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Entry Level
About the job
Join our dynamic team at Lextorah Holdings as a Customer Care Officer, where you will play a pivotal role in enhancing customer satisfaction and ensuring seamless communication between our clients and our services. As a vital part of our organization, you will handle customer inquiries, resolve issues, and provide expert guidance on our product offerings. This position requires a proactive individual who excels in a fast-paced environment and is dedicated to providing exceptional customer service.
Join our dynamic team at Lextorah Holdings as a Customer Care Officer, where you will play a pivotal role in enhancing customer satisfaction and ensuring seamless communication between our clients and our services. As a vital part of our organization, you will handle customer inquiries, resolve issues, and provide expert guidance on our product offerings. Th…
Join our team as a Customer Care Representative! At Lextora Holdings, we are dedicated to providing exceptional customer service and ensuring our clients' needs are met with professionalism and care. As a key member of our Customer Care team, you will be the first point of contact for our valued customers, assisting them with inquiries, resolving issues, and ensuring a positive experience.
We are seeking a detail-oriented and analytical Internal Auditor to join our dynamic team at Lextorah Holdings. In this role, you will be responsible for evaluating and improving the effectiveness of our risk management, control, and governance processes. You will play a crucial role in ensuring compliance with internal policies and regulatory requirements.Your key responsibilities will include conducting audits, preparing reports on audit findings, and recommending improvements. The ideal candidate will possess strong analytical skills, attention to detail, and the ability to communicate findings effectively.
Join our team at Lextorah Holdings as a Group Accountant and play a pivotal role in our financial operations. You will be responsible for overseeing the financial reporting process, ensuring compliance with local and international accounting standards, and supporting financial decision-making through accurate data analysis.
We are seeking a dedicated and detail-oriented Store Officer to join our dynamic team at Lextorah Holdings in Lagos. As a Store Officer, you will be responsible for managing inventory, ensuring the accuracy of stock levels, and maintaining an organized store environment. Your role will be pivotal in optimizing our operations and enhancing customer satisfaction.Key Responsibilities:Oversee daily store operations, including stock management and inventory tracking.Ensure the store is well-organized and products are displayed effectively.Assist in the training and supervision of store staff.Maintain accurate records of stock levels and assist in replenishment orders.Provide exceptional customer service and address customer inquiries.
We are seeking a highly organized and personable Front Desk and Office Administrator to join our dynamic team at Lextorahlds. In this role, you will be the first point of contact for our clients and visitors, ensuring a warm and professional welcome. You will manage office operations, assist in administrative tasks, and support various departments to ensure smooth workflow.
Join our team at Lextorahlds as an Auto Air Conditioning Specialist where you will play a crucial role in ensuring the comfort and satisfaction of our customers. Your expertise will help diagnose and repair automotive air conditioning issues, providing top-notch service to our clientele.
Are you passionate about ensuring financial integrity and compliance? Join Lextora Holdings as an Audit Specialist, where you will play a vital role in analyzing and reviewing our financial records. Your expertise will help identify areas for improvement and ensure adherence to regulatory standards.In this position, you will work with a dynamic team, providing insightful analysis and recommendations to enhance our auditing processes. If you are detail-oriented and have a strong commitment to excellence, we want to hear from you!
Join Lextorah Holdings as a Credit and Marketing Officer and play a pivotal role in driving our financial and marketing strategies. You will be responsible for assessing credit applications, managing client relationships, and developing innovative marketing campaigns that align with our business objectives.
Join our dynamic team at Lextorah Holdings as a Front Desk Officer, where you will be the first point of contact for our valued clients and visitors. You will play a crucial role in providing exceptional customer service, managing front desk operations, and ensuring a welcoming atmosphere at our headquarters in Lagos.
Join our dynamic team at Lextorah Holdings as a Technical Support Relationship Officer. In this role, you will be responsible for providing exceptional customer service and technical support to our clients, ensuring their satisfaction and addressing their concerns promptly.We are looking for individuals with a passion for technology and customer service, who can demonstrate patience, understanding, and problem-solving skills in challenging situations.
We are seeking a highly motivated and detail-oriented Laboratory Scientist/Technologist to join our dynamic team. The ideal candidate will be responsible for conducting various laboratory tests, analyzing results, and ensuring compliance with quality standards. This role is crucial for supporting our commitment to excellence in laboratory services.
Fosad Consulting is seeking a dedicated and detail-oriented Reinsurance Officer to join our team in Lagos. The ideal candidate will play a crucial role in managing reinsurance contracts and ensuring compliance with regulatory standards.As a Reinsurance Officer, you will be responsible for analyzing risks, evaluating reinsurance proposals, and collaborating with internal teams to develop strategic insurance solutions. You will also maintain relationships with reinsurers and ensure accurate reporting and documentation.
Drive Product Strategy & OwnershipTake full ownership of the comprehensive strategy for Renmoney's savings solutions, which encompasses:Everyday savings accountsFixed or term depositsStructured savings plans aimed at specific goalsFuture diaspora savings initiativesTranslate the organization's long-term vision for 2025–2027 into a detailed product roadmap for savings.Ensure that savings solutions contribute to:Growth in depositsReduction in funding costsA balanced approach between short-term and long-term fundsDefine compelling value propositions tailored to various customer segments, including individual retail clients, small to medium enterprises, and Nigerians living abroad.Balance Sheet & Commercial PerformanceCollaborate closely with Finance and Treasury teams to:Enhance the balance between on-demand savings and fixed depositsLower the Cost of Funds (COF)Analyze the impact of pricing, interest rates, and savings tenors on profitability and liquidityOwn and monitor key metrics related to savings performance, including:Total deposits and monthly net inflowsAverage customer balanceCost of Funds (interest on deposits)Customer retention and churn ratesExecution & DeliveryLead cross-functional teams in executing projects with:Engineering (software development)Design (user experience and interface)Risk ManagementCompliance (regulatory adherence)Operations and Customer SupportMarketing and GrowthDraft comprehensive Product Requirement Documents (PRDs) that outline the development objectives.Prioritize features and initiatives based on customer value, risk, effort, and business impact.Ensure that all savings features are dependable, scalable, regulatory-compliant, and user-friendly.Governance, Risk & ComplianceRepresent savings products in the Product Governance Council (PGC), responsible for reviewing and approving all product modifications.Engage in Asset and Liability Committee (ALCO) sessions to manage:LiquidityInterest rate riskFunding strategiesEnsure compliance with:Central Bank of Nigeria (CBN) regulationsNigeria Data Protection Regulation (NDPR)Internal audit, risk, and control frameworksProactively identify potential risks, trade-offs, and dependencies before they escalate into issues.
About UsAt Renmoney, we are a dynamic financial services firm dedicated to achieving regulatory excellence and fostering sustainable growth. Our finance department plays a pivotal role in ensuring adherence to Nigerian tax regulations while facilitating strategic decision-making throughout the organization. Why Join Us?If you are an experienced tax professional who excels in a regulated setting, values precision and compliance, and relishes translating intricate tax laws into actionable business strategies, you will thrive here. Collaborating closely with Finance, Legal, Risk, and external regulators, you will take charge of delivering prompt and compliant tax results. Role OverviewThe Tax Manager will oversee the company's tax compliance, advisory, and reporting responsibilities. This role guarantees full conformity with Nigerian tax regulations while enhancing business operations through effective tax planning, risk management, and engagement with stakeholders.This Position Is Ideal For You If You:Have a passion for working with Nigerian tax laws and applying them in practical business scenarios.Possess analytical skills, attention to detail, and the ability to think creatively.Can juggle multiple tax responsibilities while ensuring accuracy and timeliness.Feel confident engaging with both internal and external stakeholders on tax-related issues.Take pride in maintaining thorough documentation, reporting, and regulatory compliance.You Might Not Enjoy This Role If You:Prefer positions with limited regulatory involvement.Are uncomfortable managing detailed financial data and meeting statutory deadlines.Do not enjoy interpreting legislation or liaising with tax authorities.Favor routine tasks with minimal problem-solving or analytical challenges.Your Key Responsibilities Will Include:Managing comprehensive tax compliance across all relevant taxes, including CIT, VAT, WHT, PAYE, and other statutory taxes.Ensuring the timely preparation, review, and submission of all tax returns in accordance with Nigerian tax laws (including the NTA).Interfacing with tax authorities and external advisors during audits, assessments, and inquiries.Assisting the Finance team in understanding the tax implications of business transactions and financial reporting.Staying updated on changes in Nigerian tax regulations and advising management on compliance implications.Maintaining accurate tax documentation, schedules, and working papers to support filings and audits.Providing guidance on tax risk management and ensuring effective internal controls are established.
As an Operations Coordinator at Rentokil Initial, you will play a crucial role in ensuring the seamless execution of daily operations and delivering exceptional client service in line with Boecker® standards for pest management services.Key Responsibilities:Implement and uphold the standards outlined in the Boecker® Operations Manual.Confirm scheduled appointments one day in advance, collaborating with Operations Officers and Senior Officers.Collect and analyze technicians’ feedback post-treatment, prepare reports, and disseminate data through appropriate channels.Propose enhancements for reports and forms based on client feedback.Maintain an updated list of sanitation and proofing recommendations shared with clients upon report delivery.Identify cases of recurrent infestations or lack of client cooperation necessitating follow-up actions by the Operations Manager.Assist in organizing training sessions for staff.Respond to client inquiries regarding services, complaints, and technical issues.Coordinate follow-ups with clients on sanitation and proofing recommendations.Provide technicians with feedback concerning client issues.Review Treatment Reports and report any negative findings.Ensure effective data entry and maintenance of an electronic filing and archiving system.Represent Boecker® at exhibitions, forums, and other events.
About Us Moniepoint is a comprehensive financial services platform designed for emerging markets and stands as the second-fastest growing company in Africa. Since our inception in 2019, our innovative technology has empowered over 3 million individuals, offering essential personal and business banking services, payment solutions, credit facilities, and business management tools aimed at fostering success. In 2023, Moniepoint processed an impressive $182 billion and currently handles the majority of POS transactions in Nigeria. Wondering what makes Moniepoint an exceptional workplace? Discover our posts on how we nurture a culture of innovation, collaboration, and continuous growth. About the Role As a UX Researcher, you will be the voice of our product team. Collaborating with seasoned researchers, you will delve into the underlying motivations behind user behaviors, enabling us to create products that resonate with individuals across Nigeria. This position is ideally suited for someone who possesses an insatiable curiosity about the mechanics of user experience and is eager to learn the art of research from the ground up. You will significantly contribute to our mission of ensuring financial happiness for all by making our products intuitive, beneficial, and relatable. Key Responsibilities Assist in designing and executing qualitative and quantitative research studies, ranging from interviews to surveys. Manage research logistics, including participant recruitment and scheduling. Facilitate interviews and usability tests, capturing essential insights. Aid the team in transforming raw data into clear reports, journey maps, and personas. Maintain our research repository, ensuring findings are well-organized and accessible to the entire organization. Work closely with designers and product managers to integrate research into every phase of product development. Stay updated on new UX tools and methodologies, sharing your discoveries with the broader team.
About the Role Accor Hotels is hiring a Reservation Agent in Lagos. This position serves as the first point of contact for guests, handling reservation requests, answering questions, and supporting a smooth booking process. The role focuses on delivering attentive service and clear communication to ensure a positive experience for every guest. What You Will Do Assist guests with making reservations by phone, email, or other channels Respond to inquiries about room availability, rates, and hotel services Provide accurate information and resolve guest concerns promptly Maintain detailed records of bookings and guest preferences What We Look For Strong communication skills Attention to detail Interest in hospitality and guest service Ability to handle multiple tasks efficiently
Renmoney seeks a Receptionist in Lagos to welcome clients and visitors, creating a positive first impression. This role centers on front desk responsibilities, call handling, and maintaining a friendly office atmosphere. Main responsibilities Greet guests and clients on arrival Answer and direct incoming calls Schedule and coordinate appointments Facilitate communication between departments Keep the reception area tidy and presentable What you bring Professional and approachable attitude Strong organizational skills Ability to handle several tasks at once Clear communication in person and by phone This position is based in Lagos, Nigeria.
OverviewKuda is an innovative financial application specifically designed for Africans, with a mission to ensure that financial services are accessible, affordable, and rewarding for every individual across the continent.We are a vibrant community of diverse and passionate individuals dedicated to creating an inclusive money application that resonates with Africans. Our name 'Kuda' translates to 'love' in Shona, a language from southern Africa, reflecting our commitment to our users.Our goal is to provide a superior alternative to conventional banking by offering seamless money transfers, intelligent budgeting solutions, and immediate access to credit via digital platforms. With over $90 million raised from esteemed institutional investors, we are expanding our revolutionary services globally, with operations in Nigeria, South Africa, and the UK.Role Responsibilities Identify and generate leads through cold outreach, networking, and referrals. Actively promote Kuda's range of financial products, including personal and business banking solutions, loans, and POS terminals, to potential customers in your assigned area. Meet and surpass monthly sales targets by acquiring new clients and broadening the customer base through persuasive sales techniques and a comprehensive understanding of Kuda's offerings. Negotiate pricing and sales terms to close deals effectively and meet sales objectives. Deliver product demonstrations and presentations to prospective clients. Ensure strict adherence to all bank policies and regulatory requirements, including KYC (Know Your Customer) and AML (Anti-Money Laundering). Inform potential clients about the advantages of transitioning to electronic banking solutions and facilitate their smooth onboarding to our platform. Maintain detailed records of all sales activities and client interactions using CRM software. Engage in roadshows, community events, and local fairs to promote the bank’s services and generate new leads. Provide constructive feedback to the marketing and product teams based on customer experiences and suggestions for product enhancements. Understand the unique needs of prospective clients and offer tailored solutions to meet their specific business requirements. Offer ongoing support to clients, including training and troubleshooting assistance.
Join our dynamic team at Lextorah Holdings as a Customer Care Officer, where you will play a pivotal role in enhancing customer satisfaction and ensuring seamless communication between our clients and our services. As a vital part of our organization, you will handle customer inquiries, resolve issues, and provide expert guidance on our product offerings. Th…
Join our team as a Customer Care Representative! At Lextora Holdings, we are dedicated to providing exceptional customer service and ensuring our clients' needs are met with professionalism and care. As a key member of our Customer Care team, you will be the first point of contact for our valued customers, assisting them with inquiries, resolving issues, and ensuring a positive experience.
We are seeking a detail-oriented and analytical Internal Auditor to join our dynamic team at Lextorah Holdings. In this role, you will be responsible for evaluating and improving the effectiveness of our risk management, control, and governance processes. You will play a crucial role in ensuring compliance with internal policies and regulatory requirements.Your key responsibilities will include conducting audits, preparing reports on audit findings, and recommending improvements. The ideal candidate will possess strong analytical skills, attention to detail, and the ability to communicate findings effectively.
Join our team at Lextorah Holdings as a Group Accountant and play a pivotal role in our financial operations. You will be responsible for overseeing the financial reporting process, ensuring compliance with local and international accounting standards, and supporting financial decision-making through accurate data analysis.
We are seeking a dedicated and detail-oriented Store Officer to join our dynamic team at Lextorah Holdings in Lagos. As a Store Officer, you will be responsible for managing inventory, ensuring the accuracy of stock levels, and maintaining an organized store environment. Your role will be pivotal in optimizing our operations and enhancing customer satisfaction.Key Responsibilities:Oversee daily store operations, including stock management and inventory tracking.Ensure the store is well-organized and products are displayed effectively.Assist in the training and supervision of store staff.Maintain accurate records of stock levels and assist in replenishment orders.Provide exceptional customer service and address customer inquiries.
We are seeking a highly organized and personable Front Desk and Office Administrator to join our dynamic team at Lextorahlds. In this role, you will be the first point of contact for our clients and visitors, ensuring a warm and professional welcome. You will manage office operations, assist in administrative tasks, and support various departments to ensure smooth workflow.
Join our team at Lextorahlds as an Auto Air Conditioning Specialist where you will play a crucial role in ensuring the comfort and satisfaction of our customers. Your expertise will help diagnose and repair automotive air conditioning issues, providing top-notch service to our clientele.
Are you passionate about ensuring financial integrity and compliance? Join Lextora Holdings as an Audit Specialist, where you will play a vital role in analyzing and reviewing our financial records. Your expertise will help identify areas for improvement and ensure adherence to regulatory standards.In this position, you will work with a dynamic team, providing insightful analysis and recommendations to enhance our auditing processes. If you are detail-oriented and have a strong commitment to excellence, we want to hear from you!
Join Lextorah Holdings as a Credit and Marketing Officer and play a pivotal role in driving our financial and marketing strategies. You will be responsible for assessing credit applications, managing client relationships, and developing innovative marketing campaigns that align with our business objectives.
Join our dynamic team at Lextorah Holdings as a Front Desk Officer, where you will be the first point of contact for our valued clients and visitors. You will play a crucial role in providing exceptional customer service, managing front desk operations, and ensuring a welcoming atmosphere at our headquarters in Lagos.
Join our dynamic team at Lextorah Holdings as a Technical Support Relationship Officer. In this role, you will be responsible for providing exceptional customer service and technical support to our clients, ensuring their satisfaction and addressing their concerns promptly.We are looking for individuals with a passion for technology and customer service, who can demonstrate patience, understanding, and problem-solving skills in challenging situations.
We are seeking a highly motivated and detail-oriented Laboratory Scientist/Technologist to join our dynamic team. The ideal candidate will be responsible for conducting various laboratory tests, analyzing results, and ensuring compliance with quality standards. This role is crucial for supporting our commitment to excellence in laboratory services.
Fosad Consulting is seeking a dedicated and detail-oriented Reinsurance Officer to join our team in Lagos. The ideal candidate will play a crucial role in managing reinsurance contracts and ensuring compliance with regulatory standards.As a Reinsurance Officer, you will be responsible for analyzing risks, evaluating reinsurance proposals, and collaborating with internal teams to develop strategic insurance solutions. You will also maintain relationships with reinsurers and ensure accurate reporting and documentation.
Drive Product Strategy & OwnershipTake full ownership of the comprehensive strategy for Renmoney's savings solutions, which encompasses:Everyday savings accountsFixed or term depositsStructured savings plans aimed at specific goalsFuture diaspora savings initiativesTranslate the organization's long-term vision for 2025–2027 into a detailed product roadmap for savings.Ensure that savings solutions contribute to:Growth in depositsReduction in funding costsA balanced approach between short-term and long-term fundsDefine compelling value propositions tailored to various customer segments, including individual retail clients, small to medium enterprises, and Nigerians living abroad.Balance Sheet & Commercial PerformanceCollaborate closely with Finance and Treasury teams to:Enhance the balance between on-demand savings and fixed depositsLower the Cost of Funds (COF)Analyze the impact of pricing, interest rates, and savings tenors on profitability and liquidityOwn and monitor key metrics related to savings performance, including:Total deposits and monthly net inflowsAverage customer balanceCost of Funds (interest on deposits)Customer retention and churn ratesExecution & DeliveryLead cross-functional teams in executing projects with:Engineering (software development)Design (user experience and interface)Risk ManagementCompliance (regulatory adherence)Operations and Customer SupportMarketing and GrowthDraft comprehensive Product Requirement Documents (PRDs) that outline the development objectives.Prioritize features and initiatives based on customer value, risk, effort, and business impact.Ensure that all savings features are dependable, scalable, regulatory-compliant, and user-friendly.Governance, Risk & ComplianceRepresent savings products in the Product Governance Council (PGC), responsible for reviewing and approving all product modifications.Engage in Asset and Liability Committee (ALCO) sessions to manage:LiquidityInterest rate riskFunding strategiesEnsure compliance with:Central Bank of Nigeria (CBN) regulationsNigeria Data Protection Regulation (NDPR)Internal audit, risk, and control frameworksProactively identify potential risks, trade-offs, and dependencies before they escalate into issues.
About UsAt Renmoney, we are a dynamic financial services firm dedicated to achieving regulatory excellence and fostering sustainable growth. Our finance department plays a pivotal role in ensuring adherence to Nigerian tax regulations while facilitating strategic decision-making throughout the organization. Why Join Us?If you are an experienced tax professional who excels in a regulated setting, values precision and compliance, and relishes translating intricate tax laws into actionable business strategies, you will thrive here. Collaborating closely with Finance, Legal, Risk, and external regulators, you will take charge of delivering prompt and compliant tax results. Role OverviewThe Tax Manager will oversee the company's tax compliance, advisory, and reporting responsibilities. This role guarantees full conformity with Nigerian tax regulations while enhancing business operations through effective tax planning, risk management, and engagement with stakeholders.This Position Is Ideal For You If You:Have a passion for working with Nigerian tax laws and applying them in practical business scenarios.Possess analytical skills, attention to detail, and the ability to think creatively.Can juggle multiple tax responsibilities while ensuring accuracy and timeliness.Feel confident engaging with both internal and external stakeholders on tax-related issues.Take pride in maintaining thorough documentation, reporting, and regulatory compliance.You Might Not Enjoy This Role If You:Prefer positions with limited regulatory involvement.Are uncomfortable managing detailed financial data and meeting statutory deadlines.Do not enjoy interpreting legislation or liaising with tax authorities.Favor routine tasks with minimal problem-solving or analytical challenges.Your Key Responsibilities Will Include:Managing comprehensive tax compliance across all relevant taxes, including CIT, VAT, WHT, PAYE, and other statutory taxes.Ensuring the timely preparation, review, and submission of all tax returns in accordance with Nigerian tax laws (including the NTA).Interfacing with tax authorities and external advisors during audits, assessments, and inquiries.Assisting the Finance team in understanding the tax implications of business transactions and financial reporting.Staying updated on changes in Nigerian tax regulations and advising management on compliance implications.Maintaining accurate tax documentation, schedules, and working papers to support filings and audits.Providing guidance on tax risk management and ensuring effective internal controls are established.
As an Operations Coordinator at Rentokil Initial, you will play a crucial role in ensuring the seamless execution of daily operations and delivering exceptional client service in line with Boecker® standards for pest management services.Key Responsibilities:Implement and uphold the standards outlined in the Boecker® Operations Manual.Confirm scheduled appointments one day in advance, collaborating with Operations Officers and Senior Officers.Collect and analyze technicians’ feedback post-treatment, prepare reports, and disseminate data through appropriate channels.Propose enhancements for reports and forms based on client feedback.Maintain an updated list of sanitation and proofing recommendations shared with clients upon report delivery.Identify cases of recurrent infestations or lack of client cooperation necessitating follow-up actions by the Operations Manager.Assist in organizing training sessions for staff.Respond to client inquiries regarding services, complaints, and technical issues.Coordinate follow-ups with clients on sanitation and proofing recommendations.Provide technicians with feedback concerning client issues.Review Treatment Reports and report any negative findings.Ensure effective data entry and maintenance of an electronic filing and archiving system.Represent Boecker® at exhibitions, forums, and other events.
About Us Moniepoint is a comprehensive financial services platform designed for emerging markets and stands as the second-fastest growing company in Africa. Since our inception in 2019, our innovative technology has empowered over 3 million individuals, offering essential personal and business banking services, payment solutions, credit facilities, and business management tools aimed at fostering success. In 2023, Moniepoint processed an impressive $182 billion and currently handles the majority of POS transactions in Nigeria. Wondering what makes Moniepoint an exceptional workplace? Discover our posts on how we nurture a culture of innovation, collaboration, and continuous growth. About the Role As a UX Researcher, you will be the voice of our product team. Collaborating with seasoned researchers, you will delve into the underlying motivations behind user behaviors, enabling us to create products that resonate with individuals across Nigeria. This position is ideally suited for someone who possesses an insatiable curiosity about the mechanics of user experience and is eager to learn the art of research from the ground up. You will significantly contribute to our mission of ensuring financial happiness for all by making our products intuitive, beneficial, and relatable. Key Responsibilities Assist in designing and executing qualitative and quantitative research studies, ranging from interviews to surveys. Manage research logistics, including participant recruitment and scheduling. Facilitate interviews and usability tests, capturing essential insights. Aid the team in transforming raw data into clear reports, journey maps, and personas. Maintain our research repository, ensuring findings are well-organized and accessible to the entire organization. Work closely with designers and product managers to integrate research into every phase of product development. Stay updated on new UX tools and methodologies, sharing your discoveries with the broader team.
About the Role Accor Hotels is hiring a Reservation Agent in Lagos. This position serves as the first point of contact for guests, handling reservation requests, answering questions, and supporting a smooth booking process. The role focuses on delivering attentive service and clear communication to ensure a positive experience for every guest. What You Will Do Assist guests with making reservations by phone, email, or other channels Respond to inquiries about room availability, rates, and hotel services Provide accurate information and resolve guest concerns promptly Maintain detailed records of bookings and guest preferences What We Look For Strong communication skills Attention to detail Interest in hospitality and guest service Ability to handle multiple tasks efficiently
Renmoney seeks a Receptionist in Lagos to welcome clients and visitors, creating a positive first impression. This role centers on front desk responsibilities, call handling, and maintaining a friendly office atmosphere. Main responsibilities Greet guests and clients on arrival Answer and direct incoming calls Schedule and coordinate appointments Facilitate communication between departments Keep the reception area tidy and presentable What you bring Professional and approachable attitude Strong organizational skills Ability to handle several tasks at once Clear communication in person and by phone This position is based in Lagos, Nigeria.
OverviewKuda is an innovative financial application specifically designed for Africans, with a mission to ensure that financial services are accessible, affordable, and rewarding for every individual across the continent.We are a vibrant community of diverse and passionate individuals dedicated to creating an inclusive money application that resonates with Africans. Our name 'Kuda' translates to 'love' in Shona, a language from southern Africa, reflecting our commitment to our users.Our goal is to provide a superior alternative to conventional banking by offering seamless money transfers, intelligent budgeting solutions, and immediate access to credit via digital platforms. With over $90 million raised from esteemed institutional investors, we are expanding our revolutionary services globally, with operations in Nigeria, South Africa, and the UK.Role Responsibilities Identify and generate leads through cold outreach, networking, and referrals. Actively promote Kuda's range of financial products, including personal and business banking solutions, loans, and POS terminals, to potential customers in your assigned area. Meet and surpass monthly sales targets by acquiring new clients and broadening the customer base through persuasive sales techniques and a comprehensive understanding of Kuda's offerings. Negotiate pricing and sales terms to close deals effectively and meet sales objectives. Deliver product demonstrations and presentations to prospective clients. Ensure strict adherence to all bank policies and regulatory requirements, including KYC (Know Your Customer) and AML (Anti-Money Laundering). Inform potential clients about the advantages of transitioning to electronic banking solutions and facilitate their smooth onboarding to our platform. Maintain detailed records of all sales activities and client interactions using CRM software. Engage in roadshows, community events, and local fairs to promote the bank’s services and generate new leads. Provide constructive feedback to the marketing and product teams based on customer experiences and suggestions for product enhancements. Understand the unique needs of prospective clients and offer tailored solutions to meet their specific business requirements. Offer ongoing support to clients, including training and troubleshooting assistance.