About the job
CM.com is building an AI-powered Customer Engagement Platform that brings together conversations, customer data, ticketing, and payments. The goal: help businesses and events worldwide deliver smoother, more personalized customer journeys. Four business units, Connect, Pay, Live, and Engage, work together, with the Internal AI Team driving automation across all of them.
Role Overview: Data Scientist - Internal AI
This Data Scientist role sits within the Internal AI Team in Breda, Noord-Brabant. The team is small and focused, currently made up of Michael (Senior Developer), Kane (Data Scientist), and Rogier (Lead Internal AI). Direct support comes from the founder and COO, Gilbert Gooijers, and collaboration extends to the Head of Business Finance, CFO, and other finance colleagues.
What You Will Do
The main mission: bring AI into financial workflows across the company. The work follows ESSA principles, Eliminate, Standardize, Simplify, Automate, to improve collaboration and efficiency. The team aims to pioneer Conversational Finance, using automation and intelligence to benefit customers, suppliers, and the organization as a whole.
First-Year Focus
- Analyze financial processes to spot areas for improvement and automation.
Who We’re Looking For
CM.com seeks a Data Scientist with a strong background in finance and a drive to apply AI to practical business challenges. Experience working on automation or financial process improvement is valuable. An interest in collaborating across teams and building new solutions is important.
About CM.com
Based in Breda, Netherlands, CM.com is committed to transforming customer engagement with technology. The Internal AI Team plays a central role in shaping the future of automation and customer experience within the company.

