About the job
DigitalOcean is hiring a Customer Success Engineering Manager in Denver. This manager leads a team focused on helping customers succeed with DigitalOcean’s platform. The role centers on guiding technical support efforts and raising customer satisfaction through practical engineering solutions.
Key Responsibilities
- Lead and mentor a team dedicated to customer success
- Oversee technical support and ensure high-quality service
- Collaborate with product teams to share customer feedback and insights
- Work directly with customers to understand needs and support their goals
- Contribute to product improvements based on real-world customer experience
Collaboration
This position works closely with both internal product teams and external customers. Sharing feedback and insights is a key part of helping shape the platform’s future.

