Associate Manager, SDS Authoring

About 3E:At 3E, we are committed to fostering a safer and more sustainable future. Our mission-driven organization combines award-winning regulatory expertise with innovative technology to provide seamless integration of data and insights regarding chemicals, regulations, products, and supply chains for over 5,000 customers worldwide.With over 35 years of ex…

As the Associate Case Processing Manager, you will lead a dedicated team in charge of Individual Case Safety Reports (ICSR) management for specific projects, ensuring seamless operations as a Team Leader.You will oversee the fair allocation of tasks within the team for designated projects and supervise the workflow to enhance efficiency.Facilitating effective collaboration with clients in ICSR management will be a key part of your role, ensuring that client expectations are met and exceeded.Key Responsibilities:Support various project team activities on behalf of both the client and the organization.Manage the line responsibilities of assigned ICSR staff, fostering a productive work environment.Develop and monitor project-specific Key Performance Indicators (KPIs) for contracted ICSR activities, optimizing procedures, training, and initiatives to boost team performance.Propose enhancements to operational processes in collaboration with the ICSR Operational Lead.Address and manage ICSR deviations with appropriate support from the ICSR Operational Lead.Review trackers and timesheet data to ensure accuracy and compliance with project standards.Participate actively in ICSR processing and second quality checks of cases, serving as the Subject Matter Expert (SME) for the team and supporting other SMEs.

Join Playtech as a Customer Service Associate and become a vital part of our dynamic team in Sofia! In this role, you will be responsible for providing exceptional customer support, assisting clients with inquiries, and ensuring a high level of customer satisfaction. We are looking for enthusiastic individuals who can thrive in a fast-paced environment and are eager to contribute to the success of our company.

Role Overview Sutherland is looking for an Associate Accounts Receivable professional in Sofia. This role helps manage accounts receivable processes, supports timely and accurate invoicing, and contributes to maintaining strong client relationships.

Join Lever as a Compensation and Benefits Associate and be part of a transformative journey in talent acquisition.Lever is revolutionizing how companies recruit and hire by developing cutting-edge software utilized by industry leaders such as Netflix, Yelp, Cirque du Soleil, Shopify, and Spotify. Our commitment to innovation has earned us recognition as the #1 workplace in San Francisco and a top employer across the United States. We pride ourselves on our people-first culture and our dedication to supporting and nurturing our team members, whom we call “Leveroos.”

Join Experian as a Client Delivery Associate, where you will play a pivotal role in ensuring outstanding delivery of our services to clients. You will collaborate with cross-functional teams to enhance customer satisfaction and drive performance improvements. This position is ideal for individuals looking to launch their career in a dynamic environment.

Are you ready to take your career to the next level? Join Entain as a German Speaking Risk Associate. In this role, you will be at the forefront of identifying and mitigating risks within our operations, ensuring compliance and safeguarding our assets. Your fluency in German and analytical mindset will be key in assessing potential threats and implementing effective risk management strategies.

Join our dynamic team at Entain as a German Speaking Risk Associate. In this pivotal role, you will leverage your analytical skills and language proficiency to assess risks and implement effective strategies. Your contributions will be vital to maintaining the integrity and security of our operations.

Join our dynamic team at Entain as a Risk Associate where your proficiency in the French language will be a crucial asset. In this role, you will be responsible for identifying and mitigating risks to ensure the integrity and operational excellence of our gaming platforms. This is an exciting opportunity to grow your career in a fast-paced environment that values innovation and customer satisfaction.

Join Bosch Group as an HR Associate / Payroll Specialist in our Sofia office, where you will play a crucial role in supporting our HR operations and managing payroll processes.

Join Playtech as a Customer Service Associate in Sofia and become a vital part of our dynamic customer support team. In this role, you will have the opportunity to assist customers with inquiries, resolve issues, and provide exceptional service that enhances their experience with our products. We are looking for enthusiastic individuals who are passionate about helping others and are eager to learn and grow within the company.

Join Experian as an Associate Data Modeller and become a vital part of our dynamic team in Sofia. In this role, you will be responsible for assisting in the design and implementation of data models that drive our analytics and reporting efforts. You will work closely with cross-functional teams to understand business requirements and translate them into effective data structures.The ideal candidate will have a passion for data and a strong analytical mindset. You will leverage your technical skills to support data-driven decision-making processes and enhance our data management capabilities.

About the Role Playtech is looking for a Customer Service Associate to join the team in Sofia. This position focuses on supporting customers by handling inquiries, resolving problems, and making sure clients receive attentive service. What You Will Do Respond to customer questions and requests Help resolve issues in a timely, friendly manner Maintain a high standard of service for every client Who We’re Looking For Enthusiastic and positive attitude Interest in helping others and creating good customer experiences If you enjoy working with people and want to make a difference for customers, consider joining Playtech in Sofia.

Role overview Playtech is looking for a Customer Service Associate to join its 24/7 support team in Sofia. The role centers on providing responsive assistance to customers at any time of day or night. Associates handle questions and concerns through several communication channels, making sure customers receive timely and accurate support. What you will do Respond to customer inquiries quickly and with professionalism Communicate with customers through chat, email, and phone Resolve issues and offer clear, helpful information to maintain a positive experience Contribute to Playtech’s reputation for quality service in the gaming sector Location This position is based in Sofia and is part of a team that supports customers around the clock.

As an IT Audit Manager at Experian, you will play a pivotal role in ensuring the integrity of our information systems and compliance with regulatory standards. You will lead a team of audit professionals in conducting thorough audits, assessing risk management processes, and providing insightful recommendations to enhance our IT governance.Your expertise will help safeguard our data assets and improve our overall operational efficiency. You will collaborate closely with various departments to ensure alignment with industry best practices.

We are seeking a dedicated IT Delivery Manager to spearhead the successful delivery of software projects from inception to completion. Utilize your project management skills to meet project objectives, ensuring both client satisfaction and team success. You will be contributing to a large-scale, high-visibility platform tailored for optimal performance, availability, and scalability, managing a substantial volume of documents within a distributed, cloud-based environment.YOUR ROLE:Oversee project delivery activities in partnership with technical leaders, project teams, and stakeholders.Maintain communication with stakeholders throughout the project lifecycle.Empower your team by fostering engagement, motivation, and personal development among all members.Act as a mentor to cultivate a collaborative, high-performing work environment.Manage team capacity, allocate resources effectively, and facilitate the evolution of team structure over time.Leverage Agile project management tools to plan, organize, and monitor project activities.Collaborate with the team to develop realistic roadmaps and challenge estimates when necessary.Track project and budget progress, ensuring deliverables are completed on schedule and within scope.Ensure documentation aligns with both internal and client standards.Evaluate and manage change requests while maintaining control over project goals and scope.Our roles emphasize in-person collaboration to enhance teamwork, learning, and relationship-building with clients, colleagues, and communities. As an employer, we strive to be flexible to accommodate your specific work/life needs.

Join our team at Experian as a Risk Manager, where you will play a vital role in identifying, analyzing, and mitigating risks that could impact our organization. You will collaborate with various departments to enhance risk management strategies and ensure compliance with regulatory standards.We are looking for a dynamic professional who can navigate complex risk scenarios and contribute to our mission of delivering data-driven insights.

Role overview constructorknowledg seeks a Senior IT Manager in Bulgaria to combine team leadership with direct technical work. The focus centers on Microsoft 365 and Entra ID, supporting both cloud productivity and identity management. This role involves guiding a small IT group while remaining actively engaged in technical projects and operations. What you will do Lead and mentor a team of 2-3 IT professionals, with the possibility to expand the group to 5 as company needs grow. Shape strategy and set direction for Microsoft 365 and Entra ID initiatives. Handle complex technical escalations that require expertise and sound judgment. Collaborate with security, engineering, and business teams to support broader company objectives. Balance leadership responsibilities with hands-on involvement in daily technical operations. Key qualifications Extensive hands-on experience with Microsoft 365 and Entra ID. Proven track record leading and developing small technical teams. Strong problem-solving skills, particularly in managing escalations. Comfort working independently and partnering with other departments. Location This position is based in Bulgaria.

Main Purpose of the Job:The Global Product and Accreditation Manager for Forest Management Certification at SGS will spearhead the growth and development of the Global Forest Management Certification business. This pivotal role encompasses the management of FSC Forest Management accreditation and the oversight of local PEFC FM accreditations, supporting the Global Forestry Team in enhancing our Forest Management initiatives.Reporting Structure:This position reports directly to the Global Head of Forestry and Nature.Responsibilities:Lead the strategic development of the Business Assurance (BA) Forest Management certification, including FSC FM and PEFC FM.Oversee the FSC Forest Management accreditation and manage local PEFC FM accreditations.Ensure effective coordination of accreditation body audits and timely resolution of findings.Address complaints and appeals in line with SGS policies and accreditation standards.Prepare necessary documentation for Advisory Board meetings.Ensure certification competence, including auditor approval and technical sign-off roles.Oversee quality management and performance monitoring of SGS affiliates.Conduct internal technical audits as per the global audit plan.Perform Level 1 (L1) audits within accreditation scopes.Review certification reports for compliance and robust decision-making.Provide technical reviews of Forest Management reports as necessary.Offer timely technical support to SGS affiliates.Maintain comprehensive records as per accreditation requirements.Manage the ongoing accuracy of the FSC database.Ensure adherence to quality and safety standards of the SGS management system.Conduct FSC Forest Management audits as needed.Undertake additional duties as assigned by the direct line manager.Specific Authorities:Stop the use of any safety-hazardous equipment and report issues to higher authorities.Cease work affecting service quality and notify higher authorities.Initiate formal improvement requests for system deviations or identified improvements.

Exciting OpportunityAJW is seeking a dedicated Quality Manager to spearhead regulatory compliance and quality oversight in our Sofia operations. This pivotal role is essential for ensuring that all activities adhere to aviation regulatory standards while fostering a culture of quality, accountability, and continuous improvement throughout the organization. You will play a crucial part in supporting AJW's mission to enhance aviation efficiency by consistently applying quality standards, managing risks, and ensuring operational outputs meet the highest safety and compliance benchmarks.Key ResponsibilitiesEnsure complete compliance with aviation regulatory requirements (e.g., EASA, FAA) across all operations.Serve as the primary liaison for regulatory authorities and external auditors.Plan, manage, and execute internal and external audits, ensuring thorough preparation and follow-up.Oversee the investigation of non-conformities, ensuring comprehensive root cause analysis and effective corrective and preventive actions (CAPA).Monitor and report on quality performance, identifying trends, risks, and opportunities for improvement.Collaborate closely with operational, supply chain, and technical teams to embed regulatory standards into daily activities.Maintain oversight of supplier quality to ensure third-party compliance aligns with regulatory expectations.Ensure all quality documentation, procedures, and records comply with regulatory and auditing standards.Provide guidance and challenge operational teams to uphold quality and compliance standards.Lead and develop quality capabilities within the Sofia operation.