About the job
Strength in Trust
OneTrust is dedicated to empowering innovation through the ethical utilization of data and artificial intelligence. We firmly believe that establishing trust in data should accelerate progress, not hinder it. This belief drove us to create the first technology platform for responsible data use back in 2016. As AI continues to revolutionize the data landscape, OneTrust is once again setting the standard for what responsible innovation entails. Our AI-Ready Governance Platform™ integrates regulatory intelligence, automation, and connected governance workflows, enabling businesses to harness the power of AI while ensuring robust governance to prevent large-scale data misuse. Trusted by thousands of organizations worldwide, OneTrust is pioneering a future where credible data acts as a transformative catalyst for both business and society.
The Challenge
We are seeking a Cloud Operations Engineer to become a vital member of our global Cloud Operations team. In this role, you will ensure the optimal performance of our highly distributed, scalable, and resilient global cloud infrastructure, thus supporting our production customers.
Your Mission
- Create scripts for operational automation and incident response.
- Oversee processes related to the deployment of cloud applications as part of our agile release cycle.
- Engage in monitoring, tuning, maintenance, and support of various technologies including Linux, Azure SQL, Kubernetes, Kafka, and MongoDB, along with cloud infrastructure/services.
- Establish, track, and achieve key operational metrics encompassing performance, incidents, capacity, and availability.
- Manage incident resolution within the environment, working collaboratively with other departments as needed.
- Develop lifecycle processes to mitigate risk and ensure that platforms remain up-to-date, adhering to industry best practices.
- Automate the deployment of new software to the cloud environment in coordination with DevOps engineers.
You Are
- Highly organized and detail-oriented with exceptional process management capabilities.
- Able to juggle multiple tasks with changing priorities.
- Thriving in a dynamic and fast-paced environment.
- Possessing strong verbal and written communication skills, effectively conveying ideas and project directions.

