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Custom Mail Insert Operator – Full-Time Position

FSSISanta Ana, California, United StatesNew
On-site Full-time $17/hr - $17/hr

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Experience Level

Experience

Qualifications

Requirements:High School Diploma or equivalent is preferred. Exceptional time management, organizational, and attention-to-detail skills are essential. Experience in a fast-paced production or manufacturing environment is required. Familiarity with handling confidential documents is highly desirable. Previous mail inserting experience is a plus. Proven ability to multitask and prioritize effectively. Willingness to work overtime as needed is required. Physical Requirements:This position involves prolonged periods of sitting. Frequent use of hands and fingers for grasping, handling, or feeling is required; reaching with hands and arms; and effective communication through talking or hearing. Occasional standing and walking are necessary, and frequently lifting/moving up to 40 pounds independently is required. Specific vision capabilities include close vision, distance vision, peripheral vision, and adjustments in focus.

About the job

FSSI has provided document outsourcing and communication solutions for more than 45 years, serving Fortune 500 clients in financial, banking, insurance, and billing sectors nationwide. The company specializes in customized print and mail services, with a focus on accuracy and secure handling of sensitive information.

The Custom Mail Insert Operator position is a full-time, onsite role based in Santa Ana, California. This job centers on manually preparing tailored mailing orders, which includes folding and inserting confidential documents into envelopes or packages according to specific work order instructions. The role requires careful attention to detail and a strong sense of responsibility, especially when working under tight deadlines.

Schedule

Standard hours are Monday through Friday, 1:30 PM to 10:00 PM. Overtime may be required, including earlier or later shifts and occasional weekend work during peak production periods.

Key Responsibilities

  • Fold and insert documents by following detailed checklist instructions for each job order, maintaining accuracy and quality throughout the process.
  • Review document quality as specified in checklists and promptly report any discrepancies to shift leads.
  • Scan each mail piece to confirm job count requirements are met.
  • Deliver completed work to Quality Assurance for final approval.
  • Assist the department with additional tasks as needed.
  • Maintain flexibility in scheduling, including the possibility of working 10+ hour days and at least one Saturday per month.

What Success Looks Like

Success in this role means consistently preparing mailings with precision, following all instructions, and supporting team productivity during peak times. Reliability and adaptability are essential for meeting production goals and quality standards.

About FSSI

FSSI is a trusted name in the document outsourcing industry, providing innovative communication solutions tailored to the unique needs of Fortune 500 companies. Our commitment to quality and customer satisfaction has made us a leader in print and mail services.

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