Application Support Technical Consultant

🚀 Join Kruger as an Application Support Technical Consultant and be part of a transformative journey that enhances lives.As a vital member of our operations team, your primary responsibility will involve providing operational technical support for applications and technological platforms. You will ensure the stability of environments, oversee deployments, a…

Join Kruger as a Technical Support Systems Consultant!Are you passionate about technology and technical support? Do you enjoy ensuring that infrastructures are operating optimally? At Kruger, we are looking for a dedicated Technical Support Systems Consultant who will be responsible for maintaining the operability and security of our internal systems, networks, and technological platforms. Modality: On-site

Join us as a Solution Architect specializing in Hybrid Platforms (Mid-Senior Level) at Kruger, where we drive digital transformation by creating innovative solutions that merge the best of on-premise and cloud environments. Location: Quito, Ecuador | Work Mode: On-siteWe are on the lookout for a passionate Solution Architect who is eager to take the lead in designing scalable, secure, and resilient architectures that make a tangible impact on business outcomes. 𝗣𝗿𝗶𝗺𝗮𝗿𝘆 𝗥𝗼𝗹𝗲 𝗔𝗰𝘁𝗶𝗼𝗻𝘀:Craft hybrid solutions that seamlessly integrate local and cloud environments, ensuring scalability, security, and efficiency.Convert business requirements into innovative technological architectures.Lead technical teams during implementation, ensuring adherence to architectural best practices.Document technical guidelines, standards, and architectural diagrams.Assess emerging technologies and recommend their integration into solutions.Advise stakeholders on strategic technology and architecture decisions. 𝗥𝗲𝗾𝘂𝗶𝘀𝗶𝘁𝗲𝘀:Over 3 years of experience in designing hybrid architectures (on-premise + cloud).Proficiency in architectural patterns: microservices, decoupled monoliths, event-driven, API-first.Experience with hybrid infrastructure: servers, virtualization, networks, firewalls, and cloud integration.Secure connectivity between local and cloud environments (VPN, ExpressRoute, Direct Connect).Familiarity with AWS, Azure, or GCP services.Experience in CI/CD and security practices in design (Zero Trust, encryption, IAM).Identity management (AD, LDAP, SSO).Solution modeling using UML, C4 model, or ArchiMate. 𝗗𝗲𝘀𝗶𝗿𝗮𝗯𝗹𝗲 𝗞𝗻𝗼𝘄𝗹𝗲𝗱𝗴𝗲:Event-driven architectures (Kafka, EventBridge, Pub/Sub).Familiarity with Docker and Kubernetes.Serverless and edge computing.DevSecOps and cost optimization in hybrid environments.Enterprise architecture frameworks (TOGAF, Archi). 𝗖𝗲𝗿𝘁𝗶𝗳𝗶𝗰𝗮𝗰𝗶𝗼𝗻𝗲𝘀:Mandatory:At least one cloud architecture certification (AWS Solutions Architect Associate, Azure Architect Expert, or Google Cloud Architect).Desirable:TOGAF Foundation, ArchiMate, Kubernetes CKA/CKAD, Terraform Associate.Security certifications (CompTIA Security+, AWS Security Specialty, etc.).

Join Kruger as an Application Support Technical Consultant and be part of a team that transforms lives.Your role within the operations team will involve providing technical support for applications and technological platforms, ensuring operational stability of environments, deployments, and technical documentation, while enhancing your skills in automation, containers, and cloud operations.Your contributions will directly impact the operational efficiency of the business and enhance the customer experience.Main Responsibilities:Deliver N1 technical support for applications and infrastructure.Manage and respond to incidents reported by clients, ensuring clear and timely communication in English.Conduct initial technical validations, perform basic fault analysis, and escalate issues as necessary.Assist with application and infrastructure deployments, adhering to established procedures.Execute operational tasks in Linux environments (log reviews, basic commands).Support the use of containers and orchestrated environments, following defined guidelines.Monitor existing automation processes and pipelines.Document incidents, procedures, and solutions.Collaborate actively with other technical teams, promoting teamwork and continuous improvement.

We are seeking a talented Solution Architect specializing in Hybrid Platforms to join our innovative team at rimutee in Quito, Ecuador. This is an exciting opportunity for a semi-senior professional eager to drive digital transformation by designing scalable, secure, and resilient architectures that create real business impact. Location: Quito, Ecuador | Work Mode: On-siteAs a Solution Architect, you will be instrumental in developing hybrid solutions that seamlessly integrate on-premise and cloud environments, ensuring both efficiency and security.

We are seeking a skilled Solution Architect to lead the end-to-end design and continuous improvement of our product/platform, ensuring it supports operations with exceptional quality standards.This is a hybrid position based in Quito, where you will work with one of our most significant clients in the financial and banking sector across Latin America.Key Responsibilities:Provide technical solutions that align with business goals and banking objectives.Facilitate the connection between product vision and business strategic objectives.Analyze functional requirements and define solution proposals that align with the bank’s priorities.Identify non-functional requirements and establish applicable architectural characteristics for solutions.Design and integrate digital architecture components in iterative collaboration with business and operations teams.Propose continuous improvements aimed at optimizing costs and reducing incidents in products and operational inventory.Qualifications: Over 3 years of experience in professional service corporations, preferably within financial institutions. Proficiency in architectural practices and patterns. Experience in designing and consolidating domains such as infrastructure, data, applications, middleware, integration, and channels. Familiarity with modern architectures, including microservices, DevSecOps, NoSQL databases, orchestration, and choreography. Skilled in architectural design and modeling tools. Deep understanding of application operational dependencies, networks, systems, security, and policies, along with familiarity with architectural metrics. Benefits:At Devsu, we strive to create an environment where you can thrive both personally and professionally. By joining our team, you will enjoy: A stable long-term contract with opportunities for professional growth Private health insurance Ongoing training, mentorship, and learning programs to keep you at the forefront of the industry Free access to training resources in AI and cutting-edge AI tools to elevate your daily work A flexible paid time off (PTO) policy along with paid holidays Challenging world-class software projects for clients in the United States and Latin America Collaboration with some of the most talented software engineers from Latin America and the United States, in a diverse work environment Join Devsu and discover a workplace that values your growth, supports your well-being, and empowers you to make a global impact.

Join Kruger as a Technical Support Consultant for Systems!Are you passionate about technology and technical support? Do you thrive in ensuring that infrastructures run smoothly?At Kruger, we are on the lookout for a Technical Support Consultant for Systems who will be responsible for ensuring the operation and security of our internal systems, networks, and technological platforms. Work Mode: On-site Required Education: Degree in Technology or completed university studies in Systems/Telecommunications. Required Experience: Administration of email platforms (Google Workspace) Management of physical and digital asset inventories Technical data backups Support for data networks Installation and updating of licensed, free, and proprietary software; basic hardening and post-installation checklist Helpdesk support: attention, classification, and resolution of tickets; documentation of root causes; compliance with SLA/OLA End-user technology support: TVs/monitors, laptops/desktops, Wi-Fi repeaters, IP/mobile phones, peripherals Equipment monitoring: health alerts review, antivirus and updates; execution of preventive actions Required Knowledge: Inventory Management for asset management Windows 10/11, basic knowledge of macOS/Linux; remote access tools (AnyDesk/TeamViewer)

We are seeking a highly skilled professional with a robust technical background and strategic vision to lead the architecture and evolution of digital products in the financial sector. As a Solution Architect/Technical Development Lead, you will be tasked with designing scalable, secure, and resilient solutions that drive digital transformation, closely collaborating with Product Owners, architects, and multidisciplinary teams.This role demands a profile with deep technical knowledge, a comprehensive business perspective, and the ability to mentor and guide teams in high-demand, critical environments, focusing on quality, continuous improvement, and strategic alignment.This is a hybrid position based in Quito, Ecuador, where you will be assigned to one of our key clients in the financial and banking sector of Latin America.You will join an agile environment, working with an exceptional team to implement world-class software products.

Role Overview Rekluti (Kruger Corp) is seeking an RPA Specialist in Quito, Pichincha, Ecuador. This position sits within the Kruger Tech team and focuses on improving operational efficiency and supporting strong client experiences. The RPA Specialist will play a key role in the success of ongoing projects. Main Responsibilities Support project teams with legal guidance to help ensure compliance with relevant regulations. Review current processes, identify areas for improvement, and suggest changes that make workflows simpler and more effective. Work closely with colleagues across different departments to help deliver strong project outcomes.

About the Role Rekluti (Kruger Corp) is looking for an RPA Specialist to join the Kruger Tech team in Quito, Pichincha, Ecuador. This role focuses on building automation solutions that improve how the business operates and how customers experience services. Key Responsibilities Support project teams with legal guidance to help ensure regulatory compliance. Suggest improvements to current processes to make them simpler and more effective. Work with colleagues from different areas to deliver results that matter.

NEORIS, now part of EPAM, has supported large organizations through technology changes for over 20 years. The company operates across 11 countries and employs more than 4,000 professionals. NEORIS values a multicultural perspective, encouraging both innovation and clear communication among its teams. Role overview The Senior Data Architect will join a strategic project in the banking sector. The focus is on shaping data architecture, working with Big Data, and developing Cloud-based solutions. This role emphasizes hands-on design of scalable and reliable systems that align with business objectives. Location and work arrangement This position is based in Quito, Ecuador, with a hybrid work setup.

Purpose of the RoleAs a Customer Success Specialist, you will play a pivotal role in ensuring our clients achieve their desired outcomes with our technology solutions. Your primary focus will be on enhancing customer satisfaction and fostering long-term relationships.Main ResponsibilitiesClient Onboarding and SupportLead the onboarding process for new clients, ensuring effective adoption of our technology services.Provide ongoing support during the initial stages and throughout the customer journey, addressing inquiries and aligning expectations.Customer Experience ManagementAct as the primary contact for clients post-sale, ensuring a positive and consistent service experience.Maintain adherence to company service standards to guarantee a high-quality customer experience.Solution Adoption and UtilizationMonitor client usage levels, adoption rates, and the effective leveraging of implemented solutions.Identify potential churn risks and propose preventive measures.Relationship Management and RetentionBuild trusted, long-term relationships with clients to enhance retention and contract renewals.Growth Opportunity IdentificationSpot upselling and cross-selling opportunities within active accounts in collaboration with the sales team.Assist the Account Manager in identifying new client needs.Internal Coordination and Deliverables TrackingCollaborate with internal departments (Operations, Technology, Support, Pre-sales, Finance) to ensure client commitments are met.Track incidents, response times, and service quality.Satisfaction Measurement and FeedbackGather customer feedback via surveys, follow-up meetings, and satisfaction metrics.Suggest continuous improvements based on client insights.Administrative Management and ReportingKeep client information updated in CRM and management tools.Prepare reports on account status, adoption, satisfaction, and risks.Performance Indicators (KPIs)Customer retention rate.Customer satisfaction levels (NPS, CSAT).Solution adoption rates.Contract renewals.Churn reduction.Growth of active accounts (in collaboration with Sales).

We are seeking a dynamic and results-driven Paid Media Specialist to join our innovative team at launch2. In this fully remote role, you will be responsible for developing, executing, and optimizing paid media campaigns across various platforms. Your expertise will be vital in driving traffic, increasing brand awareness, and maximizing ROI for our clients.As a Paid Media Specialist, you will collaborate closely with our marketing team to design strategies that align with our clients' goals. You will analyze campaign performance metrics, conduct A/B testing, and make data-driven decisions to improve overall effectiveness. This position is ideal for someone who is passionate about digital marketing and eager to make a significant impact.

Join Kruger Corp as a Key Account Executive (KAE) to drive the digital transformation of businesses and change lives.As a vital member of our Commercial team, you will manage and enhance strategic accounts with a consultative approach, identifying growth opportunities and fostering long-term relationships. Your contributions will significantly impact our clients' technological evolution and the sustainable growth of our business.Your Key Responsibilities:Develop and implement strategic account plans that drive the growth and profitability of your assigned portfolio.Identify business opportunities within existing clients, increasing engagement in solutions such as software development, cloud services, artificial intelligence, and cybersecurity.Lead high-stakes negotiations, ensuring effective closures and sustainable business relationships.Collaborate with internal teams (pre-sales, technology, and delivery) to deliver value propositions that align with client needs.Meticulously manage the sales pipeline in CRM, ensuring visibility and accuracy in sales forecasting.What We Seek: ProfileDegree in Marketing, Business, Commercial Engineering, or related fields.3 to 5 years of experience in consultative B2B sales or as a Key Account Executive, preferably in the technology sector.Experience in selling solutions such as software development, cloud, artificial intelligence, cybersecurity, and automation.Proficient in CRM tools (Salesforce, HubSpot, or similar).Strong negotiation, closure, and financial analysis skills.Desirable:Specialization in sales or technology.MBA.A portfolio or network of corporate contacts.What Will Set You Apart:Consultative mindset with a focus on generating client value.Experience in managing corporate accounts and complex sales cycles.Ability to engage with decision-makers (C-level).High results orientation and account growth focus. Location: Quito, Ecuador. At Kruger Corp, you will be part of a company leading innovation in the region, working with software, cloud, cybersecurity, and artificial intelligence solutions to transform businesses and make a real impact.

1. Mission of the RoleTo effectively manage, develop, and enhance the assigned and prospective client portfolio through consultative field sales management and structured opportunity tracking, focusing on results, account growth, and adherence to commercial metrics while ensuring solid relationships with large and medium-sized clients.2. Role ObjectiveWe are seeking a driven professional with a strong commercial and sales background, capable of prospecting, negotiating, and following up with large and medium-sized clients. Proficiency in CRM tools (preferably Salesforce) and a metrics/OKR-driven approach are essential for expanding the client base and fostering sustainable commercial growth.3. Main ResponsibilitiesEstablish effective commercial relationships with existing and potential clients, conduct field visits, track and manage sales activities in CRM, and report progress timely to contribute to the commercial objectives of the department.4. Key Functions and ResponsibilitiesProspect new clients and commercial opportunities, maintaining an active sales pipeline.Manage a portfolio of large and medium-sized clients, identifying growth opportunities and ensuring continuity and commercial expansion.Conduct field visits as per weekly planning and defined objectives.Follow up on commercial opportunities from initial contact to closure, ensuring traceability throughout the process.Record and update commercial information in CRM (ideally Salesforce), including prospects, activities, progress, and status of opportunities.Prepare and send commercial management reports and potential sales remotely, following departmental guidelines.Monitor commercial metrics, KPIs, or OKRs to align management efforts with achieving results.Coordinate with the commercial team and other support areas to ensure continuity in customer service and follow-up.Participate in training, onboarding, and accompanied visits during the initial integration phase.Maintain organized work habits, commercial discipline, and adherence to schedules, reports, and planned activities.5. Scope of the RoleCommercial management of large and medium clients.Portfolio development focusing on growth and new opportunities.Participation in fieldwork and remote follow-up.

1. Mission of the RoleOversee, develop, and enhance the assigned and prospective client portfolio through consultative commercial management in the field and structured opportunity tracking, with a focus on results, account growth, and adherence to commercial metrics, ensuring strong relationships with large and medium-sized clients.2. Role ObjectiveWe are seeking a professional with a strong commercial and sales profile, capable of prospecting, negotiating, and following up with large and medium-sized clients, utilizing CRM tools (preferably Salesforce) and a metrics/OKR-based management approach, with the potential to expand the portfolio and foster sustainable commercial growth.3. Main ResponsibilitiesEstablish effective commercial relationships with current and potential clients, conduct field visits and commercial follow-ups, manage sales activities in the CRM, and report progress timely to contribute to the commercial objectives of the area.4. Key Functions and ResponsibilitiesProspect new clients and commercial opportunities, maintaining an active sales pipeline management.Manage a portfolio of large and medium-sized clients, identifying growth, continuity, and commercial expansion opportunities.Conduct commercial field visits according to weekly planning and defined objectives.Follow up on commercial opportunities from initial contact to progress/closure, ensuring traceability throughout the process.Record and update commercial information in the CRM (ideally Salesforce), including prospects, activities, progress, and opportunity status.Prepare and send commercial management and potential sales reports remotely, following departmental guidelines.Monitor commercial metrics, KPIs or OKRs of the role to guide efforts towards achieving results.Coordinate internally with the commercial team and other support areas to ensure continuity in client attention and follow-up.Participate in training, onboarding, and accompanied visits during the initial integration phase.Maintain organized work habits, commercial discipline, and adherence to schedules, reports, and planned activities.5. Role ScopeCommercial management with large and medium-sized clients.Portfolio development focusing on growth and new opportunities.Participation in fieldwork and remote follow-up.

Join our dynamic team at launch2 as a Paid Media Specialist - Social Media. In this role, you will be responsible for developing and executing targeted paid media campaigns across various social media platforms. Your expertise in digital marketing strategies will help drive brand awareness, increase engagement, and boost conversions. We are looking for a creative thinker who is passionate about leveraging social media to achieve measurable results.

Job Title: E-Commerce Talent Acquisition Specialist Job Type: Full-Time Contractor Workplace: Remote Schedule: Monday–Friday, during U.S. business hours (PST preferred) Compensation: USD (depending on experience)About HireHawkAt HireHawk, we pride ourselves on bridging the gap between exceptional global talent and high-performing U.S. companies. Our mission is to find and attract outstanding professionals who not only possess the necessary skills but also share our passion for driving success. We are dedicated to empowering candidates in their career journeys while delivering reliable, remote-ready talent that contributes meaningfully from day one.About the RoleWe are seeking a seasoned E-Commerce Talent Acquisition Specialist to join our dynamic team. This role demands a deep understanding of the e-commerce landscape, encompassing commercial, marketing, operations, and technical roles. You will manage the complete recruitment cycle—from talent sourcing and screening to interview facilitation and offer finalization—while collaborating closely with our clients to achieve successful, business-aligned placements. If you excel in a fast-paced environment and have a knack for identifying and engaging top-tier e-commerce talent, this position is perfect for you.Key ResponsibilitiesIdentify, screen, and recruit e-commerce professionals for U.S.-based companies.Oversee the entire recruiting process, from job intake and candidate outreach to interview scheduling and offer negotiations.Develop and sustain robust talent pipelines utilizing LinkedIn Recruiter, Workable, and other sourcing tools.Create and implement targeted sourcing strategies for various e-commerce roles (e.g., Digital Marketing, Performance, Operations, Product, Tech, Customer Experience).Conduct structured interviews to evaluate technical abilities, cultural fit, and business acumen.Collaborate with the People & Compliance team to ensure a seamless onboarding experience and proper documentation.Monitor recruitment metrics and provide consistent updates on hiring progress and pipeline status.Stay informed on e-commerce hiring trends, in-demand roles, and compensation benchmarks.QualificationsEssential Requirements3–5 years of experience in recruiting for e-commerce or digital business roles within U.S.-based companies.Comprehensive knowledge of e-commerce positions such as E-commerce Manager, Digital Marketing Manager, Performance Marketer, CRM Specialist, Marketplace Manager, UX/UI, Product, or Operations roles.Demonstrated ability to manage multiple requisitions and clients concurrently.Practical experience with ATS platforms (Workable preferred) and sourcing tools like LinkedIn.

Si te entusiasma el mundo de las ventas y la tecnología, y tienes un don para cultivar relaciones sólidas con los clientes, esta es tu oportunidad ideal! Responsabilidades clave: Desarrollar y mantener relaciones estratégicas con clientes clave en la región asignada, impulsando su crecimiento y satisfacción. Realizar seguimiento comercial y mantener comunicación activa con los clientes sobre lanzamientos, eventos y oportunidades. Alcanzar los objetivos de ventas establecidos y explorar nuevas oportunidades de negocio. Proporcionar asesoramiento a los clientes ofreciendo soluciones adaptadas a sus necesidades. Expandir la cartera de productos y servicios disponibles. Acompañar a los clientes en el uso de los productos, asegurando una experiencia excepcional. Colaborar con equipos internos y externos para lograr sinergias. Crear y analizar informes de gestión e indicadores clave de rendimiento. Garantizar el cumplimiento de las metas comerciales basadas en las previsiones de ventas.

Are you passionate about sales and technology? Do you excel at building strong relationships with clients? If so, this role is perfect for you! Key Responsibilities: Manage strategic relationships with key clients in your assigned territory, fostering their growth and satisfaction. Conduct commercial follow-ups and maintain active communication with clients regarding launches, events, and opportunities. Meet established sales targets while seeking new business opportunities. Advise clients by providing solutions tailored to their needs. Expand the portfolio of products and services offered. Guide clients in utilizing products effectively, ensuring an outstanding experience. Maintain collaborative relationships with internal and external teams. Prepare and analyze management reports and key performance indicators. Ensure compliance with sales goals based on the sales forecast.