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Engineering Manager - Identity Verification

SumUpSofia, Bulgaria
On-site Full-time

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Experience Level

Manager

Qualifications

Key Responsibilities: Lead the Verification Squad, providing engineering direction and removing obstacles to create focus and momentum. Collaborate closely with Product, Compliance, and Operations to translate complex KYC and KYB requirements into clear engineering directives while identifying regulatory risks early. Drive continuous technical and organizational enhancements to reduce legacy overhead, improve tools, and promote sustainable delivery practices. Shape roadmap priorities in partnership with the Product Manager, ensuring that trade-offs are clearly understood, and compliance and AI features are appropriately prioritized. Uphold high standards in the development and operation of verification systems, ensuring that processes are observable, failures are manageable, and AI components uphold the same standards of reliability and traceability as other system parts. Mentor and develop engineers through regular one-on-one meetings, constructive feedback, and skill development opportunities.

About the job

About the Role

SumUp’s Identity Lifecycle team manages the systems that control access to financial solutions for millions of small businesses worldwide. The focus: verifying every merchant accurately, efficiently, and in compliance with regulations.

What You Will Do

  • Lead the team responsible for identity verification across all SumUp markets.
  • Oversee initiatives related to KYC (Know Your Customer) and adapt to diverse regulatory requirements.
  • Guide the transformation of legacy systems into a platform that is adaptable, maintainable, and ready for regulatory changes.
  • Influence architectural decisions for the future of verification at SumUp, drawing on technical leadership and engineering experience.
  • Work closely with Product, Compliance, and Operations to build solutions that are practical, secure, and scalable from the start.
  • Foster a team culture where engineers have support, guidance, and the freedom to own their work.
  • Set and raise standards for designing, building, and operating verification systems.

Location

This position is based in Sofia, Bulgaria.

About SumUp

SumUp is a pioneering financial technology company committed to empowering small businesses with cutting-edge solutions that streamline their operations and enhance financial accessibility. Our mission focuses on creating user-friendly platforms that facilitate secure transactions and foster business growth worldwide.

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