1st-Level Technical Support Engineer - Fintech

Join Optasia as a 1st-Level Technical Support Engineer in the fast-paced fintech sector. In this role, you will provide crucial support to our clients by troubleshooting and resolving technical issues. You will collaborate with various teams to ensure seamless service delivery and enhance customer satisfaction.

Join Angelicoussis Group, a prominent leader in global ship management, as an Information Security Engineer. We are seeking a skilled and driven individual to fill this permanent role.About the RoleIn collaboration with the Information Security Manager, the Information Security Engineer will be instrumental in the continuous development, implementation, and enhancement of our Information Security Management System (ISMS) and its associated processes. The right candidate will take ownership of projects and tasks, work effectively with diverse teams, and consistently deliver high-quality outcomes.Key ResponsibilitiesContribute proactively to the planning and execution of Information Security projects.Work alongside ICT engineers to identify, analyze, and address cyber incidents.Generate Information Security reports and assist in ISMS improvement initiatives and compliance efforts.Conduct Cyber Risk Assessments, awareness training, and simulations.Collaborate within a cross-functional team to monitor key cybersecurity systems and ensure compliance with security policies.

Are you a tech-savvy individual with a passion for customer service? Do you speak Czech fluently and possess excellent communication skills? Join the Speakit team as a Czech Customer Search Engine Consultant and work with one of the largest search engine platforms globally!In this role, you will earn a competitive monthly salary along with a €500 signing bonus. Your responsibilities will include:Building and maintaining strong, professional relationships with all customers, demonstrating empathy in every interaction.Collaborating effectively with your team, fostering supportive relationships with colleagues and management.Providing recommendations and guidance on common technical issues and frequently asked questions.Communicating promptly and effectively with customers through phone, email, and online chats, ensuring a high standard of service.

Athena Cloud Limited is on the lookout for passionate and talented Systems Engineers to join our innovative team. As a premier provider of Sovereign Cloud, Sovereign AI, and Sovereign Data solutions, we are committed to delivering robust security and pioneering services that enable Governments and Enterprises to excel in the digital age. In this pivotal role, you will design, implement, and maintain intricate systems that facilitate high-security information communication technology deployments across various data centers and countries.Our commitment to excellence means that we offer round-the-clock service, 24/7, 365 days a year. We take pride in our dedication to delivering exceptional service in every interaction. We invite only the most dedicated computer professionals who share our values of service excellence to apply.You will collaborate closely with cross-functional teams to evaluate system performance, diagnose issues, and implement enhancements aimed at boosting operational efficiency and reliability. Your efforts will significantly contribute to ensuring the availability and scalability of our services while providing essential support to our clients. If you are enthusiastic about technology, possess a strong grasp of systems architecture, and aspire to advance your career in a fast-paced environment, we would love to hear from you! This is a fantastic opportunity to utilize your expertise and contribute to groundbreaking solutions that protect sovereignty and privacy in the realm of cloud technology.

Role Overview GEK TERNA is seeking a Field Procurement Engineer to support the Northern Road Axis of Crete project. This position is based in Athens, Attica, Greece. What You Will Do Work alongside project managers and suppliers to coordinate procurement for construction materials and services Monitor procurement activities to help projects stay on schedule and within budget Support ongoing construction efforts by ensuring the timely delivery of required resources Location Athens, Attica, Greece

At Optasia, we are pioneering a comprehensive B2B2X financial technology platform that encompasses scoring, financial decision-making, disbursement, and collection processes. Our mission is to promote financial inclusion on a global scale. Join us as we revolutionize the financial landscape.With over a decade of experience since our founding, we have established ourselves as a frontrunner in the Fintech industry, continuously innovating and expanding our suite of solutions to provide unparalleled monetization opportunities for our partners and clients.As a vital member of the Data Assurance team at Optasia, you will collaborate closely with the Data Architect to conduct automated sanity checks and validate vast amounts of pre-processed and post-processed data. You will also test various algorithms employed in our Credit Risk Assessment processes for nano and micro-financing. Working alongside a team of creative professionals, you will have the chance to showcase your expertise in data assurance, statistical models, and machine learning, while enhancing your analytical and innovative capabilities. This role offers a unique opportunity to deepen your knowledge in data assurance, artificial intelligence, machine learning, and predictive risk analytics.Your Responsibilities:Automate data assurance and validation processes.Conduct sanity checks on extensive datasets, both pre-processed and post-processed.Research, analyze, and document data discrepancies reported by clients, determining appropriate resolution strategies using independent judgment.Implement data pre-processing techniques.Automate testing procedures for Risk Models and algorithms utilized in Credit Risk Assessment.Document and monitor production issues, processes, procedures, and changes related to data amendments.

Join Mercier Consultancy as a Dutch Speaking Search Engine Customer Consultant in our cutting-edge Online Media Department! In this vital position, you will deliver outstanding support to our Dutch-speaking clientele, helping them optimize their online presence through our advanced search engine services. Your fluency in Dutch and strong customer service skills will empower clients to excel in their advertising initiatives.As a Customer Consultant, your core responsibilities will encompass addressing client inquiries, troubleshooting technical issues, and educating clients on effective search engine tool usage. By cultivating strong relationships with clients and understanding their specific needs, you will collaborate with our internal teams to enhance overall customer satisfaction.Key Responsibilities Provide expert assistance to Dutch-speaking clients using phone, email, and chat regarding our search engine services Identify, troubleshoot, and resolve technical issues related to online media campaigns Maintain detailed records of client interactions and ensure timely follow-up Guide clients in optimizing their search engine strategies and advertising practices Collaborate closely with other departments to address complex issues and enhance client experiences Collect client feedback to inform service enhancements Participate in ongoing training to stay updated on current search engine trends and tools

Join Our Team as a DevOps Engineer!At Ocado Technology, we are revolutionizing the shopping experience through cutting-edge technologies including Artificial Intelligence, Machine Learning, Robotics, Big Data, Cloud Computing, and IoT. Our innovative software and hardware systems power Ocado.com and the renowned Ocado Smart Platform, which is being adopted by ambitious retailers worldwide, from Europe to America, Asia, and beyond.Our R&D headquarters in Athens, Greece, is home to a team of talented engineers dedicated to developing transformative material handling systems for the online grocery sector and other retail verticals. We provide forward-thinking solutions for order fulfillment and last-mile delivery that are tailored to meet the needs of retailers and supply chain-oriented industries. We empower our partners to tackle the challenges of modernizing their processes and systems, and we are proud to collaborate with some of the most innovative retailers globally.If you are passionate about the intersection of technology and human interaction, excited about the future of work, retail, and supply chains, and eager to contribute to the transformation of the European logistics landscape with Greek innovation, we want to meet you!

Role overview PeopleCert is hiring a Senior Business Intelligence Engineer for a maternity cover position based in Athens, Attica, Greece. This role supports data-driven decision-making by designing and implementing BI solutions that improve operational efficiency and support business growth.

Become a Vital Part of Bally’s INTRALOT as a DevOps Engineer!Join us in transforming the global sports betting landscape where performance and real-time data are paramount.Are you prepared to make a significant impact?Your ResponsibilitiesAs a DevOps Engineer, you will be instrumental in optimizing our operations and enhancing the delivery of high-quality software. Your role will include: Supporting Scalable Systems – Engage in the design and upkeep of secure, resilient, and high-performance infrastructures for our worldwide gaming platforms. Driving Automation – Play a key role in implementing and perfecting CI/CD pipelines with tools like Jenkins, GitHub Actions, or CircleCI. Cloud Management – Aid in the maintenance of cloud environments (AWS or Azure) to guarantee efficiency and scalability. Container Optimization – Manage and optimize containerized applications using Docker and Kubernetes. Infrastructure as Code (IaC) – Collaborate on infrastructure provisioning and configuration using Terraform and Ansible. Effective Monitoring – Develop and sustain monitoring, logging, and alerting systems with Prometheus, Grafana, and ELK. Data Stream Management – Optimize real-time data flows and messaging systems utilizing Kafka. Collaborative Culture – Work in synergy with software teams to foster a DevOps-first environment.

About Kpler Kpler helps companies navigate complex markets by simplifying access to global trade data and delivering actionable insights. Since 2014, our team, now over 700 specialists from more than 35 countries, has focused on transforming intricate data into effective strategies for clients in the commodities, energy, and maritime sectors. Role Overview The Senior Fullstack Engineer (Flutter/Node.js) joins the Mobile Experience team within Kpler’s Application Platform tribe in Athens. This role centers on building high-performance features for the MarineTraffic and Kpler mobile apps, which serve millions of users. Work is primarily in Flutter and Dart, with a strong focus on performance and Clean Architecture. This position sits at the intersection of engineering and AI: all deployed code is generated by AI, guided by your expertise. The team embraces advanced AI tools to deliver software with high quality and speed. What You Will Do Develop and improve essential mobile features using Flutter and Dart for large-scale applications. Work closely with an agile, multidisciplinary team: Engineering Manager, Tech Lead, Mid-level Engineer, Product Manager, and Designer. Guide AI-assisted software delivery, ensuring code quality and maintainability. Contribute to the Node.js/TypeScript Backend-for-Frontend (BFF) that supports mobile experiences. Support business teams in managing their functional areas independently, advancing the platformization strategy. Who You’ll Work With Engineering Manager Tech Lead Mid-level Engineer Product Manager Designer Location Athens

Become a Key Player as a Senior Application Support Engineer at INTRALOTYour Mission:As a Senior Application Support Engineer, you will be instrumental in ensuring our applications run smoothly and reliably. You will tackle complex production challenges, contribute to system enhancements, and guide junior engineers. Your key responsibilities include:Diagnosing and resolving production incidents at the 2nd level within established SLAs.Conducting root cause analyses (RCA) to identify and address recurring issues.Improving and optimizing our existing monitoring and alerting systems, including Nagios, Grafana, and NewRelic.Partnering with cross-functional teams (Development, DevOps, and QA) to enhance system stability.Reproducing incidents in testing environments and validating solutions prior to deployment.Managing problem tracking and resolution to facilitate continuous service improvements.Offering mentorship and technical assistance to junior team members.

Elevate Your Career with INTRALOT as a Senior Application Support EngineerRole Overview:As a Senior Application Support Engineer, you will be instrumental in maintaining the reliability and seamless functionality of our applications. Your expertise will be crucial in addressing intricate production challenges, driving system enhancements, and guiding junior team members.Diagnosing and resolving production incidents at the 2nd level, adhering to agreed Service Level Agreements (SLAs).Conducting root cause analysis (RCA) to pinpoint and alleviate recurring issues.Improving and refining existing monitoring and alerting systems, utilizing tools such as Nagios, Grafana, and NewRelic.Collaborating with cross-functional teams (Development, DevOps, and QA) to enhance system stability.Simulating incidents in test environments and confirming fixes prior to deployment.Managing problem tracking and resolution, ensuring ongoing service improvement.Providing mentorship and technical support to junior team members.

We are excited to represent our client, a leading global search engine company, in the search for a Slovenian-speaking Customer Support Search Engine Consultant based in Athens. This is a fantastic opportunity to elevate your career while working in a vibrant and multicultural team environment.In this role, you will leverage your exceptional communication skills alongside your technical expertise. Your daily responsibilities will include:Engaging with customers through various communication channels.Diagnosing and resolving technical issues with your analytical problem-solving abilities.Monitoring and managing case progress to ensure timely resolutions.Establishing and nurturing professional relationships with partners and stakeholders.Keeping key stakeholders informed about the status of their inquiries.Documenting cases in internal systems while staying informed about client products and services.

Join Enerwave, a proud member of HELLENiQ ENERGY, where we lead in delivering innovative energy solutions with a commitment to excellence. We are deeply passionate about our work and strive to create an environment where our employees can thrive and make a significant impact. We are excited to announce an opening for an Energy Management Portfolio Engineer at our headquarters in Athens, where you will play a crucial role in optimizing our participation in the Natural Gas and Power spot markets.Your Responsibilities:Conduct short-term forecasts by analyzing market data and performing simulations to ensure strategic decisions.Implement the company's sales strategy for wholesale Day Ahead, Intraday, and Balancing Power Markets.Monitor the real-time marketplace to facilitate optimal responses aligned with operational constraints.Oversee all aspects of real-time trading, executing purchase and sales transactions in a cost-effective manner.Evaluate dispatch operations and recommend/execute improvement initiatives.Manage contractual agreements related to power plant operations, Natural Gas, and relevant electricity market conditions.Create scenarios to analyze key drivers affecting market outcomes.Generate detailed reports on market results, trends, and statistics on a daily, weekly, and monthly basis.Maintain clear communication with internal and external stakeholders regarding necessary updates.Investigate and enhance market models and algorithms for improved performance.Be available for rotating shifts, including nights, weekends, holidays, and on-call duties.

Optasia builds B2B2X financial technology for scoring, decision-making, disbursement, and collections, with a focus on expanding financial inclusion worldwide. The company’s growth relies on data-driven strategies, and the Machine Learning Engineering team is at the center of this effort. The Machine Learning Infrastructure Engineer role supports automated decision-making and risk management. This position involves working with large data sets, integrating information from multiple sources, and managing analytical pipelines built on a modern big data technology stack. What you will do Build and maintain resilient machine learning pipelines that support business-critical decisions Design and develop statistical and machine learning algorithms for credit risk management Deploy and operationalize ML solutions to improve automated risk assessment and decision processes What we are looking for Strong experience with end-to-end machine learning workflows Background in developing and deploying advanced algorithms Motivation, energy, and a results-oriented approach Ability to thrive in a collaborative team environment This position is based in Athens, Greece, and offers the chance to make a direct impact on Optasia’s data-driven initiatives.

Are you an enthusiastic and motivated Junior Cyber-Security Engineer eager to embark on an exciting new journey? EUROPEAN DYNAMICS is on the lookout for a skilled individual to enhance our team and play a pivotal role in maintaining the security and integrity of our advanced projects. This is your opportunity to make a significant impact in a vibrant organization while advancing your career in a collaborative and innovative atmosphere.Your Responsibilities: Support the design, implementation, and maintenance of security services, solutions, and infrastructure; Create and deploy tools to aid in the identification, prevention, and analysis of security threats; Manage SIEM operations, including setup, monitoring, and reporting; Conduct vulnerability scanning, monitoring, and reporting; Contribute to the creation of reports and documentation. Essential Qualifications: A university degree (AEI/TEI); Proficiency in Linux and Windows administration; Strong understanding of network, systems, and application intrusion techniques; Ability to produce technical documentation; Fluent in English, both written and spoken. Preferred Qualifications: Experience in developing, designing, and planning security concepts using Firewalls, IDS/IPS, and VPN systems; MSc in Information/Cyber Security; Knowledge of ISO27001 Security Standard. What We Offer:We value talent and dedication. Here’s what you can expect as part of our team:Attractive full-time salary;Comprehensive private health coverage through the company’s group program;Flexible working hours;Access to top-of-the-line tools;Opportunities for professional development, including language courses and specialized training;Career advancement: Collaborate with some of the most innovative specialists in the industry;A dynamic work environment that promotes challenging goals, autonomy, and mentoring, fostering both personal and organizational growth.If you’re ready for an exhilarating challenge, want to work with cutting-edge technologies, and enjoy what you do, we encourage you to apply! Please submit your detailed CV in English, referencing: (JCSE/02/26).Explore our other job openings by visiting our career section at www.eurodyn.com and connect with us on Twitter (@EURODYN_Careers) and LinkedIn.EUROPEAN DYNAMICS (ED) (www.eurodyn.com) is a leading European company specializing in Software, Information, and Communication Technology.

Join our dynamic team at netcompany1 as a Senior Front-End Engineer specializing in Angular. You will play a crucial role in shaping innovative web applications that enhance user experiences. Collaborate with cross-functional teams to design and implement high-quality software solutions, utilizing cutting-edge technologies and best practices.

Join Mercier Consultancy as a Hungarian-Speaking Customer Support Specialist for a premier HR & Payroll Software Provider. In this pivotal position, you will deliver exceptional assistance to our Hungarian-speaking clientele, addressing inquiries related to HR and payroll solutions.Your proficiency in Hungarian will be crucial in ensuring our customers receive detailed guidance on software features, navigation, and troubleshooting any challenges they may encounter. By providing exemplary support, you will significantly contribute to customer satisfaction and loyalty.Key Responsibilities Provide outstanding customer service in Hungarian via phone, email, and chat for HR and payroll software inquiries. Assist clients in comprehending software features, functionalities, and troubleshooting procedures. Accurately document all customer interactions within our CRM system. Work collaboratively with technical support teams to effectively resolve complex customer issues. Collect customer feedback to enhance service quality and software usability. Inform clients about new features and updates to the HR and payroll software. Stay updated on changes in HR and payroll regulations that may affect customers.

Are you enthusiastic about the world of Artificial Intelligence? At Satori Analytics, we are on a mission to revolutionize industries by harnessing the power of Data & AI. From creating cloud-based solutions for fintech firms to developing predictive models for the aviation sector, our innovative offerings encompass the complete data lifecycle—from data ingestion to AI-driven applications.As a rapidly expanding scale-up with a team of over 100 technology experts, we deliver pioneering analytics solutions across various sectors including FMCG, retail, manufacturing, and financial services. Join us in spearheading the AI revolution in South-Eastern Europe and beyond!If you are thrilled by the fast-paced advancements in AI tools and platforms, and enjoy building quickly while collaborating with clients to implement state-of-the-art solutions, we would love to hear from you!A Glimpse into Your Role:We are searching for a Low-Code AI Specialist who will assess, experiment with, and implement emerging low-code AI platforms for our clients. You will be actively engaged with the technology, adept at prototyping, and provide consultative expertise.Experiment & Evaluate: Explore the latest low-code AI platforms including Microsoft Copilot Studio, n8n, Databricks Genie, Agent Bricks, and Salesforce Agentforce.Identify Best Practices: Determine the capabilities, limitations, and best practices for effective utilization of these tools in real-world scenarios.Develop Proof of Concepts: Create PoCs and small-scale applications that address genuine business challenges swiftly.Client Collaboration: Work closely with clients to grasp their objectives and convert them into actionable AI solutions.Client Guidance: Advise clients on production aspects of low-code, including security, cost management, reliability, maintainability, governance, and Responsible AI.Knowledge Sharing: Serve as an internal resource, disseminating insights, patterns, and lessons learned across the team.