Windows Desktop Operations Specialist

Join our dynamic team at info-ways as a Windows Desktop Operations Specialist. In this pivotal role, you will be responsible for ensuring the seamless operation of Windows desktop environments across our organization. Your expertise will contribute to enhancing user experience and productivity.

Role Overview Unity Technologies is looking for an IT Operations Specialist in Montreal, Canada. This position plays a key role in keeping our technology infrastructure running smoothly. As part of our IT team, you’ll help ensure every staff member has reliable access to the digital tools they need. Expect to troubleshoot user issues, learn our systems quickly, and provide responsive support to Unity colleagues. What You Will Do Provide technical support for both macOS and Windows computers. Follow SLA agreements and comply with company IT policies. Manage your own queue of support tickets using our ticketing system. Maintain and update the internal IT knowledge base and documentation. Deliver attentive customer service to employees across global locations. Opportunities for Growth This role may include chances to take initiative on IT projects, automate routine tasks, or deepen expertise in areas like network security. Your work will directly support team productivity and help Unity achieve its goals. The position offers room to develop technical skills and solve new challenges alongside a supportive team.

Join Our Team!At High Tech Genesis, you will experience the forefront of technology while working with a passionate team dedicated to innovation. Become a part of a leading design services company shaping the future of tech.Start Your Next Chapter with Us! In your role as a Customer Success Specialist, your responsibilities will include: Providing professional, empathetic, and accurate responses to customer inquiries via various channels including email, phone, chat, SMS/WhatsApp, and in-app support.Taking ownership of customer issues, collaborating across teams, and escalating as needed to ensure resolution.Guiding customers and installers through the onboarding process, ensuring a supportive experience at every step.Collaborating with revenue operations, marketing, and product teams on communications, campaigns, and content creation, including FAQs and knowledge bases.Supporting product and operations teams by testing, reporting bugs, and documenting support trend patterns.Identifying opportunities for improvement throughout the customer journey and contributing to cross-functional projects.Assisting in the development and continuous enhancement of customer service documentation and training materials.Maintaining a customer-first mindset that is informed by feedback.Advancing your career within the support team by deepening product knowledge and potentially specializing in Level 2/3 support, product development, or engineering over time.

Join our team as an Executive Assistant to the Vice President of Marketing and Loyalty! In collaboration with the Vice President, you will play a pivotal role in providing high-level executive, administrative, and organizational support. Your contributions will be essential in ensuring operational fluidity, structuring priorities, and enhancing decision-making effectiveness in a dynamic and complex executive environment.Key ResponsibilitiesProvide top-tier administrative support to the Vice President of Marketing and Loyalty.Manage intricate, evolving, and non-linear schedules.Prepare executive documents, presentations, meeting minutes, and follow-ups.Support management meetings and governance committees.Anticipate priorities, needs, and challenges, proposing concrete actions.Act as a resource person between Marketing, Sales, Distribution, CRM, Finance, and management teams.Maintain rigorous follow-up on actions, decisions, and timelines.Handle strategic and confidential information with discretion and sound judgment.Ask insightful questions and provide constructive alerts when necessary.Perform any other related tasks associated with the role.

Greetings! We appreciate your interest in joining our team at Lightspeed Commerce! Are you on the hunt for an exciting new career opportunity? If so, you may be in the perfect spot! We are in search of a meticulous, proactive, and trustworthy Executive Assistant to provide essential support to our Chief Financial Officer (CFO) at a dynamic, publicly traded technology firm that specializes in Point-of-Sale (POS) and payment solutions. This pivotal role serves as a reliable partner to the CFO, delivering high-level administrative, operational, and strategic assistance in a fast-paced environment. The ideal candidate will possess a robust background in supporting senior executives within public companies, demonstrate outstanding judgment, and handle confidential financial, investor, and board-related materials with ease. Your Responsibilities: Efficiently manage the CFO's complex calendar, coordinating internal leadership meetings, board meetings, investor interactions, and personal commitments. Arrange domestic and international travel plans, including itineraries and expense reports. Screen communications, prioritizing messages on behalf of the CFO. Oversee logistics for board meetings, earnings preparation sessions, and investor-related events. Collaborate closely with Finance, Accounting, FP&A, Legal, and Investor Relations teams to facilitate cross-functional initiatives. Assist in scheduling and preparation for quarterly earnings cycles, reporting deadlines, and financial planning activities. Track critical deliverables to ensure timely completion across finance leadership. Maintain organized document management systems and executive files. Support special projects led by the CFO, including acquisitions and strategic initiatives. Coordinate meetings among executive leadership and external stakeholders. Enhance administrative processes and workflows to improve efficiency within the finance organization. Qualifications: A minimum of 5 years of experience supporting C-suite executives, ideally within finance or technology sectors. Proven track record of supporting executives in a public company or a highly regulated industry. Exceptional organizational, time-management, and prioritization skills. Strong written and verbal communication skills. High degree of professionalism and discretion when handling sensitive information. Advanced proficiency with productivity tools (Microsoft Office, etc.) and project management software.

Carrus Technologies creates ERP solutions for the automotive aftermarket, serving distributors, retailers, and wholesalers across North America. As part of Valsoft Corporation, Carrus combines the expertise of a focused software provider with the resources of a global organization. The team works closely with clients to help them manage inventory, streamline operations, and grow their businesses using technology designed for their industry. Role overview The Customer Success Representative acts as the primary contact for clients, working remotely from Montreal or elsewhere in Quebec. This position supports customers by answering questions, resolving technical and product issues, and helping them get the most from Carrus software and hardware. Building strong relationships, delivering training, and supporting onboarding are central parts of the role. Main responsibilities Assist customers with questions and support requests for Carrus products and services. Address inquiries, troubleshoot problems, and work toward customer satisfaction through clear communication and effective problem-solving. Respond to calls, emails, and chat requests from clients. Maintain accurate records of all customer interactions. Escalate unresolved issues to the appropriate team or department. Follow up with customers to provide updates or additional information as needed. Make periodic outbound calls to maintain relationships and update information in the CRM. Gather and review information to assess complaints and identify solutions. Provide remote support for both hardware and software components of Carrus products. Deliver product training to customers. Support onboarding for new clients, including needs assessment, software configuration, and data import. Requirements Technical aptitude and comfort with both hardware and software support. Strong communication skills. Client-focused approach and attention to detail. Location This is a remote position based in Montreal, Quebec, Canada.

Join our dynamic finance team as a Senior Billing Technician and play a crucial role in our ongoing success.Reporting to the Team Lead, Principal Project Accountant, you will provide essential support to project accountants across various project accounting activities, assist in the billing process, and generate reports as needed.We offer a hybrid work model (2 days a week in the office), allowing you to work remotely from home or from our CIMA+ offices located in Montreal, Laval, or Quebec.Key ResponsibilitiesProvide support for complex billing and priority clients.Establish and maintain effective working relationships with project managers, project coordinators, and clients regarding billing inquiries.Review billing terms of various contracts to ensure invoice accuracy.Ensure timely preparation and issuance of approved invoices and credit notes.Assist the project accountant and collaborate closely with other accounting support departments.Prepare weekly reports using various software tools.Perform various clerical tasks.Maintain billing records for all projects, including all supporting documentation.

Role overview samacoaching seeks a Customer Success Manager to join its remote team in Montreal, Quebec, Canada. The focus of this position is to support clients using coaching services, helping them achieve their goals and feel valued at every stage. What you will do Connect directly with clients to understand their goals and expectations Provide tailored guidance and solutions to support client objectives Develop and sustain long-term relationships with clients Serve as a main contact for client questions or challenges Work closely with teammates to enhance the client experience Who succeeds in this role Individuals who take satisfaction in helping others reach their goals Communicators who listen carefully and respond thoughtfully Problem-solvers who adapt to a range of client needs This is a remote role based in Montreal, Quebec, Canada.

Aspire Software is seeking a Human Resources Coordinator to join its People team in Montreal. This fully onsite position requires daily presence at the Montreal office and supports HR operations for employees across Canada and the United States. The role centers on compliance, employee support, and process improvement. Key Responsibilities Act as the primary contact for employees, offering prompt support on HR policies, processes, and employment-related questions. Track and resolve employee inquiries using the HR helpdesk system. Maintain accurate and confidential employee records in BambooHR and related systems. Support compliance with US federal, state, and local employment laws, as well as Canadian federal and provincial legislation. Assist in upholding compliant HR policies and practices, identifying risks, and suggesting improvements. Conduct regular audits of employee files and HR processes to meet legal, internal, and SOC 2 standards. Update and manage HRIS (BambooHR) and employee documentation. Lead and enhance onboarding processes to ensure a consistent and positive experience for new hires. Coordinate offboarding, including exit interviews and documentation, to support smooth and compliant transitions. Support compensation activities by preparing offer letters, processing promotions, salary adjustments, and bonus documentation. Collaborate with the HR Business Partner on employee engagement initiatives. Work Location This position is fully onsite at Aspire Software’s Montreal office. Daily in-person attendance is required. About Aspire Software Aspire Software, part of Valsoft Corp, manages a global portfolio of software companies. The team specializes in integrating new businesses and supporting growth through a decentralized structure. Aspire’s approach is guided by the principle: Be Humble, Stay Hungry!