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Customer Care Specialist (German Speaker) at Perk | Barcelona

PerkBarcelona
On-site Full-time

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Experience Level

Entry Level

Qualifications

As a Customer Care Specialist at Perk, you will be a vital member of our Customer Care team, dedicated to providing outstanding customer experiences. Your responsibilities will include addressing a range of customer inquiries, delivering insightful support, and ensuring that each interaction reflects our commitment to excellence. You will collaborate with cross-functional teams and gain in-depth knowledge of our continuously evolving product suite, assisting customers in navigating their requirements while embodying our values of transparency, empathy, and efficiency.

About the job

About Us

Perk, formerly known as TravelPerk, is a cutting-edge platform designed for efficient travel and expense management. Our mission is to eliminate tedious manual tasks that hinder productivity, automating processes such as travel bookings, expense tracking, and invoice processing. By addressing the hidden inefficiencies that consume valuable hours and stifle innovation, we aim to enable impactful work.

With a clientele of over 10,000 companies globally, including industry leaders like Wise, On Running, Breitling, and Fabletics, we are committed to resolving the staggering 7 hours of lost productivity per employee each week, a staggering $1.7 trillion issue.

Since our inception in 2015, Perk has expanded into a dynamic international organization featuring more than 1,800 team members across 12 offices, with headquarters in London and Boston. We blend innovation, control, and simplicity to transform workplace experiences and enhance employee satisfaction.

Our culture is driven by core values such as ownership, delivering a 7-star customer experience, and teamwork. We prioritize curiosity, purpose, and a growth mindset to unlock the full potential of our employees. Our talent team is composed of top professionals from the travel and SaaS sectors, representing over 70 countries. If you're eager to make a genuine impact and redefine work experiences for millions, we would love to have you on our team.

Discover more at www.perk.com.

About Perk

Perk is a revolutionary platform that simplifies travel and expense management, empowering businesses to reclaim lost productivity and elevate employee satisfaction. Our commitment to innovation and excellence makes us a trusted partner for thousands of companies worldwide.

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