Client Care Coordinator

Join our compassionate team at Mindful Support Services as a Client Care Coordinator, where you will play a pivotal role in enhancing the client experience. Your primary responsibility will be managing client relationships, ensuring their needs are met with empathy and professionalism. You will serve as a vital link between clients and our services, providin…

About the Role Anthropic is looking for a Product Support Manager to oversee customer support efforts and help deliver a smooth experience for users. This position is based in San Francisco, New York City, or Seattle. What You Will Do Lead and manage the support team Develop strategies to improve support operations Implement practices that raise customer satisfaction Focus on solving problems efficiently Promote clear and effective communication within the team and with users Continuously refine support processes for better outcomes Location San Francisco, CA | New York City, NY | Seattle, WA

Join Prosidian Consulting as an HRSM Help Desk Specialist in Seattle, WA. In this pivotal role, you will provide exceptional support to our clients by addressing their inquiries and resolving HR systems-related issues. You will collaborate with a dynamic team, contributing to the success of our HR service management operations.

Zenoti develops a cloud-based software platform tailored for the beauty and wellness sector. The system streamlines daily operations for salons, spas, medspas, and fitness studios, covering online appointment scheduling, point-of-sale activities, customer relationship management, staff coordination, inventory oversight, and marketing efforts. Over 30,000 businesses across more than 50 countries rely on Zenoti. Notable clients include European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga, and TONI&GUY. Zenoti has surpassed a $1 billion valuation and was named GeekWire’s Next Tech Titan. The company received an $80 million investment from TPG and ranked number 316 on Deloitte’s 2020 Technology Fast 500™. Zenoti also achieved Great Place to Work Certified™ status for 2021-2022. Further details are available at https://www.zenoti.com.

As an HRSM Communications Specialist at Prosidian Consulting, you will play a pivotal role in enhancing our internal and external communications. Your expertise will help us effectively convey our messages, ensuring clarity and engagement among stakeholders. This position requires a creative and strategic thinker who is adept at crafting compelling narratives and facilitating communication initiatives that align with our organizational goals.

Join Zenoti, a leading provider of an all-in-one, cloud-based software solution tailored for the beauty and wellness industry. Our platform empowers businesses to effortlessly manage every aspect of operations through a comprehensive mobile solution, including online bookings, POS, CRM, employee management, inventory control, and integrated marketing programs. Zenoti is designed to help clients streamline processes, reduce operational costs, and enhance customer retention. Our reliable and scalable platform leverages enterprise-level technology, making it suitable for businesses of all sizes.Currently, Zenoti supports over 30,000 salons, spas, medspas, and fitness studios across more than 50 countries, including renowned global brands such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga, and TONI&GUY.Our recent milestones include achieving a unicorn valuation surpassing $1 billion, being recognized as a Next Tech Titan by GeekWire, securing an $80 million investment from TPG, and ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. We are also proud to hold the Great Place to Work CertifiedTM designation for 2021-2022, reinforcing our dedication to empowering individuals and fostering greatness. To learn more about Zenoti, visit: zenoti.comWhat’s the opportunity?As a vital member of the Adoption organization, the Lead Product Specialist will focus on analyzing business requirements and translating them into actionable Zenoti product features for our existing customers. You will leverage your functional expertise, comprehensive product knowledge, and understanding of customer needs to identify challenges and deliver solutions by effectively configuring product features within the Zenoti application. Your role will involve ensuring customers receive thorough training on our platform, guiding them toward achieving their business objectives through enhanced adoption of our solutions. If you thrive in collaborative environments and are passionate about driving customer success, we would love to hear from you.

At PitchBook, a Morningstar company, we are committed to looking ahead. Our drive for innovation, evolution, and self-investment enables us to unlock the best potential in every team member. We foster a deeply collaborative environment where excitement, energy, and enjoyment resonate throughout the company.Our extensive learning programs and mentorship initiatives cultivate a culture of curiosity, motivating us to continuously explore new solutions and enhance our processes. With the rapid evolution of our industry and our ambitious goals, we embrace the challenges and ambiguities that arise, excelling by pushing our limits. We are unafraid to take risks, learn from failures quickly, and persistently strive for excellence.If you possess a positive attitude and a willingness to roll up your sleeves to accomplish tasks, PitchBook is the ideal workplace for you.About the Role:The Revenue Operations department is pivotal in creating, maintaining, and enhancing PitchBook's systems that support our client-facing teams in Sales and Customer Success. This team collaborates across functions with Sales, Marketing, Finance, and IT to drive efficiency, accuracy, and revenue growth.As a Senior Marketing Operations Specialist at PitchBook, you will spearhead the design, development, and optimization of intricate automation workflows across marketing and sales functions to foster scalable, data-driven demand generation and customer engagement programs. You will act as a strategic partner to marketing leadership and cross-functional teams, leveraging your profound expertise in marketing automation platforms (such as Marketo) to architect solutions that enhance operational efficiency and maximize campaign effectiveness. This position mandates a robust technical skill set, business acumen, and the ability to convert marketing objectives into innovative automation strategies.

Join Collabera Inc. as an IT Implementation Specialist, where you will play a pivotal role in the successful deployment of IT projects. You will collaborate closely with cross-functional teams to ensure that customer requirements are met and implemented effectively. Your expertise will be crucial in guiding clients through the integration of new technologies, ensuring seamless transitions, and providing ongoing support.

About UsAt Hiya, we are dedicated to making phone calls safe, meaningful, and human once more.Voice communication is the most human form of interaction, yet it has become one of the least trusted mediums. The rise of spam, scams, and AI-driven manipulation has compromised what used to be a straightforward way to connect. Hiya is at the forefront of changing this narrative.Our advanced AI voice technology processes over 28 billion calls each month, safeguarding more than 550 million users and 800 businesses across the globe. Collaborating with a diverse and expanding global network, including AT&T, Samsung, British Telecom EE, Rogers, MasOrange, Bell Canada, MasMovil, and Virgin Media O2, we are not only combating malicious actors but also restoring confidence in phone communication.This is a crucial moment in the evolution of voice communication. As new threats and technologies emerge, the demand for reliable voice interactions increases. Hiya is experiencing over 40% annual growth, expanding its global presence, and shaping the future of voice.Join us in this exciting journey. You will not only contribute to the current landscape of voice technology but also help mold its future: more intelligent, secure, and genuinely worthwhile to answer.About the PositionThe IT Support Analyst is a key role focused on delivering dependable, high-quality IT support to employees both in Seattle and remote teams across North America. This position encompasses daily IT operations, including end-user support, device management, identity and access administration, and SaaS tools management.In addition to these core IT responsibilities, you will contribute to the company's security and compliance initiatives by assisting with SOC 2 and ISO 27001 audits. Collaboration with Security and Coretech teams will be essential for collecting and validating audit evidence, supporting control testing, and ensuring our internal systems adhere to security best practices. This role is ideal for individuals looking to advance their careers in foundational IT support while gaining valuable exposure to security and compliance efforts.What You’ll DoCore IT Support & Operations• Provide first and second-line IT support for employees in Seattle and remote locations.• Manage device setup, configuration, maintenance, and troubleshooting for macOS and Windows systems.• Administer identity and access management through Okta (including user lifecycle, MFA, and access requests).• Support applications such as Google Workspace, Slack, Zoom, Atlassian, GitHub, and AI tools.• Assist with onboarding, offboarding, and other IT-related tasks.

Upbound develops infrastructure platforms designed for the Agentic AI Era. As the creators and core maintainers of Crossplane, the team works to make infrastructure programmable, autonomous, and composable. Their newest project, the Intelligent Control Plane, enables organizations to manage and adapt infrastructure for both human and AI agents at scale. Collaboration is central at Upbound. The company partners with major cloud providers, independent software vendors, and open-source communities to help teams operate efficiently and with confidence. Impact and Reach Relied on by Fortune 500 companies and platform engineers across more than 100 countries Crossplane has surpassed 100 million downloads and supports over 1,000 teams globally Series B funding: $69 million raised from GV (formerly Google Ventures), Altimeter Capital, and Intel Capital More information is available at upbound.io.

At PitchBook, a subsidiary of Morningstar, we are committed to innovation and continuous improvement. Our collaborative environment fosters excitement, energy, and a sense of enjoyment that resonates throughout the company.Through our extensive learning programs and mentorship opportunities, we cultivate a culture of curiosity that drives us to seek innovative solutions. The dynamic nature of our industry, combined with our ambitious goals, presents challenges that we embrace. We are not afraid to take risks, learn quickly from failures, and strive for excellence.If you possess a positive attitude and a willingness to roll up your sleeves to get things done, PitchBook is the perfect place for you.About the Role:As a vital member of our Account Management & Customer Success team, you will excel in embracing and driving change while ensuring that both you and PitchBook are continually evolving. Your role will involve constant learning, asking insightful questions, and challenging the status quo, all while maintaining a keen focus on our customers' success. We highly value teamwork and collaboration, encouraging our team members to develop strong, trusting relationships with colleagues, clients, and partners. A positive outlook, relentless curiosity, and a people-first approach are the key traits of our most successful team members. If this resonates with you, we invite you to join us!As an Associate Data Analyst in Customer Support, you will leverage your analytical skills to interpret client data requests and deliver comprehensive analytics utilized by some of the largest private capital investors, investment banks, and service providers worldwide. You will collaborate with the support team to generate complex, customized reports for our clients. The pain points you identify in customer experience will inform product enhancements and drive our continuous improvement efforts.

Join our mission to protect every child, serve all working people, and ensure no veteran is left behind. This role is ideal for individuals who possess exceptional interpersonal skills and are dedicated to making a difference.Enjoy the flexibility of a 100% remote position, enabling you to earn a remarkable income while managing your own schedule to suit your family’s needs.

Join the Flynn Group of Companies, North America's premier trade contractor specializing in all facets of a building's exterior, including roofing, glazing, waterproofing, and architectural metals. Our success since 1978 is built on the strength of our expert team and a collaborative, supportive culture.Our Core Values:SafetyPeopleQualityProductivityPosition Overview:As a Waterproofing Specialist, you will engage in a variety of essential tasks critical to the successful completion of projects while supporting your team members. Your ability to perform key duties effectively will be paramount for this role.Our Offerings:Competitive hourly wage ranging from $30 to $44 based on experience. (Minimum 3-5 years of experience required)Comprehensive health, dental, and vision insuranceShort-Term and Long-Term Disability InsuranceLife and AD&D Insurance401k plan with company matchBonus incentivesCareer advancement opportunitiesAccess to mobile apps and training programs to enhance your skillsQualifications:Minimum of 3-5 years of experience in waterproofing.Experience in waterproofing tasks both above and below grade, including air/vapor barriers, joint sealants, and caulking.Familiarity with hot applied systems and traffic coatings.Ability to lift materials weighing over 60 pounds.Experience assisting other skilled trades (caulking, waterproofing, etc.).Proficient in using hand tools and small power tools.Capability to work at heights while adhering to safety protocols.3+ years of commercial waterproofing experience or 3-5 years of residential waterproofing experience.Willingness to perform other relevant duties as assigned.

About CookUnity:At CookUnity, we believe that food is more than just sustenance; it's a connection to culture and community. Founded in 2018, we have pioneered a unique platform that brings together the finest chefs to create exceptional meals delivered straight to your door. With over 50 million meals served annually, our commitment to freshness, quality, and inspiration is unwavering.As we continue to expand our mission to empower chefs worldwide, we are transforming from a delivery service into a dynamic marketplace. If you're passionate about culinary excellence and wish to be part of a movement that nourishes the world, we invite you to apply.The Role:The Cooling Specialist is responsible for implementing cooling processes within the CookUnity Facility, working closely with our culinary teams to maintain the highest standards of food safety. This role involves meticulous tracking of cooling records and daily performance assessments to ensure that every meal is prepared and served at the optimal temperature.

Join our dynamic team at Crossmark, Inc. as a Retail Merchandising Specialist! In this role, you will be responsible for executing merchandising strategies that enhance product visibility and drive sales in retail environments. You will collaborate with retail partners to ensure optimal product placement, manage inventory levels, and implement promotional displays that attract customers. This is an exciting opportunity to contribute to the success of our retail partners while developing your merchandising skills in a vibrant and fast-paced environment.

Join our dynamic team as a Retail Merchandising Specialist, where you will play a crucial role in enhancing the shopper experience across various retail environments. Your expertise will help optimize product displays, ensuring they captivate consumers and drive sales. Collaborate with leading brands and retailers to execute merchandising strategies that align with business goals.

Join Brooks Running Company as an Influencer Marketing Specialist and immerse yourself in the world of athletic footwear and apparel. In this pivotal role, you will drive brand awareness and engagement through strategic partnerships with influencers in the running community. Your creativity and passion for running will help shape compelling campaigns that resonate with our target audience.

Join Zenoti as a Senior Product SpecialistAt Zenoti, we deliver an innovative, all-encompassing cloud-based software solution tailored for the beauty and wellness industry. Our platform enables users to seamlessly manage every facet of their business—from online appointment scheduling and point-of-sale systems to customer relationship management, employee management, inventory control, and integrated marketing initiatives. By utilizing Zenoti, our clients can enhance operational efficiency, minimize costs, and boost customer retention and revenue.Zenoti empowers over 30,000 salons, spas, medspas, and fitness studios across more than 50 countries. Our esteemed clientele includes renowned global brands such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga, and TONI&GUY.Recent accolades include achieving a unicorn valuation exceeding $1 billion, recognition as a Next Tech Titan by GeekWire, securing an $80 million investment from TPG, and ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. We are also honored to be recognized as a Great Place to Work Certified™ for 2021-2022, affirming our commitment to empowering individuals to thrive and discover their potential.

About MacDonald-Miller Facility Solutions MacDonald-Miller Facility Solutions is a leading mechanical contractor in the Northwest, focused on making buildings work better. The company designs, delivers, and maintains HVAC, plumbing, and automation systems for commercial properties. With more than 1,600 employees across 13 locations, the team brings together a wide range of expertise and backgrounds. MacDonald-Miller’s project portfolio covers several areas: New Construction: Engineering, fabricating, and installing mechanical systems with lean construction methods. Special Projects: Completing retrofits and mechanical repairs to improve efficiency in existing buildings. Service: Performing scheduled preventative maintenance and providing 24/7 emergency support to maintain tenant comfort. Building Performance: Delivering advanced control systems, fault detection, energy solutions, and remote monitoring. Energy and Sustainable Solutions: Acting as Prime Contractor to provide energy-efficient designs for both private and public sector clients. To see the impact of their work, visit the project portfolio. For a closer look at the company’s mission, watch this video. Our Culture and Values MacDonald-Miller emphasizes a workplace built on strong values. The company’s Core Culture Values include: Collaboration: Teams draw strength from diverse perspectives and a shared vision. Dedication: Commitment to excellence is at the heart of every project. Safety: Employee well-being and safe practices come first. Location This Payroll Specialist position is based in Seattle, Washington, United States.

Gavin de Becker & Associates seeks a Security Specialist based in Seattle, WA. This position centers on client protection and safety in various environments. Role overview The Security Specialist monitors and responds to security concerns as they develop. The work involves assessing potential risks and taking steps to resolve conflicts when needed. Key responsibilities Protect clients in different settings Identify and assess security risks Respond to and resolve conflicts as they occur Requirements Strong skills in risk assessment Proven ability to handle conflict resolution