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AI, Data & Integration Engineer - Workato / Salesforce

owt-swissZürich, Zurich, Switzerland
Hybrid Full-time

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Experience Level

Experience

Qualifications

Your ProfileProven experience in integration and automation solutions. Strong knowledge of Workato, Salesforce, and related technologies. Experience with cloud systems and data engineering practices. Solid understanding of AI principles and agentic systems. Excellent communication skills and ability to work collaboratively. A passion for technology and innovation.

About the job

What Will Excite You

  • Implementing innovative AI, data, and integration solutions for prestigious clients across Healthcare, Manufacturing, Retail, and Public Sector.
  • Utilizing cutting-edge technologies like Workato, Salesforce Agentforce, and Anthropic Claude in enterprise environments.
  • Enjoying a hybrid work model that offers flexibility to work from home or at our centrally located offices in Zürich, Bern, Lausanne, or Geneva.
  • Joining a culture that values teamwork, knowledge sharing, and a shared passion for digitalization and AI.
  • Benefiting from a mentoring program that guides you through everyday work and supports your professional as well as personal growth.
  • Receiving a competitive salary while maintaining a healthy work-life balance.

Your Responsibilities

Integration and Automation

  • Designing and developing enterprise integration solutions using Workato.
  • Implementing end-to-end process automations across systems and organizational boundaries.
  • Building and operating data pipelines between cloud systems (ERP, CRM, HR, databases, APIs).
  • Creating event-driven architectures and real-time integrations.

AI & Agentic Systems

  • Developing AI-driven workflows and agentic AI solutions using Workato, Anthropic Claude, Salesforce Agentforce, or Microsoft Foundry.
  • Designing and implementing RAG architectures for enterprise contexts.
  • Integrating LLM capabilities into existing business processes and system landscapes.
  • Conducting prompt engineering and evaluating AI outputs in productive environments.

Data Engineering

  • Modeling and transforming business data (ELT/ETL) for analytical and operational objectives.

Salesforce

  • Providing technical support for Salesforce projects (Commerce Cloud, Sales Cloud, Service Cloud, Experience Cloud).
  • Integrating Salesforce into the overall system architecture via Workato and APIs.

Cross-Functional Collaboration

  • Working closely with business stakeholders to translate customer experience requirements (Sales, Commerce, Service, Marketing) into technical solutions.
  • Supporting customer workshops, providing technical consultancy, and conducting code reviews.

About owt-swiss

owt-swiss is a leading provider of technology solutions, specializing in AI, data integration, and innovative digital transformation for various industries. With a commitment to excellence, we empower our clients to achieve their business objectives through cutting-edge technology and expert consultancy.

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