SharePoint Support Engineer at AvePoint | Singapore

Building a Secure Future with AvePoint AvePoint stands as a global frontrunner in data management and governance, earning the trust of over 21,000 clients across the globe to elevate their digital workspace on major platforms such as Microsoft, Google, and Salesforce. Our expansive partner network includes over 3,500 managed service providers and resellers, …

About AvePoint At AvePoint, we empower organizations to collaborate confidently and securely with our premier platform designed to optimize SaaS operations. Trusted by over 9 million users in the cloud, our solutions are accessible through more than 100 cloud marketplaces, catering to managed service providers who support small and mid-sized businesses. As a five-time Global Microsoft Partner of the Year, we are headquartered in Jersey City, New Jersey. For more information, visit https://www.avepoint.com. Job Overview We are on the lookout for a proactive and seasoned Talent Acquisition Specialist to join our dynamic team at AvePoint Singapore. The ideal candidate will spearhead our recruitment initiatives, refine our hiring processes, and grasp the distinct requirements of our various business divisions. This role necessitates collaboration with internal and external stakeholders, including vendors and agencies, to secure exceptional talent that aligns with our organizational culture and objectives. Your responsibilities will include: Design and implement strategic recruitment initiatives to attract diverse talent. Work closely with company leadership to forecast and strategize key staffing requirements. Oversee the full-cycle recruitment process across multiple business units. Enhance recruitment strategies to engage passive job seekers. Build strong relationships with hiring managers to boost recruitment success. Track and analyze key metrics to evaluate staffing trends and budget adherence. Maintain consistent communication with hiring managers and candidates to ensure timely processes. Develop partnerships with third-party recruitment agencies and educational institutions to establish a robust talent pipeline. Lead the planning of recruitment events and initiatives for open roles. Engage in various HR and recruitment-related projects as assigned. Is this the job for you? We seek individuals who embody agility, passion, and a collaborative spirit; those who can contribute innovative ideas and are eager for learning and growth opportunities. Bring your talents to help enhance our customers, partners, and team.

Join AvePoint: Innovating Digital WorkplacesAvePoint is a global frontrunner in data management and governance, trusted by over 21,000 customers worldwide to empower their digital workplaces across leading platforms such as Microsoft, Google, and Salesforce. With a robust channel partner program comprising more than 3,500 managed service providers, value-added resellers, and systems integrators, our innovative solutions are featured in over 100 cloud marketplaces. To discover more, visit www.avepoint.com.We at AvePoint are committed to investing in our people. Our culture, characterized by agility, passion, and teamwork, empowers you to shape your career, make a significant impact, and take ownership of your future. Unleash your potential with us!Role OverviewWe offer an exciting opportunity to be part of a dynamic and rapidly expanding organization, assisting our clients in achieving their IT digitization strategy and roadmap. If you exhibit exceptional organizational skills, attention to detail, and a passion for IT project execution, this role is tailored for you.Your ResponsibilitiesSupport the planning, scheduling, and coordination of projects to ensure objectives are met.Assist in monitoring project progress, deliverables, and deadlines to ensure timely execution.Maintain and update project documentation, including plans, reports, and meeting notes.Collaborate with internal teams, external vendors, and clients to foster effective communication and alignment.Identify potential risks and issues early, collaborating with the project team to develop mitigation strategies.Assist in managing project budgets, tracking expenses, and ensuring financial efficiency.Support quality control processes by reviewing deliverables prior to client submission.Organize and participate in team meetings, documenting key discussions and follow-up actions.Oversee daily operational aspects of projects and manage ad-hoc tasks as needed.Qualifications for SuccessBachelor’s degree in Information Technology, Computer Science, or a related field.Proven experience in project coordination or management, preferably in an IT environment.Strong organizational and multitasking abilities.Excellent communication and interpersonal skills.Familiarity with project management tools and methodologies.

As a Data Scientist (Associate Consultant) at AvePoint, you will leverage data science and Generative AI methodologies to craft innovative models and products that enhance various divisions within the Economic Development Board (EDB), including investment promotion, industry development, and corporate functions. You will collaborate closely with key stakeholders to pinpoint business challenges, translate needs into actionable technical solutions, and deliver AI and Machine Learning products that yield substantial outcomes.Your primary responsibilities will encompass:Engaging with business users to comprehend their key priorities and use cases, while proposing and implementing solutions through data science and Generative AI techniques to maximize business value.Exploring emerging AI/data science methodologies and identifying promising techniques for EDB to consider and adopt, such as Agentic AI, LLMs, Predictive Analytics, Fraud/Anomaly Detection, Text Analytics, and Customer Segmentation.Conducting data wrangling and analysis, including preprocessing, cleaning, and feature engineering.Supporting daily operations and maintenance of deployed data science models and products, including Assistants on PAIR / AIBots.Developing backend APIs and services to facilitate AI model deployment and integration.Creating frontend interfaces and user experiences for AI-powered applications.Documenting updates and changes to existing products.Reviewing and implementing solutions for reported security vulnerabilities.

Securing the Future with AvePoint AvePoint is a global leader in data management and governance, empowering over 21,000 customers worldwide to elevate their digital workplaces across Microsoft, Google, Salesforce, and other collaboration platforms. Our extensive global channel partner program features more than 3,500 managed service providers, value-added resellers, and systems integrators, with our solutions available in over 100 cloud marketplaces. Explore more at www.avepoint.com. At AvePoint, we prioritize investing in our people. Our culture, characterized by agility, passion, and teamwork, empowers you to shape your career, make a significant impact, and take ownership of your future. Discover how you can unleash your potential with us! Job Summary: As an Interaction/UX Designer, you will play a pivotal role in crafting products that enhance user experiences. You will collaborate with an agile team focused on developing solutions for the Financial Industry and MAS officers for the Financial Supervision function. Key Responsibilities: Lead and execute user research activities to gain insights into users' goals, behaviors, and needs. Create user models based on research findings and other relevant domain factors. Define context scenarios and narrate the ideal user experiences the team aims to deliver. Articulate product or system capabilities and requirements that support users' goals and tasks, alongside the success indicators for interactions. Design the overall system structure, including information flows and workflows. Conduct testing and refinement of the product through evaluative research to ensure designs meet user goals and task completion. Foster empathy for users throughout the design process. What We Are Looking For: A strong team player with a collaborative mindset. Creative and strategic thinker with the ability to solve complex problems. Effective communicator, both as a presenter and a listener. Open-minded, explorative, and adaptable to changing situations. Proven ability to propose design solutions that are desirable for users, viable for the business, and technically feasible. Solid understanding of underlying technologies and mediums, including web browser functionalities; coding skills are a plus. A portfolio showcasing shipped digital projects currently in use. Preferably experience in developing eServices for public sectors. Proficiency in design tools and methodologies.

Position Overview Join our dynamic team at AvePoint as a Business Analyst, where you will play a crucial role in spearheading the digital transformation of internal processes and products for the Monetary Authority of Singapore (MAS). Your primary responsibility will involve gathering, analyzing, validating, specifying, verifying, and managing business requirements across various product lines. Key Responsibilities Oversee the Business Requirements and Functional Solutions, defining the scope of problems and crafting business cases to address them. Document requirements and user stories, evaluate alternatives, and recommend solutions that align with organizational needs. Conduct thorough business analysis to ensure alignment with strategic goals. Business Analysis Planning and Monitoring: Identify stakeholders and establish techniques and processes to manage, track, and trace requirements. Enterprise Analysis: Refine business needs, define solution scope, and develop comprehensive business cases. Elicitation: Discover, document, and articulate business needs effectively. Requirements Analysis: Assess the current state, analyze stakeholder requirements, and develop detailed definitions of business needs. Solution Assessment and Validation: Source and evaluate alternatives to identify the best-fit solutions, assess gaps, and determine necessary adjustments to deployed solutions. Utilize Agile methodologies to enhance project delivery, fostering continuous improvement and collaboration. Review testing scenarios, test cases, and reports to ensure thorough testing coverage and execution. Manage conflicts and changes, ensuring stakeholder alignment on solution scope and expectations. Facilitate communication and meetings between internal MAS teams and third-party partners as necessary. Collaborate with third-party vendors to monitor delivery and payment milestones, ensuring compliance with service level agreements. Coordinate review and sign-off processes with internal MAS teams. Execute tasks assigned by the Program Manager/Program Directors.

Secure Your Future with AvePointAvePoint is a premier global leader in data management and governance, serving over 21,000 customers worldwide to enhance their digital workplaces across Microsoft, Google, Salesforce, and other collaboration platforms. With more than 3,500 managed service providers, value-added resellers, and systems integrators in our global channel partner program, our solutions are featured in over 100 cloud marketplaces. Discover more about us at www.avepoint.com.We are committed to investing in our people. Our dynamic culture, characterized by agility, passion, and teamwork, empowers you to shape your career, make a significant impact, and take charge of your future. Explore how you can unleash your potential with us!Job Overview:As a Project Manager specializing in Cloud Migration, you will spearhead the comprehensive migration of on-premises infrastructure and applications to AWS Cloud. You will collaborate closely with solution architects and cross-functional teams including IT, business stakeholders, and cloud architects to ensure the effective planning, execution, and delivery of cloud migration projects. Your responsibilities will include managing timelines, budgets, resources, and risks to ensure projects align with business objectives and comply with security and regulatory standards.Key Responsibilities:Plan, coordinate, and oversee cloud migration projects from on-premises to AWS, ensuring project objectives, timelines, and budgets are successfully met.Engage with stakeholders to establish project scope, goals, and deliverables in line with business needs.Collaborate with solution architects, cloud architects, infrastructure teams, and vendors to implement the migration strategy.Identify and address risks and issues throughout the project lifecycle, minimizing disruption to business operations.Lead the development and execution of migration roadmaps, including application, database, and data migration.Guide project teams in identifying dependencies, bottlenecks, and resource requirements to ensure timely delivery.Ensure adherence to AWS cloud security standards, policies, and best practices.Regularly communicate project status, risks, and mitigation strategies to senior management and stakeholders.Monitor post-migration performance to ensure operational stability and optimization of AWS cloud infrastructure.

Overview AvePoint is on the lookout for a Senior Business Analyst with expertise in enterprise software solutions. Join our dynamic Customer Success division to help us drive success for our clients. Your Role: As a Senior Business Analyst, you will analyze business processes and automate systems, creating detailed As-Is and To-Be documentation. You will lead requirements gathering and analysis, prepare comprehensive communications, engage in testing activities, and design methodologies for both internal and external projects. Key Responsibilities: Elicit and document software development requirements, ensuring thorough analysis and evaluation. Develop deliverables such as Functional Requirements Documents, Use Cases, and interface designs. Translate technical specifications into accessible business language for diverse audiences. Communicate proactively with stakeholders to identify information needs and functional requirements. Collaborate with developers and subject matter experts to align technical visions with usability and performance goals. Support testing efforts to ensure solutions meet business objectives.

Empower Your Future with AvePointAvePoint stands at the forefront of global data management and governance, serving over 21,000 clients worldwide and enhancing digital collaboration across platforms such as Microsoft, Google, and Salesforce. Our extensive partner program boasts more than 3,500 managed service providers, value-added resellers, and systems integrators, with our offerings available in over 100 cloud marketplaces. To discover more, visit www.avepoint.com.We prioritize our team members, fostering a culture characterized by agility, passion, and collaboration. Join us and take charge of your career while making a meaningful impact!

Join AvePoint and Secure the Future! AvePoint stands at the forefront of data management and governance, serving over 21,000 customers globally to elevate their digital workplaces across platforms like Microsoft, Google, Salesforce, and more. Our extensive global channel partner program comprises over 3,500 managed service providers, value-added resellers, and systems integrators, with our innovative solutions available in more than 100 cloud marketplaces. Explore more at www.avepoint.com. At AvePoint, we prioritize our people. Our vibrant culture, characterized by agility, passion, and collaboration, empowers you to shape your career, make impactful contributions, and take charge of your future. Discover the potential within you with us! Position Overview As a Software Quality Engineer, you will play a pivotal role in guaranteeing the quality and reliability of our software solutions. Collaborating with the Product Owner, Business Analyst, and other key stakeholders, you will create detailed test strategies, automate testing processes, and foster enhancements in agile testing methodologies. Primary Responsibilities: Collaborate with Product Owner and Business Analyst to define user story acceptance criteria. Analyze complex software systems and formulate comprehensive testing strategies. Research emerging technologies and develop advanced test automation frameworks. Design and maintain test suites, encompassing test scenarios and test cases. Execute time-boxed exploratory testing and enhance smoke test suites within the CI environment. Oversee the regression test suite in QA nightly builds. Lead system integration testing and manage user acceptance testing activities. Oversee the defect lifecycle, test artifacts, and maintain the repository. Champion continuous improvements in agile testing tools and practices. Assume a secondary role as an Application Performance Engineer or Application Security Engineer as needed. Qualifications and Skills Required: At least 3 years of experience in exploratory testing and regression test automation. Proficiency in modern web application development using React, Next.js, TypeScript, and Kotlin/Java. Experience in developing CI/CD pipelines and application deployment utilizing cloud services like AWS. Prior experience with database migrations is a plus. Familiarity with Agile/SCRUM methodologies is advantageous.

Join our dynamic team at AvePoint as an IT/ERP Support Engineer, where you will play a pivotal role in enhancing our ERP systems and providing top-notch support. Your expertise in ASP.Net, SQL programming, and ERP software will directly contribute to our success in delivering exceptional services to our clients.Key Responsibilities:Develop and maintain web applications using ASP.Net (C#) and Crystal Reports.Understand and manage manufacturing ERP software workflows.Write and optimize SQL procedures for database management.Administer and manage VMware environments.Perform troubleshooting on Windows-based systems.Apply networking knowledge in Windows environments.

About AvePoint:AvePoint is a global pioneer in data management and governance, trusted by over 21,000 customers worldwide to enhance their digital workplace across Microsoft, Google, Salesforce, and other collaborative environments. Our extensive global channel partner program includes more than 3,500 managed service providers, value-added resellers, and systems integrators, with our solutions available in over 100 cloud marketplaces. To discover more, please visit www.avepoint.com.At AvePoint, we prioritize investing in our people. Our culture thrives on agility, passion, and teamwork, empowering you to develop your career, make a significant impact, and shape your future. Unleash your potential with us!About the Role:We are on the lookout for a highly skilled and experienced Big Data Engineer to become part of our dynamic team. The ideal candidate should possess a minimum of 4 years of experience managing data engineering tasks in a big data environment, such as Cloudera Data Platform, with an overall experience range of 4 to 10 years. We prefer candidates with a background as a Consultant or Senior Consultant. The successful candidate will be tasked with designing, developing, and maintaining data ingestion and processing jobs in line with business requirements, as well as integrating data sets for seamless access by users.

Join AvePoint: Shaping the Future of Data ManagementAvePoint stands as a trailblazer in the realm of data management and governance, serving over 21,000 clients globally. We enhance digital workplaces across major platforms including Microsoft, Google, and Salesforce, backed by a strong network of over 3,500 channel partners. Our solutions are prominently featured in more than 100 cloud marketplaces. Discover more about us at www.avepoint.com.We believe in the power of our people and are committed to fostering a culture of agility, passion, and teamwork. At AvePoint, you have the opportunity to shape your career, make a lasting impact, and take charge of your future. Unleash your potential with us!

Role Overview The Software Quality Engineer at AvePoint in Singapore helps ensure software reliability and performance through careful testing, automation, and ongoing quality improvements across the development life cycle. This role requires strong analytical skills, experience with test automation, and close teamwork with both product and development groups. The environment is agile and DevOps-focused, emphasizing rapid feedback and risk-based testing to maintain high standards. Main Responsibilities Work with Product Owners and Business Analysts to define clear, actionable acceptance criteria for user stories. Collaborate with Software Engineers to build automated test coverage, aiming to catch bugs before release. Analyze complex systems and design integrated, risk-based testing strategies. Create and maintain test automation frameworks using standard industry tools. Design, implement, and run comprehensive test suites, including functional, regression, exploratory, and performance testing. Prioritize test automation based on risk, focusing on the most critical features first. Conduct exploratory testing within set time frames to uncover edge cases and usability issues. Keep a stable regression test suite running as part of nightly QA builds. Improve smoke tests in the continuous integration (CI) environment for early detection of issues. Lead system integration testing with other system owners to validate cross-system interactions. Oversee User Acceptance Testing (UAT), coordinating with stakeholders to ensure business needs are met. Manage the defect lifecycle, maintaining clear tracking and reporting for test artifacts and repositories. Promote ongoing improvements in agile testing practices, tools, and methodologies. Optionally, take on responsibilities in application performance or security engineering to expand test coverage beyond functional aspects.

Join Our Team at AvePoint!AvePoint stands as the global leader in data security, governance, and resilience, going beyond conventional solutions to secure a solid data foundation. We empower organizations globally to collaborate confidently. With over 25,000 customers worldwide, our AvePoint Confidence Platform is essential for preparing, securing, and optimizing critical data across platforms such as Microsoft, Google, and Salesforce. Our extensive global channel partner program comprises around 5,000 managed service providers, value-added resellers, and systems integrators, offering our solutions in more than 100 cloud marketplaces. Discover more at www.avepoint.com.

Position OverviewJoin the dynamic team at AvePoint as a Software Developer, where you will play a vital role within the Products and Engineering division of NETS Solutions. Reporting directly to the Software Development Lead, you will be instrumental in delivering high-quality applications to our customers, focusing on both development and implementation.Core ResponsibilitiesEngage in requirement gathering and generate necessary technical and operational documentation.Collaborate with the Solution Architect and Software Development Lead to analyze and design code modifications based on finalized product specifications.Execute code changes and conduct system testing in alignment with product specifications.Adhere to coding and security standards, as well as corporate processes.Conduct quality assurance activities, including unit testing, system testing, and code reviews.Support the Test Team during system integration testing and assist in resolving any reported issues.Provide assistance to internal and external stakeholders throughout the testing phases.Support customers during acceptance testing and post-implementation phases.Contribute to the creation of training materials and deliver presentations.

Role overview The Senior IT Infrastructure Engineer (Collaboration) at AvePoint in Singapore plays a central role in supporting the SSOE Programme, which impacts over 350 schools nationwide. This work directly influences the daily experience of more than 450,000 students and 35,000 educational professionals, with a strong emphasis on improving collaboration and productivity within education. This position focuses on designing, building, and maintaining large-scale collaboration platforms. Acting as the lead architect, the engineer guides projects from initial planning through deployment and ongoing support. The role requires deep expertise in both Microsoft 365 and Google Workspace, with responsibility for managing platforms such as SharePoint Online, Microsoft Teams, and OneDrive for Business to ensure secure and reliable collaboration across the organization. Main responsibilities M365 Administration: Oversee the development, deployment, and management of Microsoft 365 and Google Workspace collaboration tools. Architect SharePoint Online site structures, intranet solutions, and document management systems. Set up and govern Microsoft Teams, including policies, channel management, and voice and video integration. Manage OneDrive for Business, focusing on storage, sync troubleshooting, and data lifecycle. Migration and modernization: Lead major infrastructure transformation projects, particularly migrations from on-premises SharePoint to SharePoint Online. Manage the transition of complex SharePoint sites and custom applications to the cloud, aiming for minimal disruption and strong user adoption. Service monitoring and support: Monitor the health, performance, and usage of Microsoft 365 and Google Workspace services. Provide advanced support for complex M365 issues and proactively fine-tune configurations for optimal performance. Data security and compliance: Apply security best practices across collaboration platforms using identity management tools such as Active Directory and Entra AD, as well as security solutions like Intune, Defender, and Purview, to meet cyber and data security requirements.

Key Responsibilities:• Develop and implement comprehensive test plans and test cases for our infrastructure platforms.• Create and manage automated testing suites for diverse infrastructure components.• Conduct both manual and automated testing to ensure the quality and reliability of our systems.• Analyze testing results and report defects with detailed reproduction steps.• Collaborate with development and operations teams to enhance testing processes and continuously refine testing methodologies and tools.• Document testing procedures meticulously and maintain up-to-date test documentation.• Track and report on test coverage alongside quality metrics.• Employ Chaos Engineering practices to uncover system vulnerabilities.• Contribute to the formulation of Service Level Objectives (SLOs) and error budgets.

Position OverviewAvePoint is on the lookout for an experienced Senior Business Analyst to enhance our Customer Success team. This role requires a strong background in enterprise software solutions, as you will play a critical part in optimizing our business processes and systems.Your Role and ResponsibilitiesGather and document requirements for software development, ensuring clarity and completeness.Develop deliverables such as Functional Requirements Documents, Use Cases, and interface designs.Bridge the gap between technical teams and business stakeholders by translating complex technical information into straightforward business terminology.Engage with both internal and external stakeholders to assess information needs and functional requirements proactively.Collaborate with developers and subject matter experts to define technical strategies while balancing usability and performance considerations.Contribute to testing activities and assist in designing effective methods and procedures for both internal and external projects.

Join AvePoint to Secure the Future AvePoint is a global pioneer in data management and governance, serving over 21,000 clients worldwide to enhance their digital workplaces across platforms like Microsoft, Google, and Salesforce. Our extensive channel partner program includes more than 3,500 managed service providers, value-added resellers, and systems integrators, with our solutions available in over 100 cloud marketplaces. Discover more at www.avepoint.com. At AvePoint, we prioritize investing in our people. Our culture, characterized by agility, passion, and teamwork, empowers you to define your career path, make a meaningful impact, and take charge of your future. Unleash your potential with us! Key Responsibilities Provide insights on the viability, feasibility, and impact of policy and business changes on products. Elicit, analyze, and document business and information requirements supporting Salesforce implementations in an Agile environment. Create comprehensive functional and non-functional user stories with clear acceptance criteria. Engage in all Agile ceremonies (sprint reviews, retrospectives) alongside the Product Team. Collaborate with the Product Team to address issues and ensure timely resolution of defects according to specifications. Design and develop test plans and cases based on documented requirements and acceptance criteria. Conduct functional, regression, integration, and user acceptance testing (UAT). Execute both manual and automated testing processes. Facilitate and guide UAT sessions. Create and maintain thorough test documentation. Work with the development team for effective bug resolution. Adhere to all government security standards and best practices. Develop a comprehensive test strategy aligned with objectives and compliance with government security policies. Qualifications Diploma or higher, with a minimum of three years of experience as a Business Analyst, Scrum Master, Product Owner, or in a similar role within Agile projects. Strong understanding of software testing methodologies and Agile practices. Excellent problem-solving skills and attention to detail. Ability to work collaboratively in a fast-paced environment.