Virtual Executive Assistant - Immediate Opening

Join Our Team as a Virtual Executive Assistant!MySigrid is on the lookout for a dedicated and proactive Virtual Executive Assistant to support our dynamic team. If you thrive in a fast-paced technology environment and have a passion for administrative excellence, we want to hear from you!

At SiteMinder, we recognize that the unique contributions of our employees are the cornerstone of our success. We are committed to fostering diverse teams that value and respect a multitude of voices, identities, backgrounds, experiences, and perspectives. Our inclusive culture allows employees to bring their authentic selves to work, ensuring a sense of pride in their contributions. It is through our differences that we continue to transform the landscape for our customers. Together, we achieve more!Who We Are...Since 2006, we have been at the forefront of technology innovation, creating a world-class hotel commerce platform that simplifies the online booking process for accommodation owners. Our mission is to empower hoteliers, helping them attract and secure more guests effortlessly. From charming boutique hotels to expansive chains, our platform supports a diverse array of accommodations including igloos, cabins, castles, holiday parks, campsites, pubs, resorts, Airbnbs, and much more. Today, we proudly stand as the world’s leading open hotel commerce platform, serving over 50,000 hotels across 150+ countries, with more than 130 million reservations processed annually through SiteMinder’s technology.About the Bilingual Customer Solutions Analyst Role...As a vital member of our Technical Support team, you will serve as a crucial link for our 33,000+ customers, enabling them to maximize their use of our SaaS solutions. This role offers a dynamic and energetic work environment filled with diverse interactions across various departments. You will develop invaluable, transferable skills while using your experience, personality, and people skills to enhance customer loyalty and satisfaction.In this position, you will provide essential technical support and assistance to SiteMinder customers worldwide in both English and Spanish.As the initial point of contact, your role will be instrumental in upholding the SiteMinder brand while delivering effective solutions across our comprehensive product suite and services. Your primary focus will be on external customers globally, as well as supporting our internal teams and partners.Key Responsibilities...Foster strong relationships with customers by delivering outstanding technical and analytical support alongside exceptional customer service through various communication channels, including phone, email, and chat....

Join Our Dynamic Team as a Senior Executive Assistant!At MySigrid, we are searching for a proactive and detail-oriented Senior Executive Assistant to support our team in a night shift capacity. This role is crucial for managing schedules and coordinating meetings with both internal and external clients, ensuring seamless communication and operational efficiency. The ideal candidate will possess exceptional organizational skills, demonstrate strong management abilities, and communicate effectively to facilitate smooth coordination among team members and clients.Key Responsibilities:Efficiently schedule and coordinate internal and external client meetings, optimizing the use of time and resources.Maintain a precise and up-to-date calendar while expertly managing conflicting schedules.Engage in professional communication with clients and internal teams through various platforms including email, phone, and messaging tools.Send timely reminders and follow-ups to ensure meeting attendance and preparedness.Assist with administrative tasks related to meeting management, including document preparation and internal communications.Efficiently manage administrative workflows to ensure smooth daily operations.Enhance team efficiency by prioritizing tasks, delegating appropriately, and managing urgent requests.Familiarity with Airtable is a plus!Requirements:1–2 years of experience in scheduling, coordination, or administrative support.Exceptional written and verbal communication skills in English.Strong organizational and management skills, with a keen attention to detail and the ability to oversee multiple schedules effectively.Proficient in using calendar tools (Google Calendar, Outlook) and communication platforms (Zoom, Teams, etc.).Ability to multitask, prioritize, and proactively manage workflow in a fast-paced environment.A positive, professional, and proactive demeanor.

Join MySigrid as an Executive Assistant!We are a forward-thinking company looking for a proactive and resourceful Executive Assistant to support our dynamic team. In this role, you will manage various administrative tasks and contribute to optimizing our operational processes in a tech-driven environment.

Emma Sleep is hiring a Bilingual Customer Service Representative with Korean language skills to join the team in Manila. This position centers on supporting Korean-speaking customers and ensuring their questions and concerns are handled promptly. Role overview This role involves assisting customers by answering inquiries, addressing issues, and providing helpful information. The focus is on delivering clear, friendly, and effective service to Korean-speaking clients. What you will do Respond to customer inquiries in Korean Resolve issues and provide solutions efficiently Support customers throughout their experience with Emma Sleep Requirements Fluency in Korean and English Strong communication and problem-solving skills Interest in helping customers and providing quality service

About EucalyptusAt Eucalyptus, we are dedicated to making good health last a lifetime. With over a billion individuals affected by obesity globally, we strive to combat preventable chronic conditions by providing superior long-term care.Eucalyptus is the driving force behind Juniper, a leading weight-management program that integrates GLP-1 medication with personalized nutrition, physical activity support, and comprehensive care from healthcare professionals including prescribers, nurses, health coaches, pharmacists, and dietitians. Our clinical research validates that our holistic approach significantly enhances patient weight loss during their treatment with Juniper, achieving results that are four times greater than traditional methods.Our Growth Story:Achieved 130% year-over-year revenue growth while reducing cash burn by 90%, with over $100M raised from prominent investors including BOND, NewView, Blackbird, and Airtree.Assisted over 350,000 patients managing obesity across five markets.Secured a selective NICE endorsement to offer services to the NHS.Customized our services for thousands of patients in Germany and Japan.About the Role (Your Responsibilities)As a Quality Specialist, your role is essential in guaranteeing that our patients receive empathetic and high-quality support as we expand. You will collaborate with key stakeholders and frontline operations to maintain care standards, extract insights from patient interactions, and foster continuous improvement in patient support processes. This position reports to the Senior Operations Manager for Juniper Australia.Conduct audits of patient support interactions (email, live chat, calls) with a focus on quality, tone, and compliance with internal standards.Generate weekly quality assurance reports for Team Leads, detailing quality scores, trends, and specific coaching or training recommendations.Analyze quality assurance results and support metrics (e.g., ticket quality, error rates, patient satisfaction) to identify trends and suggest actionable improvements.Maintain and enhance macros and templates for communication.

We are seeking a dynamic and strategic Tender Unit Support Centre Manager to lead our operations in the Asia Pacific region. This role is pivotal in managing our tender processes, ensuring the highest standards of efficiency and quality in our submissions. As a key member of our team, you will collaborate closely with various departments to support the growth and success of our projects.

Company Overview:DVI Solutions has been at the forefront of providing innovative audio-visual solutions since 2002. We empower our clients to enhance communication and collaboration, whether in local offices or across international borders. With a presence in key markets including Japan, Singapore, Thailand, Shanghai, Hong Kong, Vietnam, India, Malaysia, and Indonesia, we have successfully served a diverse clientele comprising corporations, government entities, educational institutions, retail businesses, and hospitality sectors.Position Overview:The Field Service Technician specializing in AV and Workplace Technology plays a crucial role in the installation, configuration, troubleshooting, and support of audio-visual systems and workplace technologies at client sites. This is a hands-on, client-facing position that ensures the seamless operation of meeting rooms, collaboration tools, and integrated AV systems. Key Responsibilities:Execute the installation, configuration, and commissioning of audio-visual and workplace technology systems, including displays, projectors, conferencing setups, control systems, and associated peripherals.Conduct on-site troubleshooting, diagnostics, and repair for AV and IT-related issues.Provide support for collaboration technologies, including video conferencing, wireless presentation setups, and room scheduling systems.Interpret and implement system schematics, wiring diagrams, and technical documentation.Carry out equipment mounting, cable termination, labeling, and rack installations.Perform system tests to verify functionality, performance, and compliance with specified standards.Deliver basic user training and technical support to clients as needed.Accurately document service activities, configurations, and resolutions.Collaborate with project managers, engineers, and remote support teams.Maintain professionalism while on-site at client locations.Follow safety protocols, company procedures, and quality guidelines.Qualifications:Minimum of 2 years experience in AV systems, workplace technology, or field IT support.Demonstrated hands-on troubleshooting and problem-solving abilities.Knowledge of AV signal flow, basic networking principles, and device configuration.Capability to work independently on-site and manage time effectively.Customer-service oriented with a comfort level in client-facing environments.Familiarity with video conferencing platforms such as Microsoft Teams Rooms, Zoom Rooms, Cisco, Poly, Crestron, and Extron.Basic understanding of networking concepts, including IP addressing, VLANs, and PoE. Why Join Us:Engage with regional projects involving prestigious global brands.Gain exposure to multinational clients and cross-border collaboration.Work with cutting-edge technology solutions, including immersive video walls and hybrid meeting environments.

ABOUT US At Indie Campers, we are transforming the road trip experience by making campervan rentals accessible for everyone. Our digital-first approach and dedication to customer satisfaction have established us as a leader in the travel industry, offering an exceptional booking experience and high-quality road trips at unbeatable prices. With over a million nights booked through our platform, we've welcomed more than 300,000 travelers from 169 countries. Our diverse offerings include short-term RV rentals, long-term campervan subscriptions, and the option to purchase one of our vehicles. Driven by technology and innovation, we face exciting challenges that demand top-tier talent. We are expanding our team and invite those who share our vision to join us on this thrilling journey. THE ROLE As the Team Leader for our On-Trip Support and Roadside Assistance teams, you will manage daily operations and ensure our customers receive outstanding service. You will act as the primary escalation point for complex cases, fostering team performance, compliance, and continuous improvement to uphold our high standards at Indie Campers. This position affords you the opportunity to lead and cultivate a dynamic, customer-centric team while significantly enhancing our customers’ experiences. WHAT WILL YOU WORK ON? Lead, supervise, and mentor the On-Trip Support and Roadside Assistance teams to drive high performance, engagement, and customer care. Conduct one-on-one meetings, performance evaluations, and development conversations. Oversee customer inquiries and manage escalated complaints and complex situations. Supervise coordination of roadside assistance and emergency support cases. Ensure accurate documentation of customer interactions and adherence to established SOPs. Monitor service quality and track key performance metrics such as CSAT, First Response Time, and Resolution Time. Lead corrective and preventive initiatives to enhance service quality and customer satisfaction. Analyze customer feedback to identify areas for improvement.

RainFocus develops software for in-person, virtual, and hybrid events, working with major companies such as Adobe, Cisco, IBM, Oracle, and VMware. The company values collaboration and ongoing improvement, encouraging employees to contribute ideas and support a culture of growth. Role overview The Client Care Analyst - International (Remote) serves as the first point of contact for RainFocus clients around the world. This position, based in Manila, handles technical questions and provides support to business clients using RainFocus event solutions. What you will do Respond to technical inquiries and troubleshoot issues for clients using RainFocus software Deliver professional support to business clients, ensuring concerns are addressed and clients feel valued Use effective communication and problem-solving skills to resolve client concerns promptly Work with internal teams to address client needs and keep customers informed throughout the process Location This is a remote role based in Manila.

Join our vibrant team at findstarfish as an Executive Assistant, where your organizational skills will make a significant impact on our global network of businesses. We are looking for proactive and detail-oriented individuals who thrive in a fast-paced environment and are ready to support our C-level executives.

Join Us as a Senior Manager of Customer Experience!At Point Digital Finance, we are on a mission to enhance homeownership by making it more accessible and valuable. As a Senior Manager in our Customer Experience team, you will lead a dedicated group of approximately 50 professionals responsible for handling homeowner communications via phone and email, while also providing essential support to our sales efforts.Key Responsibilities: You will ensure our team delivers prompt, high-quality support at scale, reinforcing our sales processes through effective follow-ups and document collection.What We Offer: A collaborative environment that values flexibility and connection, with at least one in-office day each week in our BGC Manila location. Enjoy the benefits of a hybrid work model that fosters teamwork and a people-first culture.

At NiCE Systems, we embrace challenges as opportunities, continuously pushing our limits to achieve excellence. We are driven by ambition, innovation, and a commitment to success. If you share our passion and determination, we invite you to explore a career opportunity that will ignite your potential.What is the role about?The Senior Technical Account Manager is a seasoned professional in account management, project oversight, and technical troubleshooting, consistently excelling in delivering top-tier service. This role is crucial in surpassing customer expectations, optimizing processes and technology, and contributing to the company’s growth through collaboration with diverse teams.This pivotal position addresses complex challenges, providing outstanding technical support and customer service for enterprise-level accounts. By collaborating with key internal resources, this role enables strategic customers to effectively utilize our technology and services, enhance product adoption, serve as references for potential clients, and cultivate lasting loyalty.How will you make an impact?Act as the primary liaison and advocate for assigned enterprise accounts, ensuring seamless contract execution, SLA adherence, and continuous customer engagement.Partner with Sales and Sales Engineering to identify customer opportunities, manage risks, and guarantee successful implementations with appropriate resources.Build and nurture strong relationships across all levels of the customer organization, from operational staff to executive leadership.Gain insight into customers’ business objectives and drive ROI through NiCE’s products and services, establishing yourself as a trusted advisor.Engage with cross-functional teams to resolve technical issues promptly, ensuring all challenges are addressed within SLA targets to enhance overall customer satisfaction.Oversee and align projects to ensure coherence with the company strategy and successful completion, managing personally or collaborating with Project Managers.Utilize extensive technical expertise in NiCE products and related technologies to implement solutions that propel customer success.Conduct regular service and technology assessments, maintaining clear and timely communication with customers while effectively managing escalations.Provide guidance, mentorship, and lead escalations, contributing to the success of the team and the organization by driving improvements and sharing knowledge.Identify and propose enhancements to products and services, contributing to the strategic growth of enterprise-level accounts.

Join Fresha as a Partner Onboarding Specialist, where you will play a crucial role in our mission to empower businesses in the beauty and wellness industry. As a vital member of our team, you will facilitate the onboarding process for new partners, ensuring they have a seamless experience as they integrate with our platform.Your expertise in Spanish will be invaluable as you communicate effectively with our diverse clientele, providing support and guidance throughout the onboarding journey.

Our Story: At Short Story, we are an award-winning, technology-driven retailer committed to empowering petite women who stand 5'4" and under. Our mission is to craft a seamless shopping journey, allowing millions of petite women to dress with effortless confidence.As a rapidly expanding startup, we are transforming the retail landscape through a data-driven learning system that utilizes customer feedback to design tailored products. Our innovative approach has garnered recognition from prestigious publications such as Forbes and Fortune, and we are supported by leading investors who share our vision of establishing the next great consumer brand.Our Values: We are dedicated to building a company with intention and purpose, where our culture thrives on data insights, a commitment to perfect fit, and the agility to prioritize what truly matters.Transform Lives: We prioritize our customers, crafting everything we create to instill confidence.Demand Excellence: We deliver our best in fit and finish, paying meticulous attention to details that others might overlook.Embrace Challenges: We view obstacles as opportunities to innovate and create better solutions.Think Differently: We find joy in uncovering unique solutions that others may not see.We are seeking enthusiastic Customer Support Associates to join our Client Experience team. Our ideal candidates are passionate about startups, e-commerce, consumer brands, and emerging technologies, with a strong focus on doing right by people, clients, and the world.We are looking for proactive, empathetic team members who excel in problem-solving and are committed to delivering exceptional client experiences. Our goal is to find individuals who resonate with our values and can help maintain our high service standards.About the Role: As a vital member of the Client Experience team, you will play a crucial role in ensuring our clients enjoy a smooth and delightful experience.Your Responsibilities Will Include:- Providing CX Support: Addressing and managing client inquiries across multiple communication channels.- Handling Ad-Hoc Tasks: Performing ongoing clerical, administrative, and routine tasks to ensure daily client experience operations run seamlessly.- Engaging in Data Analytics: Monitoring performance metrics daily, weekly, and monthly, assisting in data collection, and elucidating the reasons behind trends.- Conducting User Interviews: Gathering valuable feedback to enhance our services and offerings.

Join our dynamic team at findstarfish as a Healthcare Virtual Assistant! We are looking for highly organized and motivated individuals to support our expansive network of businesses globally. In this role, you will ensure efficient operations and contribute to the delivery of exceptional healthcare services.

At NiCE, we believe in pushing boundaries and embracing challenges. Our ambition drives us to innovate and succeed. We're looking for individuals who share our passion for excellence and who aspire to be part of a transformative journey in their careers.What does this position entail?The Senior Technical Account Manager will take the lead in account management, project execution, and technical problem-solving, setting the standard for success in the industry. This role plays a crucial part in exceeding client expectations, enhancing processes, and advancing company objectives through collaboration with various departments.As a pivotal member of our team, you will address complex challenges and deliver unparalleled technical and customer service to our enterprise clients. By leveraging the expertise available within the company, you will guide strategic clients to overcome obstacles, maximize the use of our technology and services, and foster lasting loyalty.How will your contributions make a difference?Act as the primary liaison and advocate for designated enterprise accounts, guaranteeing successful contract execution, SLA compliance, and continuous client education.Work closely with Sales and Sales Engineering to identify customer opportunities, mitigate risks, and ensure smooth implementations.Build and sustain strong relationships with all levels of the customer’s organization, from operational staff to senior executives.Gain insights into clients' business objectives and demonstrate how NiCE’s offerings drive ROI, positioning yourself as a trusted advisor.Engage cross-functional teams to resolve technical issues, ensuring all challenges are addressed within SLA timelines, enhancing overall client satisfaction.Oversee project coordination to align with strategic goals and ensure successful project completion, either directly or in partnership with Project Managers.Utilize your extensive technical knowledge of NiCE products to implement solutions that expedite customer success.Conduct regular service and technology reviews, maintaining clear and prompt communication with clients, and effectively managing escalated issues.Provide coaching and mentoring, leading escalations, and contributing to the overall success of the team and organization by driving enhancements and sharing knowledge.Identify opportunities for product and service improvements, contributing to strategic enterprise-level initiatives.

Join Wing, a pioneering company on a mission to redefine the future of work by creating world-class teams and automating operations. We are seeking an AI-Driven Back-End Developer to design, build, and maintain robust server-side applications that power AI solutions. The ideal candidate will possess strong expertise in back-end technologies, cloud infrastructure, and database management, along with hands-on experience in integrating and deploying AI/ML models and APIs. Your contributions will be vital in delivering innovative features that enhance user experiences and streamline operations.

Join our dynamic team as an SEO Specialist for Managed Services! In this role, you will be responsible for optimizing our managed services to enhance online visibility and drive organic traffic. Your expertise in SEO strategies will help us connect with our clients effectively.

About New Era Technology New Era Technology is a global company with over 3,000 employees. The team focuses on connecting people, places, and information through secure technology solutions. The company emphasizes a People First approach, aiming to create an environment where everyone feels valued and supported. Team members work alongside industry-certified colleagues, access ongoing training, and receive competitive benefits. New Era Technology is committed to individual growth, continuous learning, and a collaborative, inclusive culture. Role Overview: Change Management Specialist (Manila) The Change Management Specialist will support a large group of network engineers and technical project managers during a significant network technology refresh for a major global bank. This role centers on managing change requests and ensuring smooth coordination throughout the project lifecycle. Key Responsibilities Collaborate with deployment engineers to plan, execute, and close change requests Work closely with technical project managers and network engineers to support project goals Utilize ServiceNow to manage and track change management processes What We’re Looking For Expertise in ServiceNow Experience supporting technical teams, especially in large-scale network projects Strong communication and coordination skills This position is based in Manila. Candidates interested in making a real impact within a supportive, growth-focused company are encouraged to apply.