Senior Business Analyst - IT

Overview Join our dynamic Project Delivery team as a Senior Business Analyst. In this influential role, you will drive enterprise-wide strategic initiatives while enhancing the standardization and maturity of our business analysis practice. As a business requirements expert on cross-functional project teams, you will ensure a clear translation of business ne…

Overview As a Senior System Engineer specializing in ArcGIS, you will be instrumental in deploying and optimizing complex, mission-critical ArcGIS systems. Collaborating closely with clients, you will share best practices regarding advanced ArcGIS Enterprise deployment architecture and integration. This role supports our Defense and Intelligence clients, placing you within a talented, cross-functional team of dedicated engineers committed to delivering impactful solutions that enhance communities globally through the web and mobile applications you develop. The Professional Services division at Esri serves as the consulting and implementation backbone of our company. We are consistently exploring new markets and pushing the boundaries of technology to provide transformative solutions to prestigious clients around the world. Our Professional Services team is made up of nearly 1,000 skilled professionals who dedicate themselves daily to ensuring our users achieve success. Esri offers a Relocation Assistance Program to facilitate your move to the Redlands, CA area for this position.

Join Esri as a Senior Partner Manager for AWS, where you will play a pivotal role in fostering strategic alliances and driving growth through collaborative partnerships. In this dynamic position, your expertise will be instrumental in aligning resources, integrating solutions, and maximizing the value of our offerings in conjunction with AWS.Your responsibilities include developing and executing partner strategies, managing partner relationships, and ensuring successful joint go-to-market initiatives. You will work closely with cross-functional teams to deliver innovative solutions that meet our customers’ needs.

Overview Join our team at Esri and assist organizations in making impactful decisions through the power of location intelligence. The professionals you will support are from a wide array of sectors, including government entities (state, regional, and local), NGOs, private consulting firms, environmental engineering, utilities, and commercial enterprises. Your contributions will enable stakeholders to make informed choices regarding environmental management, natural resources, land-use planning, and geodesign. Expect to collaborate with a dynamic team that thrives on problem-solving, active listening, facilitation, and guidance, serving as trusted advisors to thousands of ArcGIS users who are effecting positive change. We value the collaborative experience that comes from being part of a vast network of industry and technology professionals. Esri offers a Relocation Assistance Program to support your move to the Redlands, CA area for this role.

Overview Join our dynamic Industry Solutions team at Esri as a Senior Marketing Manager, where your creativity, marketing expertise, and project management skills will play a vital role in developing, managing, and executing strategic marketing initiatives in the Natural Resources sector. Collaborate with key internal stakeholders to ensure the successful planning and execution of targeted campaigns, community engagement activities, educational materials, and events aimed at achieving campaign objectives and KPIs in critical market segments. Responsibilities Design and implement comprehensive integrated marketing campaigns and tactics. Develop campaign materials including messaging, collateral, and digital content to enhance overall campaign effectiveness. Lead event messaging and execution as part of an integrated campaign strategy to fulfill industry objectives. Provide support for third-party campaigns, including industry tradeshows, sponsorships, and association memberships. Ensure timely delivery of campaign assets within budget constraints. Collaborate with marketing and industry managers, as well as other stakeholders, to ensure consistent, predictable, and successful tactical execution that drives measurable results. Monitor campaign progress at each step and manage reports on campaign activities and ROI analytics. Present a comprehensive view of overall campaign performance to managers and the specific industry teams supported by each campaign. Work closely with marketing automation, analytics, creative lab, and events teams to establish best practices and optimize campaign performance.

Overview Become a vital member of Esri's Creative Lab where innovation meets design! As a Senior Product Designer, you'll play a key role in crafting and enhancing compelling designs for Esri’s online store. Collaborate with a dynamic team of talented Product Designers to elevate the Digital Commerce experience. We seek a creative thinker and effective communicator, driven by a passion for design and a desire to grow professionally. Your expertise in user-centered design, systems thinking, and interaction design will be essential in expanding the influence of Esri’s location-based technology. Responsibilities Contribute significantly to our Digital Commerce Team, designing for both internal stakeholders and global distributors. Harmonize user-centered design principles with business objectives to deliver exceptional user experiences that positively impact revenue. Transform creative briefs, wireframes, and internal feedback into innovative web solutions that fulfill project requirements. Collaborate with a team of expert Product Designers to enhance your skills and gain valuable experience. Engage with cross-functional team members including UX designers, writers, developers, and stakeholders to create designs across a diverse array of Esri products and marketing initiatives. Keep abreast of emerging web design trends and technologies.

Overview Become a key member of a dynamic team of skilled geographic data engineers, cartographers, and GIS professionals tasked with creating and enhancing the global vector basemaps that drive Esri’s GIS services. In this role, you will leverage your software engineering capabilities and GIS knowledge to develop, assess, and refine the maps and data utilized by millions across the globe. This position offers a thrilling opportunity to significantly impact users' ability to understand and visualize their environment through high-quality mapping services. Responsibilities Develop, analyze, and release consistent updates to Esri's global vector basemaps, incorporating geographical data from Esri's partners, contributors, and Overture/OpenStreetMap. Design and implement enhancements in processing to deliver superior quality basemaps to our clients more efficiently. Investigate inquiries and issues while collaborating with others to elevate product quality and enhance end-user experiences. Mentor and guide product engineers to ensure the delivery of high-quality basemaps. Effectively communicate and present complex information, analyses, and insights to various stakeholders using clear presentation techniques, well-structured spreadsheets, and data visualizations. Requirements 5+ years of experience in enhancing and maintaining data pipelines, QA systems, and release processes for software and data-driven products. A strong passion for developing and sustaining efficient, high-quality release processes. Proficient understanding of the software development lifecycle, including QA and production release. Hands-on experience with Esri technology (ArcGIS Online, Pro, Enterprise, Platform) and deployment on Windows-based servers. Familiarity with web servers (Apache, Tomcat, IIS) and SaaS environments. Proficient in Python, SQL, and scripting for automating build and QA processes. A methodical, quality-focused, and collaborative team player. Bachelor’s degree in GIS, Computer Information Systems, Computer Science, or a related field. Recommended Qualifications Master’s degree in GIS, Computer Information Systems, Computer Science, or a related field. Experience working with Linux OS and Bash scripting. Familiarity with cloud services (AWS, Azure, etc.).

Join Esri as a Senior UX Researcher for our ArcGIS applications, where you'll play a pivotal role in shaping the user experience of cutting-edge geographic information systems. You will conduct comprehensive user research, gather insights, and collaborate with cross-functional teams to enhance the usability and overall experience of our software solutions. Your expertise will help drive design decisions, ensuring that our applications meet the needs of diverse users.

Esri seeks a Senior Accountant specializing in Financial Reporting at its Redlands, CA office. This position prepares financial statements and ensures all reporting meets established accounting standards. The role also provides financial analysis to help guide business decisions. Main responsibilities Prepare and review financial statements for accuracy and compliance Ensure all reporting aligns with relevant accounting standards Deliver financial analysis to support company initiatives Collaborate with teams across the organization to improve reporting processes Collaboration This position works closely with other departments to maintain accurate financial records and streamline reporting procedures.

Overview Become part of our innovative team dedicated to making a meaningful impact by developing purposeful and user-friendly mobile solutions. We create software that revolutionizes organizational operations, whether responding to urgent natural disasters, maintaining vital infrastructure, or providing humanitarian assistance. If you are an engineer who excels in dynamic environments and is eager to shape and deliver exceptional capabilities in mobile and web application development, our team is the ideal place for you to flourish. Esri offers a Relocation Assistance Program for candidates moving to the Redlands, CA area. Key Responsibilities Lead the development and testing of new features for mobile and web applications (e.g., Field Maps, Navigator). Engage with prospective users and clients to comprehend their requirements and convert them into product specifications. Transform product roadmap features into detailed product requirements, including user stories and acceptance criteria. Collaborate with ArcGIS product teams to shape future development initiatives. Champion the customer perspective and incorporate their workflows into product design and delivery. Identify and manage risks associated with product development, including technical challenges and external factors. Conduct thorough analyses of complex product issues and recommend viable solutions. Evaluate product quality and readiness for release through the formulation and review of test plans. Create and present conceptual articles, blog posts, and detailed tutorials aimed at GIS professionals and mobile users to facilitate app deployment. Become a subject matter expert on specific product features and capabilities. Identify and implement process enhancements across the development team. Qualifications Over 5 years of experience with Esri products, including proficiency in ArcGIS Pro, Enterprise, and/or Online. Experience in configuring and deploying Esri Field Applications (e.g., Field Maps, Survey123, Navigator, Quick Capture). Expertise in building and delivering projects utilizing modern programming languages such as Python or JavaScript. Demonstrated success in delivering sustainable software solutions. Ability to convey technical concepts effectively to diverse audiences. Passion for delivering high-quality work efficiently and within deadlines.

Overview Are you a strategic expert with a passion for data? As a Senior Marketing Data Strategist at Esri, you'll utilize your advanced skills in marketing data analysis, modeling, governance, and enhancement to bring clarity to complex datasets. Your innovative data models will enhance data quality frameworks and drive targeted enrichment and segmentation strategies that elevate personalization and prioritization. In this pivotal role, you will establish and oversee marketing data standards, streamline data collection and validation processes, and create insightful visualization and reporting tools. Collaborating with information systems, technology, and enterprise business intelligence teams, you'll ensure the integrity, compliance, and consistency of marketing data across platforms, significantly influencing strategic decision-making at Esri. Responsibilities Advanced Data Analysis and Modeling: Design and maintain robust marketing data models that facilitate segmentation, personalization, prioritization, and performance measurement. Employ advanced analytical methods to assess campaign effectiveness, uncover trends, and guide targeting and investment strategies. Data Quality, Enrichment & Governance: Integrate data enrichment logic, validation frameworks, and standardized quality controls to enhance data completeness, accuracy, and consistency. Implement and operationalize data governance standards and monitoring processes to ensure long-term reliability and integrity. Data Visualization and Reporting: Create dashboards and visualizations that effectively communicate marketing performance, segmentation efficiency, and key data health indicators. Provide guidance on reporting architecture and standards to bolster transparency and stakeholder confidence in marketing data. Data Governance and Strategy Optimization: Collaborate with digital marketing, technology, and legal/privacy teams to ensure audience strategies are built on compliant, high-quality data. Address systemic data challenges and establish benchmarks to promote best practices that enhance targeting precision and data maturity, including data transformations and enrichment practices for long-term sustainability.

Overview Join the innovative team at Esri as a Senior Product Test Engineer for ArcGIS Enterprise, where your expertise will play a pivotal role in shaping the future of our software. We seek a collaborative individual who possesses a deep understanding of user needs and is passionate about enhancing software quality. In this key position, you will design and advance a robust automated test framework that mirrors real-world use cases, ensuring the resilience and reliability of our testing processes. As new features are developed, you will enhance automated coverage, allowing our test infrastructure to evolve alongside our product releases. Your insights will provide valuable guidance on interpreting test results throughout the development cycle. In the event of issues, you will assist the team in diagnosing the causes and implications of these problems. Through your commitment and influence, you will directly contribute to delivering reliable software to users worldwide.

Role Overview Esri is looking for a Senior Business Analyst focused on HR Data to join its Human Resources team in Redlands, CA. This position works closely with HR professionals to understand business challenges, define information needs, assess data quality, and build data visualizations that inform strategic decisions. The role is based on Esri’s Redlands campus and offers the chance to make a direct impact on business objectives through analytical expertise. What You Will Do Gather and analyze requirements by conducting interviews, leading workshops, running surveys, and reviewing process documentation. Produce key project deliverables, including requirements documentation, use cases, business process models, data models, and visual dashboards. Synthesize information from multiple sources, resolve conflicting requirements, and translate high-level business needs into clear, actionable tasks. Work with colleagues to assess information, prioritize requirements, evaluate possible solutions, and provide recommendations to stakeholders. Collaborate with team members to ensure data requirements are met efficiently and reliably. Develop and maintain dashboards and reports using Power BI, keeping up with new features and capabilities. Required Qualifications At least 5 years of experience as a business analyst supporting HR business intelligence needs. Strong communication, presentation, and organizational skills, with the ability to tailor messages for a range of audiences including peers, stakeholders, and executives. Excellent interpersonal skills: diplomacy, negotiation, reasoning, problem-solving, and influence. Advanced analytical skills and a deep understanding of interpreting business needs. Skilled facilitator, able to elicit requirements from people with different backgrounds and personalities. Ability to prioritize, plan, and carry out tasks independently. Bachelor’s degree in business, mathematics, or a related field. Must be authorized to work in the United States. Visa sponsorship is not available. Preferred Qualifications Experience designing and implementing data-driven solutions for HR.

Overview As a distinguished GIS subject matter expert, you excel at pinpointing the ideal analytical tools for diverse challenges. Your ability to devise innovative solutions not only addresses complex problems but also inspires enthusiasm for the transformative power of GIS technology. Join a dedicated technical team committed to empowering Esri’s most vital partners and providing strategic insights into their intricate business challenges. Utilize your exceptional problem-solving abilities to illustrate the profound value of GIS in uncovering unique patterns, trends, and insights. At Esri, we prioritize our partners' success, fostering an environment that nurtures creativity, collaboration, and passion. We invite you to bring your best work to a culture that values your contributions.

Join Esri as a Senior Lead Accountant in our Corporate Accounting team, where your expertise will contribute to maintaining the financial integrity of our organization. In this pivotal role, you will oversee complex accounting processes, ensure compliance with financial regulations, and collaborate with cross-functional teams to enhance our financial reporting.Your experience will allow you to mentor junior accountants, streamline accounting functions, and support the strategic direction of the company through insightful financial analysis.

Overview At Esri, our ArcGIS Enterprise platform is pivotal in supporting the mission-critical operations of our global clientele, both in cloud environments and on-premises. To enhance deployment and management processes, we develop sophisticated automation tools that simplify the installation and configuration of ArcGIS Enterprise within Kubernetes ecosystems and on leading cloud platforms like AWS and Microsoft Azure. We are currently on the lookout for a Senior Cloud Automation Engineer to collaborate closely with software developers and product engineers, ensuring our automation technologies are of the highest quality, reliability, and user-centric. This role necessitates a deep technical understanding, exceptional problem-solving abilities, and strong interpersonal skills, combined with a proactive approach to keeping pace with rapidly evolving cloud technologies while delivering practical, user-focused solutions.

Join Esri as a Senior Income Tax Accountant, where you will play a vital role in managing our tax compliance and reporting processes. In this position, you will collaborate with cross-functional teams to ensure accurate tax reporting and compliance with regulations. Your expertise in income tax accounting will contribute to our commitment to financial excellence and integrity.

Overview Become a vital part of Esri's Global Community Engagement Team as a Senior Product Engineer, where you will harness the transformative potential of GIS to unite communities. In this role, you will act as a geospatial technology advocate, developing innovative ArcGIS Hub product architectures tailored for both Esri and external communities. Utilize ArcGIS, open data platforms, and various technology solutions to facilitate geospatial adoption and cultivate community engagement backed by a systems-oriented knowledge framework. Responsibilities Expertise Development: Employ a combination of user experience, digital design, and full-stack development skills (including HTML, CSS, ArcGIS API for JavaScript, Python, and more) to create sophisticated ArcGIS Hub and ArcGIS Online solutions. Ensure adherence to project management best practices and quality assurance standards in every project. Innovation Leadership: Design and enhance the Community Platform Templates architecture for the Global Community Engagement initiative. Develop reusable templates and enablement resources that empower Esri distributors and stakeholders. Collaborate with Product Teams to gather feedback and drive continuous improvement of ArcGIS. Problem-Solving: Work collaboratively with the Global Community Engagement Team to analyze and refine community engagement workflows within Esri’s internal and global partner ecosystems. Strategic Influence: Contribute to shaping Esri’s global community engagement strategy by engaging with a diverse range of technical and non-technical teams. Produce clear documentation, presentations, and storytelling materials that celebrate community successes. Requirements Over 5 years of experience in digital design, programming, and product engineering, ideally within the geospatial domain. Proficiency in HTML, CSS, Python, and JavaScript; familiarity with emerging AI tools in this area is advantageous. Robust understanding of GIS principles and applications, especially ArcGIS Online and ArcGIS Hub. A genuine passion for geography and systems thinking, applying The Geographic Approach to community engagement initiatives. Willingness to travel internationally up to 10% of the time. Visa sponsorship is not available for this position. Demonstrated ability to collaborate with global stakeholders, effectively communicate, and present ideas clearly in both virtual and in-person formats. Bachelor’s degree in geography, computer science, or a related field is required.

Overview Join our dynamic Product Design team at Esri, where you'll be instrumental in crafting and validating innovative designs for our real-time GIS charting and mapping tool, ArcGIS Dashboards. In this pivotal role, you will collaborate closely with product development colleagues to enhance the powerful data visualization capabilities that serve diverse industries. We are seeking a proactive and collaborative self-starter who thrives on curiosity and the sharing of fresh ideas. If you are eager to tackle exciting challenges and contribute to meaningful change, we would love to have you on board! Responsibilities Engage with stakeholders to gather requirements and specifications for both new and existing features. Develop prototypes and high-fidelity user interface designs to present innovative concepts to developers and product managers. Work closely with engineering teams throughout the development cycle to ensure design feasibility, iterate on concepts, and deliver exceptional implementations. Create visually appealing, user-friendly, and accessible UI designs that align with Esri’s design system. Promote the use of Esri’s design system and patterns to foster platform consistency, collaborating with designers and developers in pairs and larger groups. Act as a bridge between design and engineering teams, ensuring the UX vision remains intact during technical execution. Conduct usability testing and user-facing research to validate design work, enhancing and expanding our team’s research capabilities. Stay current on the latest trends and technologies in mobile, web, and responsive design patterns. Requirements 5+ years of experience in product design for enterprise SaaS, web applications, or related fields. Proficient in Figma and familiar with Figma UI Kits, maintaining adherence to established pattern libraries and frameworks. Ability to discuss technical constraints and trade-offs with engineering teams comfortably. Passionate about delving into feature-level work within the Dashboards application and exploring multiple solutions for a single challenge. A keen interest in data visualization and representation, with a willingness to learn about dashboard-specific design aesthetics. Knowledge of or experience in localization (L10N) or internationalization (I18N) is a plus. Strong expertise in accessibility (WCAG 2.0/Section 508 Compliance) with a proven history of collaborating with developers to address accessibility challenges.

Overview As a GIS expert, you have a unique talent for pinpointing the most suitable analysis tools to tackle diverse challenges. Your innovative solutions not only resolve issues but also inspire enthusiasm around the capabilities of GIS technology. Join our Geo Experience team, where you will guide clients through their most intricate business challenges. Utilize your analytical skills to showcase the value of GIS technology in uncovering distinctive patterns, trends, and insights. At Esri, we prioritize our customers' success and foster an environment that empowers you to excel. Experience a culture that thrives on creativity, collaboration, and dedication. Responsibilities Build Relationships: Engage with clients by showcasing Esri software and solutions as part of the Geo Experience team. Establish connections with key decision-makers and facilitate technical meetings that drive business growth. Be an Expert: Serve as a technical leader in Esri technologies and a subject matter authority across various sectors. Exhibit your comprehensive grasp of sales tactics and initiatives to formulate complex solutions for our most critical clients. Comprehend organizational structures, workflows, third-party business systems, and integration points. Share insights and mentor new team members on best practices. Solve Problems: Proactively devise and recommend solutions that illustrate how GIS adds value to our clients by addressing their core challenges. Define and implement intricate strategies that align Esri technology with the business objectives of our largest customers. Tell Our Story: Create compelling presentations for both technical and non-technical audiences within Esri's major clients. Offer configuration guidance and best practices. Represent Esri at significant conferences and high-level engagements. Requirements 5+ years of experience with Esri technology, including map creation, spatial analysis, and web application configuration. 3+ years of experience across various industries. Extensive knowledge of ArcGIS within an IT framework, encompassing hardware, storage, security, networking, web services, virtualization, and cloud computing. Proven track record in technical consulting and conceptual solution design. Familiarity with sales and business development processes. Strong troubleshooting skills for client-related issues.