About the job
Join our dynamic team as a Data Center Operations Engineer, where you will play a crucial role in delivering 24/7 support services to both internal and external customers. Your responsibilities will include:
- Providing first and, when necessary, second-line technical troubleshooting.
- Leading the planning, coordination, implementation, and execution of policies, programs, and services related to data center operations.
- Overseeing operations-related projects to ensure timely delivery and adherence to requirements.
- Directing the repair of hardware at the major component level across various vendor equipment.
- Collaborating with departmental managers to coordinate projects and optimize data center performance.
- Assisting in the design, implementation, and commissioning of new facilities.
- Managing the installation, relocation, and recovery of network, server, and storage equipment.
- Supporting data center capacity management and maintaining accurate inventory records.
- Managing the goods in and out process for data center assets.
- Overseeing the receipt of damaged hardware and coordinating replacements via vendor RMAs.
- Updating asset records and maintaining documentation for facility operations.
- Ensuring compliance with Change Control rules across data center facilities.

