About the job
About Huzzle
Huzzle connects skilled B2B sales professionals with top companies in the UK, US, Canada, Europe, and Australia. Clients range from startups and digital agencies to tech platforms in sectors like SaaS, MarTech, FinTech, and EdTech. Unlike traditional outsourcing, Huzzle places team members directly with clients as part of their in-house staff.
Who Thrives Here
- Enjoys working with respected clients and values long-term, stable roles
- Wants access to exclusive positions that support ongoing professional growth
- Seeks recognition for expertise and meaningful contributions
- Motivated by competitive pay, including performance bonuses or commissions
- Prefers being matched to roles that fit well, rather than competing across multiple platforms
This Role May Suit You If
- Job-hopping has left you wanting a stable, lasting position
- Previous jobs lacked support or training
- You want your work to be acknowledged and valued
- You are looking for a full-time role with a reputable company that appreciates your skills
What You Will Do
- Client Relationship Management: Build and maintain strong client relationships to help them reach their goals and get the most from products and services
- Onboarding and Training: Guide customers through onboarding, ensuring a smooth start and encouraging product adoption
- Retention and Upselling: Spot upsell and cross-sell opportunities, and work to reduce churn through strategic engagement
- Proactive Support: Act as the main contact for clients, addressing concerns, troubleshooting, and maintaining high satisfaction
- Data-Driven Insights: Review usage data and feedback to refine engagement strategies and improve outcomes
- Cross-Team Collaboration: Partner with Sales, Product, and Marketing to enhance the customer experience and share actionable insights
- Customer Advocacy: Represent client needs internally and support solutions that foster long-term satisfaction
Location
This is a remote position based in Colombia.
