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Customer Service Representative

PLS7201 N. California Ave., Chicago, IL
On-site Full-time

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Qualifications

Prior experience in customer service, ideally within hospitality, financial services, retail, or restaurant sectors. Strong interpersonal and communication skills, with a genuine passion for helping customers. Ability to adapt quickly to changing environments and handle multiple tasks effectively. Familiarity with point-of-sale systems and cash handling processes. Willingness to learn and grow within the company.

About the job

Location: 7201 N. California Ave., Chicago, IL 60645

About PLS:

At PLS, we believe you deserve better! As a leading retail provider of financial services, we prioritize our customers above all else. Founded in 1997 by Bob and Dan Wolfberg, our headquarters in Chicago oversees over 200 financial service centers across 12 states. We offer convenient financial products, such as check cashing, that empower consumers to manage their financial needs with transparency and affordability. Join our exceptional team and be a part of our mission to deliver unparalleled service!

Position Overview:

As a Customer Service Representative (CSR), you will be the face of PLS, responsible for providing exceptional customer service and educating clients about our diverse products and services. Your commitment to maintaining company standards and compliance with policies will ensure a seamless experience for our valued customers.

About PLS

PLS is a customer-centric financial services provider dedicated to making your financial life easier. With a network of over 200 locations, we pride ourselves on our commitment to transparency, affordability, and convenience, ensuring our customers receive the best possible service. Join us in our mission to serve our community with integrity and excellence.

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