Turkish Order Support Specialist - Remote Opportunity

Join our dynamic team as a Turkish Order Support Specialist, where you will work closely with a prestigious client in the Tech industry. This fully remote role allows you to work from anywhere in mainland Portugal, offering an exceptional opportunity to enhance your knowledge of leading products while further developing your professional skills.Key Responsib…

Are you enthusiastic about delivering exceptional customer support while engaging with cutting-edge technology? Join one of Lisbon's premier BPO companies!Our client is a global leader in professional services, dedicated to revolutionizing business operations and technology models to thrive in the digital age.As a vital member of our multicultural team in Lisbon, you will provide exemplary multi-channel support to users of our online streaming service.Key Responsibilities: Respond to customer inquiries through various channels including phone, email, and chat. Deliver both general and technical support to enhance the user experience. Diagnose, document, and categorize customer issues, including potential bugs. Make informed decisions to resolve inquiries in alignment with established policies and procedures. Escalate complex issues as per defined protocols.

Are you a fluent Dutch speaker seeking an exciting remote opportunity in Portugal? Join our dynamic team at speakitjobs, where we are dedicated to providing exceptional customer support in the realms of Fraud Prevention and Payments. This role allows you to work with a prestigious tech company, offering innovative solutions while working comfortably from your home in mainland Portugal. If you’re eager to leverage your language proficiency and problem-solving skills in a fast-paced environment, we would love to hear from you!Responsibilities: Manage incoming calls from customers responding to our callback requests. Conduct outbound calls as necessary to gather further information from customers. Focus on back-office operations as the core of your role. Engage with payment partners to ensure accurate and timely processing of transactions via credit cards, debit cards, bank transfers, loans, and leasing. Address customer inquiries related to payments, refunds, VAT adjustments, invoice modifications, credit/debit memos, and reconciliation. Serve as a key liaison to Sales, Sales Support, and Finance teams regarding daily operational concerns, problem escalation, and resolution. Qualifications: Ability to work efficiently under pressure and meet deadlines. High level of precision and attention to detail, recognizing that small aspects can significantly impact outcomes. Demonstrated capability to operate independently and make informed decisions with minimal supervision. Proactively apply strong problem-solving skills to provide customer-focused solutions. Experience working in a back-office environment with a commitment to customer satisfaction. Excellent written and verbal communication skills; proficiency in Dutch (C2 level) and English (B2 level). Interest in personal and team KPIs, focusing on possibilities rather than limitations. Familiarity with SAP is a plus; training can be provided. A collaborative team player who thrives in a friendly work environment.

Join the exciting world of technology with Mercier Consultancy MD! We are on the lookout for passionate Danish-Speaking Customer Support Specialists to be a vital part of our dynamic team, dedicated to providing outstanding support for a renowned electronics company based in Greece. In this role, you will engage with Danish-speaking customers, addressing their inquiries, offering technical assistance, and ensuring a seamless after-sales experience.Key Responsibilities Address customer inquiries and concerns regarding electronic products through various communication channels including phone, email, and chat. Deliver technical support, troubleshooting assistance, and detailed product information to enhance customer satisfaction. Maintain comprehensive records of customer interactions using CRM systems. Collaborate with product and technical teams to resolve complex customer issues efficiently. Stay informed about product updates, emerging technologies, and company policies. Participate in continuous improvement initiatives aimed at enhancing customer support processes.

Atlean World is an innovative HR SaaS consultancy dedicated to fostering multicultural environments as a modern standard in the workplace. Our expertise lies in navigating multilingual markets, ensuring that candidates experience a recruitment journey that is seamless and enjoyable.Your Next Job, Without Boundaries! We are excited to offer an exceptional work experience in Lisbon, Portugal for the position of Spanish Customer Support Specialist.Why consider a role as a Customer Support Specialist? Immerse yourself in the vibrant culture of Lisbon and enjoy a diverse work environment. Represent a renowned global brand within the Social Networking and Global Social Hub space. Take advantage of fast-track career growth opportunities. What a typical day looks like:Receive specialized training for our products/services,You will:Utilize your troubleshooting skills to assist customers, become a product expert, and provide support through email, chat, and phone calls, all while bringing your positive energy to the team.What you need to succeed: Fluent in Spanish, with a good command of English. Tech-savvy and curious about the latest technologies. Experience in customer service is a plus. Outstanding communication skills. Empathetic and able to connect with customers. What you can expect from joining our team: Enjoy life in beautiful Lisbon. Career growth potential with a renewable 12-month contract. Additional perks: meal vouchers and 2 extra salaries per year. Health insurance coverage after 6 months of employment. Relocation Package: Flight expenses covered. Airport pick-up and settling assistance upon arrival. Accommodation provided in shared apartments. Complimentary Portuguese language lessons. Access to free sports activities. Engage in football tournaments, beach barbecues, surf lessons, and cultural events!Make it your Next Job Without Boundaries! Discover more about Atlean World: Your recruitment journey will be guided by our expert team. Expect a friendly conversation with one of our recruiters who will delve into the role's details and answer all your questions.

Join Dashlane as a Customer Support Agent in Lisbon, Portugal, where you will be the frontline of our customer service, providing exceptional support to our users. In this role, you will handle inquiries, troubleshoot issues, and ensure customer satisfaction with our product. Your expertise will help us maintain our high standards of service and build lasting relationships with our customers.

Are you ready to embark on an exciting journey as a Customer Support Specialist at 7lives? As part of our dynamic team, you will:Engage directly with our business partners across the Benelux and France;Serve as the first point of contact for clients and consumers, using your insight to ensure they are satisfied with our products, services, and features;Provide tailored solutions to customers, enabling them to fully enjoy the services they need;Be an integral part of a dedicated team offering support through both written and verbal communication;Assist customers by providing valuable information, answering inquiries, and addressing complaints.

Atlean World is an innovative HR SaaS consultancy dedicated to fostering multicultural environments as the new norm. Our expertise lies in multilingual markets, ensuring a seamless and enjoyable recruitment journey for candidates.Embrace Your Next Job, Without Boundaries! Join us in Lisbon, Portugal, for an enriching opportunity as an Italian Social Media Support Specialist.Why this role is pivotal for your growth:Experience life in Lisbon while engaging with diverse culturesRepresent a leading global brand in the social networking spaceFast-track your career development within a dynamic environmentDay-to-Day Responsibilities:You will receive specialized training for one of the world's premier social media platforms, connecting billions and fostering community interactions. Your role will include:Providing excellent customer support using your troubleshooting skillsGaining expertise in our product offeringsAssisting customers via email, chat, and phoneBringing your positive energy to the teamSpecializing in a particular brandQualifications for Success:Fluency in Italian and a good command of EnglishTech-savvy with a keen interest in the latest technologiesPrevious customer service experience is advantageousExceptional communication skillsA strong sense of empathyWhat We Offer:Vibrant life in LisbonAccelerated career growth with a renewable 12-month contractAdditional perks: meal vouchers and two extra salariesHealth benefits: private health insurance after six monthsComprehensive Relocation Package:Flight expenses coveredAirport pickup and assistance with settling inShared accommodation providedComplimentary Portuguese language lessonsAccess to free sports activitiesJoin us for football tournaments, beach barbecues, surf lessons, and cultural events!Make it your Next Job Without Boundaries!

Are you passionate about customer relations and technology? Do you dream of traveling and exploring the world? Join us in Lisbon, the vibrant capital known for its surf culture, lively atmosphere, art, and rich heritage.As a Customer Support Agent, your primary mission will be to support operations by delivering top-notch service to users while working with one of the world's most prestigious brands.Your responsibilities will include:Handling incoming calls and customer inquiries, resolving issues with empathy and professionalism.Ensuring the safety of content published on social media in compliance with regulations.Reviewing videos, images, and audio to identify inappropriate content before it goes live.Removing and blocking non-compliant content while filtering, organizing, and evaluating information.Contributing to an enhanced user experience by assisting in improving strategies and operations.Immediately reporting any content violating community standards.Maintaining accurate records of customer inquiries and responses in the customer service database.Resolving issues using open-ended questions, support documents, and training on the system.Providing recommendations for common problems or frequently asked questions.

Join our team as a Dutch Technical Support Specialist and be the go-to technical expert for our clients! In this role, you will provide high-level technical support on-site in beautiful Lisbon, collaborating with international teams to enhance the customer experience.Key Responsibilities: Quickly troubleshoot and resolve technical issues for clients. Handle requests, bugs, and troubleshooting cases through phone and email. Work closely with engineering teams for reporting and product enhancements. Provide training to clients on product functionalities and technical tools.

Atlean World is a pioneering HR SaaS consultancy dedicated to fostering multicultural work environments. We excel in navigating multilingual markets, ensuring that the recruitment journey for candidates is seamless and enjoyable.Your Next Career Opportunity Awaits! If you are fluent in Catalan and have a passion for assisting others, this is the perfect role for you! Your unique language skill will be highly valued in our vibrant team. About Our ClientWe are recruiting for a top-tier provider of payment solutions and business technology. Envision a platform that enables restaurants to manage bookings, retail stores to sell online, and salons to organize appointments—all from one integrated system. This is the innovative business operating system that supports thousands of companies around the globe. ResponsibilitiesIn your role as a Customer Support Agent, you will serve as a friendly, problem-solving ally for our business clients, helping them maximize their experience with our platform.Assist B2B clients in Catalan and English via phone, email, and chatDiagnose issues and provide tailored solutions to clientsVerify account information while adhering to compliance protocolsEnsure every interaction is delivered with empathy, professionalism, and excellence Why This Role Is UniqueYour fluency in Catalan is a rare asset that will truly make a differenceBecome part of a diverse, international team where your contributions are valuedEnjoy opportunities for continuous learning and career advancementWork in an inclusive, people-first culture where you can be your authentic self

Atlean World is a pioneering HR SaaS consultancy dedicated to fostering multicultural environments as a new standard. We excel in navigating multilingual markets, ensuring that candidates experience a seamless and enjoyable recruitment journey.Your Next Job Awaits Without Borders! Join us for an exciting opportunity to work remotely in Portugal as a Dutch Fashion Customer Support Agent. Why This Role in Fashion Customer Support is Ideal for Your Growth:Experience the vibrant culture of Portugal while working in a multicultural setting.Represent leading global fashion brands, contributing to style and innovation across renowned clothing lines.Accelerate your career growth with ample development opportunities. Your Daily Responsibilities Will Include:You will receive specialized training for products and services associated with global fashion brands, part of a prestigious Fortune 500 group.Your key responsibilities will include:Providing customer assistance leveraging your troubleshooting expertise.Becoming a product specialist.Offering support via email, chat, and phone.Bringing your positive energy to every interaction.Gaining expertise in a specific brand. Requirements for Success:What You Need to Excel in This Role:Language Proficiency: Fluent in Dutch and proficient in English.Tech Enthusiast: A keen interest in the latest technology.Customer Service Experience: Previous experience is a plus.Excellent Communication Skills.Empathy and Understanding: Strong interpersonal skills.Benefits of Joining Our Team:As part of our team, you can expect:A fulfilling remote work experience based in Portugal.Significant career growth potential with a renewable 12-month contract.Additional perks: meal vouchers and two extra salaries annually.Wellness Initiatives: Private health insurance after six months. Relocation Package Includes:Covered flight expenses to Portugal.Airport pick-up and settling assistance.Accommodation in shared apartments.Complimentary Portuguese language lessons.Access to free sports activities. Join us for exciting activities like football tournaments, beach barbecues, surf lessons, and cultural events!Make this your Next Job Without Boundaries! Explore more about Atlean World below:Atlean World will be your partner throughout your recruitment journey.

Join Cross Border Talents as a Danish Customer Support Agent in Lisbon!Are you enthusiastic about customer support and technology? If yes, we invite you to become part of one of the leading BPO companies in Lisbon. Our client is a global powerhouse and one of the largest employers in Portugal, celebrated for its outstanding workplace environment.In recent years, they have been recognized as one of the best companies to work for in Portugal by the Great Place to Work Institute and nominated multiple times by Exame Magazine for their exceptional customer service.Your primary responsibility as a Customer Support Agent will be to deliver top-notch service while collaborating with prestigious international brands.Your Responsibilities:Handle inbound calls and address customer inquiries.Provide support and guidance to customers, addressing service issues with empathy and efficiency.Maintain accurate records of customer inquiries and feedback in the services database.Utilize troubleshooting techniques, including open-ended questions and support documents.Offer solutions to common problems and frequently asked questions.

Join Cross Border Talents as a Dutch Customer Support Agent in beautiful Lisbon, Portugal!Are you enthusiastic about customer support and technology? Do you aspire to work with a leading BPO company in one of Europe's most vibrant cities? Our client is a global powerhouse and a key player in the Portuguese market.As a Customer Support Agent, your primary responsibility will be to deliver exceptional service, aiding customers while collaborating with prestigious international brands.Your Responsibilities: Respond to incoming calls and customer inquiries promptly; Provide empathetic support and resolve customer issues efficiently; Maintain accurate records of customer interactions and feedback in the database; Utilize troubleshooting techniques involving open-ended questions, support documents, and training; Offer solutions to common queries and problems.

Are you enthusiastic about customer support and the latest technologies? Join one of Lisbon's leading BPO companies! Our client stands as a global frontrunner and one of the largest employers in Portugal. Over the years, they have consistently earned accolades as an outstanding workplace and one of the best providers of customer service, recognized multiple times by the Great Place to Work Institute and Exame Magazine.Your role as a Customer Support Agent involves delivering top-notch service to customers while collaborating with renowned global brands.Your Responsibilities:Respond to incoming calls and customer inquiries;Provide guidance and resolve customer service issues promptly and empathetically;Maintain precise entries of customer inquiries and feedback in the customer services database;Troubleshoot issues using open-ended questions, support documents, and system training;Offer solutions for common problems or frequently asked questions.

Are you enthusiastic about customer support and modern technology? Join one of Lisbon's leading BPO providers! Our esteemed client is a global leader and one of Portugal's largest companies, consistently recognized for its exceptional workplace culture and customer service, honored multiple times as the best employer in Portugal by the Great Place to Work Institute and twice by Exame Magazine.Your primary responsibility as a customer support agent is to deliver top-notch service to clients while collaborating with esteemed international brands.Your Responsibilities: Handle incoming calls and respond to customer inquiries. Provide timely support and solutions to customer service issues with empathy and professionalism. Maintain precise records of customer inquiries and feedback in the service database. Troubleshoot issues using open-ended questions, support documents, and system training. Offer recommendations for common issues or frequently asked questions.

Do you have a passion for customer support and technology? Are you looking to join one of the leading BPO companies in Lisbon? Our client is a globally recognized leader and one of the largest employers in Portugal.Your primary responsibility as a Customer Support Agent will be to enhance customer satisfaction by providing high-quality service while collaborating with prestigious global brands.Your Responsibilities:Respond to incoming calls and customer inquiries.Address phone inquiries, support customers, and resolve service issues promptly and empathetically.Maintain accurate records of consumer inquiries, feedback, and questions in the customer service database.Utilize troubleshooting techniques, including open-ended questions and support documentation.Provide recommendations for common issues and frequently asked questions.

Are you enthusiastic about customer service and technology? Do you want to be part of a leading BPO company in Lisbon? Our client, a global powerhouse and one of Portugal's largest firms, has received accolades for being an exceptional workplace, recognized multiple times by the Great Place to Work Institute and twice by Exame Magazine as one of the best companies to work for in Portugal.As a Customer Support Agent, your mission will be to enhance customer experiences by providing top-notch service while collaborating with prestigious global brands.Your Responsibilities: Handle inbound calls and address customer inquiries; Provide support and guidance to customers, resolving service issues with empathy and efficiency; Maintain accurate records of customer inquiries, feedback, and interactions in the service database; Utilize troubleshooting techniques, including open-ended questions and reference materials; Offer solutions and recommendations for common queries or issues.

Are you enthusiastic about customer support and technology? Join one of the leading BPO companies in Lisbon! Our client is a global frontrunner and among the largest firms in Portugal, recognized repeatedly as an exceptional workplace, earning accolades from the Great Place to Work Institute and Exame Magazine for outstanding customer service.Your role as a Customer Support Agent is vital in delivering top-notch service to customers while collaborating with prestigious global brands.Your Responsibilities:Respond to inbound calls and customer inquiries with professionalism.Provide timely and empathetic assistance to customers, addressing issues effectively.Maintain precise records of customer inquiries and feedback within the customer service database.Utilize open questions, support documents, and system training to troubleshoot customer issues.Offer solutions to common challenges or frequently asked questions.

Join our client, a leading global business process outsourcer (BPO) that excels in customer experience, payment management, and comprehensive sales and marketing services across various channels.We are seeking passionate Polish native speakers or individuals fluent in Polish (C2) with proficient English skills (B2) to thrive as Customer Support Specialists in a dynamic call center environment located in Lisbon, Portugal. In this role, you will:Assist customers with Pre-Sales inquiries, general questions, and technical support issues via phone, email, chat, and social messaging platforms.Adapt the brand's voice and tone for both private and public interactions to ensure consistent communication across all channels.Handle customer escalations effectively, documenting relevant case information, and escalate issues to higher support tiers as necessary.