About the job
Join Our Team as a Digital Product Manager!
The Digital Product Manager at SanMar plays a crucial role in defining and executing the vision for our digital products and vendor-supplied tools. You will be instrumental in enhancing the SanMar customer experience through innovative digital solutions, including our existing customer-facing platforms such as websites and e-commerce tools, as well as new initiatives tailored to our industry.
Your Responsibilities:
- Lead the development, optimization, and maintenance of customer-centric digital products and vendor integrations.
- Identify and implement innovative digital selling tools that enhance our customers' experience in creating and selling customized products while streamlining interactions across all digital touchpoints.
- Champion the customer experience with SanMar's digital tools by ensuring they are accessible and effective in aiding customer decision-making.
- Manage project timelines and content launch schedules to ensure timely delivery of digital initiatives.
- Collaborate with our UX team to apply human-centered design principles, delivering solutions that address real customer needs.
- Develop and execute digital strategies aimed at enhancing brand and product awareness across all platforms, including sanmar.com and various brand-specific websites.
- Foster strong relationships with internal and external partners to integrate innovative technologies and best practices into our operations.
- Utilize data analytics and market insights to inform decision-making and drive product adoption.
- Travel occasionally as required.
- Perform additional duties as assigned and adhere to company policies and standards.
