Technical Account Manager - Egypt

Join Veeam, the premier Data and AI Trust Company, dedicated to empowering organizations to fully understand, secure, and enhance their data and AI capabilities. As a leader in data resilience and security posture management, Veeam is uniquely positioned at the intersection of identity, data, security, and AI risk. With our headquarters in Seattle and a pres…

Join our dynamic team at Accor Hotels as a Front Desk Agent, where you will be the first point of contact for our guests. Your responsibilities will include greeting guests with a warm smile, managing check-ins and check-outs, and ensuring that every guest's experience is exceptional. You will play a key role in maintaining our hotel’s reputation for outstanding service.

Are you a passionate Senior DevOps Engineer looking to make a meaningful impact? At Jobs for Humanity, we are dedicated to promoting inclusivity in the tech industry. We are seeking an experienced DevOps Engineer to join our team, where you will play a crucial role in optimizing our development processes and enhancing our infrastructure.Your contributions will help us drive efficiency and foster innovation in our projects. If you thrive in a collaborative environment and are eager to utilize your skills to create a difference, we’d love to hear from you!

Join our dynamic team at Jobs for Humanity as a Senior UX/UI Designer. In this role, you will be responsible for creating engaging and user-friendly designs that enhance the experience of our users. You will collaborate with cross-functional teams to ensure that our applications are not only visually appealing but also intuitive and accessible.

Join Sutherland as a Customer Service Representative in Cairo, where you will play a vital role in ensuring customer satisfaction and loyalty. This position requires exceptional communication skills and a passion for service excellence. You will assist customers with inquiries, resolve issues, and provide information about our products and services. If you are enthusiastic, dedicated, and ready to make a difference in the customer experience, we want to hear from you!

Join our dynamic team at Sutherland as a Customer Service Agent. In this role, you will be the first point of contact for our valued customers, providing exceptional service and support. Your ability to communicate effectively and resolve customer inquiries will be crucial in ensuring their satisfaction.We are looking for passionate individuals who thrive in a fast-paced environment and are committed to delivering excellence. If you have a friendly demeanor and a problem-solving mindset, we encourage you to apply!

Join the Ghobash Group as a graduate in our Mendix 9 program, where you will embark on an exciting journey to develop your skills in low-code application development. This program is designed to equip you with the knowledge and tools necessary to thrive in the digital transformation landscape.

Join Egis Group as a Principal Structural Engineer, a pivotal role where you will lead complex engineering projects, ensuring structural integrity and innovation. You will collaborate with multidisciplinary teams, leveraging your expertise to design and oversee the execution of high-profile projects in Cairo. Your ability to navigate challenges and deliver exceptional results will be key to our success.

As a Bid Manager, you will spearhead and oversee the entire bidding process, including cost management, staffing, technical leadership, and project evaluation, ensuring that all proposals maintain high quality and consistency. Your role will involve identifying development opportunities and enhancing the Bid Management service offered to the Sales, Opportunity, and Account community. You will analyze bids and proposals at every stage to ensure that our solutions enhance clients' chances of success. Collaborating closely with the Sales Lead, you will establish the overarching strategy for the bid team, engage in pre-sales activities, and cooperate with cross-discipline and onshore colleagues during qualification meetings, presentations, and proposal submissions. You will be accountable for the overall quality of responses made to clients. Key Responsibilities:Direct and formalize the bid process, including budgeting, staffing, and administrative responsibilities.Identify value drivers aligned with client needs and develop strategic messaging and positioning that emphasizes joint value creation.Continuously monitor and assess risks, reporting bid status to management while ensuring the consistency of the bid strategy and recognizing critical success factors.Assemble the appropriate profiles for the bid team, such as Solution Architect, Risk Manager, Commercial Manager, Industry Specialist, and Sales Operations, while demonstrating strong leadership and mentoring capabilities.Address complex issues that involve interactions at both client executive and internal executive levels.Manage the escalation process for large bids, ensuring effective communication with the Sales Operations and Sales Management teams.Exhibit mastery in project management, meeting facilitation, and negotiation techniques.Ensure the quality of both written and presented propositions at oral presentations.

Strategic Marketing Leadership: Formulate and implement comprehensive marketing strategies aimed at enhancing market share, elevating brand visibility, and driving customer acquisition. Team Development: Inspire, guide, and manage a dynamic marketing team while nurturing a stimulating environment that promotes creativity, collaboration, and outstanding performance. Financial Oversight: Design and oversee the annual marketing budget, ensuring optimal resource allocation across diverse campaigns and initiatives. Campaign Oversight: Direct the planning, execution, and evaluation of all marketing campaigns across multiple channels, including digital, print, social media, and traditional platforms. Brand Stewardship: Cultivate and sustain a robust and cohesive brand identity, ensuring adherence to brand standards across all marketing interactions. Market Insights: Execute comprehensive market research and competitive analysis to uncover trends, consumer behaviors, and opportunities for expansion. Collaborative Synergy: Partner closely with various departments, including sales, product development, and finance, to align marketing initiatives with overarching business objectives. Performance Metrics: Leverage data analytics to assess the success of marketing campaigns, generate detailed performance reports, and inform strategic improvements. Stakeholder Engagement: Foster and maintain strong relationships with internal and external stakeholders, including senior leadership, clients, and external agencies.

Job Overview:We are on the lookout for a talented and driven Data Integration Specialist to architect, develop, and maintain scalable ETL (Extract, Transform, Load) solutions across our enterprise data platforms. The ideal candidate will possess robust expertise in ETL tools, SQL, and shell scripting, alongside practical experience in integrating significant data volumes from various source systems into comprehensive enterprise data warehouses. Familiarity with Hadoop, Massively Parallel Processing (MPP) systems, and Unix/Linux environments will be considered a strong advantage.Key Responsibilities:Gather and analyze ETL requirements from both business and technical stakeholders, translating them into effective data integration solutions.Create, develop, and sustain ETL workflows and data pipelines for the seamless loading of data from various sources into Data Warehouses and Data Marts.Guarantee data quality, accuracy, and timeliness, while complying with predefined SLAs and performance standards.Enhance existing data integration processes for improved performance, scalability, and resource efficiency.Diagnose and resolve ETL and data loading challenges in collaboration with other data and infrastructure teams.Offer mentorship and support to junior developers, fostering knowledge sharing within the team.Develop and maintain thorough technical documentation for data integration processes, design choices, and operational practices.

Join our dynamic team at ssc-hr as an E-Commerce Product and Technical Manager, where you will play a pivotal role in enhancing our online platforms. This position involves overseeing all technical facets of our web and app interfaces, liaising with external technical vendors, implementing UX/UI improvements, and ensuring a seamless checkout experience. You will lead initiatives such as A/B testing, bug tracking, and the deployment of innovative features to optimize both the website and app. Key Responsibilities:Product Management:Act as the Product Owner for our eCommerce web and app platforms.Collaborate with commercial, marketing, and operations teams to gather requirements and develop comprehensive product briefs.Prioritize the product roadmap by assessing business impact and customer feedback.Validate and review new features and enhancements prior to development.Technical Oversight:Manage external relationships with our third-party technical/eCommerce development partners.Approve development sprints, release plans, and deployments.Monitor bug fixes, performance issues, and platform stability.Ensure timely release of updates on both web and app platforms.UX/UI & Journey Optimization:Analyze the complete user journey on the app and website to propose enhancements that minimize friction.Oversee the checkout process and payment experience to maximize conversion rates.Conduct UX research, usability testing, and competitive benchmarking.A/B Testing & Analytics:Lead A/B testing initiatives and utilize analytics to inform product decisions.

Corporate HSE AdministratorThe HSE Administrator will play a vital role in supporting our Health, Safety, and Environmental (HSE) initiatives at the corporate level. This position involves a variety of administrative tasks aimed at ensuring compliance with HSE regulations and maintaining efficient operations.

Join our team as a Senior IBM BPM Implementor, where you will spearhead the design, development, and execution of innovative business processes utilizing IBM Business Process Manager (BPM) solutions. In this pivotal role, you will engage closely with stakeholders to gather and comprehend business requirements, effectively model processes, and ensure the successful implementation of BPM projects.Your extensive expertise will be crucial in developing over 25 complete IBM BPM workflow cycles, necessitating hands-on experience in designing, modeling, and deploying comprehensive BPM solutions. You will also play a vital role in mentoring junior team members, championing best practices, and fostering a collaborative team environment.Key Responsibilities: Lead the end-to-end analysis, design, and implementation of business processes using IBM BPM. Work alongside business analysts and stakeholders to identify requirements and understand business objectives. Model business processes adhering to BPMN (Business Process Model and Notation) standards. Develop, test, and implement BPM applications and workflows. Configure, customize, and integrate systems effectively. Ensure adherence to organizational standards and best practices in BPM implementations. Conduct training sessions and offer support to end-users. Mentor junior team members, fostering knowledge sharing and best practice promotion. Stay informed about the latest trends and advancements in BPM technologies.

Join Our Team as a Key Account Manager!We are seeking an enthusiastic and results-driven Key Account Manager to join our sales team in Cairo. In this pivotal role, you will be responsible for developing strategic partnerships and driving sales growth by managing our key accounts effectively.Key Responsibilities:Strategy & Planning:Collaborate with Financial Installment Companies to secure optimal installment plans.Continuously update industry data related to installment costs and gather competitor proposals.Negotiation & Resource Management:Design and optimize installment plans while managing costs and resources.Oversee and enhance our sales technology stack, including Customer Relationship Management (CRM) systems.Data Analysis & Reporting:Establish and maintain key performance indicators (KPIs) and dashboards to monitor performance metrics for each account.Conduct thorough analyses of sales data to derive actionable insights and enhance performance.Prepare detailed reports for sales leadership on performance metrics and market trends.Sales Enablement & Support:Design effective marketing and branding proposals tailored to end-users.Provide ongoing operational support to the sales team, facilitating efficient workflows.

As a Senior Media Buyer, you will spearhead the development and execution of innovative media strategies that resonate with our clients' marketing objectives. This pivotal role demands a harmonious blend of analytical prowess, creative insight, and exemplary execution to drive impactful and cost-efficient campaigns across both traditional and digital platforms.In this role, your expertise will shape our clients' media strategies, optimize campaign performance, and yield measurable results. Your proficiency in audience research, budget management, and team collaboration will establish you as an invaluable asset, contributing significantly to client success and the growth of our agency.Key Responsibilities1. Media Strategy & PlanningCraft comprehensive media strategies tailored to meet specific client goals.Select the most effective media channels (TV, radio, print, OOH, digital, etc.) to engage target audiences.Conduct thorough market research and competitive analysis to enhance planning decisions.Develop detailed media plans that include timelines, budgets, and channel allocations.2. Campaign Execution & OptimizationOversee the implementation and launch of campaigns across chosen platforms.Collaborate with creative and account teams to ensure campaigns maintain consistency and align with brand messaging.Analyze campaign performance using data-driven insights, adjusting strategies to maximize ROI.Monitor audience trends and utilize behavioral insights to refine targeting.3. Financial Oversight & Vendor ManagementEfficiently allocate media budgets to achieve maximum impact.Track spending and provide clients with detailed financial performance reports.Negotiate rates and secure cost-effective placements with media vendors.Ensure fiscal responsibility in all aspects of campaign planning and execution.4. Collaboration & InnovationWork closely with clients, creative teams, and media suppliers to deliver innovative and results-oriented campaigns.Encourage cross-functional collaboration to ensure seamless campaign execution.Promote the use of emerging media tools, technologies, and platforms to keep strategies fresh and competitive.

| Job Purpose | The Sales Team Leader plays a pivotal role in strategizing, directing, and implementing sales initiatives for academic programs, professional certifications, and online learning solutions. This position is geared towards boosting student enrollment, enhancing revenue, and fostering strategic collaborations, while ensuring adherence to university policies, academic standards, and quality assurance protocols.| Key Duties and Responsibilities |1. Sales Strategy and PlanningFormulate and execute annual sales strategies that align with overarching business goals.Establish quantifiable sales objectives concerning enrollment targets, revenue growth, and market penetration.Conduct market analysis in the higher education and online learning sectors to pinpoint opportunities for expansion.2. Sales Operations ManagementManage the promotion and sales of academic courses, diplomas, professional certifications, and e-learning programs.Oversee the complete sales process from lead generation to student enrollment.Enhance direct and digital sales channels (B2C and B2B).3. Team Leadership and Performance ManagementGuide, mentor, and inspire the sales team to achieve and surpass sales targets.Define specific KPIs and consistently evaluate team performance.Provide continuous coaching, training, and professional development opportunities for sales personnel.4. Partnerships and Relationship ManagementDevelop and nurture strategic relationships with corporate partners, educational institutions, and training centers.Represent the university at educational fairs, exhibitions, and industry conferences.Ensure a superior experience for prospective students and institutional partners.5. Internal Coordination and ComplianceCollaborate closely with Admissions, Marketing, Academic Affairs, and Finance departments.Ensure accuracy and transparency of information provided to prospective students.Maintain compliance with applicable policies, procedures, and accreditation standards.6. Reporting and Continuous ImprovementCompile periodic reports on sales performance, including enrollment statistics and revenue analysis.Evaluate outcomes and recommend continuous improvement actions.Present findings to senior management in accordance with established reporting standards.

Join our dynamic team as a passionate and experienced SAP Portal Subject Matter Expert with proficiency in German! In this pivotal role, you will spearhead the design, implementation, and support of innovative digital workplace solutions leveraging SAP Portal technology. Collaborating with cross-functional teams, your mission will be to enhance user experiences, streamline business processes, and create a cohesive digital workspace integrating both SAP and non-SAP systems.

Job Purpose:The Scientific Journal Manager will play a pivotal role in overseeing and advancing the university’s scientific journals. This includes ensuring adherence to international academic publishing standards, improving journal rankings and indexing, and efficiently managing both editorial and administrative functions.Duties & Responsibilities:Formulate and execute a strategic plan aimed at enhancing the quality, visibility, and indexing of the university’s scientific journals.Supervise Editors-in-Chief and Editorial Board members to ensure compliance with academic policies and publishing ethics.Manage the manuscript submission, peer-review, and publication processes in accordance with recognized international standards.Ensure strict adherence to publishing and indexing requirements (e.g., Scopus, Web of Science, DOAJ, Crossref, COPE, etc., where applicable).Foster relationships with reviewers, researchers, and authors on both a local and international level.Prepare regular performance reports for university leadership, including publication metrics and acceptance rates.Oversee journal management systems (e.g., OJS) and ensure their technical and operational functionality.Develop and update editorial and peer-review policies to align with international best practices.Devise marketing and outreach strategies to elevate journal visibility and citation rates.Manage the budget allocated for journal operations and control related expenditures.

Job Purpose: The Senior Accountant plays a pivotal role in executing and orchestrating accounting functions for a specific group of companies within our finance division. This position is key to maintaining precise financial documentation, contributing to financial reporting, and ensuring adherence to established company accounting policies and procedures. The Senior Accountant will provide essential support to the Finance Manager and Controlling Supervisor to uphold rigorous financial oversight and accuracy across various business units.Key Accountability Activities:General Accounting:Oversee the maintenance and updating of accounting records, ledgers, and documentation for all designated companies.Prepare and post routine journal entries, including accruals, prepayments, and necessary adjustments.Conduct monthly reconciliations for accounts (bank, receivables, payables, and intercompany) and address any discrepancies.Ensure all financial transactions are accurately recorded and categorized in accordance with the company's chart of accounts.Assist in month-end and year-end closing processes to guarantee timely and precise submissions.Financial Reporting:Support the preparation of monthly and quarterly financial reports and analyses for assigned entities.Compile and structure financial data for management reviews and consolidation.Assist in the development of project cost summaries and initial variance analyses.Maintain documentation and schedules to substantiate reported figures.Payables, Receivables & Cash Transactions:Review and process supplier invoices, ensuring accuracy, approval, and timely posting.Prepare payment requests, monitor due dates, and assist with vendor reconciliations.Prepare and issue customer invoices and follow up on outstanding receivables as necessary.Support daily banking operations, including deposits, transfers, and reconciliations.Ensure proper filing of financial and payment documents to facilitate audit readiness.Compliance & Audit Support:Ensure compliance with internal accounting policies and procedures.Prepare essential documentation and assist during both internal and external audit evaluations.Support the implementation of the auditors' recommendations and management directives.Maintain confidentiality of sensitive financial information.