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Application Analyst

DOTSOFTThessaloniki
On-site Full-time

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Experience Level

Mid to Senior

Qualifications

Bachelor's degree in Computer Science, Software Engineering, Information Systems Management, or a related field. Minimum 2-3 years of professional experience in a similar role (Application Support, IT Analyst, Business Analyst). Experience in data analysis and foundational database concepts. Excellent communication skills and ability to collaborate with diverse teams. Strong analytical and problem-solving abilities.

About the job

  • Functional Requirements Analysis: Collaborate with users and involved teams to gather, document, and analyze business and operational needs.

  • Technical Specifications Analysis: Select an appropriate technology stack based on available expertise and identify potential new needs.

  • Application Management: Monitor, support, and optimize the functionality of existing applications.

  • Testing & Validation: Participate in testing processes for new releases or modifications of applications.

  • User Training: Design and deliver training materials and sessions for effective application usage.

  • Collaboration with IT & Development: Coordinate with development teams for bug fixes or the development of new features.

  • Documentation Management: Create and manage detailed manuals, user guides, and technical specifications.

  • KPI Monitoring: Analyze application performance indicators and prepare relevant reports for management.

  • Continuous Improvement: Propose recommendations for system upgrades and process automation.

About DOTSOFT

DOTSOFT is a leading and innovative company in IT and communications, with extensive expertise in developing integrated information systems and managing complex projects. With modern infrastructure, well-trained employees, investments in cutting-edge technologies, and strategic partnerships with top firms, DOTSOFT provides a wide range of high-quality products and services that add value to its clientele. The company operates in three main areas: public sector projects for local governments and the central government, international projects for European and international organizations, and research and development programs that drive technological, service, and product advancements.

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