Remote Customer Service Representative (Voice & Email)

At OneTouch Direct, we redefine the standards of customer engagement. Established in 1998, we have evolved into a leading provider of innovative contact center solutions, partnering with Fortune 500 companies to deliver exceptional products and services. Our commitment to excellence reflects in our vibrant internal culture, setting us apart from typical call…

Join Sezzle as an IT Vendor Management Program Manager!At Sezzle, we are on a mission to empower the next generation financially. We are at the forefront of transforming the shopping experience by integrating innovative technology with flexible, interest-free installment plans that make shopping smarter and more accessible. Our goal goes beyond just payment solutions; we aim to redefine how people explore, engage with, and purchase their favorite products, ultimately driving significant growth for merchants through improved conversion rates and increased order values. If you are passionate about pushing the boundaries of technology and creating impactful experiences for both consumers and merchants, we invite you to be a part of our dynamic team and help shape the future of shopping!Role Overview:We are looking for a meticulous and proactive IT Vendor Management Program Manager to spearhead the implementation of our third-party risk management framework. This pivotal role is essential for our vendor oversight, ensuring that all partnerships—from basic services to complex banking integrations—adhere to our stringent standards for security, compliance, and operational excellence. You will oversee the vendor lifecycle and guarantee that our program remains resilient under regulatory scrutiny.

Role Overview yuno is hiring an Operations Manager in Bogota. This role focuses on improving operational strategies and streamlining processes. The Operations Manager oversees day-to-day activities, works to boost efficiency, and identifies ways to strengthen performance across the company. What You Will Do Supervise daily operations to maintain smooth workflows Find and implement opportunities for process improvement Lead and support the team to reach operational goals Promote collaboration and encourage new ideas within the team

About ARQARQ is one of the most rapidly expanding fintech companies globally, committed to transforming how individuals engage with money internationally. Our goal is to create an infrastructure that facilitates effortless value transfer across borders. As we embark on this exciting journey, every new team member has the opportunity to influence our product, culture, and growth trajectory. If you're motivated by significant challenges, global influence, and the prospect of fast-tracked growth with an exceptional team, ARQ is your ideal workplace.The RoleAs the General Manager, you will be responsible for leading and expanding ARQ’s regulated operations in Colombia, overseeing P&L performance, ensuring regulatory compliance, and fostering sustainable user and revenue growth. You will serve as the primary executive liaison with regulators while collaborating with global teams to drive revenue and commercial development.What You'll Be DoingYour role encompasses accountability for the performance, compliance, and business growth of our regulated entity within Colombia, in collaboration with our global teams.Manage the entire operational framework of the regulated entity, including AML, KYC, KYB, fraud prevention, safeguarding, handling complaints, regulatory reporting, internal controls, and audit preparedness.Ensure adherence to local laws, licensing conditions, and internal policies, while upholding a comprehensive risk management and control framework.Cultivate strong relationships with supervisory authorities and lead regulatory inspections and audits.Take ownership of local P&L, driving revenue enhancement, margin optimization, and improved unit economics.Assist global teams in local user acquisition, activation, and retention through various initiatives, including partnerships, public relations, and distribution channels.Act as the local market advocate, suggesting product enhancements and closely collaborating with global teams to develop scalable processes and support license expansion.

As a Senior Growth Manager at PayJoy, you will play a pivotal role in driving our growth strategies and initiatives. You will lead a dynamic team, analyze market trends, and implement innovative solutions to enhance our customer acquisition efforts. Your expertise will be crucial in shaping our marketing and sales strategies, ultimately contributing to the sustainable growth of the company.

ARQ is a fintech company working to make cross-border financial management easier and more accessible. The team builds infrastructure that helps people move value across borders, and every team member has a hand in shaping both the product and company culture. Role overview The Risk Manager, based in Bogota, leads the design, implementation, and ongoing improvement of ARQ’s risk management framework in Colombia. This position covers market, credit, operational, and regulatory risk. The role supports business growth while ensuring risk remains within established limits. Key responsibilities Oversee the local risk management framework by identifying, assessing, monitoring, and mitigating critical risks across the organization. Lead risk initiatives, with particular attention to credit risk management. Ensure compliance with regulatory standards, internal policies, and ARQ’s global risk frameworks. Develop and maintain risk policies, procedures, and controls to keep the organization audit-ready. Track key risk indicators and prepare regular risk reports for both local and global stakeholders. Collaborate with compliance, operations, product, and finance teams to embed risk controls into processes and product design. Support regulatory activities, including inspections, audits, and required reporting. Drive continuous improvement of risk models, underwriting strategies, fraud detection, and operational controls. Serve as the local risk subject matter expert, advising leadership on risk exposure and mitigation strategies.

Join NielsenIQ as a Product Manager, where you will play a pivotal role in shaping innovative product strategies and enhancing our offerings in the market. Collaborate with cross-functional teams to drive product development, gather market insights, and ensure alignment with business objectives. Your expertise will guide our product vision and help us deliver exceptional value to our clients.

Join our dynamic team at itg as a Product Manager. In this fully remote role, you will be responsible for guiding the development and strategy of our products, leveraging market research and customer feedback to drive product enhancements. You will collaborate closely with cross-functional teams, including engineering, design, and marketing, to ensure that our product offerings meet and exceed customer expectations.

WPP Media seeks a Multidisciplinary Marketing & Branding Manager to join the GOAT unit in Bogota, Colombia. This leadership position focuses on delivering targeted influencer marketing campaigns for clients at local, regional, and international levels. Role overview The manager centralizes and implements best practices in influencer campaign management. Responsibilities include ensuring strategic alignment, maintaining consistent quality across projects, and leading the team through every stage of a campaign, from initial brief to final delivery. Team leadership This role involves mentoring and developing a dedicated team, with a strong emphasis on operational excellence. The manager guides the team to meet client needs and achieve project goals. Key focus areas Strategic planning and execution of influencer marketing solutions Effective client communication Continuous process improvement Values at WPP Media Be Extraordinary: Lead collaboratively and inspire creativity Create an Open Environment: Build trust and balance experiences for people and clients Lead Optimistically: Support growth and development throughout the organization Learn more about WPP Media at wppmedia.com.

Role overview The eCommerce Strategy & Product Manager at NielsenIQ plays a key part in shaping the company’s digital direction and product lineup for its eCommerce business. This position focuses on building and refining digital strategies that align with market needs and business goals. Key responsibilities Collaborate with teams from different functions to enhance the eCommerce product portfolio. Apply data and analytics to guide the development and execution of eCommerce strategies. Identify opportunities to improve user experience across digital products. Combine analytical skills with creative thinking to solve market challenges. Location This role is based in Bogota.

About WPP MediaWPP serves as a trusted partner for the world's premier brands, leveraging exceptional talent, reliable data, and strong partnerships through our innovative marketing platform, WPP Open. This allows us to guide clients through change, seize opportunities, and achieve transformational growth.WPP Media stands as WPP's AI-enhanced media unit, seamlessly integrating media, data, and partnerships to provide scalable creative personalization. Thanks to WPP Open and the power of Open Intelligence, our clients gain clear insights into the performance of their media investments.For further information, visit wppmedia.com.About WPPWPP is the creative transformation company, harnessing the power of creativity to forge better futures for our people, the planet, our clients, and communities. Discover more at wpp.com.WPP Media is WPP’s global media collective. In a world where media is omnipresent, we unite the best platforms, talent, and partners to unlock limitless growth opportunities. Learn more at wppmedia.com.At WPP Media, we are committed to fostering a supportive culture that empowers our team to deliver outstanding experiences for both our clients and each other. In this pivotal role, it is essential to embody WPP and WPP Media’s core values:Be Extraordinary by Leading Collectively to Inspire Transformational Creativity.Create an Open environment by Balancing People and Client Experiences through Trust.Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.

As a Renewals Coordinator at Faria, you will play a critical role in ensuring customer satisfaction through effective management of contract renewals. You will be responsible for coordinating all aspects of the renewals process, helping to maintain strong relationships with our clients and ensuring that their needs are met efficiently.

Welcome to Fever!We are the premier technology platform dedicated to culture and live entertainment.Our mission is clear: we aim to democratize cultural and entertainment access. Utilizing our proprietary and innovative technology alongside a data-driven strategy, we are transforming how audiences engage with live events. Every month, over 300 million individuals across more than 40 countries discover memorable experiences through our platform, while we empower event creators with the data and tools necessary to innovate, scale, and connect with new audiences.Our impact is significant; we have collaborated with industry giants like Netflix, F.C. Barcelona, and Primavera Sound, delivering internationally recognized experiences and attracting support from top global investors. Impressive, isn’t it?To further our mission, we seek proactive individuals who are eager to influence the future of entertainment!Are you ready to join us on this exciting journey?Now, let’s dive into the responsibilities of this role and how you can contribute to Fever’s mission.ROLE OVERVIEWHere’s what you will be doing:Craft and implement a growth strategy tailored for the market, employing innovative methods to enhance Fever's regional presence.Manage commercial strategies with major partners, ensuring mutual value creation and sustainable collaborations between Fever and event organizers.Build and nurture robust business relationships with prominent producers, creators, venues, and critical stakeholders within the entertainment sector.Demonstrate exceptional organizational abilities to efficiently manage and grow a large client base.Collaborate with cross-functional teams to successfully achieve partner growth objectives.

Hello! We are Fever, the premier tech platform revolutionizing culture and live entertainment.Our goal? To democratize access to cultural experiences and entertainment. Utilizing our innovative technology and data-driven strategies, we are transforming how individuals engage with live events. Each month, our platform inspires over 300 million people across more than 40 countries to discover unforgettable experiences while also providing event creators with the tools they need to innovate, expand, and reach new audiences.Our accomplishments? We have partnered with industry giants such as Netflix, F.C. Barcelona, and Primavera Sound, and have delivered internationally acclaimed experiences, supported by top-tier global investors! Impressive, right? To further our mission, we are on the lookout for high achievers with a proactive mindset, eager to help shape the future of entertainment!Are you ready to join us on this journey?Let’s delve into the specifics of this role and how you will contribute to Fever’s mission. Accounting Manager (LATAM Focus)We are seeking a talented Accounting Manager with specialized expertise in the Latin American market to become a part of our headquarters team. You are exceptionally organized, proactive, and eager to contribute to a dynamic company.Your responsibilities will include overseeing the entire global accounting scope, with a particular focus on our LATAM subsidiaries. This entails enhancing tools, ensuring compliance, and elevating the quality of accounting processes. You will report directly to the Head of Accounting.About the Role:LATAM Operations: Manage and ensure all accounting functions for the group's entities with direct oversight of flows and compliance in Latin American markets.Closing & Reporting: Review and finalize monthly and annual accounts, participate in the estimation of provisions (deferred revenue, depreciation), ensuring adherence to local standards and group reporting policies.

About UsPlatzi stands as the premier technology education platform in the Hispanic world, boasting over 5 million learners and the trust of 4,000 enterprises in delivering impactful online learning experiences. Our mission is to empower Latin America to become a technology powerhouse by equipping both organizations and individuals with skills in AI, Cybersecurity, English, Programming, and Leadership.As a recognized leader in the industry, we are proud of our vibrant and dedicated community, extensive media presence, and a continuous stream of success narratives from our students. We primarily operate in a remote capacity, with significant offices located in Bogotá, Medellín, and Mexico City.Position OverviewWe are in search of a Growth Product Manager who will take charge of Retention Revenue and manage the Free → Paid conversion process from start to finish. You will execute product-led growth experiments focusing on activation, conversion, retention, and referrals, transforming insights into actionable improvements and driving measurable growth.

At SiteMinder, we understand that the unique contributions of our employees are the cornerstone of our success. We are committed to hiring and nurturing diverse teams that respect a multitude of voices, identities, backgrounds, experiences, and perspectives. Our inclusive culture empowers employees to express their individuality at work, fostering an environment where we can collectively innovate and enhance customer experiences. Together, we redefine excellence!Our Mission...Since 2006, we have been on a mission to simplify technology for hoteliers. Our cutting-edge hotel commerce platform is designed to help accommodation owners attract and secure more bookings online efficiently and effortlessly. We cater to a wide spectrum of establishments, from charming boutique hotels to large international chains, enabling travelers to book unique accommodations such as igloos, cabins, castles, resorts, and everything in between. Today, we proudly stand as the world’s premier open hotel commerce platform, empowering 50,000 hotels across over 150 countries, with more than 130 million reservations processed annually through our innovative technology.About the Business Development Manager Role...The Business Development Manager will play a crucial role in driving new business initiatives. Your primary focus will be on strategizing and prioritizing business development efforts to meet company revenue objectives and sales targets within designated regions. You will be expected to devise and implement forward-thinking commercial strategies to maximize performance and achieve ambitious targets. Your existing industry connections will be instrumental in expanding SiteMinder’s client base and enhancing brand presence in your territory.Your Responsibilities...Client Acquisition - Generate new business opportunities and upsell to existing clients. You will manage the entire sales cycle, from initial outreach to product demonstrations and closing deals.Meeting Sales KPIs and Targets - Strive to meet daily, weekly, and monthly sales targets, ensuring timely closure of all sales.Presentation and Negotiation – Prepare precise quotes and craft compelling proposals for clients, presenting them confidently and professionally. Negotiate contracts to ensure a balance between outstanding service and profitability for both the client and SiteMinder.CRM Management – Keep meticulous records of your business activities and client interactions in our CRM system.

Join launch2 as a Paid Media Manager and take charge of our digital advertising strategies across various platforms. In this remote role, you will be responsible for developing, implementing, and optimizing paid media campaigns to drive traffic and conversions. Your keen analytical skills will help us leverage data to achieve maximum ROI on our advertising spends.

Are you a passionate digital marketing professional with a knack for leveraging paid media to drive results? Join launch2 as a Paid Media Manager and take your career to new heights! In this role, you will be responsible for developing, implementing, and optimizing our paid media strategies to enhance brand awareness and drive traffic to our client’s platforms.You will collaborate with a dynamic team of marketers and be at the forefront of innovative marketing solutions. If you are eager to make an impact and grow your expertise in a fast-paced environment, we want to hear from you!

As an Account Manager at Hustler Marketing, your primary role will be to effectively manage your assigned clients and their e-commerce stores. You will plan, prepare, monitor, and execute marketing campaigns focused on boosting conversions and driving sales.Your responsibilities will encompass overseeing the client-agency relationship, developing and implementing marketing strategies, managing client communications, crafting detailed client reports, and effectively conveying the marketing needs of clients to your team. Your ultimate goal will be to empower your clients to achieve their revenue objectives using our suite of products and services.Reporting to the Head of Account Managers, along with the Account Managers’ Leads and the Service Director, you will work collaboratively across various departments.About the Role:Our mission for the Account Manager is to cultivate and maintain robust relationships with assigned clients while ensuring our offerings yield tangible results. This role involves generating innovative ideas for client marketing campaigns, analyzing their performance, and fostering open, productive communication.You will lead a diverse team of skilled Copywriters, Designers, and Account Managers’ Associates, ensuring seamless execution of marketing initiatives. Your duties will include developing campaign calendars, briefing new projects, delegating creative tasks, and ensuring timely delivery of campaigns.General Responsibilities:Overseeing and managing the execution and performance of marketing campaigns for assigned clients.Fostering strong relationships with clients to enhance productivity, ensure open communication, and build trust with Hustler Marketing.Planning and executing marketing strategies including email marketing, SMS campaigns, pop-ups, and flows for approximately 40 unique campaigns monthly.Meeting and managing client needs and expectations effectively.Improving email marketing results for assigned clients.Collaborating with team members to address client requests quickly.Working harmoniously with an experienced marketing team to ensure successful campaign execution.

At TTEC Digital, we empower clients to cultivate an environment where employees feel valued and supported, recognizing that exceptional customer experiences begin with satisfied employees. Our vision is to create a workspace where every individual can thrive.We are currently looking for a Technical Account Manager to oversee strategic client relationships, promote platform adoption, and ensure quantifiable outcomes within Amazon Connect and AWS-driven contact center environments. This role requires a combination of technical expertise, client collaboration, and operational excellence to provide a seamless and high-value Managed Services experience.This position is entirely remote!