About the job
metriport is hiring a Customer Support Engineer in San Francisco. This role serves as the first point of contact for clients facing technical issues. The position focuses on resolving customer inquiries quickly and accurately, helping users get the most from metriport’s products.
What You Will Do
- Diagnose and resolve technical questions from customers
- Communicate clearly with clients to understand their needs and concerns
- Collaborate with the engineering team to share customer feedback and suggest product improvements
- Maintain a high standard of service with every client interaction

