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Experience Level
Mid to Senior
About the job
Job Purpose
The Scrum Master acts as a pivotal servant leader within the team, dedicated to eliminating obstacles and ensuring the squad remains on track and successful in meeting deadlines.
Key Responsibilities & Accountabilities
Facilitate meetings focused on the 'How' aspect of team processes.
Communicate key business objectives and product strategies to the team effectively.
Monitor and track relevant team metrics continuously.
Guide the team in selecting user stories for each sprint based on their velocity, scope, and size.
Assist team members in choosing their tasks and responsibilities.
Oversee project progress by facilitating agile events and helping team members navigate challenges.
Raise squad impediments to the Agile Coach for further support when necessary.
Collaborate with solution owners and team members to adjust priorities and workloads within sprints.
Shield the team from external distractions and interruptions.
Manage burndown charts and other documentation to track sprint progress.
Align team tasks with the technology roadmap where applicable.
Coordinate sprint planning, daily stand-ups, and review/retrospective sessions with team members.
Provide clear visibility into team progress through burndown charts and velocity analysis.
Job PurposeThe Scrum Master acts as a pivotal servant leader within the team, dedicated to eliminating obstacles and ensuring the squad remains on track and successful in meeting deadlines.Key Responsibilities & AccountabilitiesFacilitate meetings focused on the 'How' aspect of team processes.Communicate key business objectives and product strategies to the …
Sarmad is seeking a seasoned Technical Delivery Manager to spearhead the planning, execution, and successful delivery of high-quality product features. The ideal candidate is a detail-oriented professional with a profound understanding of the software development lifecycle and hands-on experience with Jira and coordinating cross-functional teams.Key Responsibilities:Oversee the entire delivery process across various product teams.Guarantee that all deliverables adhere to quality standards and timelines.Collaborate effectively with developers, designers, business analysts, and QA to optimize resource allocation and enhance team performance.Establish, refine, and enforce delivery processes to achieve predictable and repeatable outcomes.Utilize Jira to maintain comprehensive control and visibility, leveraging its full capabilities for issue tracking, reporting, dashboards, workflows, and automation.Clearly communicate delivery plans and progress to internal stakeholders and clients.Identify potential delivery risks and proactively implement mitigation strategies.
talent3600 seeks an Operations Manager based in Cairo, Al Qāhirah, Egypt. This position plays a central role in overseeing agency operations and ensuring projects move smoothly from start to finish. Role overview The Operations Manager coordinates daily activities across departments, manages workflows, and keeps a close eye on project timelines. The focus is on improving efficiency, making the best use of resources, and supporting timely project delivery. Clear communication within the agency and with clients is a key part of the job. Main responsibilities Supervise daily operations across all agency departments Design, implement, and refine Standard Operating Procedures (SOPs), workflows, and processes Guide projects from initial brief through to final delivery Track project timelines, deadlines, and delivery quality Coordinate work between creative, accounts, media, and production teams Manage workload distribution and support resource planning Identify operational inefficiencies and implement solutions Maintain clear communication between internal teams and with clients Assist department heads with team performance and capacity management Monitor and evaluate productivity and operational KPIs Contribute to operational budgeting and oversee project expenses Optimize use of tools, systems, and internal resources Support forecasting for operational and resource needs Handle operational escalations and resolve workflow or delivery issues Facilitate coordination between management, teams, and stakeholders Prepare regular operational reports for management Analyze workflows and performance metrics to recommend improvements Encourage continuous improvement of agency operations and efficiency Requirements Bachelor’s degree in Business Administration, Marketing, or a related field 2–5 years of experience in operations or project management Background in marketing or advertising agencies Experience managing cross-functional teams and workflows Strong leadership, organizational, and problem-solving skills Proficiency with project management tools such as Asana, Monday, Trello, or similar Understanding of campaign lifecycles and agency operations Effective communication skills in both English and Arabic Comfortable working in a fast-paced setting Experience in digital marketing or media agencies is a plus Benefits Social and medical insurance Laptop allowance Working conditions Location: Maadi/Cairo Schedule: Sunday is a fixed work-from-home day. Monday to Thursday, 10:00 AM to 6:00 PM
Eram Talent is hiring a Planning & Control Manager to oversee project planning and control activities for projects based in Saudi Arabia. This position is located in Cairo, Egypt. Role overview The Planning & Control Manager will coordinate project planning efforts, monitor progress, and ensure that deliverables align with established timelines and budgets. The role involves working closely with project managers and stakeholders to support efficient project execution. Key responsibilities Supervise planning and control functions across multiple projects Track project schedules, budgets, and deliverables Collaborate with project managers and stakeholders to address project needs Support the achievement of project goals through effective planning and oversight Requirements Experience in project planning and control Strong organizational and communication skills Ability to work with cross-functional teams
deepsource is seeking a Senior Service Delivery Engineer with expertise in PMax, Isilon, and VxRail storage platforms. This position is located in Cairo, Egypt, and centers on supporting enterprise projects and clients in AlKhobar, KSA. What you will do Lead service delivery projects for enterprise clients, focusing on PMax, Isilon, and VxRail storage systems. Collaborate with cross-functional teams to design, deploy, and maintain scalable storage and virtualization infrastructures. Evaluate client requirements and existing environments to recommend appropriate storage and virtualization solutions. Set up, test, and validate migration and deployment processes to ensure smooth transitions and minimal downtime. Offer technical guidance and hands-on support throughout project lifecycles, including creating detailed documentation and sharing knowledge with colleagues. Monitor deployed systems for performance, troubleshoot issues, and implement enhancements as needed. Work with support teams to manage post-deployment activities and resolve complex technical challenges. Stay up to date with advancements and best practices related to PMax, Isilon, and VxRail technologies. Engage with clients and stakeholders in AlKhobar to ensure project delivery aligns with business objectives. Location details This role is based in Cairo, Egypt, with a primary focus on projects and clients located in AlKhobar, KSA.
Position Overview:We are on the lookout for a talented Full-Stack .NET 7 Engineer to join our dynamic team remotely from the vibrant city of Cairo. The ideal candidate will bring 3-5 years of robust experience in software development, with a strong grasp of modern .NET technologies, Clean Architecture principles, and Domain-Driven Design (DDD). Your expertise in building scalable and maintainable enterprise applications will be crucial in this role.Key Responsibilities:Design, develop, and maintain high-performance applications utilizing .NET 7 and newer versions.Apply Clean Architecture principles to ensure robust software design.Implement Domain-Driven Design (DDD) methodologies in system architecture.Create RESTful APIs and backend services to facilitate application functionality.Utilize CQRS pattern for building scalable and maintainable solutions.Leverage MediatR for decoupled communication within your applications.Employ FluentValidation for effective request and domain validation.Work proficiently with relational databases, including PostgreSQL (PSQL) and SQL Server.Develop frontend components using Angular for Qiyas projects and Next.js or React for Strategy projects.Write clean, testable, and well-documented code.Engage in code reviews and contribute to technical discussions.Collaborate with cross-functional teams within an agile environment.Requirements:Technical Requirements:Proven experience with .NET 7 and above.Strong understanding of Clean Architecture, Domain-Driven Design (DDD), CQRS, MediatR, and FluentValidation.Experience in developing scalable APIs and microservices architecture is advantageous.Database Skills:Proficiency in PostgreSQL (PSQL) and SQL Server.Strong knowledge of database design, optimization, and indexing.Frontend Skills:Solid experience with Angular (mandatory for Qiyas track).Proficiency in Next.js or React (mandatory for Strategy track).Qualifications:Bachelor’s degree in Computer Science, Engineering, or a related field (preferred).3-5 years of professional software development experience.Strong analytical and problem-solving abilities.Experience working remotely and independently managing deliverables.Excellent communication skills.Nice to Have:Experience with Docker and containerization.Familiarity with CI/CD pipelines.Experience in cloud platforms such as Azure or AWS.Knowledge of unit testing and integration testing practices.
About Octopus by RTGOctopus by RTG, a division of Robusta Technology Group, specializes in connecting top-tier tech talent with leading organizations across the MENA, GCC, Europe, the US, and Canada. Our mission is to empower growth, innovation, and excellence by establishing long-term partnerships between skilled professionals and innovative companies.Key ResponsibilitiesLead Comprehensive Testing: Design, plan, and execute thorough manual and automated testing strategies to ensure superior software quality throughout the development lifecycle, addressing both functional and non-functional requirements.Automation & Manual Testing: Create, maintain, and execute robust automated test scripts and frameworks, alongside meticulous manual testing to identify elusive bugs and edge cases.Bug Detection & Reporting: Exhibit exceptional attention to detail in identifying, documenting, and tracking defects, ensuring clear communication and efficient resolution of issues.Quality Leadership: Act as the senior point of contact for all quality-related initiatives, guiding a team of QA engineers and analysts in best practices for testing, defect prevention, and ongoing process enhancement.Client Engagement: Confidently lead discussions with clients regarding quality standards, test results, and defect management, translating technical findings into actionable business insights.Test Strategy Development: Architect and refine testing strategies, including risk-based testing approaches and regression testing plans, ensuring alignment with project goals and timelines.Collaboration & Mentorship: Collaborate closely with cross-functional teams to achieve quality objectives while mentoring junior QA staff and fostering a culture of quality across the organization.Continuous Improvement: Stay updated on emerging testing tools and methodologies, driving innovation in QA processes and advocating for the adoption of new technologies to enhance testing efficiency and effectiveness.
Turner & Townsend is excited to offer a remarkable opportunity for Egyptian Nationals in Cairo to join our distinguished Real Estate team. In this integral role, you will have the chance to contribute to a diverse array of impactful and innovative projects that shape the future of real estate.This is an exceptional time to be part of a flourishing business unit within Turner & Townsend, where you can elevate your career while working alongside a team of professionals who are ambitious and dedicated. With strong support and encouragement to showcase your initiative and expertise, you will thrive in a collaborative environment.Join us as we redefine the landscape of real estate and take the next significant step in your professional journey with Turner & Townsend.ROLE SCOPE:As a Cost Manager, you will assist our commission leads across various projects, whether in the pre-contract estimating phase or during post-contract on-site management. You will handle complex projects of considerable size and value.PRIMARY RESPONSIBILITIES: Support the Commission Manager by taking ownership of assigned tasks.Deliver exceptional service to clients, fostering trust and enhancing our reputation.Ensure client objectives are achieved by providing effective cost management services from pre-contract to construction completion.KEY EXPERIENCE REQUIREMENTS:Extensive knowledge and experience within the Real Estate/Property sector, particularly in a professional cost consultancy setting.Proven expertise in pre-contract services, from feasibility studies to tendering, measurement, and pricing of building and MEP works for estimating and preparing Bills of Quantities.Experience with post-contract services, including interim applications, change management, and variation valuation.Familiarity with standard form contracts, preferably FIDIC, along with a solid understanding of contract procedures.A professional demeanor and confidence in executing your role.Ability to collaborate effectively with contractors and stakeholders.Procurement experience is a plus, as is a background in client-facing roles.KEY ACCOUNTABILITIES:Exceptional measurement capabilities for building and/or MEP works; accuracy and efficiency are paramount.Knowledge of market pricing for building and/or MEP works.Preparation of comprehensive Bills of Quantities.Effectively manage post-contract cost variances, change control processes, and interim applications as needed.Personally ensure the accuracy of all produced work.Assist the commission lead in delivering precise and timely outputs.
Job Purpose:As an Account Manager specializing in the entertainment sector, you will take charge of nurturing client relationships, overseeing daily operations, and ensuring the seamless execution of campaigns. Your role as the primary liaison for clients requires a blend of strategic foresight and impeccable project management skills. You will also have the opportunity to mentor junior team members and collaborate with various internal departments to uphold high standards of quality, client satisfaction, and profitability.Key Responsibilities:Oversee daily operations while serving as the principal client contact for assigned accounts/projects.Lead the execution of projects and campaigns from initial briefing to final delivery.Develop comprehensive briefs, budgets, and timelines.Facilitate meetings with both internal teams and clients.Identify and pursue growth opportunities within existing accounts.Provide strategic insights during planning and creative development, ensuring alignment with client objectives and brand strategy.Manage financial reporting related to accounts according to agency protocols.Support negotiations and execution of supplier contracts, ensuring compliance and cost-efficiency.Ensure accurate and timely posting of social media content, adhering to approved content calendars and brand guidelines.Handle conflict resolution effectively to maintain smooth collaboration and client satisfaction.Work Collaborations:Internal: Collaboration with Account Management, Strategy, Creative, Studio, Media, and Finance Teams.External: Engagement with Clients, Production Houses, Suppliers, and External Partners.
Role OverviewThe Senior Manager of the Center of Excellence (CoE) plays a pivotal role in shaping, overseeing, and enhancing the organization’s delivery, product, and project management methodologies. This position is crucial in ensuring business continuity, operational excellence, and sustainable profitability.Acting as the foundational pillar for knowledge management, resource optimization, and consistent project delivery, the CoE enables a balance of workloads, standardization of practices, and enhanced transparency. This ensures robust margins, reliable outcomes, and scalable growth for all projects and products.Primary Responsibilities1. Delivery & Execution OversightManage comprehensive delivery processes across projects and products, aligning with business objectives and client commitments.Guarantee the uniform application of delivery methodologies (Agile, Hybrid, Waterfall) among teams.Serve as the primary contact for escalations related to delivery risks, delays, and resource limitations.2. Resource Management & OptimizationDistribute workloads efficiently across projects and products to optimize resource utilization and avoid burnout.Facilitate proactive resource forecasting in collaboration with Sales, Business Operations, Technology, and Managed Services teams.3. Financial Management & Margin SecurityOversee and manage all project and product budgets.Track delivery costs, effort variances, and margin performance.Implement corrective measures to safeguard and enhance gross margins across various engagements.4. Performance Monitoring & Continuous ImprovementIdentify, monitor, and enhance KPIs related to delivery performance, quality, productivity, and customer satisfaction.Pinpoint systemic bottlenecks and inefficiencies, leading initiatives for improvement.Develop best practices, templates, playbooks, and reusable assets.5. Knowledge Sharing & Business ContinuityPromote knowledge sharing practices across all projects, products, and teams.Ensure seamless transitions during staff changes, scalability adjustments, or project handovers.Enhance organizational resilience by minimizing reliance on specific individuals.6. CMMI & Process ExcellenceLead the integration of CMMI initiatives within company-wide projects and operational practices.Ensure adherence to defined processes while fostering agility and innovation.Prepare teams and leadership for CMMI audits and ongoing maturity advancement.7. Executive Reporting & TransparencyMaintain timely and accurate reporting on delivery status, performance metrics, and improvement initiatives.
Join us as a Product Owner where you'll spearhead the development and implementation of a cutting-edge digital waste management platform. This role merges your product management expertise with exceptional project management skills, ensuring seamless team coordination, timely delivery, and alignment with our sustainability initiatives.Key Responsibilities: Craft and maintain the product vision and roadmap aligned with our mission to innovate waste management digitally. Analyze market trends, user requirements, and industry regulations to guide product development effectively. Collaborate with waste pickers, collection centers, recyclers, and other stakeholders to gather and prioritize essential requirements. Serve as the liaison between technical teams and business stakeholders to facilitate clear communication and mutual understanding. Oversee the design and development of mobile applications, back-end systems, and user dashboards. Partner with UX/UI designers to create intuitive and user-friendly interfaces for various user groups. Plan, monitor, and manage the progression of product development initiatives. Coordinate with cross-functional teams to meet milestones and objectives promptly. Proactively identify and mitigate project risks while keeping stakeholders informed. Work closely with operations teams to comprehend waste management workflows and pinpoint automation opportunities. Lead the development of features that bolster waste traceability, reporting, and regulatory compliance. Establish key performance indicators (KPIs) to assess product and project success, focusing on operational efficiency and user satisfaction. Utilize user feedback and system data to drive continuous product enhancements. Ensure product adherence to industry standards and local waste management regulations. Create reporting tools that assist clients in meeting sustainability targets and legal compliance.
About Octopus by RTGOctopus by RTG serves as the technology hiring and outsourcing division of Robusta Technology Group. Our mission is to connect outstanding tech professionals with leading organizations throughout the MENA, GCC, Europe, the US, and Canada. We are committed to fostering long-term partnerships that drive growth, innovation, and excellence by aligning exceptional talent with premier opportunities.As a Senior QA Engineer, you will be responsible for crafting and executing comprehensive software testing strategies for various essential customer-facing and internal applications. The ideal candidate is self-motivated, innovative, and proactive, thriving in a dynamic, fast-paced environment that encompasses multiple platforms and a distributed architecture. You will collaborate closely with developers, project managers, DevOps engineers, and other stakeholders to ensure quality across the software development lifecycle.
As a Well Testing Supervisor (Drilling) for our project-based operations, you will play a critical role in ensuring the safety and efficiency of well testing activities. Your responsibilities will include:Implementing stringent safety measures before commencing any job.Conducting brief safety meetings or Tool Box talks with team members prior to operations, ensuring everyone understands the hazards and their specific responsibilities.Developing comprehensive Well Testing Procedures and Job Programs.Overseeing the accurate reporting of accidents, incidents, and near misses, and initiating investigations as necessary.Ensuring compliance with the Company’s HSEQ Policy by monitoring team performance.Verifying that all operational equipment is in good condition and fully functional; any damages must be documented.Ensuring all operations adhere to Standard Operating Procedures and company policies.
As a Bid Manager, you will spearhead and oversee the entire bidding process, including cost management, staffing, technical leadership, and project evaluation, ensuring that all proposals maintain high quality and consistency. Your role will involve identifying development opportunities and enhancing the Bid Management service offered to the Sales, Opportunity, and Account community. You will analyze bids and proposals at every stage to ensure that our solutions enhance clients' chances of success. Collaborating closely with the Sales Lead, you will establish the overarching strategy for the bid team, engage in pre-sales activities, and cooperate with cross-discipline and onshore colleagues during qualification meetings, presentations, and proposal submissions. You will be accountable for the overall quality of responses made to clients. Key Responsibilities:Direct and formalize the bid process, including budgeting, staffing, and administrative responsibilities.Identify value drivers aligned with client needs and develop strategic messaging and positioning that emphasizes joint value creation.Continuously monitor and assess risks, reporting bid status to management while ensuring the consistency of the bid strategy and recognizing critical success factors.Assemble the appropriate profiles for the bid team, such as Solution Architect, Risk Manager, Commercial Manager, Industry Specialist, and Sales Operations, while demonstrating strong leadership and mentoring capabilities.Address complex issues that involve interactions at both client executive and internal executive levels.Manage the escalation process for large bids, ensuring effective communication with the Sales Operations and Sales Management teams.Exhibit mastery in project management, meeting facilitation, and negotiation techniques.Ensure the quality of both written and presented propositions at oral presentations.
Key Responsibilities: Client Engagement• Develop and nurture robust relationships with clients, providing strategic advice on effective action plans, insights into critical client challenges, and identifying business development opportunities aligned with our Client First principles.• Manage the client relationship throughout all phases of research projects, ensuring the collection of pertinent information for successful project closure and maintaining high client satisfaction.• Assume accountability for the sales budget and performance metrics.Team Leadership• Actively engage in the management of team members, embodying leadership qualities, and collaborating with team leaders to share management responsibilities and adhere to HR protocols.• Work in close partnership with senior leadership to execute business strategies effectively.Research Oversight• Ensure the independent management and completion of research processes through vigilant supervision of project workflows and efficient organization of team activities.• Implement standardized as well as complex delivery processes and methodologies across diverse contexts.Financial Management• Actively contribute to budget planning and execution to ensure profitability.• Ensure adherence to internal financial processes and protocols.Effective Communication• Exhibit excellent communication skills, adapting style and tone to suit varied audiences and messages.• Participate actively in marketing and communication activities, serving as a brand ambassador.Required Skills and Qualifications:Profile• A minimum of 5 years of relevant experience, or an equivalent combination of experience and education, with a specialization in research.• Strong project management and strategic planning skills, alongside effective client management capabilities and commercial awareness.• Proficiency in mentoring and managing junior staff, with a focus on effective delegation.• Capability to thrive in an international work environment.• Fluency in English is required.Main Activities• Receive project briefings, analyze information...
As an Arabic (Levantine) Quality Control Specialist for Project Lyra, you will be responsible for ensuring the accuracy and quality of localized content. Your expertise in the Arabic language and familiarity with cultural nuances will be crucial in maintaining high standards. You will work closely with a dynamic team to review and improve translations, providing feedback and insights to enhance the overall quality of our projects.
Overview Are you enthusiastic about linguistics and committed to enhancing language quality? We invite you to be part of a groundbreaking language evaluation initiative as an Arabic (Gulf) Quality Control Specialist at Welo Global. In this vital role, you will meticulously review and refine AI-generated language outputs to ensure linguistic precision, grammatical integrity, and cultural relevance. Your specialized knowledge will be crucial in advancing conversational AI technologies.Key Responsibilities:Critically review AI-generated texts for linguistic accuracy, grammatical correctness, and cultural appropriateness.Identify language issues and create high-quality rewritten responses to enhance output quality.Craft natural prompts and responses in Arabic to enrich conversational datasets.Work collaboratively with international teams to elevate the quality and efficacy of AI language models.Project Overview:Start Date: ASAPDuration: 4 weeksCommitment: Approximately 20 hours per week with a flexible scheduleJob Type: Freelance contractPay Rate: $38 USD/hourLocation: Remote (Egypt, Saudi Arabia)Qualifications:Strong academic or professional qualifications in linguistics are essential.Native or professional fluency in Arabic (Gulf) with outstanding written communication skills.In-depth understanding of grammar, linguistic structures, and cultural nuances in the Arabic language.Previous experience in language review, evaluation, or similar roles is preferred.Ability to perform structured tasks such as preference ranking, prompt-response generation, grammatical checks, and text enhancement.Detail-oriented with a knack for providing clear and constructive feedback.Join us at Welo Global and leverage your linguistic expertise to contribute to innovative AI projects that will redefine communication!
OverviewAre you an enthusiast of linguistics and language evaluation? Join us in an exciting venture as we embark on a groundbreaking language evaluation project. We are seeking talented Arabic (Levantine)-speaking linguistics experts to take on the role of Quality Control Specialists. In this pivotal position, you will assess and enhance AI-generated language outputs with a focus on linguistic accuracy, grammatical integrity, and cultural relevance. Your insights will be instrumental in advancing conversational AI systems.Your Responsibilities:Critique and assess AI-generated texts for linguistic precision, grammatical accuracy, and cultural suitability.Identify shortcomings and provide high-quality revisions to elevate language outputs.Create natural prompts and responses in the target language to enrich conversational datasets.Collaborate with international teams to enhance the quality and efficacy of AI language models.Project Details:Start Date: ASAPDuration: 4 weeksCommitment: ~20 hours/week (flexible schedule)Job Type: Freelance contractPay Rate: $22 USD/hourLocation: Egypt, Saudi Arabia, Jordan (Remote)Requirements:Robust academic or professional background in linguistics (required).Native or professional proficiency in Arabic (Levantine) with exceptional written communication skills.Comprehensive understanding of grammar, linguistic frameworks, and cultural subtleties of the target language.Experience in language review, evaluation, or related roles.Aptitude for handling structured tasks such as preference ranking, prompt-response writing, grammaticality checks, and text refinement.Detail-oriented with a knack for delivering clear, constructive feedback.This is a unique opportunity to leverage your linguistics expertise in cutting-edge AI projects. Join our team and help shape the future of AI communication!
Our MissionWe are currently searching for an exceptional AI Product Delivery Manager to serve as the critical link between our partners in the Agriculture, Legal, and Pharmaceutical sectors, and our elite team of Data Scientists and Developers. In this strategic role, you will ensure that our high-potential talent produces commercial-grade solutions that effectively address real business challenges. You will be the architect of the 'Translation' layer within our ecosystem.Key Responsibilities:Client Management: Be the primary liaison with our partners, adeptly converting their ambiguous business challenges into clear technical backlogs and specifications.Squad Leadership: Oversee the daily operations of our technical squads, ensuring that the 'Engine'—comprising our data scientists and developers—delivers projects on time, meets specifications, and upholds our standards of 'Extreme Ownership.'Delivery Lifecycle: Manage the comprehensive lifecycle of new AI services, from initial scoping and data assessment through to final deployment, taking full responsibility for the 'Definition of Done.'Gap Detection: Recognize when the technical team is veering into theoretical realms and proactively guide them back to practical business realities. Your mentorship will be crucial.
Join Callnovo as a Bilingual Customer Service Representative specializing in English and French for our logistics project based in Cairo. This full-time position requires on-site presence and involves engaging with customers in a dynamic, process-oriented environment. Your primary responsibility will be to facilitate effective communication and coordinate services, ensuring a seamless customer experience. Candidates must possess exceptional verbal and written communication skills in both English and French, alongside a solid foundation in customer service practices.Key Responsibilities:- Address customer inquiries via voice and written communication in both English and French.- Assist in logistics-related service communications such as order tracking, issue resolution, and status updates.- Deliver professional, clear, and empathetic support while ensuring efficiency.- Maintain accurate records of customer interactions in the designated system.- Adhere to Standard Operating Procedures (SOPs), quality standards, escalation protocols, and turnaround expectations.- Collaborate with internal teams to resolve cross-functional issues.- Meet service quality, attendance, productivity, and compliance benchmarks.
Job PurposeThe Scrum Master acts as a pivotal servant leader within the team, dedicated to eliminating obstacles and ensuring the squad remains on track and successful in meeting deadlines.Key Responsibilities & AccountabilitiesFacilitate meetings focused on the 'How' aspect of team processes.Communicate key business objectives and product strategies to the …
Sarmad is seeking a seasoned Technical Delivery Manager to spearhead the planning, execution, and successful delivery of high-quality product features. The ideal candidate is a detail-oriented professional with a profound understanding of the software development lifecycle and hands-on experience with Jira and coordinating cross-functional teams.Key Responsibilities:Oversee the entire delivery process across various product teams.Guarantee that all deliverables adhere to quality standards and timelines.Collaborate effectively with developers, designers, business analysts, and QA to optimize resource allocation and enhance team performance.Establish, refine, and enforce delivery processes to achieve predictable and repeatable outcomes.Utilize Jira to maintain comprehensive control and visibility, leveraging its full capabilities for issue tracking, reporting, dashboards, workflows, and automation.Clearly communicate delivery plans and progress to internal stakeholders and clients.Identify potential delivery risks and proactively implement mitigation strategies.
talent3600 seeks an Operations Manager based in Cairo, Al Qāhirah, Egypt. This position plays a central role in overseeing agency operations and ensuring projects move smoothly from start to finish. Role overview The Operations Manager coordinates daily activities across departments, manages workflows, and keeps a close eye on project timelines. The focus is on improving efficiency, making the best use of resources, and supporting timely project delivery. Clear communication within the agency and with clients is a key part of the job. Main responsibilities Supervise daily operations across all agency departments Design, implement, and refine Standard Operating Procedures (SOPs), workflows, and processes Guide projects from initial brief through to final delivery Track project timelines, deadlines, and delivery quality Coordinate work between creative, accounts, media, and production teams Manage workload distribution and support resource planning Identify operational inefficiencies and implement solutions Maintain clear communication between internal teams and with clients Assist department heads with team performance and capacity management Monitor and evaluate productivity and operational KPIs Contribute to operational budgeting and oversee project expenses Optimize use of tools, systems, and internal resources Support forecasting for operational and resource needs Handle operational escalations and resolve workflow or delivery issues Facilitate coordination between management, teams, and stakeholders Prepare regular operational reports for management Analyze workflows and performance metrics to recommend improvements Encourage continuous improvement of agency operations and efficiency Requirements Bachelor’s degree in Business Administration, Marketing, or a related field 2–5 years of experience in operations or project management Background in marketing or advertising agencies Experience managing cross-functional teams and workflows Strong leadership, organizational, and problem-solving skills Proficiency with project management tools such as Asana, Monday, Trello, or similar Understanding of campaign lifecycles and agency operations Effective communication skills in both English and Arabic Comfortable working in a fast-paced setting Experience in digital marketing or media agencies is a plus Benefits Social and medical insurance Laptop allowance Working conditions Location: Maadi/Cairo Schedule: Sunday is a fixed work-from-home day. Monday to Thursday, 10:00 AM to 6:00 PM
Eram Talent is hiring a Planning & Control Manager to oversee project planning and control activities for projects based in Saudi Arabia. This position is located in Cairo, Egypt. Role overview The Planning & Control Manager will coordinate project planning efforts, monitor progress, and ensure that deliverables align with established timelines and budgets. The role involves working closely with project managers and stakeholders to support efficient project execution. Key responsibilities Supervise planning and control functions across multiple projects Track project schedules, budgets, and deliverables Collaborate with project managers and stakeholders to address project needs Support the achievement of project goals through effective planning and oversight Requirements Experience in project planning and control Strong organizational and communication skills Ability to work with cross-functional teams
deepsource is seeking a Senior Service Delivery Engineer with expertise in PMax, Isilon, and VxRail storage platforms. This position is located in Cairo, Egypt, and centers on supporting enterprise projects and clients in AlKhobar, KSA. What you will do Lead service delivery projects for enterprise clients, focusing on PMax, Isilon, and VxRail storage systems. Collaborate with cross-functional teams to design, deploy, and maintain scalable storage and virtualization infrastructures. Evaluate client requirements and existing environments to recommend appropriate storage and virtualization solutions. Set up, test, and validate migration and deployment processes to ensure smooth transitions and minimal downtime. Offer technical guidance and hands-on support throughout project lifecycles, including creating detailed documentation and sharing knowledge with colleagues. Monitor deployed systems for performance, troubleshoot issues, and implement enhancements as needed. Work with support teams to manage post-deployment activities and resolve complex technical challenges. Stay up to date with advancements and best practices related to PMax, Isilon, and VxRail technologies. Engage with clients and stakeholders in AlKhobar to ensure project delivery aligns with business objectives. Location details This role is based in Cairo, Egypt, with a primary focus on projects and clients located in AlKhobar, KSA.
Position Overview:We are on the lookout for a talented Full-Stack .NET 7 Engineer to join our dynamic team remotely from the vibrant city of Cairo. The ideal candidate will bring 3-5 years of robust experience in software development, with a strong grasp of modern .NET technologies, Clean Architecture principles, and Domain-Driven Design (DDD). Your expertise in building scalable and maintainable enterprise applications will be crucial in this role.Key Responsibilities:Design, develop, and maintain high-performance applications utilizing .NET 7 and newer versions.Apply Clean Architecture principles to ensure robust software design.Implement Domain-Driven Design (DDD) methodologies in system architecture.Create RESTful APIs and backend services to facilitate application functionality.Utilize CQRS pattern for building scalable and maintainable solutions.Leverage MediatR for decoupled communication within your applications.Employ FluentValidation for effective request and domain validation.Work proficiently with relational databases, including PostgreSQL (PSQL) and SQL Server.Develop frontend components using Angular for Qiyas projects and Next.js or React for Strategy projects.Write clean, testable, and well-documented code.Engage in code reviews and contribute to technical discussions.Collaborate with cross-functional teams within an agile environment.Requirements:Technical Requirements:Proven experience with .NET 7 and above.Strong understanding of Clean Architecture, Domain-Driven Design (DDD), CQRS, MediatR, and FluentValidation.Experience in developing scalable APIs and microservices architecture is advantageous.Database Skills:Proficiency in PostgreSQL (PSQL) and SQL Server.Strong knowledge of database design, optimization, and indexing.Frontend Skills:Solid experience with Angular (mandatory for Qiyas track).Proficiency in Next.js or React (mandatory for Strategy track).Qualifications:Bachelor’s degree in Computer Science, Engineering, or a related field (preferred).3-5 years of professional software development experience.Strong analytical and problem-solving abilities.Experience working remotely and independently managing deliverables.Excellent communication skills.Nice to Have:Experience with Docker and containerization.Familiarity with CI/CD pipelines.Experience in cloud platforms such as Azure or AWS.Knowledge of unit testing and integration testing practices.
About Octopus by RTGOctopus by RTG, a division of Robusta Technology Group, specializes in connecting top-tier tech talent with leading organizations across the MENA, GCC, Europe, the US, and Canada. Our mission is to empower growth, innovation, and excellence by establishing long-term partnerships between skilled professionals and innovative companies.Key ResponsibilitiesLead Comprehensive Testing: Design, plan, and execute thorough manual and automated testing strategies to ensure superior software quality throughout the development lifecycle, addressing both functional and non-functional requirements.Automation & Manual Testing: Create, maintain, and execute robust automated test scripts and frameworks, alongside meticulous manual testing to identify elusive bugs and edge cases.Bug Detection & Reporting: Exhibit exceptional attention to detail in identifying, documenting, and tracking defects, ensuring clear communication and efficient resolution of issues.Quality Leadership: Act as the senior point of contact for all quality-related initiatives, guiding a team of QA engineers and analysts in best practices for testing, defect prevention, and ongoing process enhancement.Client Engagement: Confidently lead discussions with clients regarding quality standards, test results, and defect management, translating technical findings into actionable business insights.Test Strategy Development: Architect and refine testing strategies, including risk-based testing approaches and regression testing plans, ensuring alignment with project goals and timelines.Collaboration & Mentorship: Collaborate closely with cross-functional teams to achieve quality objectives while mentoring junior QA staff and fostering a culture of quality across the organization.Continuous Improvement: Stay updated on emerging testing tools and methodologies, driving innovation in QA processes and advocating for the adoption of new technologies to enhance testing efficiency and effectiveness.
Turner & Townsend is excited to offer a remarkable opportunity for Egyptian Nationals in Cairo to join our distinguished Real Estate team. In this integral role, you will have the chance to contribute to a diverse array of impactful and innovative projects that shape the future of real estate.This is an exceptional time to be part of a flourishing business unit within Turner & Townsend, where you can elevate your career while working alongside a team of professionals who are ambitious and dedicated. With strong support and encouragement to showcase your initiative and expertise, you will thrive in a collaborative environment.Join us as we redefine the landscape of real estate and take the next significant step in your professional journey with Turner & Townsend.ROLE SCOPE:As a Cost Manager, you will assist our commission leads across various projects, whether in the pre-contract estimating phase or during post-contract on-site management. You will handle complex projects of considerable size and value.PRIMARY RESPONSIBILITIES: Support the Commission Manager by taking ownership of assigned tasks.Deliver exceptional service to clients, fostering trust and enhancing our reputation.Ensure client objectives are achieved by providing effective cost management services from pre-contract to construction completion.KEY EXPERIENCE REQUIREMENTS:Extensive knowledge and experience within the Real Estate/Property sector, particularly in a professional cost consultancy setting.Proven expertise in pre-contract services, from feasibility studies to tendering, measurement, and pricing of building and MEP works for estimating and preparing Bills of Quantities.Experience with post-contract services, including interim applications, change management, and variation valuation.Familiarity with standard form contracts, preferably FIDIC, along with a solid understanding of contract procedures.A professional demeanor and confidence in executing your role.Ability to collaborate effectively with contractors and stakeholders.Procurement experience is a plus, as is a background in client-facing roles.KEY ACCOUNTABILITIES:Exceptional measurement capabilities for building and/or MEP works; accuracy and efficiency are paramount.Knowledge of market pricing for building and/or MEP works.Preparation of comprehensive Bills of Quantities.Effectively manage post-contract cost variances, change control processes, and interim applications as needed.Personally ensure the accuracy of all produced work.Assist the commission lead in delivering precise and timely outputs.
Job Purpose:As an Account Manager specializing in the entertainment sector, you will take charge of nurturing client relationships, overseeing daily operations, and ensuring the seamless execution of campaigns. Your role as the primary liaison for clients requires a blend of strategic foresight and impeccable project management skills. You will also have the opportunity to mentor junior team members and collaborate with various internal departments to uphold high standards of quality, client satisfaction, and profitability.Key Responsibilities:Oversee daily operations while serving as the principal client contact for assigned accounts/projects.Lead the execution of projects and campaigns from initial briefing to final delivery.Develop comprehensive briefs, budgets, and timelines.Facilitate meetings with both internal teams and clients.Identify and pursue growth opportunities within existing accounts.Provide strategic insights during planning and creative development, ensuring alignment with client objectives and brand strategy.Manage financial reporting related to accounts according to agency protocols.Support negotiations and execution of supplier contracts, ensuring compliance and cost-efficiency.Ensure accurate and timely posting of social media content, adhering to approved content calendars and brand guidelines.Handle conflict resolution effectively to maintain smooth collaboration and client satisfaction.Work Collaborations:Internal: Collaboration with Account Management, Strategy, Creative, Studio, Media, and Finance Teams.External: Engagement with Clients, Production Houses, Suppliers, and External Partners.
Role OverviewThe Senior Manager of the Center of Excellence (CoE) plays a pivotal role in shaping, overseeing, and enhancing the organization’s delivery, product, and project management methodologies. This position is crucial in ensuring business continuity, operational excellence, and sustainable profitability.Acting as the foundational pillar for knowledge management, resource optimization, and consistent project delivery, the CoE enables a balance of workloads, standardization of practices, and enhanced transparency. This ensures robust margins, reliable outcomes, and scalable growth for all projects and products.Primary Responsibilities1. Delivery & Execution OversightManage comprehensive delivery processes across projects and products, aligning with business objectives and client commitments.Guarantee the uniform application of delivery methodologies (Agile, Hybrid, Waterfall) among teams.Serve as the primary contact for escalations related to delivery risks, delays, and resource limitations.2. Resource Management & OptimizationDistribute workloads efficiently across projects and products to optimize resource utilization and avoid burnout.Facilitate proactive resource forecasting in collaboration with Sales, Business Operations, Technology, and Managed Services teams.3. Financial Management & Margin SecurityOversee and manage all project and product budgets.Track delivery costs, effort variances, and margin performance.Implement corrective measures to safeguard and enhance gross margins across various engagements.4. Performance Monitoring & Continuous ImprovementIdentify, monitor, and enhance KPIs related to delivery performance, quality, productivity, and customer satisfaction.Pinpoint systemic bottlenecks and inefficiencies, leading initiatives for improvement.Develop best practices, templates, playbooks, and reusable assets.5. Knowledge Sharing & Business ContinuityPromote knowledge sharing practices across all projects, products, and teams.Ensure seamless transitions during staff changes, scalability adjustments, or project handovers.Enhance organizational resilience by minimizing reliance on specific individuals.6. CMMI & Process ExcellenceLead the integration of CMMI initiatives within company-wide projects and operational practices.Ensure adherence to defined processes while fostering agility and innovation.Prepare teams and leadership for CMMI audits and ongoing maturity advancement.7. Executive Reporting & TransparencyMaintain timely and accurate reporting on delivery status, performance metrics, and improvement initiatives.
Join us as a Product Owner where you'll spearhead the development and implementation of a cutting-edge digital waste management platform. This role merges your product management expertise with exceptional project management skills, ensuring seamless team coordination, timely delivery, and alignment with our sustainability initiatives.Key Responsibilities: Craft and maintain the product vision and roadmap aligned with our mission to innovate waste management digitally. Analyze market trends, user requirements, and industry regulations to guide product development effectively. Collaborate with waste pickers, collection centers, recyclers, and other stakeholders to gather and prioritize essential requirements. Serve as the liaison between technical teams and business stakeholders to facilitate clear communication and mutual understanding. Oversee the design and development of mobile applications, back-end systems, and user dashboards. Partner with UX/UI designers to create intuitive and user-friendly interfaces for various user groups. Plan, monitor, and manage the progression of product development initiatives. Coordinate with cross-functional teams to meet milestones and objectives promptly. Proactively identify and mitigate project risks while keeping stakeholders informed. Work closely with operations teams to comprehend waste management workflows and pinpoint automation opportunities. Lead the development of features that bolster waste traceability, reporting, and regulatory compliance. Establish key performance indicators (KPIs) to assess product and project success, focusing on operational efficiency and user satisfaction. Utilize user feedback and system data to drive continuous product enhancements. Ensure product adherence to industry standards and local waste management regulations. Create reporting tools that assist clients in meeting sustainability targets and legal compliance.
About Octopus by RTGOctopus by RTG serves as the technology hiring and outsourcing division of Robusta Technology Group. Our mission is to connect outstanding tech professionals with leading organizations throughout the MENA, GCC, Europe, the US, and Canada. We are committed to fostering long-term partnerships that drive growth, innovation, and excellence by aligning exceptional talent with premier opportunities.As a Senior QA Engineer, you will be responsible for crafting and executing comprehensive software testing strategies for various essential customer-facing and internal applications. The ideal candidate is self-motivated, innovative, and proactive, thriving in a dynamic, fast-paced environment that encompasses multiple platforms and a distributed architecture. You will collaborate closely with developers, project managers, DevOps engineers, and other stakeholders to ensure quality across the software development lifecycle.
As a Well Testing Supervisor (Drilling) for our project-based operations, you will play a critical role in ensuring the safety and efficiency of well testing activities. Your responsibilities will include:Implementing stringent safety measures before commencing any job.Conducting brief safety meetings or Tool Box talks with team members prior to operations, ensuring everyone understands the hazards and their specific responsibilities.Developing comprehensive Well Testing Procedures and Job Programs.Overseeing the accurate reporting of accidents, incidents, and near misses, and initiating investigations as necessary.Ensuring compliance with the Company’s HSEQ Policy by monitoring team performance.Verifying that all operational equipment is in good condition and fully functional; any damages must be documented.Ensuring all operations adhere to Standard Operating Procedures and company policies.
As a Bid Manager, you will spearhead and oversee the entire bidding process, including cost management, staffing, technical leadership, and project evaluation, ensuring that all proposals maintain high quality and consistency. Your role will involve identifying development opportunities and enhancing the Bid Management service offered to the Sales, Opportunity, and Account community. You will analyze bids and proposals at every stage to ensure that our solutions enhance clients' chances of success. Collaborating closely with the Sales Lead, you will establish the overarching strategy for the bid team, engage in pre-sales activities, and cooperate with cross-discipline and onshore colleagues during qualification meetings, presentations, and proposal submissions. You will be accountable for the overall quality of responses made to clients. Key Responsibilities:Direct and formalize the bid process, including budgeting, staffing, and administrative responsibilities.Identify value drivers aligned with client needs and develop strategic messaging and positioning that emphasizes joint value creation.Continuously monitor and assess risks, reporting bid status to management while ensuring the consistency of the bid strategy and recognizing critical success factors.Assemble the appropriate profiles for the bid team, such as Solution Architect, Risk Manager, Commercial Manager, Industry Specialist, and Sales Operations, while demonstrating strong leadership and mentoring capabilities.Address complex issues that involve interactions at both client executive and internal executive levels.Manage the escalation process for large bids, ensuring effective communication with the Sales Operations and Sales Management teams.Exhibit mastery in project management, meeting facilitation, and negotiation techniques.Ensure the quality of both written and presented propositions at oral presentations.
Key Responsibilities: Client Engagement• Develop and nurture robust relationships with clients, providing strategic advice on effective action plans, insights into critical client challenges, and identifying business development opportunities aligned with our Client First principles.• Manage the client relationship throughout all phases of research projects, ensuring the collection of pertinent information for successful project closure and maintaining high client satisfaction.• Assume accountability for the sales budget and performance metrics.Team Leadership• Actively engage in the management of team members, embodying leadership qualities, and collaborating with team leaders to share management responsibilities and adhere to HR protocols.• Work in close partnership with senior leadership to execute business strategies effectively.Research Oversight• Ensure the independent management and completion of research processes through vigilant supervision of project workflows and efficient organization of team activities.• Implement standardized as well as complex delivery processes and methodologies across diverse contexts.Financial Management• Actively contribute to budget planning and execution to ensure profitability.• Ensure adherence to internal financial processes and protocols.Effective Communication• Exhibit excellent communication skills, adapting style and tone to suit varied audiences and messages.• Participate actively in marketing and communication activities, serving as a brand ambassador.Required Skills and Qualifications:Profile• A minimum of 5 years of relevant experience, or an equivalent combination of experience and education, with a specialization in research.• Strong project management and strategic planning skills, alongside effective client management capabilities and commercial awareness.• Proficiency in mentoring and managing junior staff, with a focus on effective delegation.• Capability to thrive in an international work environment.• Fluency in English is required.Main Activities• Receive project briefings, analyze information...
As an Arabic (Levantine) Quality Control Specialist for Project Lyra, you will be responsible for ensuring the accuracy and quality of localized content. Your expertise in the Arabic language and familiarity with cultural nuances will be crucial in maintaining high standards. You will work closely with a dynamic team to review and improve translations, providing feedback and insights to enhance the overall quality of our projects.
Overview Are you enthusiastic about linguistics and committed to enhancing language quality? We invite you to be part of a groundbreaking language evaluation initiative as an Arabic (Gulf) Quality Control Specialist at Welo Global. In this vital role, you will meticulously review and refine AI-generated language outputs to ensure linguistic precision, grammatical integrity, and cultural relevance. Your specialized knowledge will be crucial in advancing conversational AI technologies.Key Responsibilities:Critically review AI-generated texts for linguistic accuracy, grammatical correctness, and cultural appropriateness.Identify language issues and create high-quality rewritten responses to enhance output quality.Craft natural prompts and responses in Arabic to enrich conversational datasets.Work collaboratively with international teams to elevate the quality and efficacy of AI language models.Project Overview:Start Date: ASAPDuration: 4 weeksCommitment: Approximately 20 hours per week with a flexible scheduleJob Type: Freelance contractPay Rate: $38 USD/hourLocation: Remote (Egypt, Saudi Arabia)Qualifications:Strong academic or professional qualifications in linguistics are essential.Native or professional fluency in Arabic (Gulf) with outstanding written communication skills.In-depth understanding of grammar, linguistic structures, and cultural nuances in the Arabic language.Previous experience in language review, evaluation, or similar roles is preferred.Ability to perform structured tasks such as preference ranking, prompt-response generation, grammatical checks, and text enhancement.Detail-oriented with a knack for providing clear and constructive feedback.Join us at Welo Global and leverage your linguistic expertise to contribute to innovative AI projects that will redefine communication!
OverviewAre you an enthusiast of linguistics and language evaluation? Join us in an exciting venture as we embark on a groundbreaking language evaluation project. We are seeking talented Arabic (Levantine)-speaking linguistics experts to take on the role of Quality Control Specialists. In this pivotal position, you will assess and enhance AI-generated language outputs with a focus on linguistic accuracy, grammatical integrity, and cultural relevance. Your insights will be instrumental in advancing conversational AI systems.Your Responsibilities:Critique and assess AI-generated texts for linguistic precision, grammatical accuracy, and cultural suitability.Identify shortcomings and provide high-quality revisions to elevate language outputs.Create natural prompts and responses in the target language to enrich conversational datasets.Collaborate with international teams to enhance the quality and efficacy of AI language models.Project Details:Start Date: ASAPDuration: 4 weeksCommitment: ~20 hours/week (flexible schedule)Job Type: Freelance contractPay Rate: $22 USD/hourLocation: Egypt, Saudi Arabia, Jordan (Remote)Requirements:Robust academic or professional background in linguistics (required).Native or professional proficiency in Arabic (Levantine) with exceptional written communication skills.Comprehensive understanding of grammar, linguistic frameworks, and cultural subtleties of the target language.Experience in language review, evaluation, or related roles.Aptitude for handling structured tasks such as preference ranking, prompt-response writing, grammaticality checks, and text refinement.Detail-oriented with a knack for delivering clear, constructive feedback.This is a unique opportunity to leverage your linguistics expertise in cutting-edge AI projects. Join our team and help shape the future of AI communication!
Our MissionWe are currently searching for an exceptional AI Product Delivery Manager to serve as the critical link between our partners in the Agriculture, Legal, and Pharmaceutical sectors, and our elite team of Data Scientists and Developers. In this strategic role, you will ensure that our high-potential talent produces commercial-grade solutions that effectively address real business challenges. You will be the architect of the 'Translation' layer within our ecosystem.Key Responsibilities:Client Management: Be the primary liaison with our partners, adeptly converting their ambiguous business challenges into clear technical backlogs and specifications.Squad Leadership: Oversee the daily operations of our technical squads, ensuring that the 'Engine'—comprising our data scientists and developers—delivers projects on time, meets specifications, and upholds our standards of 'Extreme Ownership.'Delivery Lifecycle: Manage the comprehensive lifecycle of new AI services, from initial scoping and data assessment through to final deployment, taking full responsibility for the 'Definition of Done.'Gap Detection: Recognize when the technical team is veering into theoretical realms and proactively guide them back to practical business realities. Your mentorship will be crucial.
Join Callnovo as a Bilingual Customer Service Representative specializing in English and French for our logistics project based in Cairo. This full-time position requires on-site presence and involves engaging with customers in a dynamic, process-oriented environment. Your primary responsibility will be to facilitate effective communication and coordinate services, ensuring a seamless customer experience. Candidates must possess exceptional verbal and written communication skills in both English and French, alongside a solid foundation in customer service practices.Key Responsibilities:- Address customer inquiries via voice and written communication in both English and French.- Assist in logistics-related service communications such as order tracking, issue resolution, and status updates.- Deliver professional, clear, and empathetic support while ensuring efficiency.- Maintain accurate records of customer interactions in the designated system.- Adhere to Standard Operating Procedures (SOPs), quality standards, escalation protocols, and turnaround expectations.- Collaborate with internal teams to resolve cross-functional issues.- Meet service quality, attendance, productivity, and compliance benchmarks.
