to understand context and provide assistance automatically. Founded in 2009, Superhuman empowers over 40 million individuals, 50,000 organizations, and 3,000 educational institutions globally to streamline their tasks and focus on what truly matters. Explore more at superhuman.com.

The Opportunity

As part of our ambitious growth strategy, we are searching for a Workplace Operations Manager to join our Workplace Experience team. At Superhuman, we recognize that our work environment significantly impacts our ability to connect, create, and thrive. The Workplace Operations Manager will be responsible for enhancing the operational efficiency of our Berlin Hub, ensuring that the space operates safely, efficiently, and reliably as our team expands.

Reporting to the Senior Manager, Workplace Experience, this pivotal role focuses on the foundational aspects of workplace operations, including building systems management, vendor relations, safety compliance, and sustainability efforts. Your goal will be to ensure the hub functions smoothly on a daily basis, fostering a high-quality environment that encourages collaboration, concentration, and productivity among employees.

Key Responsibilities:

  • Oversee Workplace Operations: Manage all facility operations for the Berlin Hub, focusing on building systems such as HVAC, electrical, plumbing, preventative maintenance, and reactive repairs.
  • Vendor Management: Handle vendor relationships comprehensively, including contract negotiation, service level agreement tracking, performance assessment, and cost optimization.
  • Collaboration with Building Management: Work closely with landlord and property management teams to ensure daily operational efficiency and resolution of infrastructure issues.
  • Safety and Compliance Leadership: Ensure adherence to German occupational health standards, fire safety protocols, and workplace regulations. Coordinate inspections, documentation, drills, and workplace readiness.

About Grammarly

Grammarly, part of the Superhuman family, is an AI productivity platform dedicated to enhancing individual and organizational potential. By integrating advanced AI technology into everyday tasks, we help millions of users around the world to work smarter, not harder.

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