Audio-Visual Service Engineer

Company Overview:Established in 2002, DVI Solutions has emerged as a premier provider of innovative audio-visual systems that enhance communication and collaboration among our clients. We operate across multiple countries including Singapore, Thailand, Shanghai, Hong Kong, Vietnam, India, Malaysia, and Indonesia, serving a diverse clientele that spans corpor…

Company Overview:DVI Solutions has been at the forefront of providing innovative audio-visual solutions since 2002. We empower our clients to enhance communication and collaboration, whether in local offices or across international borders. With a presence in key markets including Japan, Singapore, Thailand, Shanghai, Hong Kong, Vietnam, India, Malaysia, and Indonesia, we have successfully served a diverse clientele comprising corporations, government entities, educational institutions, retail businesses, and hospitality sectors.Position Overview:The Field Service Technician specializing in AV and Workplace Technology plays a crucial role in the installation, configuration, troubleshooting, and support of audio-visual systems and workplace technologies at client sites. This is a hands-on, client-facing position that ensures the seamless operation of meeting rooms, collaboration tools, and integrated AV systems. Key Responsibilities:Execute the installation, configuration, and commissioning of audio-visual and workplace technology systems, including displays, projectors, conferencing setups, control systems, and associated peripherals.Conduct on-site troubleshooting, diagnostics, and repair for AV and IT-related issues.Provide support for collaboration technologies, including video conferencing, wireless presentation setups, and room scheduling systems.Interpret and implement system schematics, wiring diagrams, and technical documentation.Carry out equipment mounting, cable termination, labeling, and rack installations.Perform system tests to verify functionality, performance, and compliance with specified standards.Deliver basic user training and technical support to clients as needed.Accurately document service activities, configurations, and resolutions.Collaborate with project managers, engineers, and remote support teams.Maintain professionalism while on-site at client locations.Follow safety protocols, company procedures, and quality guidelines.Qualifications:Minimum of 2 years experience in AV systems, workplace technology, or field IT support.Demonstrated hands-on troubleshooting and problem-solving abilities.Knowledge of AV signal flow, basic networking principles, and device configuration.Capability to work independently on-site and manage time effectively.Customer-service oriented with a comfort level in client-facing environments.Familiarity with video conferencing platforms such as Microsoft Teams Rooms, Zoom Rooms, Cisco, Poly, Crestron, and Extron.Basic understanding of networking concepts, including IP addressing, VLANs, and PoE. Why Join Us:Engage with regional projects involving prestigious global brands.Gain exposure to multinational clients and cross-border collaboration.Work with cutting-edge technology solutions, including immersive video walls and hybrid meeting environments.

Company Overview:Established in 2002, DVI Solutions stands as a premier provider of audio-visual solutions, dedicated to enhancing communication and collaboration for our clients—whether they are working with colleagues down the hall or partners halfway around the globe. With a robust presence across Asia, including countries such as Japan, Singapore, Thailand, and more, our portfolio includes a diverse array of satisfied clients, from corporations to educational institutions and government entities.Role Overview:As a Project Manager at DVI Solutions, you will play a critical role in delivering cutting-edge audio-visual and collaboration solutions tailored for our corporate clientele across various sectors, including corporate offices, healthcare, education, and hospitality. This full-time position requires a commitment of six days a week, from Monday to Saturday, with flexibility based on project requirements.Key Responsibilities: Direct and oversee the complete project lifecycle, ensuring timely delivery and compliance with quality standards. Develop and maintain strong client relationships by understanding their unique requirements and ensuring their satisfaction. Provide expert project management guidance to team members. Supervise the integration of technological solutions, ensuring seamless functionality and user experience. Ensure adherence to safety and industry regulations throughout all project phases. Manage project budgeting, resource allocation, and scheduling effectively. Collaborate with the Services Division to ensure post-installation support and maintenance.

About the Role Code and Theory is looking for a Senior Visual Designer in Manila to help shape digital experiences across client websites, mobile apps, and internal tools. This role calls for a creative mind that values both form and function, bringing fresh ideas to every project. What You Will Do Collaborate with user experience specialists, strategists, and client service teams to deliver thoughtful design solutions Create original concepts and carry them through to polished execution Balance visual appeal with usability across a range of digital platforms Mentor junior designers, helping them develop their skills and expand their design approach What We Value Imagination and a strong sense of aesthetics Commitment to high standards in design and execution Enthusiasm for working with others and sharing knowledge Experience designing for web, mobile, and digital tools

We are seeking a dynamic and creative Visual Merchandising Manager to join our esteemed team at LVMH Moët Hennessy Louis Vuitton. In this pivotal role, you will be responsible for crafting and implementing innovative merchandising strategies that enhance the brand's visual appeal and drive retail success.Your expertise will ensure that our merchandise is displayed in a manner that captivates customers and aligns with our brand identity. This is an exciting opportunity to work within a prestigious luxury goods environment, where your contributions will directly impact the customer experience.

love, bonito is seeking a Visual Design Intern in Manila to work closely with experienced designers. This internship provides practical exposure to creative projects that help define the brand’s visual identity. Key Responsibilities Assist the design team with a variety of creative assignments Offer ideas and contribute design work that shapes the brand’s style Build hands-on design skills within a collaborative studio environment Location Based in Manila, Metro Manila, Philippines.

Join Nice Ltd. as a Professional Services Engineer focused on Implementation, where your expertise will be pivotal in driving successful project delivery and enhancing client satisfaction. You will collaborate closely with cross-functional teams to facilitate the integration of our solutions.

At NiCE, we embrace challenges without limits, constantly pushing our boundaries. We are ambitious, transformative, and committed to winning. Our standards are set high, and we consistently exceed them. If you share our passion, we present you with an extraordinary opportunity to ignite your career.What does this role entail?As part of our expanding professional services team in Manila, you will become a champion and expert in Proactive AI, providing top-notch implementations, analyses, support, and more to clients globally.Initially collaborating with our teams in the EU and US, you will ensure quality assurance, automation, implementation, and support for both new and existing clients. As Proactive AI extends into the APAC region, our Manila team will spearhead local client implementations, quality assurance, support, and delivery.How will you contribute to our success?Implement MPower Proactive AI Agents under experienced engineers' guidance, from understanding requirements to configuration, testing, and deployment.Deliver quality-driven technical tasks in client engagements focusing on accuracy and satisfaction.Work with regional and global teams to build, test, and support proactive customer journeys using internal tools and APIs.Analyze client needs and aid in translating business processes into automated solutions.Configure and customize the SaaS platform to align with customer requirements.Assist in documenting solution designs, integrations, and implementation workflows.Troubleshoot, debug, and resolve issues related to implemented solutions.Enhance customer journey optimization using MPower transactional data and basic analytics.Write and maintain SQL queries for effective reporting and data validation.Develop and debug JavaScript code to facilitate integrations and custom logic.Engage in knowledge sharing, documentation, and continuous improvement initiatives within the team.Provide implementation or post-go-live support as part of a shared on-call rotation.Perform additional duties as assigned to support Professional Services objectives.

Join Nice Ltd. as a Professional Services Engineer specializing in Implementation. In this pivotal role, you will leverage your technical expertise to guide clients through successful integrations of our innovative solutions. You will collaborate with cross-functional teams, ensuring the delivery of high-quality services that meet client needs and drive satisfaction.

Join Nice Ltd. as a Professional Services Engineer focusing on Customer Success and Customer Experience (CX). In this role, you will be pivotal in ensuring the satisfaction of our clients by providing top-notch technical solutions and support. You will collaborate with clients to understand their needs, implement effective solutions, and ensure a seamless integration of our products into their operations.

Join Nice Ltd. as a Professional Services Engineer specializing in Quality Assurance and Automation within our Customer Experience (CX) division. In this pivotal role, you will be responsible for enhancing the quality and efficiency of our services by implementing automation solutions and ensuring rigorous testing practices.

Join Nice Ltd. as a Professional Services Engineer specializing in Quality Assurance and Automation within our Customer Experience (CX) division. In this role, you will work closely with clients to ensure our products meet the highest standards of quality while implementing automation solutions that enhance efficiency and reliability.Your responsibilities will include designing and executing test plans, identifying and resolving issues, and collaborating with cross-functional teams to deliver exceptional solutions. We are looking for a proactive individual who thrives in a fast-paced environment and is passionate about technology and customer satisfaction.

At NICE, we continually push the boundaries of what's possible. Our ambition drives us to be game changers in the industry, and we're committed to achieving excellence. If you're eager to take on exciting challenges and ignite your passion for innovation, we invite you to explore a remarkable career opportunity with us.What does the role entail?As a Senior Professional Services Engineer, you will be a pivotal customer-facing resource responsible for delivering specialized expertise and solutions surrounding NICE's innovative products and services. This includes implementing, configuring, and optimizing AI-driven applications—such as chatbots, knowledge assistants, and other digital solutions—tailored for enterprise contact centers. The role requires a blend of technical acumen and business insight, necessitating engagement with clients to accurately assess their needs, provide consultative support, and deliver state-of-the-art solutions.

Join Nice as a Professional Services Engineer specializing in Customer Success and Customer Experience (CX). In this pivotal role, you will work closely with clients to ensure they derive maximum value from our solutions. You will engage with customers to understand their needs, provide technical expertise, and deliver tailored solutions that enhance their overall experience.

At TTEC Digital, we empower our clients to create a workplace where employees feel appreciated and supported, recognizing that exceptional customer experiences begin with satisfied employees. Our vision is to cultivate an environment where each employee can excel.The NICE CXone Engineer plays a vital role in the development, testing, and deployment of the NICE CXone software platform. This position requires a hands-on approach and expertise in both business and technical consulting. Your responsibilities will include implementing the NICE CXone software and leveraging your technical expertise in various Contact Center technologies such as NICE CXone, IVR/ACD, VoIP, Email, SMS, and Chat systems. Key responsibilities encompass all aspects of technology, including, but not limited to, product and feature design and development, unit testing, code reviews, defect resolution during the QA cycle, production environment support, and collaborative development in an agile or waterfall framework.

Nice Ltd. is seeking a Lead Professional Services Engineer for the Customer Success team based in Manila, Philippines. This role centers on helping clients gain the most from Nice solutions and ensuring they achieve their goals with the company’s products. Key responsibilities Guide clients through each stage of product implementation, from initial setup to full deployment Share best practices to encourage strong adoption and ongoing use of Nice solutions Lead training sessions that help customers use Nice products with confidence Communicate effectively with both technical and non-technical contacts Requirements Solid technical background and practical experience with enterprise software Ability to explain complex topics to varied audiences Experience supporting customers during onboarding and throughout their journey

Join our dynamic team as an SEO Specialist for Managed Services! In this role, you will be responsible for optimizing our managed services to enhance online visibility and drive organic traffic. Your expertise in SEO strategies will help us connect with our clients effectively.

Workstream creates HR, payroll, and hiring software designed for the hourly workforce. The company serves clients such as Burger King, IHOP, and KFC, aiming to make it easier for hourly workers and their employers to succeed. Backed by investors including Founders Fund, BOND, and Coatue, Workstream continues to grow as a Series B company. The Senior Software Engineer - Professional Services role is based in Manila, Philippines, and offers full remote flexibility. This position supports Workstream's mission to deliver technology that meets the needs of hourly workers and their employers. What we offer Fully remote work setup Salary paid via direct bank transfer $50 monthly stipend Annual bonus program Flexible paid time off (PTO) Our values Workstream seeks people who want to help build a positive, collaborative team culture and who share our company values.

At TTEC Digital, we empower our clients by cultivating a workplace where employees feel appreciated and supported, as we believe that an exceptional customer experience starts with a committed workforce. Our goal is to create an environment where employees can excel and thrive.The Senior Engineer for NICE CXone Professional Services will play a crucial role in the development, testing, and delivery of the NICE CXone software platform. This position is highly technical and hands-on, requiring both business acumen and technical consulting skills. You will be responsible for implementing the NICE CXone software, leveraging your expertise in diverse Contact Center technologies including NICE CXone, IVR/ACD, VoIP, Email, SMS, and Chat systems. Key responsibilities encompass all technology tiers, including (but not limited to) product design and development, unit testing, code reviews, defect resolution during the QA cycle, production environment support, and collaboration with fellow developers in an agile or waterfall development setting.This is a fully remote position based in the Philippines.

Customer Service Representative - Financial ServicesIndustry: Tax and Financial ServicesAbout Us: At getwingapp, we are dedicated to providing exceptional tax preparation, client onboarding, and comprehensive financial services. Our mission is to enhance client interactions and streamline administrative processes, ensuring a smooth experience for all our customers. We leverage advanced software tools such as Go High Level and Financial Sense to facilitate organized workflows and enhance communication.Objective: We aim to significantly improve the efficiency of our client onboarding process, centralize follow-ups, minimize communication bottlenecks, and professionally address tax-related inquiries.Join our team as a Customer Service Representative!Key Responsibilities:1. Facilitate client onboarding post-sale2. Oversee follow-ups and necessary document collection3. Provide knowledgeable responses to tax-related inquiries4. Collaborate with sales and administrative teams5. Manage incoming calls, redirect inquiries, and arrange meetings6. Maintain communication threads in Go High Level7. Assist with administrative tasks and database management8. Go above and beyond to engage with customers9. Perform ad hoc tasks as requiredRequired Qualifications:• Minimum of 4 years of experience in a Customer Service role, preferably within a B2C or B2B environment• Demonstrated expertise in financial services and tax-related fields• Exceptional English communication skills, both written and verbal (minimum B2 level)• Strong proficiency in phone, email, and instant messaging communication• Excellent organizational and time management abilities• Tech-savvy, familiar with desktop sharing, cloud services, CRM systems, and VoIP• Proficient in using online calendars and scheduling tools (e.g., Google Calendar)• Proactive and detail-oriented with a confident demeanor• Willingness to work night shiftsTechnical Requirements:• USB headset with noise cancellation• Functional webcam• Computer with a minimum 1.8 GHz processor and 4GB RAM• Internet speed: at least 25 Mbps for primary connection and 10 Mbps for backupBenefits:• Comprehensive health insurance (HMO)• Performance-based incentives• Job security and stability• Paid training programs• Inclusive workplace culture