HR Rewards Specialist

Key ResponsibilitiesAs an HR Rewards Specialist, your primary role involves conducting in-depth analyses of compensation data and assessing job positions to establish appropriate classifications and salary structures. You will also manage employee benefits such as insurance, pension, and savings plans, collaborating with Pay and Tax Consultants to ensure com…

Join Our TeamMoniepoint is a trailblazing financial services platform dedicated to empowering emerging markets and proudly recognized as the second-fastest growing company in Africa. Since our inception in 2019, we have provided cutting-edge technology that has enriched the lives of over 3 million individuals by offering comprehensive personal and business banking solutions, payment processing, credit facilities, and business management tools designed to elevate their success.Curious about our dynamic work culture? Explore our blog to discover how we foster innovation, teamwork, and personal growth.About the Role:We are looking for a Senior UX/UI Designer to craft exceptional designs for our financial products, ensuring they are user-friendly, accessible, and impactful. In this role, you will collaborate with diverse teams, mentor junior designers, and advocate for user-centric design practices across the organization. This position demands a strategic outlook, extensive UX/UI knowledge, and the capability to simplify intricate financial concepts into intuitive user experiences.Your Responsibilities:Develop and implement design strategies that align with business goals and user expectations.Oversee the complete design lifecycle, including research, wireframing, prototyping, and final visual execution.Conduct thorough user research, usability tests, and A/B testing to validate and enhance design solutions.Work closely with product managers and engineers to guarantee flawless design execution.Create scalable UI components and contribute to the growth of our design system.Promote accessibility (A11y) and inclusive design principles, ensuring our products cater to a diverse audience.Design micro-interactions and motion elements to boost user engagement and overall usability.Leverage data-driven insights to continually refine the user experience and achieve business objectives.Mentor junior designers and cultivate a culture of excellence and creativity.Stay informed about fintech trends and best practices to inspire product innovation.Qualifications:Minimum of 3 years in a senior product design role with a strong emphasis on UX and a proven track record of leading impactful projects.Proficiency in visual design, typography, grids, layout, and color theory.Expertise in interaction design, information architecture, and user flows.Thorough understanding of mobile and web platform design, ensuring responsiveness and adaptability.

As the Assistant Store Manager, you will play a pivotal role in driving sales and ensuring exceptional customer service within our luxury retail outlet. Your primary focus will be on the shop floor, where you will lead the store staff in meeting sales targets and delivering top-tier customer interactions.Reporting directly to the Store Manager, you will collaborate closely to maintain the store's operational standards and aesthetic appeal. Your key responsibilities include:Ensuring all customers receive outstanding service and are greeted promptly by staff.Setting an example in customer service and sales for the team.Monitoring daily store operations and maintaining adherence to routines.Supervising effective stock replenishment and inventory management.Conducting motivational meetings with staff to foster a positive work environment.Tracking daily sales figures and individual staff targets.Overseeing the end-of-day operations to ensure accuracy and efficiency.Upholding the store's cleanliness and maintenance standards as per company guidelines.Participating in training sessions and staff meetings organized by management to ensure continuous improvement.Working alongside the Store Manager to enhance the store's visual appeal and customer experience.Delegating tasks effectively to ensure all responsibilities are fulfilled.

The Assistant Store Manager plays a vital role in boosting sales and ensuring exceptional customer experiences in our luxury retail outlet in Lagos. This position entails actively engaging with customers and the store team, embodying the company's standards of service excellence.Reporting directly to the Store Manager, who in turn reports to the Retail Manager and Country Manager, the Assistant Store Manager is tasked with a variety of essential responsibilities:Ensure that every customer receives top-tier service and is greeted promptly upon entering the store.Act as a role model for customer service and sales performance.Oversee daily store operations and routines, maintaining a smooth workflow.Manage efficient store replenishment and inventory processes.Conduct motivational meetings with staff to drive performance and morale.Monitor daily sales figures and individual staff targets to ensure goals are met.Execute the “end of day” routines meticulously.Maintain store standards and ensure staff adherence to these standards.Participate in training sessions for sales, customer service, and visual merchandising, ensuring all staff are regularly updated.Collaborate with the Store Manager to uphold the overall aesthetic and atmosphere of the store.Help manage the maintenance of store fixtures and product displays.Delegate tasks effectively to ensure all responsibilities are fulfilled efficiently.

We are seeking a skilled Credit and Risk Manager to lead our microfinance initiatives at Lextorah Holdings. In this role, you will be responsible for assessing credit risk, developing risk management strategies, and ensuring the financial health of our microfinance operations. If you have a passion for empowering communities through financial solutions and possess strong analytical skills, we want to hear from you!

Join our dynamic team at Lextorah L.H.D.S. as a Call Center Agent! In this role, you will be the first point of contact for our customers, providing exceptional service and support. You will handle inquiries, resolve issues, and ensure a positive customer experience. If you have a passion for helping others and are looking for a rewarding career in customer service, we want to hear from you!

Join Lextorah Holdings as an Assistant Branch Manager, where you will play a pivotal role in supporting the branch operations and ensuring exceptional customer service. This position involves assisting the Branch Manager in overseeing daily functions, leading the team, and implementing strategies to achieve branch targets.

We are seeking a dynamic and experienced Brokers Relationship Manager to join our team at Lextorah Holdings in Lagos. In this pivotal role, you will be responsible for managing and nurturing relationships with our brokers, providing exceptional support, and driving business growth. You will play a crucial part in our strategy to enhance our market presence and improve broker engagement.Your ability to communicate effectively, demonstrate product knowledge, and build strong relationships will be essential to your success in this role.

Join our dynamic team at Lextorahlds as a Customer Care Manager. In this pivotal role, you will oversee the customer service department, ensuring exceptional service delivery and customer satisfaction. You will lead a team of customer service representatives, develop and implement strategies to enhance the customer experience, and act as a key point of contact for customer inquiries and issues.Your leadership will be essential in driving service excellence and fostering a customer-centric culture within the organization. If you are passionate about customer care and possess strong managerial skills, we invite you to apply.

As a Support Officer at Lextorah Holdings, you will play a crucial role in ensuring the satisfaction and support of our clients. Your primary responsibilities will include addressing customer inquiries, resolving issues, and providing timely assistance to enhance the overall customer experience. This position requires excellent communication skills, a strong problem-solving aptitude, and the ability to work collaboratively in a dynamic environment.

Join our dynamic team at Lextorahlds as a Finance Assistant. In this role, you will support our financial operations by managing accounts, processing invoices, and assisting with budgeting and forecasting. Your attention to detail and organizational skills will be crucial in maintaining accurate financial records.

We are seeking a dedicated and knowledgeable Legal Counsel to join our dynamic team at Lextorahlds. As a Legal Counsel, you will play a pivotal role in providing legal guidance and support across various aspects of our operations. Your insights will be crucial in mitigating risks and ensuring compliance with local laws and regulations. You will be responsible for drafting, reviewing, and negotiating contracts, as well as advising on legal rights and obligations. The ideal candidate will have a strong understanding of corporate law, excellent analytical skills, and the ability to communicate complex legal concepts effectively.

Join our dynamic team at Lextorah Holdings as an Account and Administration Officer. In this role, you will be responsible for managing financial records, maintaining office operations, and supporting administrative tasks that ensure the smooth functioning of our organization. You will play a vital role in ensuring financial accuracy and operational efficiency.

About the CompanyFairMoney is a trailblazing mobile banking entity focused on providing accessible credit options to emerging markets. Founded in 2017, the company operates primarily in Nigeria and has successfully raised nearly €50 million from prestigious global investors, including Tiger Global, DST, and Flourish Ventures.In line with its vision, FairMoney is dedicated to building the leading mobile banking platform and point-of-sale (POS) solution designed specifically for emerging markets. The journey began with the launch of a digital microcredit application available exclusively on Android and iOS devices. Today, FairMoney has significantly broadened its service offerings, which now include a wide array of financial products such as current accounts, savings accounts, debit cards, and innovative POS solutions tailored to the needs of merchants and agents.To learn more about FairMoney’s significant role in transforming Africa’s financial landscape, we encourage you to watch this informative video.About the Role:As the State Head (Aggregator Network), you will take on the role of a regional CEO, accountable for the performance of your designated area. You must possess a self-driven and results-oriented mindset, embodying the qualities of an A player. Your primary responsibility is to shape and execute the growth strategy for your region, effectively positioning FairMoney within the competitive landscape in Nigeria, in collaboration with the Head of Retail Banking, as the company aims to become the largest neobank in the country.Key Responsibilities: Identify and onboard new clients while expanding the client network in the retail marketplace (agents and consumers). Ensure market dominance through effective client acquisition, retention, and month-on-month growth in both acquisition and loan conversion rates. Drive corporate strategy within schools, markets, partnerships with OFIs, super agents, aggregators, and the agricultural value chain. Establish and maintain relationships with key actors across the value chain. Monitor regional performance, staff dynamics, and consumer behavior, providing valuable market intelligence to the team. Oversee the branding and training of agents, consumers, and partners. Adhere to all regulations and legislation governing the financial services industry. Inspire, mentor, and supervise regional staff to achieve FairMoney's corporate objectives. Consistently meet monthly OKRs. Perform any other responsibilities assigned by the Head of Retail Banking.

Join Renmoney's MissionRenmoney is dedicated to empowering millions of under-banked individuals and small business owners across Nigeria by making financial inclusion accessible. We're on a quest to transform the lending landscape through innovative loan, savings, and fixed deposit solutions. If you're eager to be part of a team that's reshaping the financial sector, keep reading.Your Role as a Field Sales AgentWe are seeking motivated and enthusiastic Field Sales Agents to become vital members of our dynamic sales team. In this role, you will identify potential customers, promote our range of financial products, and convert leads into successful business outcomes. Your exceptional communication and sales abilities will be instrumental in driving our success.Key ResponsibilitiesIdentify and engage potential clients through effective prospecting and lead generation activities.Clearly communicate the benefits and value of our financial products to prospective clients.Conduct engaging face-to-face sales presentations and meetings.Establish and nurture strong, trust-based relationships with clients.Meet and exceed sales targets through proactivity and motivation.Deliver outstanding customer service and support throughout the sales journey.Stay informed about industry trends and product knowledge to enhance your sales techniques.

Position OverviewThe Director of Government Relations at Renmoney will play a pivotal role in fostering and sustaining relationships with government entities, regulatory bodies, and policymakers to advance the bank’s strategic goals. This position entails vigilant monitoring of regulatory changes and ensuring adherence to compliance standards. The GR Director will serve as a key facilitator for Renmoney’s growth initiatives, such as acquiring a national license, launching innovative products, and supporting geographic expansion by proactively collaborating with regulators to address potential obstacles.Key Responsibilities1. Stakeholder Engagement Forge and nurture robust relationships with government ministries, regulatory authorities (including CBN, NDIC, NIBSS, FCCPC, NITDA), legislative bodies, and industry associations. Act as the bank’s representative in discussions, consultations, and public hearings pertinent to the financial services sector. Establish collaborative partnerships with industry stakeholders to unify policy stances. Enhance relationships with state-level regulators and agencies concerning branch licensing, operational permits, and compliance with state-specific requirements. Engage with tax authorities (FIRS, LIRS) regarding evolving taxation policies that influence operations. 2. Policy & Regulatory Monitoring Continuously track and interpret new legislation, regulations, and government initiatives impacting the banking and fintech sectors. Evaluate potential business implications and provide insights to senior management. Implement an early warning system for regulatory and policy shifts that may affect Renmoney’s strategic direction or operations. Collaborate with Compliance and Legal teams to align with regulatory expectations and establish a proactive monitoring framework. 3. Advocacy & Influence Design and execute advocacy strategies aimed at shaping regulatory and policy outcomes in favor of the bank. Prepare position papers, briefs, and presentations for consideration by policymakers. Engage in consultations to provide feedback on proposed regulations and industry reforms. 4. Internal Advisory Deliver regular updates to executive leadership regarding political, economic, and regulatory developments. Contribute to business planning sessions to identify regulatory implications early in product and market entry strategies. Advise on strategic opportunities and risks stemming from governmental actions. Assist with product rollouts and expansion strategies through regulatory engagement. 5. Crisis & Issues Management Serve as the primary contact for government relations during crises. Coordinate response strategies in situations that require government interaction.

Role OverviewAt Renmoney, we are on the lookout for a dynamic and strategic Product Manager to spearhead the development and management of our wealth management and private banking offerings. This role is pivotal in crafting personalized solutions that enhance assets under management, stimulate deposit growth, and fulfill the sophisticated expectations of our clients. The ideal candidate will skillfully navigate the balance between client-focused innovation and essential compliance, driving profitability and competitive advantage while supporting our ambitious growth strategy in both premium and retail banking sectors.Key ResponsibilitiesConceptualize, launch, and oversee wealth management and private banking products, including fixed deposits, bonds, commercial papers, and high-value savings accounts tailored for individuals and SMEs.Conduct comprehensive market research to evaluate customer needs and analyze competitor products to refine our product strategy.Track and analyze product performance metrics such as growth, adoption rates, profitability, and cost of funds, regularly adjusting strategies to achieve asset under management (AUM) and revenue goals.Collaborate cross-functionally with digital, compliance, operations, and sales teams to ensure that products are secure, scalable, and compliant with regulations.Provide training, tools, and product insights to relationship managers and sales teams to empower them in driving growth and cross-selling within our premium client base.Develop detailed product roadmaps, craft compelling business cases, and manage all regulatory submissions and approvals for new products and enhancements.Lead initiatives aimed at enhancing customer engagement, ensuring an exceptional client experience and fostering retention in our private banking channels.Facilitate quarterly product reviews to align internal processes and drive continuous improvement focused on client satisfaction and portfolio profitability.

About UsAt Renmoney, we are driven by a passion for transforming the financial landscape for millions of underbanked individuals and small business owners in Nigeria. Our offerings include innovative loans, savings, and fixed deposit solutions designed to empower our customers. We aspire to be the most customer-friendly lending company, providing exceptional service experiences.Join Us If You AreEnthusiastic about technology and its potential, eager to learn and grow, and committed to excellence in every detail. If you excel at identifying, assessing, mitigating, monitoring, and reporting risks while ensuring effective controls, and you thrive in a dynamic, fast-paced environment where you’re encouraged to voice your ideas and challenge concepts, we welcome you.Your RoleAs the SME Portfolio Manager, you will oversee and develop a diverse portfolio of SME clients. This role requires collaboration with cross-functional teams to assess portfolio performance, identify opportunities, mitigate risks, and provide data-driven insights for informed strategic decisions. Your key responsibilities will include performance monitoring, relationship management, and executing initiatives that enhance the value of the SME portfolio.Key ResponsibilitiesOversee the growth and performance of a diverse portfolio of SME clients, ensuring their retention, satisfaction, and profitability.Analyze SME portfolio data to identify trends, risks, and actionable insights to enhance business outcomes.Continuously monitor key performance indicators (KPIs) for SME clients and proactively resolve performance-related issues.Work with Product, Risk, and Operations teams to align portfolio strategies with overarching business objectives.Create and maintain dashboards using tools like Power BI to provide clear visibility into portfolio metrics and performance.Contribute to the development of credit strategies and lending solutions tailored to the needs of SME clients.Lead or assist in projects aimed at enhancing portfolio health, client segmentation, and revenue optimization.

Build and maintain strong relationships with existing SME clients.Conduct regular check-ins and business reviews to understand client needs and enhance satisfaction.Identify potential SME clients and develop effective outreach strategies.Promote the company’s specialized lending products and services tailored for SMEs.Achieve and surpass monthly and quarterly targets related to loan origination.Assess the financial health of SMEs by analyzing financial statements and credit histories.Guide clients through the loan application process, ensuring they understand requirements and necessary documentation.Work closely with underwriting and risk management teams to expedite loan application processing.Ensure compliance with regulatory standards and internal policies in lending practices.Stay informed about industry trends, market conditions, and competitive dynamics.Provide management with insights on product offerings and client needs.

About UsMoniepoint is a pioneering financial services platform catering to emerging markets, recognized as the second-fastest growing company in Africa. Since our inception in 2019, we have empowered over 3 million users through our advanced technology, delivering essential personal and business banking solutions, payment processing, credit facilities, and business management tools to facilitate their success. In 2023, Moniepoint processed an impressive $182 billion and is responsible for the majority of POS transactions in Nigeria.Interested in learning more about the vibrant culture at Moniepoint? Explore our blog to see how we foster innovation, collaboration, and growth.Your RoleAs a Senior Mobile Engineer focusing on POS terminals, you will take charge of developing, optimizing, and maintaining high-performance Android applications utilized in extensive transaction settings.Collaboration will be key as you work alongside Mobile Architects, Backend Engineers, Product Managers, and Hardware teams to create reliable, secure, and scalable POS functionalities. This role demands not just strong hands-on Android development skills but also a comprehensive understanding of payment processes and experience in integrating with POS hardware and EMV standards.You will be responsible for managing complex features from inception to deployment while engaging in system design discussions and ensuring high standards of engineering excellence throughout the codebase.Your ResponsibilitiesFeature Development & OwnershipDesign, implement, and maintain Android-based POS terminal applications using Java/Kotlin.Oversee the complete development of crucial transaction flows including sales, refunds, reversals, and settlements.Collaborate with backend teams to integrate APIs and ensure dependable transaction synchronization.Implement offline-first capabilities to enhance functionality in low-connectivity scenarios.Payments & SecurityIntegrate EMV chip, contactless (NFC), and card-present transaction methods.Work with encryption standards, key management processes, and secure payment SDKs.Ensure adherence to payment security best practices.Troubleshoot and resolve issues related to transactions in production environments.Hardware IntegrationIntegrate and support POS peripherals such as card readers, pin pads, printers, and scanners.Work with OEM SDKs for Android-based POS terminals.