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Experience Level
Manager
About the job
Bolt is hiring a Customer Support Operations Team Lead based in Nicosia, Cyprus. This full-time, permanent position involves shift work to maintain strong support coverage for customers.
Role overview
This role focuses on guiding the in-house customer support team and managing the performance of outsourced partners. The Team Lead ensures that service standards and KPIs are consistently met.
Key responsibilities
Lead and coach the in-house support team to deliver high-quality customer service
Oversee daily operations and performance of outsourced support partners
Monitor KPIs and drive improvements through operational oversight
Collaborate with other departments to support customer needs
Work schedule
This position requires working in shifts as part of the support team’s commitment to providing reliable service.
Bolt is hiring a Customer Support Operations Team Lead based in Nicosia, Cyprus. This full-time, permanent position involves shift work to maintain strong support coverage for customers. Role overview This role focuses on guiding the in-house customer support team and managing the performance of outsourced partners. The Team Lead ensures that service standar…
Greetings! We are Fever, the premier tech platform transforming culture and live entertainment.Our goal? To make culture and entertainment accessible to all. With our innovative technology and data-driven methods, we are reshaping how people connect with live experiences. Every month, we inspire over 300 million individuals across more than 55 countries to discover extraordinary events, while also equipping event creators with tools to scale, innovate, and captivate new audiences.Our achievements? Collaborations with industry giants like Netflix, F.C. Barcelona, and Primavera Sound, along with the presentation of internationally acclaimed experiences, supported by prominent global investors! Quite impressive, right?To further our mission, we are on the lookout for proactive individuals with a 'can-do' attitude ready to help us redefine the entertainment landscape!Ready to join us on this journey?What is Candlelight?Candlelight concerts offer a unique musical and sensory experience set against the enchanting glow of candlelight, allowing audiences to relish renowned classical pieces in a novel setting and in breathtaking venues.These events showcase talents ranging from emerging artists to seasoned professionals.Candlelight is expanding beyond classical music into genres like jazz, soul, flamenco, opera, and more.We are looking for Event Managers to join our on-site events team to support and oversee Fever Originals’ flagship experience, Candlelight. This position is freelance (ability to issue an invoice is essential).
About Marcus Evans Marcus Evans has built a reputation as a leader in global business intelligence and event marketing since 1983. With 49 offices in more than 20 countries, the company delivers summits, conferences, and online event platforms across a wide range of industries. Clients include C-level executives from 98% of Fortune 1,000 companies, with events covering sectors such as healthcare, legal, pharmaceutical, investment, energy, and packaging. Marcus Evans focuses on providing high-quality content, networking, and tailored meetings for senior decision-makers worldwide. Role Overview: Content Manager for Global Summits The Content Manager will join the summit division in Nicosia, Lefkosia, Cyprus. This role shapes the direction and quality of global summits held across Europe and North America. The position is central to designing events that influence industries and connect professionals internationally. Working hours may shift depending on the geographic focus of assigned projects. Key Responsibilities Drive the creation and planning of summit content for audiences in Europe and North America Collaborate with colleagues to deliver events that meet the needs of C-level executives and industry leaders Contribute to the development of agendas and programs that foster networking and knowledge sharing Who Marcus Evans Looks For Professionals who are passionate and motivated to make an impact in the global events space Individuals ready to play a key role in shaping industry-leading gatherings Team members who thrive in an international, collaborative setting Location This position is based in the Nicosia office in Lefkosia, Cyprus.
Join the dynamic team at Wargaming as a Project Manager for the acclaimed game World of Tanks: HEAT. In this pivotal role, you will lead diverse project teams, manage timelines, and ensure the successful delivery of game features while keeping the player experience at the forefront. Your expertise will guide the creative and production processes through effective communication and strategic planning.
Join Our Team as a Community Manager for World of Tanks BlitzAre you a passionate gamer with a flair for communication? World of Tanks Blitz, the thrilling online mobile shooter with millions of installations, invites you to be the bridge between our dynamic game team and the vibrant Ukrainian and Russian-speaking gaming community. Engage with players on popular platforms like Discord, Telegram, Instagram, YouTube, and TikTok, fostering relationships and enhancing community loyalty. Your role will involve sharing game updates, gathering player insights, and creating a lively community atmosphere.
Role overview This Customer Success Manager position at Wrike is a maternity cover focused on the German market. The role is based in Nicosia and centers on developing strong client relationships, supporting customers as they use Wrike’s solutions, and making sure they receive prompt assistance. Key responsibilities Collaborate with German-speaking clients to understand their goals and help them succeed with Wrike’s platform Foster customer satisfaction and support long-term client retention Offer guidance, respond to questions, and resolve any issues related to Wrike’s products Spot opportunities for account growth and share effective practices with clients Location This role is located in Nicosia.
Join the Exciting World of Wargaming!As the Product Marketing Manager for World of Tanks on PC, you will play a pivotal role in bridging the gap between our product development and global marketing initiatives. Your expertise will ensure that our marketing strategies are effectively aligned with product goals, player insights, and broader strategic objectives.This role is essential for shaping the product marketing vision, providing clarity and direction to the marketing team, and ensuring that our marketing efforts resonate with our audience's needs throughout the product lifecycle.The ideal candidate brings a proven background in video game marketing strategy, excels in cross-functional collaboration, and possesses the ability to navigate complex organizational structures smoothly—ensuring alignment and driving measurable results.
The KYC Onboarding Analyst at Ebury’s Nicosia office plays a central role in reviewing and approving new institutional clients. This position is part of the Ebury Institutional Solutions (EIS) vertical and follows a hybrid schedule: four days in the office and one day remote each week. Role overview This analyst conducts detailed Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) for a wide range of corporate clients, including Trust & Corporate Service Providers, MiFID clients, Funds, and Special Purpose Vehicles (SPVs). Responsibilities include direct communication with clients to clarify onboarding requirements, analyzing complex ownership structures, and identifying financial transaction patterns. The analyst ensures all onboarding activities comply with current legislative and regulatory standards. What you will do Perform CDD and EDD assessments for institutional clients. Communicate with clients to explain onboarding standards and requirements. Analyze ownership structures and transaction flows to identify and assess risk. Make informed, risk-based decisions on client applications. Manage a personal portfolio of onboarding cases. Collaborate with other teams to improve processes and client experience. Requirements 3-4 years of experience in CDD and EDD, ideally in financial services. Strong analytical skills and attention to detail. Solid understanding of financial crime typologies. Excellent organizational and communication skills. Ability to work both independently and as part of a team. This role offers the chance to contribute directly to Ebury’s onboarding process and help shape a secure financial future for clients. The team values innovation, collaboration, and a proactive approach to problem-solving.
Join Platacard as we embark on an exciting journey to establish our own ATM network in Mexico. We are seeking a skilled ATM Security Specialist who possesses a deep understanding of ATM hardware and software, capable of identifying security vulnerabilities and implementing robust defenses to ensure our machines operate securely and efficiently.In this role, you will collaborate closely with equipment vendors and internal teams, directly influencing the security and availability of our ATM network.Key ResponsibilitiesConduct comprehensive security testing and validation of ATM platforms and associated infrastructure to safeguard against unauthorized access, tampering, and other vulnerabilities.Evaluate and mitigate risks related to ATM hacking, malware threats, skimming devices, and physical intrusion attempts.Oversee antivirus management, endpoint protection, and hardening measures across ATMs, ensuring timely application of security patches and policies.Accept new ATMs and software releases, performing thorough security configuration reviews and vulnerability assessments prior to deployment.Prepare ATMs for operational status through secure software installations, system lockdowns, and ensuring compliance with security protocols during field engineer activities.Investigate security incidents, conduct root-cause analyses, and implement corrective measures to prevent future occurrences.
Ebury empowers ambitious businesses to unlock global growth, and we extend that same commitment to our team members. We promote innovation, collaboration, and problem-solving, creating an inclusive environment where everyone feels valued, supported, and empowered to excel.If you are a team player eager to transform how businesses operate on a global scale, we invite you to connect with us. Let’s discuss how Ebury can elevate your career and enable you to shape the future.KYC Onboarding Analyst - Ebury Institutional Solutions (EIS) verticalEbury Cyprus Office - Hybrid: 4 days in the office, 1 day remote work weeklyIn this crucial position, you will be tasked with performing thorough Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) checks for a diverse array of corporate clients, including Trust & Corporate Service Providers, MiFID clients, Funds, and Special Purpose Vehicles (SPVs). You will play a vital role in the onboarding process, ensuring adherence to all relevant legislative and regulatory requirements while maintaining direct communication with clients to effectively convey our onboarding standards. Your analytical skills will be pivotal in identifying complex ownership structures and financial transaction patterns, enabling you to make informed risk-based decisions regarding client applications. You will thrive in a dynamic environment, managing your own portfolio of cases and collaborating with various teams to optimize processes and enhance client experiences. With a minimum of 3-4 years of experience in CDD and EDD, you will possess a comprehensive understanding of financial crime typologies and a proactive mindset. If you are highly organized, detail-oriented, and possess excellent communication skills, we want you to join our mission to establish Ebury as a leader in financial services. Become an integral part of our Onboarding team at Ebury and help shape a secure financial future for our clients while advancing your career in a supportive and innovative environment. Apply now!
Ebury empowers ambitious businesses to unlock their global growth potential, mirroring this ethos in our approach to our team. We foster a culture of innovation, collaboration, and problem-solving, creating an environment where every individual feels valued, supported, and equipped to thrive.If you are a team player eager to revolutionize the global business landscape, we invite you to connect with us. At Ebury, we are dedicated to fast-tracking your career, enabling you to make an impact in the future of finance.Position: Compliance Monitoring AnalystLocation: Ebury Nicosia Office - Hybrid: 4 days in-office, 1 day remote each weekThe Compliance Monitoring Analyst is tasked with providing essential second-line oversight of sales activities and trade execution. Your key responsibility will be to ensure that our derivatives distribution complies with MiFID II regulations, particularly focusing on sales practices, suitability assessments, and adherence to Best Execution obligations.Key Responsibilities:Sales Practice Surveillance: Conduct thorough reviews of front office communications (calls, emails, and chats) to ensure compliance with sales requirements.Best Execution Oversight: Analyze trade data to ensure the firm is taking all necessary measures to secure the best outcomes for clients, evaluating factors such as price, costs, speed, and execution likelihood for derivative instruments.Suitability & Appropriateness Testing: Examine client files to ensure that Appropriateness Tests or Suitability Reports are properly completed and accurately reflect the client's risk appetite.Thematic Reviews: Investigate industry and regulatory trends, comparing policies and processes to identify areas for improvement and recommending remedial actions.Policy Evolution: Ensure the firm's Best Execution Policy and Product Governance Framework are current and effective.Referral Review: Assess front office communications to confirm that referrals into EPEU are compliant with established guidelines.
Bolt is looking for a Customer Support Operations Agent to join the team in Nicosia, Cyprus. This role supports customers across Bolt’s ride-hailing and food delivery platforms, acting as the first point of contact for a wide range of inquiries. Bolt serves over 200 million customers in more than 50 countries. The company values an inclusive culture and aims to make cities more people-focused. Team members are encouraged to bring their unique perspectives to help improve urban mobility and customer experience. Role overview The Customer Support Operations Agent handles customer questions and problems related to Bolt Food, Ride, Rentals, Business, and other services. The job centers on resolving issues quickly and accurately, always aiming for a positive customer experience. This position also helps spot and report recurring issues, ensuring proper tagging and sharing feedback to support ongoing improvements. Main responsibilities Respond to customer inquiries via chat, email, or phone, covering topics such as rides, orders, rentals, accounts, payments, and cancellations. Work within service level agreements to provide efficient, accurate, and satisfying solutions. Follow Bolt’s policies and procedures to ensure consistent and fair outcomes for customers. Identify and flag issues, and give feedback to help improve products and processes. What helps in this role Strong attention to detail and execution skills. Comfort working in a busy environment and managing multiple tasks. Commitment to delivering excellent customer service.
Are you ready to elevate customer service and ensure smooth operations? We are on the lookout for an Online Exams & Customer Experience Assistant to provide exceptional support while safeguarding exam integrity. As an essential member of our dynamic team, you will contribute to enhancing the efficiency and quality of PeopleCert’s global certification services. Join us and make a difference!As the Online Exams & Customer Experience Assistant - English Speaking, your responsibilities will encompass the following:Customer Service:Deliver outstanding customer service to candidates, testing centers, and stakeholders via email, chat, and phone.Resolve inquiries, tackle issues, and ensure a positive customer experience throughout the examination and certification journey.Online Proctoring:Supervise the secure and equitable administration of certification exams at designated testing sites or online platforms.Enforce examination rules and protocols to uphold the integrity of the certification process.Manage any technical or procedural challenges that may occur during exams.Back-Office Exam Operations:Carry out administrative functions related to exam registrations, scheduling, and result processing.Keep accurate and current records in our systems, ensuring adherence to established procedures and standards.Collaborate with cross-functional teams to optimize processes and enhance operational efficiency.General Duties:Work effectively within a team environment and communicate with other teams to achieve the best possible outcomes.Perform any reasonably assigned duties and tasks relevant to the role while applying a flexible and customer-centric approach to support PeopleCert’s global operations across multiple time zones.Ensure that your work aligns with the company values of “Quality - Passion - Integrity – Innovation” at all times.
As a Talent Acquisition Specialist at AxiCorp Financial Services Pty Ltd, you will be at the forefront of our recruitment efforts, shaping the future of our organization by attracting top-tier talent. You will collaborate closely with hiring managers to understand their needs, develop effective recruitment strategies, and guide candidates through the hiring process.Key responsibilities include sourcing candidates through various channels, conducting interviews, and evaluating applicants to ensure they meet our high standards. You will also assist in the development of employer branding initiatives to promote our company culture and values.
Position Overview:As a Sales Consultant for Books and Games, you will ensure the availability, organization, and presentation of products in the department, effectively contributing to sales achievements through excellent customer service.A Day in Our Team:Delivering top-notch customer service to store patronsImplementing company policies, procedures & operational rulesSupporting the administrative functions of the store and actively participating in the seamless organization and operation of the display and storage areasMonitoring competitors and staying updated on market trends Qualifications You stand out if you have:A passion, enthusiasm, and positive energyA collaborative spirit & perseverancePrevious experience in customer serviceA desire to learn and grow with usBenefits What We Offer: Monthly meal vouchers for supermarket purchases Performance bonus Discounts at our physical & online stores Health insurance coverage Pension fund 13th salary provided OrangeGen app for updates, recognition & perks Continuous training from day one Internal advancement with real opportunities 24/7 psychological support hotline Are you ready to become the next #OrangeGen maker? If you believe you can combine your skills with our values, then simply submit your application!
Ebury is seeking a Compliance Monitoring Analyst to join the Nicosia office on a hybrid schedule (four days in the office, one day remote each week). This position plays a key role in the second line of defense, focusing on monitoring sales activities and trade execution to ensure compliance with MiFID II regulations. The role centers on maintaining high standards for selling practices, suitability, and 'Best Execution' in the distribution of derivatives. What you will do Sales practice surveillance: Review front office communications, including calls, emails, and chats, to check adherence to product selling requirements. Best execution oversight: Analyze trade data to verify that the firm takes reasonable steps to achieve optimal outcomes for clients, factoring in price, cost, speed, and likelihood of execution or settlement for derivative instruments. Suitability and appropriateness testing: Assess client files to confirm that Appropriateness Tests or Suitability Reports are completed accurately and reflect each client's risk profile. Thematic reviews: Investigate regulatory findings and industry trends, evaluating internal policies and processes to spot potential gaps and suggest improvements. Policy evolution: Update the firm's Best Execution Policy and Product Governance Framework when necessary. Referral review: Examine front office interactions to ensure referrals into EPEU meet all requirements. Work environment This hybrid role is based in Nicosia, with a regular schedule of four days in the office and one day working from home each week.
Join TechBiz Global, a leading recruitment service provider dedicated to connecting top-tier talent with premier clients. We are looking for an accomplished Accounting & Tax Supervisor who will spearhead intricate, high-impact projects from conception to completion. The successful candidate will be a proactive leader, possessing exceptional communication, organizational, and stakeholder management abilities.Key ResponsibilitiesEvaluate existing practices and procedures, offering insightful recommendations for enhancements.Prepare and/or scrutinize financial statements to guarantee precision and thoroughness.Conduct ad hoc analyses and projects as requested by management.Oversee and manage all client deadlines in accordance with our annual financial calendar.Foster staff development by managing performance, establishing goals, providing ongoing training, and nurturing strong employee relationships.Collaborate with external auditors to facilitate accurate and timely year-end closing and reporting.Ensure the complete and proper filing of documents as agreed upon internally.Plan, assign, and review the work of staff members.Build strong relationships through positive interactions with client personnel.Communicate with corporate administrators, external auditors, associates, Income Tax Authorities, and governmental bodies as necessary.Develop the annual budget in accordance with designated deadlines.Prepare updated tax cards on an annual basis in line with specified deadlines.Compile monthly reports on new and lost clients as per established deadlines.
About Libertex EuropeAs a prominent part of the Libertex Group, Libertex stands out as a leading online broker specializing in tradable CFDs, with a diverse range of underlying assets including commodities, Forex, ETFs, and cryptocurrencies, as well as investments in real stocks. Our commitment to excellence has been validated through numerous prestigious awards such as the 'Best Global Broker' at the Ultimate Fintech Awards in 2025 and the 'Best Online Trading Platform' at the Fintech Breakthrough Awards in 2025. Additionally, we were honored as the 'Most Trusted Broker' by European CEO in 2024. We pride ourselves on our partnership with the Audi Revolut F1 Team, leveraging the spirit of sports to inspire success. Established in 1997, the Libertex Group has evolved into a formidable fintech leader, catering to millions of clients across various jurisdictions worldwide.Job SummaryWe are seeking a skilled System Infrastructure Administrator to enhance and manage our hybrid infrastructure environment. The ideal candidate will possess substantial hands-on experience with Windows Servers, cloud identity management, domain services, and DNS administration.Key ResponsibilitiesDeploy and maintain Linux/Windows server environments across key cloud platforms such as AWS, Azure, and Alibaba, as well as on-premise data centers.Conduct routine maintenance including patching, updates, and performance optimization.Oversee virtualization, storage management, server hardening, and infrastructure monitoring and alerting.Analyze system metrics proactively to resolve performance or availability issues.Manage backups, disaster recovery plans, and documentation for all critical systems.Administer cloud identity providers and workspaces, including Azure Entra ID and Google Workspace, focusing on user accounts, permissions, and security policies.Support SSO integrations, identity lifecycle management, and implement access control best practices.Design and deploy hybrid domain machine environments with domain-join configurations and policies.Develop and manage cloud-based DNS infrastructure.Collaborate with development, security, and operations teams to fulfill infrastructure requirements.
Wrike stands as a premier work management platform, crafted for teams and organizations striving to collaborate efficiently, innovate, and surpass daily challenges. Wrike unifies all work into a single platform, alleviating complexity, enhancing productivity, and allowing individuals to concentrate on their most impactful tasks. Our Vision: Envisioning a world where individuals can prioritize their most meaningful work collectively. About the Wrike TeamAt Wrike, every voice is valued. Our Scrum teams, comprising Frontend, Backend, QA, UI, UX, and Product Owners, are central to our decision-making processes. As a Backend Engineer within our product teams, you will engage with both business logic and technical challenges, while our technical teams facilitate seamless internal tooling, CI/CD, and an exceptional developer experience. We prioritize our architecture, deploy daily with minimal merge conflicts, and encourage backend engineers to innovate, implement technical enhancements, and influence product strategies by sharing ideas with Product Owners. Transitioning towards a microservices architecture empowers product teams with greater ownership and flexibility, backed by our technical teams. Our mission is to simplify our clients' experiences by delivering robust, user-friendly solutions that cater to all, from startups to large enterprises.Are you a dedicated Backend Engineer? This isn't merely a job posting; it's an invitation to connect with Wrike for future opportunities. By joining our talent pool, you can introduce yourself and delve deeper into our culture, projects, and technologies. We are always eager to meet talented professionals, even if no current openings exist. Apply today to start a conversation and discover more about life at Wrike.Current Projects:Designing, building, and enhancing product features from the ground up or refining existing ones.Collaborating to tackle complex challenges and refine solutions as a unified team.Maintaining high technical standards through code reviews, testing, and task estimation.Adopting rapid, iterative development practices while adhering to industry best practices.Leveraging AI tools daily to automate tasks and enhance productivity.Fostering continuous learning and mutual support among team members.Our Technology Stack:Java (21), Spring, REST APIs, SQLPostgreSQL, Redis, RabbitMQUnit/integration testing, Java web stackAI tools (Cursor, Zencoder, etc.; internal AI portal; internal MCP)
Join our dynamic team at Playtech as a Procurement Specialist, where you will play a crucial role in streamlining our procurement processes. You will be responsible for managing supplier relationships, negotiating contracts, and ensuring compliance with industry standards. This position offers an exciting opportunity to contribute to our global operations and enhance our strategic sourcing initiatives.
Bolt is hiring a Customer Support Operations Team Lead based in Nicosia, Cyprus. This full-time, permanent position involves shift work to maintain strong support coverage for customers. Role overview This role focuses on guiding the in-house customer support team and managing the performance of outsourced partners. The Team Lead ensures that service standar…
Greetings! We are Fever, the premier tech platform transforming culture and live entertainment.Our goal? To make culture and entertainment accessible to all. With our innovative technology and data-driven methods, we are reshaping how people connect with live experiences. Every month, we inspire over 300 million individuals across more than 55 countries to discover extraordinary events, while also equipping event creators with tools to scale, innovate, and captivate new audiences.Our achievements? Collaborations with industry giants like Netflix, F.C. Barcelona, and Primavera Sound, along with the presentation of internationally acclaimed experiences, supported by prominent global investors! Quite impressive, right?To further our mission, we are on the lookout for proactive individuals with a 'can-do' attitude ready to help us redefine the entertainment landscape!Ready to join us on this journey?What is Candlelight?Candlelight concerts offer a unique musical and sensory experience set against the enchanting glow of candlelight, allowing audiences to relish renowned classical pieces in a novel setting and in breathtaking venues.These events showcase talents ranging from emerging artists to seasoned professionals.Candlelight is expanding beyond classical music into genres like jazz, soul, flamenco, opera, and more.We are looking for Event Managers to join our on-site events team to support and oversee Fever Originals’ flagship experience, Candlelight. This position is freelance (ability to issue an invoice is essential).
About Marcus Evans Marcus Evans has built a reputation as a leader in global business intelligence and event marketing since 1983. With 49 offices in more than 20 countries, the company delivers summits, conferences, and online event platforms across a wide range of industries. Clients include C-level executives from 98% of Fortune 1,000 companies, with events covering sectors such as healthcare, legal, pharmaceutical, investment, energy, and packaging. Marcus Evans focuses on providing high-quality content, networking, and tailored meetings for senior decision-makers worldwide. Role Overview: Content Manager for Global Summits The Content Manager will join the summit division in Nicosia, Lefkosia, Cyprus. This role shapes the direction and quality of global summits held across Europe and North America. The position is central to designing events that influence industries and connect professionals internationally. Working hours may shift depending on the geographic focus of assigned projects. Key Responsibilities Drive the creation and planning of summit content for audiences in Europe and North America Collaborate with colleagues to deliver events that meet the needs of C-level executives and industry leaders Contribute to the development of agendas and programs that foster networking and knowledge sharing Who Marcus Evans Looks For Professionals who are passionate and motivated to make an impact in the global events space Individuals ready to play a key role in shaping industry-leading gatherings Team members who thrive in an international, collaborative setting Location This position is based in the Nicosia office in Lefkosia, Cyprus.
Join the dynamic team at Wargaming as a Project Manager for the acclaimed game World of Tanks: HEAT. In this pivotal role, you will lead diverse project teams, manage timelines, and ensure the successful delivery of game features while keeping the player experience at the forefront. Your expertise will guide the creative and production processes through effective communication and strategic planning.
Join Our Team as a Community Manager for World of Tanks BlitzAre you a passionate gamer with a flair for communication? World of Tanks Blitz, the thrilling online mobile shooter with millions of installations, invites you to be the bridge between our dynamic game team and the vibrant Ukrainian and Russian-speaking gaming community. Engage with players on popular platforms like Discord, Telegram, Instagram, YouTube, and TikTok, fostering relationships and enhancing community loyalty. Your role will involve sharing game updates, gathering player insights, and creating a lively community atmosphere.
Role overview This Customer Success Manager position at Wrike is a maternity cover focused on the German market. The role is based in Nicosia and centers on developing strong client relationships, supporting customers as they use Wrike’s solutions, and making sure they receive prompt assistance. Key responsibilities Collaborate with German-speaking clients to understand their goals and help them succeed with Wrike’s platform Foster customer satisfaction and support long-term client retention Offer guidance, respond to questions, and resolve any issues related to Wrike’s products Spot opportunities for account growth and share effective practices with clients Location This role is located in Nicosia.
Join the Exciting World of Wargaming!As the Product Marketing Manager for World of Tanks on PC, you will play a pivotal role in bridging the gap between our product development and global marketing initiatives. Your expertise will ensure that our marketing strategies are effectively aligned with product goals, player insights, and broader strategic objectives.This role is essential for shaping the product marketing vision, providing clarity and direction to the marketing team, and ensuring that our marketing efforts resonate with our audience's needs throughout the product lifecycle.The ideal candidate brings a proven background in video game marketing strategy, excels in cross-functional collaboration, and possesses the ability to navigate complex organizational structures smoothly—ensuring alignment and driving measurable results.
The KYC Onboarding Analyst at Ebury’s Nicosia office plays a central role in reviewing and approving new institutional clients. This position is part of the Ebury Institutional Solutions (EIS) vertical and follows a hybrid schedule: four days in the office and one day remote each week. Role overview This analyst conducts detailed Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) for a wide range of corporate clients, including Trust & Corporate Service Providers, MiFID clients, Funds, and Special Purpose Vehicles (SPVs). Responsibilities include direct communication with clients to clarify onboarding requirements, analyzing complex ownership structures, and identifying financial transaction patterns. The analyst ensures all onboarding activities comply with current legislative and regulatory standards. What you will do Perform CDD and EDD assessments for institutional clients. Communicate with clients to explain onboarding standards and requirements. Analyze ownership structures and transaction flows to identify and assess risk. Make informed, risk-based decisions on client applications. Manage a personal portfolio of onboarding cases. Collaborate with other teams to improve processes and client experience. Requirements 3-4 years of experience in CDD and EDD, ideally in financial services. Strong analytical skills and attention to detail. Solid understanding of financial crime typologies. Excellent organizational and communication skills. Ability to work both independently and as part of a team. This role offers the chance to contribute directly to Ebury’s onboarding process and help shape a secure financial future for clients. The team values innovation, collaboration, and a proactive approach to problem-solving.
Join Platacard as we embark on an exciting journey to establish our own ATM network in Mexico. We are seeking a skilled ATM Security Specialist who possesses a deep understanding of ATM hardware and software, capable of identifying security vulnerabilities and implementing robust defenses to ensure our machines operate securely and efficiently.In this role, you will collaborate closely with equipment vendors and internal teams, directly influencing the security and availability of our ATM network.Key ResponsibilitiesConduct comprehensive security testing and validation of ATM platforms and associated infrastructure to safeguard against unauthorized access, tampering, and other vulnerabilities.Evaluate and mitigate risks related to ATM hacking, malware threats, skimming devices, and physical intrusion attempts.Oversee antivirus management, endpoint protection, and hardening measures across ATMs, ensuring timely application of security patches and policies.Accept new ATMs and software releases, performing thorough security configuration reviews and vulnerability assessments prior to deployment.Prepare ATMs for operational status through secure software installations, system lockdowns, and ensuring compliance with security protocols during field engineer activities.Investigate security incidents, conduct root-cause analyses, and implement corrective measures to prevent future occurrences.
Ebury empowers ambitious businesses to unlock global growth, and we extend that same commitment to our team members. We promote innovation, collaboration, and problem-solving, creating an inclusive environment where everyone feels valued, supported, and empowered to excel.If you are a team player eager to transform how businesses operate on a global scale, we invite you to connect with us. Let’s discuss how Ebury can elevate your career and enable you to shape the future.KYC Onboarding Analyst - Ebury Institutional Solutions (EIS) verticalEbury Cyprus Office - Hybrid: 4 days in the office, 1 day remote work weeklyIn this crucial position, you will be tasked with performing thorough Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) checks for a diverse array of corporate clients, including Trust & Corporate Service Providers, MiFID clients, Funds, and Special Purpose Vehicles (SPVs). You will play a vital role in the onboarding process, ensuring adherence to all relevant legislative and regulatory requirements while maintaining direct communication with clients to effectively convey our onboarding standards. Your analytical skills will be pivotal in identifying complex ownership structures and financial transaction patterns, enabling you to make informed risk-based decisions regarding client applications. You will thrive in a dynamic environment, managing your own portfolio of cases and collaborating with various teams to optimize processes and enhance client experiences. With a minimum of 3-4 years of experience in CDD and EDD, you will possess a comprehensive understanding of financial crime typologies and a proactive mindset. If you are highly organized, detail-oriented, and possess excellent communication skills, we want you to join our mission to establish Ebury as a leader in financial services. Become an integral part of our Onboarding team at Ebury and help shape a secure financial future for our clients while advancing your career in a supportive and innovative environment. Apply now!
Ebury empowers ambitious businesses to unlock their global growth potential, mirroring this ethos in our approach to our team. We foster a culture of innovation, collaboration, and problem-solving, creating an environment where every individual feels valued, supported, and equipped to thrive.If you are a team player eager to revolutionize the global business landscape, we invite you to connect with us. At Ebury, we are dedicated to fast-tracking your career, enabling you to make an impact in the future of finance.Position: Compliance Monitoring AnalystLocation: Ebury Nicosia Office - Hybrid: 4 days in-office, 1 day remote each weekThe Compliance Monitoring Analyst is tasked with providing essential second-line oversight of sales activities and trade execution. Your key responsibility will be to ensure that our derivatives distribution complies with MiFID II regulations, particularly focusing on sales practices, suitability assessments, and adherence to Best Execution obligations.Key Responsibilities:Sales Practice Surveillance: Conduct thorough reviews of front office communications (calls, emails, and chats) to ensure compliance with sales requirements.Best Execution Oversight: Analyze trade data to ensure the firm is taking all necessary measures to secure the best outcomes for clients, evaluating factors such as price, costs, speed, and execution likelihood for derivative instruments.Suitability & Appropriateness Testing: Examine client files to ensure that Appropriateness Tests or Suitability Reports are properly completed and accurately reflect the client's risk appetite.Thematic Reviews: Investigate industry and regulatory trends, comparing policies and processes to identify areas for improvement and recommending remedial actions.Policy Evolution: Ensure the firm's Best Execution Policy and Product Governance Framework are current and effective.Referral Review: Assess front office communications to confirm that referrals into EPEU are compliant with established guidelines.
Bolt is looking for a Customer Support Operations Agent to join the team in Nicosia, Cyprus. This role supports customers across Bolt’s ride-hailing and food delivery platforms, acting as the first point of contact for a wide range of inquiries. Bolt serves over 200 million customers in more than 50 countries. The company values an inclusive culture and aims to make cities more people-focused. Team members are encouraged to bring their unique perspectives to help improve urban mobility and customer experience. Role overview The Customer Support Operations Agent handles customer questions and problems related to Bolt Food, Ride, Rentals, Business, and other services. The job centers on resolving issues quickly and accurately, always aiming for a positive customer experience. This position also helps spot and report recurring issues, ensuring proper tagging and sharing feedback to support ongoing improvements. Main responsibilities Respond to customer inquiries via chat, email, or phone, covering topics such as rides, orders, rentals, accounts, payments, and cancellations. Work within service level agreements to provide efficient, accurate, and satisfying solutions. Follow Bolt’s policies and procedures to ensure consistent and fair outcomes for customers. Identify and flag issues, and give feedback to help improve products and processes. What helps in this role Strong attention to detail and execution skills. Comfort working in a busy environment and managing multiple tasks. Commitment to delivering excellent customer service.
Are you ready to elevate customer service and ensure smooth operations? We are on the lookout for an Online Exams & Customer Experience Assistant to provide exceptional support while safeguarding exam integrity. As an essential member of our dynamic team, you will contribute to enhancing the efficiency and quality of PeopleCert’s global certification services. Join us and make a difference!As the Online Exams & Customer Experience Assistant - English Speaking, your responsibilities will encompass the following:Customer Service:Deliver outstanding customer service to candidates, testing centers, and stakeholders via email, chat, and phone.Resolve inquiries, tackle issues, and ensure a positive customer experience throughout the examination and certification journey.Online Proctoring:Supervise the secure and equitable administration of certification exams at designated testing sites or online platforms.Enforce examination rules and protocols to uphold the integrity of the certification process.Manage any technical or procedural challenges that may occur during exams.Back-Office Exam Operations:Carry out administrative functions related to exam registrations, scheduling, and result processing.Keep accurate and current records in our systems, ensuring adherence to established procedures and standards.Collaborate with cross-functional teams to optimize processes and enhance operational efficiency.General Duties:Work effectively within a team environment and communicate with other teams to achieve the best possible outcomes.Perform any reasonably assigned duties and tasks relevant to the role while applying a flexible and customer-centric approach to support PeopleCert’s global operations across multiple time zones.Ensure that your work aligns with the company values of “Quality - Passion - Integrity – Innovation” at all times.
As a Talent Acquisition Specialist at AxiCorp Financial Services Pty Ltd, you will be at the forefront of our recruitment efforts, shaping the future of our organization by attracting top-tier talent. You will collaborate closely with hiring managers to understand their needs, develop effective recruitment strategies, and guide candidates through the hiring process.Key responsibilities include sourcing candidates through various channels, conducting interviews, and evaluating applicants to ensure they meet our high standards. You will also assist in the development of employer branding initiatives to promote our company culture and values.
Position Overview:As a Sales Consultant for Books and Games, you will ensure the availability, organization, and presentation of products in the department, effectively contributing to sales achievements through excellent customer service.A Day in Our Team:Delivering top-notch customer service to store patronsImplementing company policies, procedures & operational rulesSupporting the administrative functions of the store and actively participating in the seamless organization and operation of the display and storage areasMonitoring competitors and staying updated on market trends Qualifications You stand out if you have:A passion, enthusiasm, and positive energyA collaborative spirit & perseverancePrevious experience in customer serviceA desire to learn and grow with usBenefits What We Offer: Monthly meal vouchers for supermarket purchases Performance bonus Discounts at our physical & online stores Health insurance coverage Pension fund 13th salary provided OrangeGen app for updates, recognition & perks Continuous training from day one Internal advancement with real opportunities 24/7 psychological support hotline Are you ready to become the next #OrangeGen maker? If you believe you can combine your skills with our values, then simply submit your application!
Ebury is seeking a Compliance Monitoring Analyst to join the Nicosia office on a hybrid schedule (four days in the office, one day remote each week). This position plays a key role in the second line of defense, focusing on monitoring sales activities and trade execution to ensure compliance with MiFID II regulations. The role centers on maintaining high standards for selling practices, suitability, and 'Best Execution' in the distribution of derivatives. What you will do Sales practice surveillance: Review front office communications, including calls, emails, and chats, to check adherence to product selling requirements. Best execution oversight: Analyze trade data to verify that the firm takes reasonable steps to achieve optimal outcomes for clients, factoring in price, cost, speed, and likelihood of execution or settlement for derivative instruments. Suitability and appropriateness testing: Assess client files to confirm that Appropriateness Tests or Suitability Reports are completed accurately and reflect each client's risk profile. Thematic reviews: Investigate regulatory findings and industry trends, evaluating internal policies and processes to spot potential gaps and suggest improvements. Policy evolution: Update the firm's Best Execution Policy and Product Governance Framework when necessary. Referral review: Examine front office interactions to ensure referrals into EPEU meet all requirements. Work environment This hybrid role is based in Nicosia, with a regular schedule of four days in the office and one day working from home each week.
Join TechBiz Global, a leading recruitment service provider dedicated to connecting top-tier talent with premier clients. We are looking for an accomplished Accounting & Tax Supervisor who will spearhead intricate, high-impact projects from conception to completion. The successful candidate will be a proactive leader, possessing exceptional communication, organizational, and stakeholder management abilities.Key ResponsibilitiesEvaluate existing practices and procedures, offering insightful recommendations for enhancements.Prepare and/or scrutinize financial statements to guarantee precision and thoroughness.Conduct ad hoc analyses and projects as requested by management.Oversee and manage all client deadlines in accordance with our annual financial calendar.Foster staff development by managing performance, establishing goals, providing ongoing training, and nurturing strong employee relationships.Collaborate with external auditors to facilitate accurate and timely year-end closing and reporting.Ensure the complete and proper filing of documents as agreed upon internally.Plan, assign, and review the work of staff members.Build strong relationships through positive interactions with client personnel.Communicate with corporate administrators, external auditors, associates, Income Tax Authorities, and governmental bodies as necessary.Develop the annual budget in accordance with designated deadlines.Prepare updated tax cards on an annual basis in line with specified deadlines.Compile monthly reports on new and lost clients as per established deadlines.
About Libertex EuropeAs a prominent part of the Libertex Group, Libertex stands out as a leading online broker specializing in tradable CFDs, with a diverse range of underlying assets including commodities, Forex, ETFs, and cryptocurrencies, as well as investments in real stocks. Our commitment to excellence has been validated through numerous prestigious awards such as the 'Best Global Broker' at the Ultimate Fintech Awards in 2025 and the 'Best Online Trading Platform' at the Fintech Breakthrough Awards in 2025. Additionally, we were honored as the 'Most Trusted Broker' by European CEO in 2024. We pride ourselves on our partnership with the Audi Revolut F1 Team, leveraging the spirit of sports to inspire success. Established in 1997, the Libertex Group has evolved into a formidable fintech leader, catering to millions of clients across various jurisdictions worldwide.Job SummaryWe are seeking a skilled System Infrastructure Administrator to enhance and manage our hybrid infrastructure environment. The ideal candidate will possess substantial hands-on experience with Windows Servers, cloud identity management, domain services, and DNS administration.Key ResponsibilitiesDeploy and maintain Linux/Windows server environments across key cloud platforms such as AWS, Azure, and Alibaba, as well as on-premise data centers.Conduct routine maintenance including patching, updates, and performance optimization.Oversee virtualization, storage management, server hardening, and infrastructure monitoring and alerting.Analyze system metrics proactively to resolve performance or availability issues.Manage backups, disaster recovery plans, and documentation for all critical systems.Administer cloud identity providers and workspaces, including Azure Entra ID and Google Workspace, focusing on user accounts, permissions, and security policies.Support SSO integrations, identity lifecycle management, and implement access control best practices.Design and deploy hybrid domain machine environments with domain-join configurations and policies.Develop and manage cloud-based DNS infrastructure.Collaborate with development, security, and operations teams to fulfill infrastructure requirements.
Wrike stands as a premier work management platform, crafted for teams and organizations striving to collaborate efficiently, innovate, and surpass daily challenges. Wrike unifies all work into a single platform, alleviating complexity, enhancing productivity, and allowing individuals to concentrate on their most impactful tasks. Our Vision: Envisioning a world where individuals can prioritize their most meaningful work collectively. About the Wrike TeamAt Wrike, every voice is valued. Our Scrum teams, comprising Frontend, Backend, QA, UI, UX, and Product Owners, are central to our decision-making processes. As a Backend Engineer within our product teams, you will engage with both business logic and technical challenges, while our technical teams facilitate seamless internal tooling, CI/CD, and an exceptional developer experience. We prioritize our architecture, deploy daily with minimal merge conflicts, and encourage backend engineers to innovate, implement technical enhancements, and influence product strategies by sharing ideas with Product Owners. Transitioning towards a microservices architecture empowers product teams with greater ownership and flexibility, backed by our technical teams. Our mission is to simplify our clients' experiences by delivering robust, user-friendly solutions that cater to all, from startups to large enterprises.Are you a dedicated Backend Engineer? This isn't merely a job posting; it's an invitation to connect with Wrike for future opportunities. By joining our talent pool, you can introduce yourself and delve deeper into our culture, projects, and technologies. We are always eager to meet talented professionals, even if no current openings exist. Apply today to start a conversation and discover more about life at Wrike.Current Projects:Designing, building, and enhancing product features from the ground up or refining existing ones.Collaborating to tackle complex challenges and refine solutions as a unified team.Maintaining high technical standards through code reviews, testing, and task estimation.Adopting rapid, iterative development practices while adhering to industry best practices.Leveraging AI tools daily to automate tasks and enhance productivity.Fostering continuous learning and mutual support among team members.Our Technology Stack:Java (21), Spring, REST APIs, SQLPostgreSQL, Redis, RabbitMQUnit/integration testing, Java web stackAI tools (Cursor, Zencoder, etc.; internal AI portal; internal MCP)
Join our dynamic team at Playtech as a Procurement Specialist, where you will play a crucial role in streamlining our procurement processes. You will be responsible for managing supplier relationships, negotiating contracts, and ensuring compliance with industry standards. This position offers an exciting opportunity to contribute to our global operations and enhance our strategic sourcing initiatives.
