Key Account Manager - Costa Rica

¿Te entusiasman las ventas y el mundo de la tecnología? Si tienes una habilidad excepcional para construir relaciones sólidas con los clientes, ¡te invitamos a considerar esta emocionante oportunidad! 💼🚀🛠 Responsabilidades Clave:🔹 Cultivar y gestionar relaciones estratégicas con clientes clave en tu territorio asignado, impulsando su crecimiento y satisf…

About the Role Rekluti (Kruger Corp) is looking for an RPA Specialist to join the Kruger Tech team in Quito, Pichincha, Ecuador. This role focuses on improving operational efficiency and supporting business performance. The work contributes directly to both internal processes and the customer experience. Main Responsibilities Compliance Support: Provide legal guidance to project teams and help ensure regulatory standards are met. Process Improvement: Identify opportunities to refine and enhance existing processes, making them more effective. Cross-Department Collaboration: Work with colleagues across departments to achieve shared results and strengthen teamwork.

Join Kruger Corp as a Key Account Executive (KAE) and drive digital transformation for businesses, making a real impact.As a vital member of our Commercial team, you will manage and enhance strategic accounts with a consultative approach, identifying growth opportunities and ensuring long-term relationships. Your efforts will directly influence our clients' technological evolution and the sustainable growth of our business.Your Key ResponsibilitiesDevelop and implement strategic account plans that drive growth and profitability for your assigned portfolio.Identify business opportunities within current clients, increasing engagement in solutions such as software development, cloud computing, artificial intelligence, and cybersecurity.Lead high-level negotiations, securing effective closures and sustainable business relationships.Collaborate synergistically with internal teams (pre-sales, technology, and delivery) to ensure value propositions align with client needs.Meticulously manage the sales pipeline in CRM, ensuring visibility and accuracy in sales forecasting. What We Seek in You ProfileEducational background in Marketing, Business, Commercial Engineering, or related fields.3 to 5 years of experience in consultative B2B sales or as a Key Account Executive, preferably in technology firms.Experience in selling solutions like software development, cloud services, artificial intelligence, cybersecurity, and automation.Proficient in CRM tools (Salesforce, HubSpot, or similar).Strong negotiation, closing, and financial analysis skills.Desirable:Specialization in sales or technology.MBA.A portfolio or network of corporate contacts. What Will Make You Stand OutConsultative mindset and a focus on delivering value to clients.Experience managing corporate accounts and complex sales cycles.Ability to connect with decision-makers (C-level).Strong results orientation and account growth mindset. Location: Quito, Ecuador At Kruger Corp, you will be part of a company leading innovation in the region, working with software, cloud, cybersecurity, and artificial intelligence solutions to transform businesses and create real impact.

Purpose of the RoleTo manage, develop, and retain the assigned client portfolio, ensuring a long-term strategic relationship through a consultative commercial approach aimed at generating value, revenue growth, and customer satisfaction via technology solutions tailored to their needs.Key ResponsibilitiesClient Portfolio ManagementContinuously manage and follow up on the assigned client portfolio, ensuring timely and quality service.Maintain strong, long-term commercial relationships with B2B clients.Consultative Sales of Technological SolutionsIdentify client needs, pain points, and improvement opportunities in their processes.Propose technology solutions (software, digital services, customized projects, etc.) aligned with the client's business objectives.Present clear value propositions, both technical and commercial.Account Development and ExpansionIdentify growth opportunities within active accounts (upselling and cross-selling).Drive the adoption of new services, solutions, or business lines of the company.Commercial Process ManagementManage the complete sales cycle: prospecting, requirement gathering, proposal, negotiation, and closure.Prepare quotes, commercial proposals, and executive presentations.Ensure the achievement of established commercial goals and KPIs.Internal CoordinationCollaborate with internal departments such as Pre-sales, Operations, Technology, Marketing, and Finance to ensure the correct execution of sold projects.Channel client requirements and follow up on deliverables, timelines, and service quality.Post-Sales Follow-Up and Customer ExperienceEnsure client satisfaction through post-sales follow-up and problem resolution.

NEORIS has spent over twenty years working alongside major global companies as a digital partner. The company’s team includes more than 4,000 professionals across 11 countries. NEORIS blends a multicultural approach with a startup-inspired spirit, encouraging innovation and continuous learning. The Quito office is seeking a Data Engineer to help design, build, and maintain data solutions that address both technical and business objectives. Main responsibilities Analyze requirements, reviewing definitions and technical designs to ensure alignment with project goals. Take part in the engineering design phase, supporting solutions that reflect the organization’s Data Architecture and efficiency targets. Develop and deploy data products, including ETL and ELT processes as well as APIs, to provide reliable data access. Adhere to bank standards and follow development best practices such as Clean Code for maintainable and readable solutions. Implement validation strategies to confirm that solutions meet both functional and non-functional requirements. Support continuous improvement by contributing ideas and enhancements for products under development.

Presales Architect – Hybrid PlatformsAre you passionate about transforming complex technological challenges into clear, competitive, and impactful solutions?We are in search of a Presales Architect with a strong focus on hybrid platforms (on-premise + cloud), who can collaborate with the sales team to identify opportunities, gather requirements, and design robust technical proposals that instill trust and deliver real value to clients.This role is crucial for bridging business needs with viable, scalable, and cost-optimized technology solutions. We seek not just someone to design architectures, but a consultative, strategic, and solution-oriented professional who can make a difference in every negotiation. What Will You Do?Design competitive and technically viable hybrid solutions.Actively participate in client meetings and requirement gathering.Translate business needs into clear and structured proposals.Assess technical feasibility, scalability, and sustainability of solutions.Ensure cost optimization without compromising quality or security.Work closely with technical and commercial teams to achieve successful closures. What We Look For:Experience in solution architecture within hybrid environments.Certification in AWS / Azure.Consultative skills and strong communication abilities with clients.Technical acumen for making strategic decisions in presales.Results-oriented mindset with a focus on value creation.If you are motivated to be at the intersection of technology and business and wish to be part of decisions that directly impact commercial growth, this challenge is for you!

Role OverviewAs an Account Manager, you will be responsible for the management, development, and retention of an assigned client portfolio, ensuring a strategic long-term relationship through consultative commercial management aimed at generating value, revenue growth, and client satisfaction with technology solutions tailored to their needs.Key ResponsibilitiesClient Portfolio ManagementContinuously manage and monitor the assigned client portfolio, ensuring timely and quality service delivery.Cultivate strong, long-term business relationships with B2B clients.Consultative Selling of Technological SolutionsIdentify client needs, pain points, and areas for process improvement.Propose technology solutions (software, digital services, custom projects, etc.) that align with the client's business goals.Present clear, technical, and commercial value propositions.Account Development and ExpansionIdentify growth opportunities within active accounts (upselling and cross-selling).Drive the adoption of new services, solutions, or business lines within the company.Commercial Process ManagementOversee the complete sales cycle: prospecting, requirements gathering, proposal, negotiation, and closing.Prepare quotes, commercial proposals, and executive presentations.Ensure compliance with established commercial targets and KPIs.Internal CoordinationCollaborate effectively with internal departments such as Pre-sales, Operations, Technology, Marketing, and Finance to ensure the successful execution of sold projects.Channel client requirements and track deliverables, timelines, and service quality.Post-Sale Follow-Up and Client ExperienceEnsure a positive post-sale experience for clients through effective follow-up.

Content Community SpecialistJob DescriptionWe are on the lookout for a talented Content Community Specialist with a strong background in digital content creation and social media community management. In this role, you will be responsible for crafting engaging visual and audiovisual content, interacting with our audience, and tailoring messaging to fit the unique language and objectives of platforms such as LinkedIn, Instagram, and TikTok. You will utilize metrics analysis and advertising guidelines on Meta and TikTok to enhance content performance and achieve optimal results. Experience working with technology sector brands is a plus.

Purpose of the PositionThe Customer Success Specialist is responsible for ensuring clients achieve their desired outcomes while effectively utilizing our technological solutions.Main ResponsibilitiesClient Onboarding and SupportLead the onboarding process for new clients, facilitating a smooth adoption of our services.Provide support during the initial and ongoing stages of service, addressing queries and managing expectations.Customer Experience ManagementServe as the primary point of contact for clients post-sale, ensuring a positive and consistent experience aligned with company standards.Solution Adoption and UtilizationMonitor client usage, adoption rates, and overall utilization of implemented solutions.Identify potential churn risks and recommend preventive measures.Relationship Building and Client RetentionDevelop long-term, trust-based relationships with clients.Encourage client retention and contract renewals.Growth Opportunity IdentificationIdentify upselling and cross-selling opportunities within existing accounts, collaborating with the sales team.Assist the Account Manager in uncovering new client needs.Internal Coordination and Deliverable TrackingCoordinate with internal teams (Operations, Technology, Support, Pre-sales, Finance) to ensure client commitments are met.Track incidents, response times, and service quality.Feedback Collection and Satisfaction MeasurementGather client feedback through surveys, follow-up meetings, and satisfaction metrics.Propose continuous improvements based on client insights.Administrative Management and ReportingMaintain up-to-date client information in CRM and management tools.Create reports on account status, adoption rates, satisfaction, and risks.Key Performance Indicators (KPIs)Customer retention rate.Customer satisfaction level (NPS, CSAT).Solution adoption rate.Contract renewals.Churn reduction.Growth of active accounts (in collaboration with the sales team).

Join Our Mission! Seeking a Multimedia DesignerAt Kruger, we are dedicated to transforming lives. We believe in individuals who dare to challenge the norm, learn, create, and evolve. If you thrive in an environment fueled by innovation and collaboration, then this mission is for you!Your Role in Our JourneyAs a key member of our Marketing team, your mission will be to design and project creative visual solutions that effectively communicate the corporation's strategic objectives, building a solid visual identity aligned with brand values across various channels and formats.Your work will directly impact the customer experience, brand positioning, and the evolution of our teams.Your Main ChallengesCreate graphic designs for organic posts and digital advertising campaigns.Design UX/UI interfaces for e-commerce platforms, landing pages, websites, and digital products.Edit photographs from events and design graphic pieces for merchandising.Produce and edit brand presentation, institutional, and corporate videos.Animate graphic elements related to rebranding processes and design pieces for new branding on social media.Create audiovisual content utilizing AI-powered tools.Design graphic materials for events, institutional invitations, and merchandising products.Collaborate with analysts, content creators, growth analysts, and sales teams to drive results.What You’ll Find Onboard An environment where ideas matter. Teams that drive and celebrate achievements together. Opportunities for continuous learning. Flexibility and genuine work-life balance. A culture of empowerment that transforms lives.Mission DetailsWork Mode: On-siteLocation: Quito, EcuadorSchedule: Monday to Friday from 08:30 to 17:30Contract Type: Professional Services Are you ready to drive change with us?

Join Kruger as an AI Automation Engineer and be a part of a transformative journey!You will become an integral member of our Technology team, where your primary responsibility will be to design and implement AI-driven automation solutions that enhance efficiency and value across our business processes. Your contributions will directly influence operational optimization, scalability of solutions, and the digital transformation of our organization.Your Key Challenges:Design and implement automation workflows using iPaaS tools and Python scripts, ensuring efficient and scalable solutions.Integrate AI APIs (such as LLMs like OpenAI) into business processes to enhance decision-making and productivity.Propose continuous improvements to existing processes, making them simpler, more automated, and effective.Collaborate synergistically with technical and business teams to implement high-impact solutions.Document and optimize the developed solutions, ensuring adherence to best practices and maintainability.

Join Rekluti (Kruger Corp) as a General Services Assistant to make a difference!Become an integral part of the iKruger Academy team, where your primary responsibility will be to ensure cleanliness, orderliness, and proper preparation of the institute's facilities, while also providing support for institutional event logistics.Your contributions will directly enhance the experience of students, teachers, and staff, fostering a safe, clean, and efficient environment.Your Key ResponsibilitiesEnsure thorough cleaning and disinfection of facilities, maintaining suitable spaces for academic activities.Assist in organizing and managing logistics for institutional events, ensuring all areas are prepared and in excellent condition.Efficiently manage cleaning supplies, monitoring their usage and timely replenishment.Collaborate with different departments to uphold the operational functionality and organization of the institute.Respond promptly to operational requests, prioritizing tasks according to daily needs.

Join Kruger Corp as a Key Account Executive (KAE) to spearhead the digital transformation of businesses and change lives.As a vital member of the Commercial team, your mission will be to manage and enhance strategic accounts using a consultative approach. You will identify growth opportunities and ensure long-term relationships, directly impacting our clients' technological evolution and the sustainable growth of our business.Your Key ResponsibilitiesDevelop and implement strategic account plans that drive growth and profitability for your assigned portfolio.Identify business opportunities within existing clients, expanding engagement in solutions such as software development, cloud, artificial intelligence, and cybersecurity.Lead high-level negotiations to secure effective closures and sustainable business relationships.Collaborate with internal teams (pre-sales, technology, and delivery) to ensure value propositions align with client needs.Maintain a rigorous commercial pipeline in CRM, ensuring visibility and accuracy in sales forecasting. What We're Looking ForEducation in Marketing, Business, Commercial Engineering, or related fields.3 to 5 years of experience in consultative B2B sales or as a Key Account Executive, preferably in tech companies.Experience in selling solutions like software development, cloud services, artificial intelligence, cybersecurity, and automation.Proficient in CRM systems (Salesforce, HubSpot, or similar).Strong negotiation, closing, and financial analysis skills.Desirable:Specialization in sales or technology.MBA.A portfolio or network of corporate contacts. What Will Make You Stand OutConsultative mindset and a focus on delivering client value.Experience managing corporate accounts and complex sales cycles.Able to relate to decision-makers (C-level).High results orientation and account growth. Location: Quito, Ecuador At Kruger Corp, you will be part of a company that leads innovation in the region, working with software, cloud, cybersecurity, and AI solutions to transform businesses and create real impact.

Join Rekluti (Kruger Corp) as a General Services Assistant to Transform Lives!Become a vital member of the iKruger Academy team, where your primary responsibility will be to ensure the cleanliness, orderliness, and proper preparation of the institute’s facilities while also providing logistical support for institutional events.Your contributions will significantly enhance the experience of students, teachers, and staff by maintaining a safe, clean, and functional environment.Your Key ResponsibilitiesEnsure thorough cleaning and disinfection of facilities, maintaining appropriate spaces for academic activities.Assist in the organization and logistics of institutional events, ensuring venues are prepared and in excellent condition.Efficiently manage cleaning supplies, monitoring their usage and ensuring timely replenishment.Collaborate with other departments to maintain the smooth operation and order of the institute.Respond swiftly to operational requests, prioritizing tasks based on daily needs.

Digital Content Community SpecialistPosition OverviewWe are seeking a talented Digital Content Community Specialist with a proven track record in digital content creation and community management across social media platforms. You will be responsible for producing engaging visual and multimedia content, interacting with our audience, and tailoring content to align with the unique tones and objectives of each platform, including LinkedIn, Instagram, and TikTok. Utilizing metrics analysis and ad performance insights from Meta and TikTok, you will optimize our outreach efforts. Prior experience managing content for tech brands is highly desirable.

Devsu is seeking a skilled Data Architect with proven experience in the Stratio platform and in data architectures built on Amazon Web Services (AWS). This pivotal role involves designing and implementing scalable, secure data solutions that align with governance frameworks, advanced analytics, and big data initiatives. The successful candidate will define modern architectures for high-volume data environments, integrating both structured and unstructured information in real-time (streaming) and batch processing.This position is remote for candidates across LATAM and hybrid for those residing in Quito, Ecuador, where you will be assigned to one of our key clients in the financial and banking sector in Latin America.

Join the iKruger Academy as a General Services Assistant!At Rekluti (Kruger Corp), we are dedicated to transforming lives, and we are looking for a motivated General Services Assistant to join our team. Your primary role will involve ensuring cleanliness, order, and proper preparation of the institute's facilities, as well as assisting in the logistics of institutional events. Your contributions will directly enhance the experience of students, faculty, and staff by maintaining a safe, clean, and functional environment.Your Key ResponsibilitiesEnsure thorough cleaning and sanitization of the facilities, providing suitable spaces for academic activities.Assist in organizing and managing logistics for institutional events, ensuring that spaces are ready and in optimal condition.Efficiently manage cleaning supplies, ensuring proper usage and timely replenishment.Collaborate with other departments to maintain the smooth operation and order of the institute.Respond quickly to operational requests, prioritizing tasks based on daily needs.