About the job
Public Storage is hiring a Customer Service Self Storage Manager for the Virginia Beach location. This role manages daily operations at the facility and acts as the main contact for customers. The manager answers questions, processes rental agreements, and ensures the property stays well maintained.
Key responsibilities
- Assist customers with questions about storage units and rental terms
- Process new rental agreements and manage renewals
- Maintain the facility so that storage units and shared spaces meet company standards
- Respond to customer concerns and resolve issues promptly
Requirements
- Strong communication and customer service skills
- Ability to organize tasks and manage several duties at once
- Comfort working independently and making on-site decisions
- Interest in helping people and addressing problems as they arise

