About the job
Key Responsibilities:
- Oversee the comprehensive functional design and implementation of OpenText Enterprise Content Management (ECM) solutions, ensuring adherence to project parameters, deadlines, and quality benchmarks.
- Conduct client workshops to gather and clarify detailed business requirements, process flows, and functional specifications.
- Convert business requirements into precise functional specifications, use cases, and solution architectures.
- Configure and customize OpenText modules (such as Content Server, Extended ECM, Documentum) including metadata structures, workflows, access controls, and integrations.
- Design and execute document lifecycle management, access control measures, and retention policies in compliance with regulatory and security standards.
- Perform functional testing, support User Acceptance Testing (UAT), and validate solutions to ensure system functionality aligns with business goals.
- Deliver advanced troubleshooting and performance optimization for OpenText solutions, collaborating closely with technical teams on issue resolution and system improvements.
- Create functional documentation, training materials, and operational guides for end-users and administrators.
- Mentor and guide junior consultants, delegating tasks and overseeing progress within functional workstreams.
- Collaborate with project managers, technical leads, and stakeholders to ensure seamless project execution and timely issue resolution.
- Stay updated on OpenText product enhancements, security compliance mandates, and ECM best practices, advising clients on potential enhancements.
