Business Analyst for Finance Systems Implementation

Join AvePoint: A Leader in Data Security AvePoint stands at the forefront of data security, governance, and resilience. Our innovative solutions transcend traditional standards, empowering organizations globally to collaborate with confidence. With over 25,000 clients relying on the AvePoint Confidence Platform for robust data management across platforms suc…

Join our dynamic team at AvePoint as a Project Coordinator, where you will play a pivotal role in managing and enhancing our digital platform operations. We seek a proactive individual with a robust background in project coordination, service support, and stakeholder management. Your expertise will help us drive efficiency and improve user experiences across our digital initiatives.

Job Summary We are on the lookout for a highly skilled ServiceNow Solution Architect to lead our enterprise-wide digital transformation efforts. In this pivotal role, you will blend profound technical knowledge with strategic business insights to craft and execute cutting-edge ServiceNow solutions. The ideal candidate will be adept at designing next-generation solutions utilizing ServiceNow's advanced features, including AI/ML, Process Optimization, and Hyperautomation, while ensuring alignment with our enterprise architecture guidelines. Core Responsibilities Lead the creation of a comprehensive ServiceNow enterprise architecture vision and roadmap, ensuring alignment with organizational goals. Foster innovation by leveraging emerging ServiceNow capabilities, such as Now Intelligence, Process Optimization, and Integration Hub.

Join our innovative team as a Software Engineer specializing in Government Technology. In this role, you will be responsible for building prototypes that showcase technological opportunities, designing robust system architectures, and writing high-quality production code. You will also manage deployments to both cloud and, on occasion, on-premise infrastructures. We encourage learning and knowledge sharing within our multi-disciplinary team.

OverviewJoin our dynamic team at AvePoint, where we are on the lookout for enthusiastic and approachable Support Engineers. If you possess exceptional communication skills, a passion for learning new technologies, and a proven history of delivering excellent customer service, we want to hear from you! This role offers the chance to develop your IT and communication skills while tackling a diverse range of IT challenges.Responsibilities:Act as the primary point of contact for project-specific customer inquiries and issues, ensuring timely resolution.Foster customer satisfaction through effective Project Support and Maintenance.Gather information and conduct comprehensive analyses, diagnoses, and troubleshooting.Adhere to SLA commitments for response and resolution, and perform root cause analyses for technical issues.Communicate effectively with customers and collaborate with the Internal R&D team regarding necessary bug fixes.Manage the status of reported issues, ensuring they are resolved efficiently and promptly.Continuously assess existing processes to enhance customer support activities.

Overview We are looking for enthusiastic and approachable individuals with exceptional communication abilities, a drive to learn and leverage new technologies, and a proven history of delivering outstanding customer service. In this role, you will have the chance to work within diverse and demanding IT environments, rapidly enhancing your IT expertise and communication skills. Your Role As an Onsite Technical Support Engineer, you will be responsible for onsite implementations, troubleshooting technical challenges, collaborating closely with our Support and R&D teams, and providing prompt customer feedback and solutions. You will also maintain software applications and infrastructure, among other responsibilities. Key Responsibilities: Serve as the primary point of contact for project-specific customer technical inquiries, taking ownership of issues until resolved. Ensure customer satisfaction during project support and maintenance phases. Gather information and conduct in-depth analysis, diagnosis, and troubleshooting during onsite engagements. Maintain infrastructure, which includes OS and application patching, as well as implementing minor infrastructure changes. Collaborate closely with onsite support and remote R&D resources to resolve incidents in a timely manner. Engage and communicate effectively with technical representatives from both vendors and customers. Document procedures and solutions, such as maintenance guides and troubleshooting steps. Qualifications for Success: Experience in foundational infrastructure areas, including OS, Active Directory, SQL, IIS, certificates, and particularly Microsoft SharePoint. Preference for candidates with vendor-based software delivery experience. Strong analytical and troubleshooting abilities. Highly motivated team player, capable of functioning under pressure and tight timelines, committed to the digital transformation journey. Excellent interpersonal skills, resourceful, and proactive in taking ownership of tasks. Detail-oriented and organized, with the ability to work independently.

Secure Your Future with AvePoint AvePoint stands as a premier global leader in data management and governance, empowering over 21,000 customers worldwide to optimize their digital workplaces across platforms such as Microsoft, Google, and Salesforce. Our extensive global channel partner program encompasses more than 3,500 managed service providers, value-added resellers, and systems integrators, with our solutions featured in over 100 cloud marketplaces. To learn more, visit www.avepoint.com. At AvePoint, we are deeply committed to investing in our team members. Our culture, characterized by agility, passion, and collaboration, enables you to define your career path, make a meaningful impact, and take charge of your future. Discover how you can unleash your potential with us! Role Overview: As a vital member of our Project and Operations Administrative support team, this position plays a key role in aiding Project Managers to ensure smooth and efficient application system operations and monitoring across our organization. The ideal candidate will collaborate with cross-functional teams to provide essential support, significantly contributing to our organization's technology projects and operations. Key Responsibilities: Serve as the primary liaison for the Project Manager regarding augmented resources and intern administration, including requisition, timesheet tracking, reflection reports, and leave applications. Assist Project Managers in hiring and onboarding/offboarding project team members, ensuring completion of Security Clearance and onboarding/offboarding checklists. Support Project Managers with project administration tasks such as financial tracking and monitoring of augmented resources’ renewal. Contribute to Project and Operation Documentation and tracking, including pre-audit preparations for audits. Monitor account and vulnerability compliance status and incident tracking. Prepare operational statistics and performance metrics for weekly operations meetings to adhere to key risk indicators for running projects and operations. Desired Qualifications: A degree in business management, business administration, or a related field. Over 5 years of experience in a Project Administration/PMO role or a similar project administrative position, preferably within the IT sector or related industries. Exceptional attention to detail and a meticulous approach to tasks. Ability to work autonomously and take responsibility for project deliverables. Understanding of organizational effectiveness and operational efficiencies.

Software Engineer / Platform Engineer (OpenShift/Kubernetes Specialist) The Government Commercial Cloud (GCC) is an essential platform in the Singapore Government's technology stack, aimed at enabling government agencies to deliver high-quality and reliable services to citizens through commercial cloud solutions. The GCC Engineering Team is dedicated to developing the necessary platform automation, processes, toolchains, and policies/best practices to empower agencies in the agile and secure development, deployment, and operation of cloud-based government services. Key Responsibilities:• Architect, engineer, and automate the lifecycle of OpenShift clusters, implementing infrastructure as code principles.• Create reliable automation for cluster provisioning, upgrades, and scaling utilizing tools such as Ansible, Terraform, or Python.• Manage and maintain OpenShift components, including OVN-Kubernetes networking and OpenShift Data Foundation (ODF) storage.• Optimize reliability and performance to guarantee the high availability of the container platform.• Establish GitOps workflows for effective cluster configuration management.

Join Accion Labs as a Java Technical Designer and Developer, where your expertise in Java will shape innovative software solutions. You will be responsible for designing, developing, and implementing robust applications that meet client needs. Collaborate with cross-functional teams to enhance the software development lifecycle and deliver exceptional results.

Join Accion Labs as a Java Developer and Team Lead, where you will lead a dynamic team of developers in crafting innovative software solutions. You will be responsible for overseeing project timelines, ensuring code quality, and mentoring junior developers. This is an excellent opportunity for professionals looking to advance their careers in a collaborative environment.

Activate Interactive Pte Ltd is a premier technology consultancy based in Singapore, with a growing footprint in Malaysia and Indonesia. We empower our clients with high-quality, cost-effective, and impactful end-to-end application development solutions, including mobile and web applications, alongside cutting-edge cloud technology that helps eliminate technological barriers and enhances business efficiency.Our mission extends beyond business; we are dedicated to positively influencing the lives of individuals and the environment through innovative technology solutions. Consequently, we strive to cultivate an environment where every employee can reach their full potential, which in turn fosters continuous innovation.As we expand our team, we invite passionate individuals eager to be part of a dynamic company poised to make a positive difference through advanced mobile and web technologies to apply.This position is offered on a 12-month fixed-term contract basis.Role Overview:Project Background: The DXD team is a collaborative effort between GovTech and the Ministry of Education (MOE), focused on the intersection of technology, design, and education. Here, we tackle a wide range of complex challenges within the education sector, working alongside insightful individuals who embody curiosity, empathy, and optimism.Key Responsibilities: As a Full-Stack Engineer within the DXD Data Programme, you will be responsible for designing and developing infrastructure to support modern data science and machine learning applications. You will actively collaborate with policy and business divisions to bolster MOE-wide digital transformation initiatives through the effective use of data and AI methodologies. Your responsibilities will include:Taking comprehensive ownership of end-to-end system development, integrating frontend, backend, DevOps, and cloud infrastructure as necessary to meet organizational goals.Creating infrastructure and applications in line with contemporary cloud technology, ensuring they are reusable, scalable, and secure.Building data systems and supporting infrastructure, which includes database administration, ETL pipelining, and analytics tools that cater to various use cases within the MOE ecosystem.Collaborating cross-functionally with Product Managers, Data Scientists, and Users, demonstrating a strong sense of ownership to ensure developed products align with user requirements.

We are seeking a skilled Java and J2EE Developer with a strong background in database technologies to join our dynamic team. The ideal candidate will be responsible for designing, developing, and maintaining robust applications that meet the needs of our clients. Your expertise in Java and J2EE frameworks will be crucial in delivering high-quality software solutions.

Join Our Team as a Business Analyst - Change Management ManagerAt AvePoint, we are on a mission to empower organizations in their digital transformation journeys. We are looking for a passionate and meticulous Business Analyst who specializes in Change Management and Change Enablement to join our dynamic Transformation Programme Office within the IT Group. In this pivotal role, you will collaborate closely with cross-functional product teams to evaluate, design, and implement robust change strategies that facilitate a seamless transition from on-premise systems to cutting-edge cloud-based solutions, alongside a refined product management operating model. Your analytical prowess in understanding organizational needs and converting them into actionable plans will be instrumental in steering successful change initiatives, enhancing stakeholder engagement, and ensuring preparedness for change.Key Responsibilities:Lead the development of comprehensive Change Strategies and Plans, orchestrate stakeholder engagement initiatives, design and implement various change management activities, and create effective communication interventions. You will also play a crucial role in enabling training and upskilling for those impacted by change while coaching product teams for successful transitions.Utilize insights derived from change management data and analytics to refine change strategies. You will be expected to conduct thorough change impact and stakeholder analyses, design diverse change management initiatives, and drive effective change adoption across the organization.

The Senior Business Analyst plays a pivotal role in analyzing business processes and automated systems related to Salesforce projects. You will be responsible for creating detailed As-Is and To-Be process descriptions, facilitating requirement gathering, and leading analysis activities. As part of this role, you will prepare and deliver crucial communications, engage in testing activities, and support the solution design for both internal and external initiatives.Your Responsibilities Include:Elicit and document business requirements for Salesforce projects, enhancements, and integrations.Analyze and assess existing business processes, proposing innovative Salesforce-driven solutions.Prepare comprehensive deliverables such as Business Requirements Documents (BRDs), Use Cases, process flows, and interface designs.Translate complex technical concepts into clear business terms to effectively bridge the gap between stakeholders and technical teams.Collaborate closely with Salesforce developers, architects, and subject matter experts to define the technical vision and assess trade-offs between usability and performance.Assist the project manager, product manager, and broader team in planning deliverables, defining scope, managing schedules, and ensuring execution.Engage in testing tasks, including test case development, user acceptance testing (UAT), and defect management.

About AvePointAvePoint stands as a global frontrunner in data management and governance, dedicated to transforming how organizations operate, collaborate, and secure their digital environments. As a publicly traded company since 2021 on Nasdaq (AVPT), AvePoint has recently expanded its presence with a dual listing on the Singapore Exchange (SGX) and is swiftly scaling operations to meet the increasing demand. We are in search of an accomplished and dynamic Director of Investor Relations (IR) to enrich our Finance team in Singapore. Position OverviewThe Director of Investor Relations will work closely with the Head of Investor Relations to implement AvePoint’s investor relations strategy, acting as a vital bridge between the company, its shareholders, the wider investment community, and financial media outlets. This role will focus particularly on engaging Asia-based investors and equity analysts, ensuring a steady, transparent, and effective communication of AvePoint’s financial performance, strategic initiatives, and long-term vision to this essential audience.This position demands a solid grasp of capital markets, financial analysis, and corporate strategy, alongside exceptional communication and relationship-building skills.

Overview:Are you driven by the challenge of digital transformation and eager to work with cutting-edge IT technologies? Join AvePoint, a pioneering leader in data management and governance, where you will be instrumental in helping public sector organizations realize their IT digitization strategies. If you are passionate about making a meaningful impact and thrive on challenges, this is the opportunity for you!Securing the Future with AvePointAvePoint is a global frontrunner in data management and governance, trusted by over 21,000 customers around the world to enhance their digital workplaces across platforms like Microsoft, Google, and Salesforce. Our extensive global channel partner network includes more than 3,500 managed service providers, value-added resellers, and systems integrators, with our solutions featured in over 100 cloud marketplaces. For more information, visit www.avepoint.com.At AvePoint, we are committed to investing in our team. Our culture, defined by agility, passion, and collaboration, empowers you to shape your career, make a significant impact, and take charge of your future. Discover how you can unlock your potential with us!

Overview AvePoint is on the lookout for a seasoned Program and Project Manager to spearhead the execution of intricate projects and ensure their successful completion. The chosen candidate will excel in driving project success through meticulous planning, effective execution, and adept stakeholder management while adhering to our governance framework, which encompasses security and resiliency. Key Responsibilities The Program Manager will oversee the replatforming of a vital application, managing three essential tracks: the Infrastructure track for developing new technology stacks within the Government Data Centre, the Application track for refactoring applications to fit the new technological environment, and the Cybersecurity track for conducting thorough threat risk assessments of the new configuration. This role demands strong expertise in three foundational areas: identifying and mitigating execution risks, monitoring progress while managing interdependencies among tracks, and providing comprehensive status updates to stakeholders. Collaborating closely with Project Managers from each track, the Program Manager will collect detailed updates, coordinate cross-track activities, and ensure that deliverables are aligned. The Program Manager will be tasked with devising extensive risk management strategies, ensuring synchronized delivery across all tracks, and driving pivotal decisions through effective stakeholder engagement. The Project Manager will take charge of another critical application replatforming project, assuming full responsibility for its successful delivery. In close collaboration with Solution Architects, they will design the target architecture in alignment with enterprise technology standards, plan necessary modifications, and develop detailed testing and migration strategies. This role involves significant coordination with infrastructure teams to ensure platform requirements are met and that the technical solution is implemented correctly. Given the application's critical nature, the Project Manager will establish robust project governance, actively manage risks and dependencies, and provide regular updates to senior stakeholders. They will oversee all facets of project delivery, including timelines, resources, and change management processes. This position requires a strong technical background, excellent stakeholder management skills, and experience in managing complex system migrations. Although the roles of Program Manager and Project Manager are assigned to different applications, there are synergies between their workflows. They will collaborate closely to ensure alignment and consistency in their execution strategies while remaining focused on their primary responsibilities. During periods of extended leave, they will cover each other's roles to ensure continuous oversight and progress on both applications.

Role Overview As a Salesforce Marketing Cloud (SFMC) Specialist at AvePoint, you will play a pivotal role in managing, operating, and optimizing the Salesforce Marketing Cloud platform. You will ensure platform reliability, facilitate client training, evaluate technical feasibility for new initiatives, and foster ongoing enhancements in marketing automation and campaign execution. Key Responsibilities Platform Maintenance & Operations Guarantee the continuous availability, performance, and security of the Salesforce Marketing Cloud. Conduct regular maintenance checks on Automation Studio, Journey Builder, Email Studio, and other SFMC components. Identify and resolve issues related to data synchronization, send failures, and integration discrepancies. Collaborate with internal teams to implement platform updates, patches, and resolve system bugs. Client Guidance & Enablement Act as the subject matter expert (SME) on SFMC functionalities and industry best practices. Assist clients in harnessing SFMC modules to meet their marketing goals (e.g., email personalization, journey automation). Facilitate onboarding and training sessions for client teams focused on campaign management and performance reporting. Convert client requirements into actionable SFMC capabilities and workflows. Feasibility Assessment & Solution Advisory Evaluate new marketing or integration requests for their technical feasibility within SFMC. Assess the compatibility of proposed solutions with existing data models, automation flows, and business rules. Provide stakeholders with effort estimations, solution alternatives, and highlight any constraints. Work alongside architects or developers to design scalable and sustainable solutions. Campaign Support & Optimization Analyze campaign performance and deliver insights or recommendations for optimization. Documentation & Process Improvement Maintain comprehensive documentation of system configurations, processes, and changes. Propose and implement strategies to enhance operational workflows and minimize manual overhead. Stay informed on new SFMC features and releases, advising clients on potential adoption.

Overview Join AvePoint, a leading and innovative organization, and take the next step in your career as a Senior IT Project Manager. In this dynamic role, you will collaborate with our clients to advance their IT digitization strategies and roadmaps. If you thrive on challenges and are passionate about cutting-edge IT solutions, we invite you to discuss how this opportunity aligns with your professional aspirations. Your Role As a Senior Project Manager, you will spearhead projects, working closely with cross-functional teams, external vendors, partners, and clients to deliver on project objectives. Your responsibilities will include developing and managing project schedules, scopes, and resources while monitoring project health. Your Responsibilities Include: Engaging with customers, stakeholders, and vendors to initiate projects, clearly defining goals, objectives, scopes, deliverables, schedules, costs, and payment milestones. Create a robust project management plan. Assembling and leading project teams, driving execution through the project's lifecycle. Facilitating effective team meetings, ensuring clear communication, fostering collaboration, resolving conflicts, and eliminating roadblocks encountered by team members. Proactively identifying potential risks, analyzing their impact, and formulating mitigation strategies. Establishing and tracking project budgets to ensure financial efficiency and adherence to fiscal constraints. Maintaining open lines of communication with clients and stakeholders, closely monitoring project progress, and providing regular updates. Skillfully managing client expectations throughout the project lifecycle. Implementing quality control processes to ensure deliverables meet client requirements and standards. Reviewing project output prior to client submission. Overseeing day-to-day operational aspects of projects and managing ad-hoc tasks. Are You a Good Fit? We seek individuals who value agility, passion, and teamwork. If you can bring fresh perspectives and are eager to learn, grow, and enhance your career, we encourage you to leverage your skills for our customers, partners, and team.

Join AvePoint’s Team!At AvePoint, we’re dedicated to shaping the future of data management and governance. As a trusted partner, over 21,000 global customers count on our solutions to transform their digital workplaces across platforms such as Microsoft, Google, and Salesforce. Our extensive partner network includes over 3,500 managed service providers and is featured in more than 100 cloud marketplaces. To learn more, visit www.avepoint.com.We invest in our people, fostering a culture of agility, passion, and teamwork where you can take charge of your career and make a meaningful impact.Role Overview:We are seeking enthusiastic individuals who excel in communication, have a curiosity for technology, and possess a strong background in customer service. This is an excellent opportunity to enhance your IT skills in a variety of challenging environments.Your Responsibilities:Act as a point of contact for customer technical inquiries and resolve issues efficiently.Ensure high customer satisfaction through effective project support and maintenance.Conduct in-depth analysis, diagnosis, and troubleshooting during onsite engagements.Collaborate closely with the Support and R&D teams to provide timely feedback and solutions.Maintain software applications and infrastructure.