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About the job
Conduct meticulous audit sampling, execute comprehensive audits, and deliver insightful findings to the Operations, Training, and internal partner management teams.
Align and calibrate auditing processes between partner and internal teams to ensure consistency and accuracy.
Demonstrate the ability to verify, document, and communicate audit results effectively, while developing detailed audit reports and evaluating the effectiveness of corrective actions.
Perform audits with professionalism, ethics, and objectivity, while interpreting applicable standards and being mindful of potential legal and financial implications.
Exhibit exceptional time-management capabilities and organizational agility, with the ability to effectively juggle multiple projects, tasks, and priorities.
Innovate and develop creative strategies for enhancing core metrics based on audit findings.
Identify, articulate, and escalate issues effectively, translating them into actionable business requirements.
Showcase strong analytical and problem-solving skills, with a keen attention to detail and a focus on process improvement.
Demonstrate leadership qualities and the ability to influence the work of others.
Tackle special projects as needed and adapt to the evolving requirements of the business landscape.
Possess the ability to understand the seller’s perspective and conduct audits with consideration of their overall experience, not just the associates.
Conduct meticulous audit sampling, execute comprehensive audits, and deliver insightful findings to the Operations, Training, and internal partner management teams.Align and calibrate auditing processes between partner and internal teams to ensure consistency and accuracy.Demonstrate the ability to verify, document, and communicate audit results effectively,…
We are seeking a highly skilled Nurse Auditor to join our dynamic team at dstaff. This position can be based in Tacoma, WA; Seattle, WA; Burlington, WA; Salt Lake City, UT; Medford, OR; Portland, OR; or Lewiston, ID.The ideal candidate will have 5-7 years of experience in nursing and will initially work in-office for at least 6 months before telecommuting options may be considered.Key Responsibilities:Plan, coordinate, and conduct post-payment claims audits.Perform special projects as assigned.Utilize clinical expertise to ensure compliance with medical policies and standards.Analyze complex provider and hospital contracts.Conduct coding audits and quality assurance assessments of claims.
About Our TeamOur IT Services and Support team is dedicated to delivering smooth, efficient, and dependable IT solutions throughout the organization. We manage frontline IT support, vendor partnerships, and equipment inventories while continuously refining our processes and documentation to enhance the overall employee experience.About the PositionAs a Frontline IT Support Specialist, you will be the primary point of contact for our helpdesk, addressing hardware, software, and network issues. You will resolve incoming support requests, collaborate with various teams to streamline workflows like onboarding and device imaging, and contribute innovative ideas to enhance daily operations for all employees.This role is based in our Seattle office, requiring on-site presence five days a week. Relocation assistance can be provided.Your Responsibilities Include:Deliver Frontline Helpdesk Support: Act as the main contact for troubleshooting hardware, software, and network issues, ensuring prompt and effective resolution of employee inquiries.Enhance Support Systems and Processes: Collaborate with cross-functional partners to identify improvement opportunities, develop and maintain standardized workflows, and share insights during IT team meetings.Participate in On-Call Rotation: Join a scheduled helpdesk on-call rotation for urgent incidents.You Will Excel in This Role If You:Possess strong technical proficiency in macOS (knowledge of Windows is a plus), identity and device management (Azure AD, Jamf, Intune), and enterprise collaboration tools such as Google Workspace, Office 365, Slack, and Atlassian products.Exhibit excellent written and verbal communication skills, ensuring clarity and professionalism in every interaction.Demonstrate a proactive, driven attitude toward problem-solving and continuous improvement.Display meticulous attention to detail in your work, consistently delivering high-quality results.Embrace a customer-first mindset and possess the ability to explain technical concepts clearly to diverse audiences.About OpenAIOpenAI is a pioneering organization committed to ensuring that artificial intelligence benefits all of humanity. We strive to create safe and advanced AI technologies that empower individuals and organizations across the globe.
Full-time|On-site|Seattle, Washington, United States
Role overview The Field Support Specialist at SPS North America is based in Seattle, Washington. This role acts as the main point of contact for clients, addressing technical support needs and focusing on building and maintaining strong customer relationships. Key responsibilities Troubleshoot technical issues for clients on-site Lead training sessions at client locations Collaborate with internal teams to enhance service delivery Support customer satisfaction through direct communication and effective problem-solving
Full-time|On-site|Seattle, Washington, United States
SPS North America seeks a Field Support Specialist based in Seattle, Washington. The position centers on hands-on support for clients, with a strong emphasis on technical troubleshooting and direct, on-site assistance. Building trust through clear communication and reliable problem-solving is key in this role. Main responsibilities Identify and resolve technical issues for clients, both remotely and in person Provide on-site assistance when required to address client needs Communicate solutions and updates to clients in a clear, professional manner Focus on delivering a positive experience for every customer through effective support Role focus This role requires practical troubleshooting skills and a commitment to customer satisfaction. Success depends on the ability to listen, respond promptly, and ensure clients feel supported throughout the process.
Full-time|$21/hr - $23/hr|On-site|Seattle, Washington, United States
Role Overview SPS North America is hiring a Field Support Specialist (also referred to as Office Support Specialist) in Seattle, Washington. This position reports to Client Services Leadership and is central to maintaining our service standards. The role covers a range of responsibilities, from managing shipping and print projects to being the welcoming presence at the front desk. Key Responsibilities Front Desk and Guest Services Welcome guests and clients, delivering a high-quality concierge experience. Oversee lobby operations, including security protocols and global call routing. Logistics and Mail Handling Coordinate all inbound and outbound shipments. Follow both manual and electronic chain-of-custody processes for priority packages. Production and Reprographics Operate Multi-Functional Devices (MFD) for printing, binding (GBC, Velo, Coil), and digital scanning tasks. Keep all equipment in top condition through proactive maintenance and toner management. Office and Facility Upkeep Keep conference rooms, pantries, and common areas ready for use at all times. Manage inventory and ensure supplies remain stocked.
At Finvari, we are revolutionizing the payment processes for construction companies through our innovative SaaS platform. Our goal is to eliminate tedious manual payment tasks, allowing construction leaders to concentrate on developing the infrastructure of the future. Our user-friendly software caters to everyone, from field workers to C-suite executives, enhancing efficiency, streamlining processes, and fostering innovation within the industry.We pride ourselves on having a tight-knit, skilled team that has successfully built and scaled multiple software companies, some of which have gone public. Our culture is grounded in innovation, creativity, and a customer-first approach. We seek teammates who are passionate about problem-solving and eager to make a tangible difference. Our work environment is collaborative, autonomous, and intensely focused on customer satisfaction.About the Role:As a Product Support Specialist, you will be the first line of defense for our customers, addressing inquiries, troubleshooting issues, and ensuring a seamless experience on our platform. You will collaborate closely with Customer Success, Product, and Engineering teams to investigate problems, share valuable insights from customers, and contribute to enhancing our systems.This role presents a unique opportunity for individuals who are curious, analytical, and eager to develop their technical skills further. Ideal candidates will be comfortable working independently with minimal guidance, capable of asking insightful questions, synthesizing information, and navigating ambiguity effectively.This is a hybrid role that offers flexibility for remote work. We gather weekly for in-person collaboration and team lunches in our Seattle office.
Full-time|On-site|Seattle, Washington, United States
Join Axon, a leader in law enforcement technology, as a Senior Support Operations Specialist. In this role, you will be pivotal in enhancing operational efficiency and providing exceptional support to our customers. Your analytical skills will help us innovate and improve our systems, ensuring our clients receive top-notch service.
BRINC develops technology for public safety agencies, including advanced drones, rugged communication devices, and 911 response networks that deliver real-time visuals to emergency teams. With over 600 agencies relying on its solutions, BRINC supports first responders nationwide from its Seattle, WA location. Role overview The IT Support Specialist will establish and lead the IT Help Desk for BRINC’s engineering and manufacturing teams in Seattle. This position focuses on building IT processes from the ground up, shaping standards that will scale as the company grows. The specialist will implement an endpoint management platform, develop device images for macOS, Windows, and Linux, and provide support for devices on the manufacturing floor. Collaboration with the Security Engineer and HR is key to ensuring a smooth onboarding and offboarding experience for staff, as well as managing the full device lifecycle. What you will do Deploy and manage identity, access, and device management for macOS, Windows, and Linux systems, unifying device management, directory services, and patch management. Create and maintain standard operating system images for Windows, macOS, and Ubuntu Linux workstations. Set up software update policies, manage patching, and roll out Endpoint Detection and Response (EDR) solutions across all platforms. Establish application allowlisting and blocklisting, and manage software licensing. Administer the Service Management Help Desk, including building SLA schemes, defining request types, and setting routing rules for onboarding, offboarding, hardware, and access needs. Provide Tier 1 and Tier 2 support for hardware, operating system, and software issues for engineering, manufacturing, and corporate teams. Develop a self-service knowledge base to address common technical questions and issues. Manage virtual helpdesk support for remote staff. Oversee the full device provisioning process: imaging, software installation, account setup, and timely delivery to users.
Trupanion seeks a Customer Support Specialist to assist pet owners with questions about its services. The main focus is on providing clear information and practical solutions, helping customers feel supported at every step. What you will do Respond to client inquiries with attention and accuracy Offer solutions that enhance the customer experience Guide pet owners as they use Trupanion’s services Schedule This role follows Pacific Time hours to match customer needs and ensure support is available when it matters most. Location Position is based in Seattle.
Full-time|On-site|Seattle, Washington, United States
Role overview The Technical Account Specialist - Customer Support position at Zenoti is based in Seattle, Washington. This role centers on supporting clients as they use Zenoti’s software, with a strong emphasis on direct customer communication and problem-solving. Daily work involves helping customers maximize the value they get from the platform and ensuring their questions are answered promptly. What you will do Assist customers by resolving technical issues and responding to product-related questions. Offer practical guidance and share insights to help clients make the most of Zenoti’s software. Deliver solutions that fit each customer’s specific needs, aiming to enhance their experience with the product. Work closely with both clients and internal teams to address challenges and maintain high satisfaction levels.
Why Join YWCA Seattle King Snohomish? YWCA SKS stands as the region's foremost non-profit organization with an impressive legacy spanning over 120 years. Our mission revolves around empowering women, with programs dedicated to serving over 7,000 individuals annually. By joining our team, you actively contribute to making a positive impact in the community. We are led by women and BIPOC, fostering a family-centered, inclusive atmosphere that supports employee growth. As a full-time employee (30+ hours), you will benefit from a comprehensive package that includes medical insurance, generous vacation and sick leave, holiday pay, and a remarkable retirement plan. Bring your dedication to racial equity and social justice – apply today!Key Responsibilities The YWCA is in search of dedicated, accessible, and efficient problem solvers to enhance our team. As a Client Support Specialist, you will be tasked with delivering exceptional, culturally sensitive, and dependable customer service to residents, clients, guests, staff, volunteers, donors, and community members within a vibrant and diverse environment. Your role will involve providing initial referrals to YWCA programs and additional community resources when necessary. Furthermore, you will act as a first responder to emergencies occurring on-site at the YWCA Seneca and Opportunity Place buildings. In this position, you will oversee a lively lobby area frequented by residents and community visitors. Strong communication skills and a keen awareness of safety are essential. You will be responsible for maintaining a welcoming lobby environment that minimizes distractions while prioritizing security. As the initial point of contact for guests and clients, your interpersonal skills, positive demeanor, patience, and professional appearance are paramount. Given that resident activity can be significant until midnight or 1 AM, ensuring the building's security and monitoring lobby activity is crucial.
Join our dynamic team at brinc as a Technical Support Specialist. In this pivotal role, you will be the first line of support for our customers, ensuring they have the best experience with our products. Your responsibilities will include troubleshooting technical issues, providing detailed product information, and guiding customers through complex situations with patience and expertise.We are looking for someone who possesses a passion for technology, exceptional communication skills, and a desire to help others. If you enjoy problem-solving and thrive in a fast-paced environment, this is the perfect opportunity for you!
Join YWCA Seattle King Snohomish as a Client Support Specialist! As the largest non-profit organization in the region, YWCA Seattle King Snohomish has been dedicated to empowering women and supporting diverse communities for over 120 years. By joining our team, you will play a vital role in impacting the lives of over 7,000 individuals annually. We're proud to be a women and BIPOC-led organization that fosters a family-centered and inclusive work environment. As a full-time employee (30+ hours), you will receive a comprehensive benefits package, including medical insurance, generous vacation, holiday, and sick leave, along with a robust retirement plan. If you have a passion for racial equity and social justice, we encourage you to apply today!Your ResponsibilitiesWe are seeking dedicated, dependable, and skilled problem solvers to join our team as Client Support Specialists. In this role, you will provide exceptional, culturally responsive customer service to residents, clients, guests, staff, volunteers, donors, and community members in a bustling environment. This includes offering initial referrals to YWCA programs and community resources as necessary. Additionally, you will act as a first responder to emergency situations at the YWCA Seneca building.As a Client Support Specialist, you will maintain a welcoming and secure lobby area while ensuring strong communication and safety awareness among staff and visitors. Those working the swing shift are expected to create a distraction-free environment. As the first point of contact for clients and guests, your interpersonal skills, positive attitude, patience, and professional demeanor are essential.Schedule: Saturday and Sunday (3:30 pm - 12:00 am/11:30 pm - 8:00 am)
About Asset Living Asset Living is a third-party property management firm founded in 1986. The company manages a broad portfolio across the United States, including multifamily, single-family rentals, affordable housing, build-to-rent, active adult, and student housing properties. Asset Living’s team brings together professionals from diverse backgrounds to support communities and deliver results for clients nationwide. Asset Living emphasizes collaboration, professional growth, and shared leadership. The company has been recognized among the nation’s Best and Brightest Places to Work and is ranked in the NMHC’s top 50 property management professionals. Asset Living is also a member of The Institute of Real Estate Management (IREM) and holds Accredited Management Organization (AMO) status. Role Overview: Regional Facilities Support Specialist The Regional Facilities Support Specialist provides maintenance support across multiple locations in the assigned region. This role focuses on essential maintenance tasks to ensure facilities operate smoothly and remain well maintained. Location Seattle, WA
RR Donnelley seeks an Office Services Support Specialist based in Seattle. This position plays a key role in handling daily administrative and operational duties that keep the office organized and efficient. Role overview The Office Services Support Specialist contributes to smooth office operations by managing a variety of tasks. This includes supporting team productivity and maintaining the quality standards expected within the workplace. What you will do Carry out administrative responsibilities to support office functions Assist with operational tasks that help the team work efficiently Maintain a focus on quality in all assigned duties Location This role is based in Seattle.
Join our dynamic team at Prosidian Consulting as a Healthcare Policy Facilitation Support Specialist. In this pivotal role, you will assist in the development and implementation of healthcare policies that enhance patient care and operational efficiency.Your responsibilities will include collaborating with key stakeholders, analyzing healthcare regulations, and providing strategic insights to improve policy frameworks. If you have a passion for healthcare and policy advocacy, we invite you to apply and make a difference!
Full-time|$55K/yr - $55K/yr|On-site|Seattle, Washington, United States
At PitchBook, a Morningstar company, we are driven by the future. Our commitment to innovation and self-investment fosters an environment where everyone can excel. Collaboration is at the heart of our culture, fueling the excitement and energy that resonates throughout our organization. We offer robust learning programs and mentorship opportunities, cultivating a culture of curiosity that encourages us to explore new solutions and improve continuously. Navigating a rapidly evolving industry with high aspirations can bring challenges, yet we thrive by embracing them. We are bold, willing to take risks, learn from failures, and start anew in our quest for excellence. If you possess a positive attitude and are ready to roll up your sleeves to achieve results, PitchBook is the ideal place for you. About the Role:As a vital member of our Account Management & Customer Success team, you will excel in driving change and ensuring continuous growth for both yourself and PitchBook. Engaging in constant learning and the exploration of innovative ideas will empower you to question the status quo while maintaining a focus on our customers’ success. We celebrate teamwork and encourage the development of strong, trust-based relationships with teammates, clients, and partners. A contagious positivity, relentless curiosity, and a people-centric mindset define our most successful team members. If this resonates with you, we invite you to join us!In this role, the Customer Support Specialist Tier 1 will provide direct support to PitchBook clients through phone, email, and chat. You will collaborate with the support team to resolve customer inquiries and enhance the overall customer experience. As the first line of support, you will offer real-time assistance to clients in need. Insights gained from customer experience challenges will inform product enhancements, helping PitchBook to optimize its platform for users.
Role Overview Outreach is looking for an IT Support Analyst based in Seattle, WA. This role keeps the company’s technology running reliably. The IT Support Analyst troubleshoots technical issues, responds to employee IT questions, and supports daily operations across teams. What You Will Do Diagnose and resolve hardware and software problems for employees Respond to IT-related inquiries and service requests Deliver clear, helpful support with a focus on customer service Collaborate with teams to improve IT processes and workflows
destinationknot coordinates reservations, schedules, and guest support services. The team values strong organization, open communication, and a commitment to delivering a positive experience for every client. Role overview The Entry-Level Online Reservations & Guest Support Specialist manages both client-facing and behind-the-scenes responsibilities. This fully remote position supports reservation requests, scheduling, and guest inquiries. Training and ongoing support are provided to help new team members succeed. What you will do Assist with new reservation requests, confirmations, and schedule changes Respond to guest questions by email, phone, and messaging platforms Maintain accurate records, calendars, and service documentation Track timelines to ensure changes and confirmations are handled promptly Support guests to help create a smooth, positive experience Follow established workflows and quality standards Collaborate with team members to support daily operations Requirements Strong customer service and communication skills Attention to detail and solid organizational habits Comfort managing several tasks in a remote setting Basic computer skills and willingness to learn new tools Professional, reliable, and responsive approach Experience in guest services, reservations, customer support, hospitality, or administrative roles is helpful but not required Work environment and schedule This is a fully remote position within the United States. Flexible scheduling is available. Training and ongoing guidance are part of the onboarding process. Why join destinationknot? Remote work with flexible scheduling Supportive and structured team environment Clear expectations and established processes Opportunities to build coordination and guest support skills How to apply Submit an application for review. destinationknot will contact selected applicants with next steps.
Conduct meticulous audit sampling, execute comprehensive audits, and deliver insightful findings to the Operations, Training, and internal partner management teams.Align and calibrate auditing processes between partner and internal teams to ensure consistency and accuracy.Demonstrate the ability to verify, document, and communicate audit results effectively,…
We are seeking a highly skilled Nurse Auditor to join our dynamic team at dstaff. This position can be based in Tacoma, WA; Seattle, WA; Burlington, WA; Salt Lake City, UT; Medford, OR; Portland, OR; or Lewiston, ID.The ideal candidate will have 5-7 years of experience in nursing and will initially work in-office for at least 6 months before telecommuting options may be considered.Key Responsibilities:Plan, coordinate, and conduct post-payment claims audits.Perform special projects as assigned.Utilize clinical expertise to ensure compliance with medical policies and standards.Analyze complex provider and hospital contracts.Conduct coding audits and quality assurance assessments of claims.
About Our TeamOur IT Services and Support team is dedicated to delivering smooth, efficient, and dependable IT solutions throughout the organization. We manage frontline IT support, vendor partnerships, and equipment inventories while continuously refining our processes and documentation to enhance the overall employee experience.About the PositionAs a Frontline IT Support Specialist, you will be the primary point of contact for our helpdesk, addressing hardware, software, and network issues. You will resolve incoming support requests, collaborate with various teams to streamline workflows like onboarding and device imaging, and contribute innovative ideas to enhance daily operations for all employees.This role is based in our Seattle office, requiring on-site presence five days a week. Relocation assistance can be provided.Your Responsibilities Include:Deliver Frontline Helpdesk Support: Act as the main contact for troubleshooting hardware, software, and network issues, ensuring prompt and effective resolution of employee inquiries.Enhance Support Systems and Processes: Collaborate with cross-functional partners to identify improvement opportunities, develop and maintain standardized workflows, and share insights during IT team meetings.Participate in On-Call Rotation: Join a scheduled helpdesk on-call rotation for urgent incidents.You Will Excel in This Role If You:Possess strong technical proficiency in macOS (knowledge of Windows is a plus), identity and device management (Azure AD, Jamf, Intune), and enterprise collaboration tools such as Google Workspace, Office 365, Slack, and Atlassian products.Exhibit excellent written and verbal communication skills, ensuring clarity and professionalism in every interaction.Demonstrate a proactive, driven attitude toward problem-solving and continuous improvement.Display meticulous attention to detail in your work, consistently delivering high-quality results.Embrace a customer-first mindset and possess the ability to explain technical concepts clearly to diverse audiences.About OpenAIOpenAI is a pioneering organization committed to ensuring that artificial intelligence benefits all of humanity. We strive to create safe and advanced AI technologies that empower individuals and organizations across the globe.
Full-time|On-site|Seattle, Washington, United States
Role overview The Field Support Specialist at SPS North America is based in Seattle, Washington. This role acts as the main point of contact for clients, addressing technical support needs and focusing on building and maintaining strong customer relationships. Key responsibilities Troubleshoot technical issues for clients on-site Lead training sessions at client locations Collaborate with internal teams to enhance service delivery Support customer satisfaction through direct communication and effective problem-solving
Full-time|On-site|Seattle, Washington, United States
SPS North America seeks a Field Support Specialist based in Seattle, Washington. The position centers on hands-on support for clients, with a strong emphasis on technical troubleshooting and direct, on-site assistance. Building trust through clear communication and reliable problem-solving is key in this role. Main responsibilities Identify and resolve technical issues for clients, both remotely and in person Provide on-site assistance when required to address client needs Communicate solutions and updates to clients in a clear, professional manner Focus on delivering a positive experience for every customer through effective support Role focus This role requires practical troubleshooting skills and a commitment to customer satisfaction. Success depends on the ability to listen, respond promptly, and ensure clients feel supported throughout the process.
Full-time|$21/hr - $23/hr|On-site|Seattle, Washington, United States
Role Overview SPS North America is hiring a Field Support Specialist (also referred to as Office Support Specialist) in Seattle, Washington. This position reports to Client Services Leadership and is central to maintaining our service standards. The role covers a range of responsibilities, from managing shipping and print projects to being the welcoming presence at the front desk. Key Responsibilities Front Desk and Guest Services Welcome guests and clients, delivering a high-quality concierge experience. Oversee lobby operations, including security protocols and global call routing. Logistics and Mail Handling Coordinate all inbound and outbound shipments. Follow both manual and electronic chain-of-custody processes for priority packages. Production and Reprographics Operate Multi-Functional Devices (MFD) for printing, binding (GBC, Velo, Coil), and digital scanning tasks. Keep all equipment in top condition through proactive maintenance and toner management. Office and Facility Upkeep Keep conference rooms, pantries, and common areas ready for use at all times. Manage inventory and ensure supplies remain stocked.
At Finvari, we are revolutionizing the payment processes for construction companies through our innovative SaaS platform. Our goal is to eliminate tedious manual payment tasks, allowing construction leaders to concentrate on developing the infrastructure of the future. Our user-friendly software caters to everyone, from field workers to C-suite executives, enhancing efficiency, streamlining processes, and fostering innovation within the industry.We pride ourselves on having a tight-knit, skilled team that has successfully built and scaled multiple software companies, some of which have gone public. Our culture is grounded in innovation, creativity, and a customer-first approach. We seek teammates who are passionate about problem-solving and eager to make a tangible difference. Our work environment is collaborative, autonomous, and intensely focused on customer satisfaction.About the Role:As a Product Support Specialist, you will be the first line of defense for our customers, addressing inquiries, troubleshooting issues, and ensuring a seamless experience on our platform. You will collaborate closely with Customer Success, Product, and Engineering teams to investigate problems, share valuable insights from customers, and contribute to enhancing our systems.This role presents a unique opportunity for individuals who are curious, analytical, and eager to develop their technical skills further. Ideal candidates will be comfortable working independently with minimal guidance, capable of asking insightful questions, synthesizing information, and navigating ambiguity effectively.This is a hybrid role that offers flexibility for remote work. We gather weekly for in-person collaboration and team lunches in our Seattle office.
Full-time|On-site|Seattle, Washington, United States
Join Axon, a leader in law enforcement technology, as a Senior Support Operations Specialist. In this role, you will be pivotal in enhancing operational efficiency and providing exceptional support to our customers. Your analytical skills will help us innovate and improve our systems, ensuring our clients receive top-notch service.
BRINC develops technology for public safety agencies, including advanced drones, rugged communication devices, and 911 response networks that deliver real-time visuals to emergency teams. With over 600 agencies relying on its solutions, BRINC supports first responders nationwide from its Seattle, WA location. Role overview The IT Support Specialist will establish and lead the IT Help Desk for BRINC’s engineering and manufacturing teams in Seattle. This position focuses on building IT processes from the ground up, shaping standards that will scale as the company grows. The specialist will implement an endpoint management platform, develop device images for macOS, Windows, and Linux, and provide support for devices on the manufacturing floor. Collaboration with the Security Engineer and HR is key to ensuring a smooth onboarding and offboarding experience for staff, as well as managing the full device lifecycle. What you will do Deploy and manage identity, access, and device management for macOS, Windows, and Linux systems, unifying device management, directory services, and patch management. Create and maintain standard operating system images for Windows, macOS, and Ubuntu Linux workstations. Set up software update policies, manage patching, and roll out Endpoint Detection and Response (EDR) solutions across all platforms. Establish application allowlisting and blocklisting, and manage software licensing. Administer the Service Management Help Desk, including building SLA schemes, defining request types, and setting routing rules for onboarding, offboarding, hardware, and access needs. Provide Tier 1 and Tier 2 support for hardware, operating system, and software issues for engineering, manufacturing, and corporate teams. Develop a self-service knowledge base to address common technical questions and issues. Manage virtual helpdesk support for remote staff. Oversee the full device provisioning process: imaging, software installation, account setup, and timely delivery to users.
Trupanion seeks a Customer Support Specialist to assist pet owners with questions about its services. The main focus is on providing clear information and practical solutions, helping customers feel supported at every step. What you will do Respond to client inquiries with attention and accuracy Offer solutions that enhance the customer experience Guide pet owners as they use Trupanion’s services Schedule This role follows Pacific Time hours to match customer needs and ensure support is available when it matters most. Location Position is based in Seattle.
Full-time|On-site|Seattle, Washington, United States
Role overview The Technical Account Specialist - Customer Support position at Zenoti is based in Seattle, Washington. This role centers on supporting clients as they use Zenoti’s software, with a strong emphasis on direct customer communication and problem-solving. Daily work involves helping customers maximize the value they get from the platform and ensuring their questions are answered promptly. What you will do Assist customers by resolving technical issues and responding to product-related questions. Offer practical guidance and share insights to help clients make the most of Zenoti’s software. Deliver solutions that fit each customer’s specific needs, aiming to enhance their experience with the product. Work closely with both clients and internal teams to address challenges and maintain high satisfaction levels.
Why Join YWCA Seattle King Snohomish? YWCA SKS stands as the region's foremost non-profit organization with an impressive legacy spanning over 120 years. Our mission revolves around empowering women, with programs dedicated to serving over 7,000 individuals annually. By joining our team, you actively contribute to making a positive impact in the community. We are led by women and BIPOC, fostering a family-centered, inclusive atmosphere that supports employee growth. As a full-time employee (30+ hours), you will benefit from a comprehensive package that includes medical insurance, generous vacation and sick leave, holiday pay, and a remarkable retirement plan. Bring your dedication to racial equity and social justice – apply today!Key Responsibilities The YWCA is in search of dedicated, accessible, and efficient problem solvers to enhance our team. As a Client Support Specialist, you will be tasked with delivering exceptional, culturally sensitive, and dependable customer service to residents, clients, guests, staff, volunteers, donors, and community members within a vibrant and diverse environment. Your role will involve providing initial referrals to YWCA programs and additional community resources when necessary. Furthermore, you will act as a first responder to emergencies occurring on-site at the YWCA Seneca and Opportunity Place buildings. In this position, you will oversee a lively lobby area frequented by residents and community visitors. Strong communication skills and a keen awareness of safety are essential. You will be responsible for maintaining a welcoming lobby environment that minimizes distractions while prioritizing security. As the initial point of contact for guests and clients, your interpersonal skills, positive demeanor, patience, and professional appearance are paramount. Given that resident activity can be significant until midnight or 1 AM, ensuring the building's security and monitoring lobby activity is crucial.
Join our dynamic team at brinc as a Technical Support Specialist. In this pivotal role, you will be the first line of support for our customers, ensuring they have the best experience with our products. Your responsibilities will include troubleshooting technical issues, providing detailed product information, and guiding customers through complex situations with patience and expertise.We are looking for someone who possesses a passion for technology, exceptional communication skills, and a desire to help others. If you enjoy problem-solving and thrive in a fast-paced environment, this is the perfect opportunity for you!
Join YWCA Seattle King Snohomish as a Client Support Specialist! As the largest non-profit organization in the region, YWCA Seattle King Snohomish has been dedicated to empowering women and supporting diverse communities for over 120 years. By joining our team, you will play a vital role in impacting the lives of over 7,000 individuals annually. We're proud to be a women and BIPOC-led organization that fosters a family-centered and inclusive work environment. As a full-time employee (30+ hours), you will receive a comprehensive benefits package, including medical insurance, generous vacation, holiday, and sick leave, along with a robust retirement plan. If you have a passion for racial equity and social justice, we encourage you to apply today!Your ResponsibilitiesWe are seeking dedicated, dependable, and skilled problem solvers to join our team as Client Support Specialists. In this role, you will provide exceptional, culturally responsive customer service to residents, clients, guests, staff, volunteers, donors, and community members in a bustling environment. This includes offering initial referrals to YWCA programs and community resources as necessary. Additionally, you will act as a first responder to emergency situations at the YWCA Seneca building.As a Client Support Specialist, you will maintain a welcoming and secure lobby area while ensuring strong communication and safety awareness among staff and visitors. Those working the swing shift are expected to create a distraction-free environment. As the first point of contact for clients and guests, your interpersonal skills, positive attitude, patience, and professional demeanor are essential.Schedule: Saturday and Sunday (3:30 pm - 12:00 am/11:30 pm - 8:00 am)
About Asset Living Asset Living is a third-party property management firm founded in 1986. The company manages a broad portfolio across the United States, including multifamily, single-family rentals, affordable housing, build-to-rent, active adult, and student housing properties. Asset Living’s team brings together professionals from diverse backgrounds to support communities and deliver results for clients nationwide. Asset Living emphasizes collaboration, professional growth, and shared leadership. The company has been recognized among the nation’s Best and Brightest Places to Work and is ranked in the NMHC’s top 50 property management professionals. Asset Living is also a member of The Institute of Real Estate Management (IREM) and holds Accredited Management Organization (AMO) status. Role Overview: Regional Facilities Support Specialist The Regional Facilities Support Specialist provides maintenance support across multiple locations in the assigned region. This role focuses on essential maintenance tasks to ensure facilities operate smoothly and remain well maintained. Location Seattle, WA
RR Donnelley seeks an Office Services Support Specialist based in Seattle. This position plays a key role in handling daily administrative and operational duties that keep the office organized and efficient. Role overview The Office Services Support Specialist contributes to smooth office operations by managing a variety of tasks. This includes supporting team productivity and maintaining the quality standards expected within the workplace. What you will do Carry out administrative responsibilities to support office functions Assist with operational tasks that help the team work efficiently Maintain a focus on quality in all assigned duties Location This role is based in Seattle.
Join our dynamic team at Prosidian Consulting as a Healthcare Policy Facilitation Support Specialist. In this pivotal role, you will assist in the development and implementation of healthcare policies that enhance patient care and operational efficiency.Your responsibilities will include collaborating with key stakeholders, analyzing healthcare regulations, and providing strategic insights to improve policy frameworks. If you have a passion for healthcare and policy advocacy, we invite you to apply and make a difference!
Full-time|$55K/yr - $55K/yr|On-site|Seattle, Washington, United States
At PitchBook, a Morningstar company, we are driven by the future. Our commitment to innovation and self-investment fosters an environment where everyone can excel. Collaboration is at the heart of our culture, fueling the excitement and energy that resonates throughout our organization. We offer robust learning programs and mentorship opportunities, cultivating a culture of curiosity that encourages us to explore new solutions and improve continuously. Navigating a rapidly evolving industry with high aspirations can bring challenges, yet we thrive by embracing them. We are bold, willing to take risks, learn from failures, and start anew in our quest for excellence. If you possess a positive attitude and are ready to roll up your sleeves to achieve results, PitchBook is the ideal place for you. About the Role:As a vital member of our Account Management & Customer Success team, you will excel in driving change and ensuring continuous growth for both yourself and PitchBook. Engaging in constant learning and the exploration of innovative ideas will empower you to question the status quo while maintaining a focus on our customers’ success. We celebrate teamwork and encourage the development of strong, trust-based relationships with teammates, clients, and partners. A contagious positivity, relentless curiosity, and a people-centric mindset define our most successful team members. If this resonates with you, we invite you to join us!In this role, the Customer Support Specialist Tier 1 will provide direct support to PitchBook clients through phone, email, and chat. You will collaborate with the support team to resolve customer inquiries and enhance the overall customer experience. As the first line of support, you will offer real-time assistance to clients in need. Insights gained from customer experience challenges will inform product enhancements, helping PitchBook to optimize its platform for users.
Role Overview Outreach is looking for an IT Support Analyst based in Seattle, WA. This role keeps the company’s technology running reliably. The IT Support Analyst troubleshoots technical issues, responds to employee IT questions, and supports daily operations across teams. What You Will Do Diagnose and resolve hardware and software problems for employees Respond to IT-related inquiries and service requests Deliver clear, helpful support with a focus on customer service Collaborate with teams to improve IT processes and workflows
destinationknot coordinates reservations, schedules, and guest support services. The team values strong organization, open communication, and a commitment to delivering a positive experience for every client. Role overview The Entry-Level Online Reservations & Guest Support Specialist manages both client-facing and behind-the-scenes responsibilities. This fully remote position supports reservation requests, scheduling, and guest inquiries. Training and ongoing support are provided to help new team members succeed. What you will do Assist with new reservation requests, confirmations, and schedule changes Respond to guest questions by email, phone, and messaging platforms Maintain accurate records, calendars, and service documentation Track timelines to ensure changes and confirmations are handled promptly Support guests to help create a smooth, positive experience Follow established workflows and quality standards Collaborate with team members to support daily operations Requirements Strong customer service and communication skills Attention to detail and solid organizational habits Comfort managing several tasks in a remote setting Basic computer skills and willingness to learn new tools Professional, reliable, and responsive approach Experience in guest services, reservations, customer support, hospitality, or administrative roles is helpful but not required Work environment and schedule This is a fully remote position within the United States. Flexible scheduling is available. Training and ongoing guidance are part of the onboarding process. Why join destinationknot? Remote work with flexible scheduling Supportive and structured team environment Clear expectations and established processes Opportunities to build coordination and guest support skills How to apply Submit an application for review. destinationknot will contact selected applicants with next steps.
