Software Quality Assurance Intern

At Angkas, we are dedicated to transforming lives by providing our bikers with opportunities that foster sustainable livelihoods, benefiting not only their families but also their communities.Responsibilities:Conduct manual testing for web and mobile applications to verify features and uphold product quality standards.Assist in drafting, updating, and managi…

Please ensure to whitelist the domains "lever.co" and "hire.lever.co" with your email provider to receive our communications.Quality Assurance SupervisorAt Wing, we are on a transformative journey to reshape the future of work for businesses globally! Our goal is to be the ultimate destination for companies aiming to construct exceptional teams and streamline their operations. We are currently seeking a dedicated Quality Assurance Supervisor to join our team immediately!Job OverviewThe Quality Assurance Supervisor plays a crucial role in ensuring top-notch service quality, consistent performance, and utmost client satisfaction among our virtual assistant workforce. This position entails overseeing quality assurance processes, assessing VA performance, mentoring team members, and collaborating with operations and training departments to uphold superior service standards.Key Responsibilities:Quality Assurance & Performance Management• Design, implement, and maintain robust QA frameworks, scorecards, and evaluation criteria for virtual assistants.• Conduct regular audits of VA tasks, communications, productivity, and adherence to SOPs.• Analyze client feedback to identify trends, risks, and opportunities for improvement.• Ensure virtual assistants meet contractual SLAs, KPIs, and client expectations.Team Leadership & Coaching• Oversee and mentor QA analysts or quality reviewers as applicable.• Provide constructive feedback and performance insights to virtual assistants.• Collaborate with Team Leads and Operations Managers to address performance deficiencies.• Support corrective action strategies and improvement initiatives.Process Optimization & Documentation• Identify recurring quality challenges and propose process or training enhancements.• Partner with Training and Onboarding teams to enrich learning materials.• Maintain current QA documentation, SOPs, and industry best practices.• Ensure uniformity in QA evaluations across all accounts and teams.Client Engagement & Stakeholder Collaboration• Serve as the quality liaison for internal stakeholders and client-facing teams.• Assist in preparing quality reports for clients when necessary.• Address escalations related to performance or service quality promptly.Reporting & Analytics• Develop and present comprehensive QA reports, dashboards, and performance summaries.• Monitor quality metrics, trends, and improvement outcomes.• Utilize data analytics to derive insights from quality performance.

Embrace the Lendi Group's mission and values to provide every customer with an outstanding and secure property finance experience.Foster an inclusive workplace culture that reflects Lendi Group's values, encouraging teamwork and positivity among colleagues to instigate significant advancements in the lending sector.Demonstrate empathy and understanding towards our customers' needs, delivering tailored solutions that affirm our dedication to a human-centered home loan process.Take proactive responsibility for our customers' journeys by keeping them updated throughout each phase, ensuring their requirements are met and exceeded through thorough follow-ups.Assess interactions and case work in line with our Quality Assurance Framework.Conduct detailed evaluations of calls and processes to maintain our high standards of excellence.Spot emerging patterns and areas for coaching and enhancement.Provide constructive feedback and training in accordance with Quality, Risk, and Compliance standards.Quickly resolve quality breaches and issues to uphold compliance and enhance customer satisfaction.Compile regular reports for the Quality Assurance Manager, promoting transparency and accountability.Lead refresher coaching and training sessions to improve team performance.Analyze customer experience data, delivering actionable insights to foster adherence and improvements.Identify and implement continuous improvement opportunities within the quality function.Support ongoing enhancement initiatives across the Customer Service Centre, nurturing a culture of innovation and excellence.

At Angkas, our mission is to combat poverty in the Philippines by empowering our bikers to establish sustainable livelihoods that positively influence their families and communities.The Senior Quality Assurance Engineer will be instrumental in laying the groundwork for achieving this mission by ensuring our software applications operate at peak performance under various conditions.Key Responsibilities:● Uphold quality throughout the entire software development lifecycle, from requirements gathering to delivery.● Lead and conduct comprehensive end-to-end testing.● Strategize and implement the optimal balance of manual testing and test automation for our mobile applications.● Enhance the test automation process at Angkas by refining tools/scripts, expanding test coverage, and optimizing code structure.● Diagnose and analyze bugs within the application to assist developers in identifying root causes.● Automate repetitive manual tasks to boost productivity for yourself and your team.● Craft clear, comprehensive, and detailed test plans for the development team's work.● Ensure timely testing and delivery of your assigned tasks consistently.● Engage in product discussions and refine acceptance criteria.● Acquire substantial product knowledge and comprehend the technical architecture of our offerings.● Eliminate dependencies by producing clear documentation.● Collaborate with fellow engineers, designers, and QAs to clarify implementation details based on established architectural and design patterns.● Embrace Angkas values and integrate them into daily interactions naturally.

Join our dynamic team at Angkas as a Senior Quality Assurance Engineer, where you will play a pivotal role in ensuring the highest quality standards throughout the software development lifecycle.Key Responsibilities:Oversee and guarantee quality assurance from the initial requirements gathering phase to the final software delivery.Lead and perform comprehensive end-to-end testing.Design and execute an optimal blend of manual testing and test automation for our mobile applications.Enhance the test automation process by improving tools, scripts, and code structures.Diagnose and analyze software bugs to assist developers in identifying root causes.Automate repetitive manual tasks to boost productivity within your squad.Create clear, detailed, and concise test plans for your team's development efforts.Consistently manage and deliver your testing tasks on time.Engage in product discussions and refine acceptance criteria collaboratively.Develop a solid understanding of the product and its technical architecture.Eliminate dependency by producing succinct documentation.Conduct code reviews that align with engineering standards and are recognized as beneficial by the team.Collaborate with engineers, designers, and QAs to clarify implementation details based on established architectural and design patterns.

Are you a meticulous individual with a passion for quality assurance? Join our dynamic team at Bluelight Consulting as a Quality Assurance Manual Tester. This remote role offers you the flexibility to work from anywhere in the Philippines while contributing to the success of our projects.Your primary responsibility will be to ensure the quality and functionality of our software products by executing manual tests, identifying defects, and collaborating with developers to achieve high-quality deliverables. You will play a crucial role in enhancing user experience and maintaining our reputation for excellence.

[Active Pooling]The Mid-Senior Mobile Quality Assurance Engineer will be instrumental in establishing the essential frameworks to guarantee optimal performance of software applications across diverse conditions.Key Responsibilities:Conduct thorough testing of iOS and Android mobile applications across functional, UI/UX, smoke, and regression scenarios.Perform comprehensive regression testing for each release to secure application stability.Identify, document, and track defects with precise steps and logs.Assist in end-to-end testing of new features, enhancements, and application improvements.Collaborate with Product, Engineering, and Design teams to validate requirements and troubleshoot issues.Maintain mobile test cases, regression suites, and release checklists.Carry out device compatibility testing across various OS versions and device types.Support automation initiatives for enhanced and reliable regression coverage.

Join our BITS-Digi Solutions Robot & AI team as a Software Engineer Intern and immerse yourself in a dynamic learning environment where you'll have the opportunity to:Design and develop automation applications ranging from small to medium size, engaging in coding and programming tasks.Debug, test, and refine your code to ensure optimal performance and functionality.Assist senior developers in creating documentation and executing software testing procedures.Engage in collaborative technical discussions with experienced developers and team leaders, enhancing your professional development.Stay ahead of the curve by proactively learning about emerging technologies.

Job Title: Quality Assurance Tester and Business ConsultantLocation: Makati, Philippines (Onsite)Join our dynamic team at Cygnify as we partner with a leading fintech company to seek an adept Quality Assurance (QA) Tester and Business Consultant. This is an exciting opportunity to contribute to innovative projects in the heart of the Philippines.Key Responsibilities:QA Testing:Develop, execute, and uphold both manual and automated test cases covering functional, regression, integration, and user acceptance testing (UAT).Identify, document, and monitor defects while collaborating with developers to validate solutions.Analyze testing outcomes, communicate findings, and propose actionable solutions to address potential issues.Keep abreast of the latest testing tools, methodologies, and industry best practices.Business Consulting:Collect business requirements, perform gap analysis, and provide tailored solutions.Create business specifications, comprehensive process documentation, and user manuals.Assist in project implementation, system configuration, training, and deployment activities.Lead workshops, conduct stakeholder interviews, and manage change initiatives.Deliver first and second-level application support alongside ad-hoc consulting services.

Join our dynamic team at SDI Media as a Freelance Thai Quality Control Editor! We are seeking skilled individuals fluent in Thai and English to collaborate on exciting media localization projects. This is a fantastic opportunity to be part of our growing pool of talent for various upcoming assignments.

Join SAVii: Be a Catalyst for Change! About SAViiSince our inception in 2017 as SAVii PH, we have been at the forefront of reshaping the employee wellness sector. Our comprehensive salary-linked wellness services cater to emerging markets, notably in the Philippines and India, enabling HR leaders to enhance their teams' financial well-being. As the foremost player in the Philippines, we are on the lookout for enthusiastic individuals to join our expanding team! Are you eager to make a difference? Our Culture: Enabling Your SuccessAt SAVii, our people are our priority. We celebrate individuality and foster a collaborative environment where every voice matters. As a remote-first organization, we promote a flexible work-life balance, allowing you to thrive both personally and professionally. We embrace diversity and believe it is the cornerstone of our achievements. With a focus on respect and continuous development, we empower our team to innovate and push boundaries together. Here, every contribution is valued, and together, we are not just meeting targets—we are changing lives and making a significant impact.Our dynamic environment encourages bold initiatives and learning from each step taken. Bring your authentic self because we believe that's where the best ideas flourish and how we will continue to lead in employee wellness. Role OverviewThe Growth Marketing Intern will assist in the implementation and improvement of our Growth Marketing strategies through effective coordination, quality assurance of marketing materials, and data management. Responsibilities include maintaining and verifying the quality of marketing assets, managing and updating databases, assisting in the production of print materials, and supporting daily administrative tasks to facilitate team collaboration. You will collaborate closely with internal teams, partners, suppliers, and various stakeholders, while also taking on additional marketing tasks as needed.

Join our dynamic team at SDI Media as a Freelance Bahasa Indonesian Quality Control Editor! We are seeking talented individuals passionate about language and detail-oriented editing. As a part of our freelance pool, you will have the opportunity to work on exciting localization projects in both Bahasa Indonesian and English.

Key Responsibilities:1. Job Description Management:Assist in gathering and consolidating job descriptions across various departments.Ensure all job descriptions are revised and formatted using the standard template.Support tracking the submission and completion status of job descriptions.Help organize and maintain an updated inventory/database of job descriptions.2. Training Records Management:Assist in organizing and maintaining training records and documentation.Ensure precise tracking of training completions, certifications, and attendance.Help coordinate the logistics and communication of training activities.Assist in collecting feedback and preparing reports related to training.3. Employee Engagement Activities:Support HR Business Partners and the People and Strategy Team in organizing employee engagement events and initiatives.Help manage communication and logistics for engagement activities such as summer outings, company anniversaries, and other site activities.4. General HR Support:Provide administrative assistance to HR Business Partners as needed.Support in preparing presentations, reports, and other HR documentation.Assist with any ad-hoc HR tasks and projects that may arise.

At Angkas, we are driven by a mission to alleviate poverty in the Philippines by creating sustainable livelihood opportunities for our bikers, positively impacting their families and communities.As a Senior Software Engineer specializing in Flutter, you will be pivotal in laying the groundwork for this mission. You will embody our values, deliver high-quality app releases, and foster innovation to enhance the accessibility of the Angkas app for a broader audience of Filipinos.Key Responsibilities:Design, develop, and maintain high-performance mobile applications for both iOS and Android platforms using Flutter.Collaborate with cross-functional teams, including backend developers, product owners, project managers, user experience researchers, quality assurance testers, and other stakeholders, to gather requirements and understand project objectives.Troubleshoot and resolve complex technical challenges while optimizing application performance and reliability.Engage in agile methodologies, participating in planning sessions, daily stand-ups, and refinement meetings to ensure timely feature delivery.Conduct code reviews, write unit tests, and uphold best practices to maintain code quality and performance standards.Mentor junior and mid-level developers, imparting best practices for mobile architecture.Provide support for production issues, ensuring the business operates smoothly 24/7.Foster a positive and collaborative work environment through effective and professional communication.

As a Business Development Officer at Colliers International, you will play a pivotal role in driving the growth of our Real Estate Management Services sector. Your primary focus will be on developing and nurturing client relationships, identifying new business opportunities, and creating strategic partnerships.Your initiative, strong communication skills, and ability to thrive in a fast-paced environment will be essential as you collaborate with various teams to deliver exceptional service to our clients and contribute to the overall success of the organization.

Engage in client acquisition through proactive outreach methods including cold calling and saturation exercises, while exploring all legal avenues to establish and nurture client relationships.Collaborate with our Market Analyst team to prepare client submissions, including project briefs, case studies, and detailed analyses covering both technical and financial due diligence.Design and present persuasive pitches to potential clients.Coordinate and lead site inspections tailored for client needs.Manage documentation related to transaction processes, including options lists, requests for proposals, and letters of intent.Negotiate terms and contracts on behalf of clients to ensure optimal outcomes.Mentor and lead a team of brokers, fostering their professional growth.Work alongside our Client Engagement Coordinator to deliver exceptional post-sales support to clients.Assist in organizing and participating in various client engagement initiatives.

Join Angkas as a Product Operations Intern and contribute to optimizing product teams for peak performance. In this dynamic role, you'll establish a strong foundation through the analysis of metrics, development of infrastructure, refinement of business processes, implementation of best practices, management of budgeting, and generation of insightful reports.Key Responsibilities: Collaborate across functions to enhance product processes, workflows, and organizational collaboration. Boost product team efficiency by gathering, organizing, and analyzing product usage data to empower product management decisions. Manage tools and tech stack, enable product capabilities, understand customer feedback, conduct product experiments, and facilitate ongoing team training. Coordinate with various departments to create effective customer feedback loops for the product team. Support the implementation of administrative, human resource, and operational processes within the product team. Develop and execute go-to-market strategies and playbooks for existing products.

Join our dynamic team at Colliers International as an Assistant Manager in Office Services, specializing in Tenant Representation. This role is ideal for driven individuals looking to start their career in the real estate sector. As part of our team, you will assist in providing exceptional service to tenants, helping them to find the right office spaces tailored to their needs.

Join our dynamic team at Colliers International as a Research and Advisory Analyst. In this exciting entry-level position, you will be integral in providing critical insights and advisory support to our clients. Your analytical skills will contribute to our mission of delivering top-notch real estate services.As part of our Valuation & Advisory Services department, you will collaborate with experienced professionals and gain invaluable experience in research methodologies, data analysis, and client engagement. This is a fantastic opportunity to kickstart your career in a thriving industry.

Angkas is seeking a Product Operations Intern to join the team in Makati City. This internship supports the product team’s daily work and plays a key role in building processes that encourage collaboration, data-based decisions, and ongoing improvement. What you will do Streamline product processes and workflows to help different teams work together more effectively. Gather, organize, and analyze data on product usage to support informed decision-making. Assist with managing the product team’s tools, technology stack, customer feedback channels, experimentation, and training activities. Coordinate with other groups to set up feedback loops for the product team. Support administrative, HR, and operational tasks as needed. Contribute to go-to-market strategies and help create playbooks for current products. Participate in field testing or competitive analysis when necessary. Requirements Ability to ride motorcycle taxis is required. Internship is based in Makati City, Metro Manila, Philippines.