[쿠팡풀필먼트서비스] Core Inbound S&OP Manager

CoupangSeoul, South Korea

On-site Full-time

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Experience Level

Mid to Senior

Qualifications

Job ResponsibilitiesLead weekly Capacity Planning, daily Inbound Forecasting, Sign-off, and Capacity Upload, while managing weekly Sign-off, Manual Reordering, and Vendor Flex Capacity at the FC level. Adjust Retail and Non-Retail ROQ to align demand forecasting with capacity, ensuring operational stability. Oversee the 12-week Planning Cycle and annual/quarterly Inbound Budgeting, establishing Rough Cut Capacity Plans (RCCP) and managing PvA accuracy. Conduct Inventory Mix analysis at the Business Group and Capacity Type level, ensuring DOC goal attainment. Monitor and improve key KPIs including Utilization, ROQ Cuts/Phasing/Variation, Sign-off Accuracy (weekly/daily), Inventory Adherence, and Mix. Operate and enhance the S&OP Inbound Dashboard, collaborating with the BI team to build scalable data tools and reporting systems. Drive simplification and automation of planning processes, collaborating with Finance, Operations, and Technical organizations during S&OP meetings to resolve capacity issues and introduce new operational structures.

About the job

Coupang Fulfillment Services (CFS), a subsidiary of Coupang, manages logistics operations and oversees Fulfillment Centers (FC) across South Korea. The team focuses on inbound, storage, packaging, outbound, and returns management, using factory automation and advanced technologies to streamline every step.

Unlike a traditional warehouse, each process at CFS is specialized. Data is managed efficiently from inbound to outbound, which helps minimize waste and supports an optimized logistics system. The company is committed to operational efficiency and expertise, aiming to set new standards in global commerce logistics.

Role overview

The Core Inbound S&OP Manager will play a key part in managing and improving inbound operations at the fulfillment center. This role centers on supply and operations planning, contributing to the overall logistics innovation at CFS.

What you will do

Oversee inbound processes and coordinate with various teams to ensure smooth operations
Utilize data and automation tools to optimize supply and operations planning
Support efforts to minimize waste and maintain an efficient logistics system

Requirements

Experience in logistics, fulfillment, or supply chain management
Strong analytical skills and familiarity with automation or data-driven systems
Ability to work cross-functionally in a specialized, technology-driven environment

About Coupang

Coupang is a leading e-commerce platform in South Korea, revolutionizing the way consumers shop online. With a focus on customer satisfaction, Coupang delivers products swiftly and efficiently, providing an unparalleled shopping experience.

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