About the job
Atlean World, a leading HR SaaS consultancy, champions the importance of multicultural environments in today's global landscape. Our expertise lies in navigating multilingual markets to enhance the candidate recruitment experience, making it seamless and enjoyable.
Your Next Job, Without Boundaries!
We are excited to offer a fantastic opportunity in the role of Gaming Support Specialist, located in the vibrant city of Lisbon, Portugal.
Why the Gaming Support Specialist role is ideal for your growth:
- Immerse yourself in Lisbon's rich cultural tapestry
- Represent an internationally recognized brand
- Accelerate your career within a dynamic environment
A glimpse into your daily responsibilities:
- Participate in specialized training for an innovative gaming platform where you will:
- Utilize your troubleshooting skills to assist customers
- Become an expert on our products
- Engage with clients via email, chat, and phone
- Bring your positive energy to every interaction
- Focus on a specific brand to enhance customer experience
What you need to thrive in this role:
- Fluent in German with a good command of English
- Tech-savvy and eager to learn about the latest technologies
- Previous customer service experience is a plus
- Exceptional communication skills
- Strong empathy and understanding towards customers
What we offer:
- Experience the joy of living in Lisbon
- Growth opportunities with a 12-month renewable contract
- Additional perks, including meal vouchers and two extra salaries
- Comprehensive private health insurance after six months
Relocation Package includes:
- Flight expenses covered
- Airport pick-up and settling assistance
- Shared accommodation provided
- Complimentary Portuguese language lessons
- Access to free sports activities
Join us for football tournaments, beach barbecues, surf lessons, and cultural events!
Let Atlean World guide you through your recruitment journey!
As soon as you apply, one of our expert recruiters will connect with you for a friendly discussion about the role, ensuring you have a clear understanding of what to expect.
