Customer Support Engineer

Join StemXpert1 as a Customer Support Engineer, where you will play a crucial role in ensuring customer satisfaction and resolving technical issues. As a key member of our support team, you will address customer inquiries, troubleshoot problems, and provide effective solutions for our products.

IT Support Specialist (Onsite in South San Francisco, CA)Job OverviewTwist Bioscience is looking for a dedicated and skilled IT Support Specialist with over 5 years of hands-on experience in dynamic IT Helpdesk, Desktop, and Lab Support settings. This pivotal role involves delivering exceptional technical support to our diverse global team, ensuring uninterrupted IT operations for both in-office and remote employees. You will play a key role in upholding our service standards, resolving intricate issues, and overseeing vital IT assets.Key ResponsibilitiesService DeskTroubleshoot Mac and Windows hardware, software, and mobile devices.Accurately document all issues and requests in the IT ticketing system.Monitor and prioritize incoming tickets in the IT Helpdesk Ticket Queue.Respond promptly to all inquiries, updating internal users on their status and gathering additional details as required.Manage inbound support channels, including ticket queues and Slack, to provide effective IT customer support.Research technical solutions in department-specific applications.Follow up with users to ensure issues and requests are resolved satisfactorily.Support various Twist locations with a focus on remote assistance.Participate in a rotation for after-hours and weekend on-call coverage.Adhere to service-level agreements.Assist with major incidents, including employee communications.Manage multifaceted projects involving various teams.Assist in the procurement and lifecycle management of physical assets and software licenses.Document procedures and create end-user instructions.Oversee the management and administration of all client assets, including desktops, laptops, printers, and mobile devices.Some travel may be required (2 to 3 weeks per year).Site Support (For In-Office Staff)Support conference room and collaboration technology (video and audio conferencing, electronic whiteboards).Conduct regular site checks.

Become Part of Our Dynamic Team!With over 40 years of experience in sales enablement and tailored business solutions, DSI Systems is dedicated to delivering exceptional value that drives results for our clients and partners. We are seeking enthusiastic individuals who are ready to excel in sales and customer service. Our vibrant and fulfilling work environment provides you with the chance to grow alongside us and make a meaningful impact.Job OverviewThe Retail Support Specialist (RSS) serves as a vital frontline resource for AT&T customers in bustling national retail locations. In this role, you will engage directly with customers and retail partners to address account, billing, device, and service inquiries, often in high-pressure, fast-paced environments. Achieving success in this position requires excellent communication abilities, emotional resilience, a comfort with technology, and the capacity to maintain composure, precision, and professionalism amidst the dynamic nature of retail. Key Responsibilities: Customer SupportDeliver friendly, professional, and solution-oriented support to AT&T customers within national retail settings.Address inquiries regarding billing, account updates, plan modifications, device assistance, and service issues.Troubleshoot wireless devices, network challenges, and feature functionalities.Remain effective in high-traffic retail environments, ensuring focus, professionalism, and service excellence even during peak times and escalated situations. Retail Partner SupportAct as the AT&T subject-matter expert for retail staff and third-party labor partners.Function as the primary AT&T representative for these partners, leading in-store assistance for escalated customer concerns.Proactively collaborate with store leadership to address customer issues, enhancing partnership alignment and ensuring a top-tier customer experience.Work Environment & Schedule ExpectationsThis role takes place in a retail setting and includes standing, walking, and interacting on the sales floor for up to 8 hours daily.Flexibility to work varied schedules, including evenings, weekends, and holidays, depending on business requirements.Comfortable working in busy, customer-facing environments with continuous interaction and problem-solving responsibilities.Operational ExcellenceEffectively navigate multiple systems while engaging with customers in real-time.Thoroughly document all customer interactions with precision.Comply with company policies, adherence to compliance standards, and respect privacy regulations.Meet or exceed performance benchmarks related to quality, efficiency, and customer satisfaction.Implement and sustain approved planograms for mobile devices and signage.

Become a Vital Part of Our Team!With over 40 years of expertise in sales enablement and tailored business solutions, DSI is committed to delivering exceptional value to our clients and partners. We are in search of enthusiastic individuals passionate about making an impact in the realms of sales and customer service. Join us in a dynamic and rewarding work environment that fosters growth and significant contributions.Position OverviewThe Retail Support Specialist (RSS) provides essential, hands-on support to AT&T customers in bustling national retail settings. In this engaging role, you will directly interact with customers and retail partners to address concerns related to accounts, billing, devices, and services, often in high-pressure situations. To excel, you will need excellent communication abilities, emotional resilience, and a comfort with technology, all while maintaining a calm and professional demeanor in a fast-paced retail atmosphere.Key Responsibilities:Customer SupportDeliver professional, approachable, and solution-driven support to AT&T customers in national retail locations.Address inquiries regarding billing, account updates, plan modifications, device assistance, and service issues.Troubleshoot wireless devices, network challenges, and feature functionalities efficiently.Maintain professionalism and service quality in high-volume retail environments during peak traffic and escalated situations.Retail Partner SupportServe as the AT&T subject-matter expert for retail staff and third-party partners.Act as the primary AT&T representative for retail partners, managing in-store support for escalations.Proactively collaborate with store leadership to resolve customer concerns, promoting partnership alignment and ensuring a premier customer experience.Work Environment & Schedule ExpectationsThis role requires active engagement on the sales floor, including standing and walking for up to 8 hours daily.Flexibility to work various schedules, including evenings, weekends, and holidays, as per business needs.Comfort in busy, customer-facing environments with frequent interactions and problem-solving requirements.Operational ExcellenceEffectively navigate multiple systems while engaging customers in real-time.Thoroughly document all interactions accurately.Comply with company policies, regulatory requirements, and privacy standards.Consistently meet or exceed performance metrics related to quality, efficiency, and customer satisfaction.Implement and maintain approved planograms for mobile devices and signage.

Senior Director of Customer Relationship Management Job Overview Twist Bioscience is looking for a dynamic and experienced Senior Director to helm the strategic development, implementation, and enhancement of our Customer Relationship Management (CRM) systems. This role is primarily centered around the Salesforce platform, necessitating an individual with extensive experience in the technical commercial landscape of Pharmaceuticals, Biotechnology, Medical Devices, or Semiconductors. Our CRM systems are integral to our comprehensive mind-to-molecule software ecosystem, empowering research scientists and commercial partners to transform innovative concepts into therapeutics, diagnostics, and research tools that advance health and environmental sustainability. The Senior Director will be the architect of our CRM strategy, focused on maximizing customer lifetime value, promoting commercial excellence, and maintaining compliance within a highly regulated framework. Leading a talented team, including Salesforce administrators, configuration specialists, and software developers, this role will work closely with our Sales Operations and Global Support teams to create a user-friendly, scalable, and compliant CRM enterprise software ecosystem. Establish and execute a multi-year CRM roadmap that aligns with our commercial and customer experience objectives. Drive Salesforce platform adoption by maximizing its usage across Sales, Marketing, and Service teams. Define, monitor, and report key CRM performance indicators to executive leadership, including metrics on customer retention, pipeline health, and user proficiency. Serve as the primary subject matter expert on the CRM ecosystem, overseeing all aspects of implementation, configuration, and governance. Direct major CRM-related projects, advising project managers on initiatives such as new Salesforce MarketingCloud rollouts and enterprise system integrations. Ensure the integrity of customer data by establishing rigorous data governance policies. Guarantee that all CRM strategies and technologies comply with relevant regulatory standards, including HIPAA, GDPR, GxP, and data privacy regulations. Lead, mentor, and cultivate a high-performing team of CRM analysts and developers, fostering a culture of technical excellence and collaboration.

Public Storage is hiring a Customer Service Self Storage Manager in South San Francisco. This role centers on supporting customers who depend on our storage solutions and keeping the facility running smoothly each day. Role overview The Self Storage Manager acts as the primary point of contact for customers, handling questions, concerns, and day-to-day needs. Facility cleanliness and security fall under your watch, along with ensuring that every visitor receives attentive service. The position also involves overseeing staff and coordinating their daily tasks. Key responsibilities Oversee daily operations of the storage facility Deliver prompt, helpful service to all customers Maintain a clean and secure environment Manage and support facility staff Drive sales and marketing activities to attract new customers What makes this role unique This position suits those who enjoy interacting with people and contributing to a local community. Success comes from strong service, attention to detail, and a hands-on approach to both customer and facility needs.

About ZiplineZipline stands as the foremost leader in drone delivery services globally, dedicated to ensuring equitable access to essential goods such as food, medicine, and supplies, anytime and anywhere. We engineer, manufacture, and execute the largest autonomous logistics network worldwide, facilitating prompt and dependable delivery of critical resources. Operating across four continents, we achieve a delivery approximately every 30 seconds, with millions of successful deliveries of blood, vaccines, and other vital products to date.Our clientele encompasses prominent healthcare systems, governments, retailers, and global enterprises who depend on us to save lives, minimize emissions, and foster economic growth through rapid delivery solutions. The drone technology is just a fraction of our comprehensive systems designed for seamless global operations.By optimizing supply chains and alleviating congestion, we are reclaiming valuable time for individuals. With over 140 million commercial autonomous miles flown safely, Zipline is redefining access to healthcare, consumer products, and food on a global scale.We operate on a global scale and seek innovative problem solvers eager to tackle real-world challenges in a rapidly growing environment. Our team is driven by a mission to create systems that make a tangible difference in people's lives while scaling the logistics of the future. We are looking for individuals who approach challenges from the ground up, thrive in adversity, and accomplish the seemingly impossible at unprecedented speeds.About ZiplineAre you ready to make a difference? Zipline is on a transformative journey to revolutionize the movement of goods. Our mission is to address urgent global access issues by developing a logistics system that provides instant delivery services for everyone, regardless of location.From powering Rwanda's national blood delivery network and managing Ghana's COVID-19 vaccine distribution to providing on-demand home delivery for Walmart and helping healthcare providers reach patients directly in the U.S., we are reshaping logistics for businesses, governments, and consumers.While our technology is sophisticated, our vision is straightforward: a teleportation service that delivers exactly what you need, when you need it. Through advanced robotics and autonomous systems, we are actively reducing delivery-related carbon emissions, road congestion, and fossil fuel reliance while ensuring equitable access for billions and strengthening the global supply chain.

About ZiplineAre you ready to make a difference? At Zipline, we harness the power of drones to deliver essential and life-saving medicines to hospitals around the globe, impacting millions of lives. Our mission is to ensure that every individual on Earth has immediate access to crucial medical supplies. Join us at Zipline and be part of a transformative journey that can reach billions.About the RoleAs a Quality Manufacturing Engineer within our manufacturing quality team, you will play a pivotal role in ensuring that each vehicle produced meets Zipline’s stringent performance criteria. Your responsibilities will include managing inspection findings and non-conformances, leading investigations into root causes, and implementing corrective measures to enhance yield and production efficiency. You will outline and document inspection protocols, rework procedures, and provide feedback to suppliers, collaborating with cross-functional teams to address quality issues effectively.

About ZiplineAre you ready to make a significant impact? Zipline is on a transformative mission to revolutionize logistics and delivery systems across the globe. We are dedicated to addressing the most pressing access challenges by developing the first instant delivery and logistics network that serves everyone equally, no matter where they are. From supporting Rwanda's national blood delivery system and Ghana's COVID-19 vaccine distribution to facilitating on-demand home deliveries for Walmart, we are changing how goods are transported for businesses, governments, and consumers alike.The technology we utilize is intricate, yet our goal is straightforward: to create a teleportation service that delivers essentials precisely when needed. Our robotics and autonomous systems are designed to reduce carbon emissions, alleviate road congestion, and minimize fossil fuel dependency while ensuring equitable access for billions of people and strengthening the global supply chain. Join Zipline and contribute to our vision of establishing a fair and robust global supply chain for billions worldwide.About You and The RoleAs a key member of Zipline’s Flight Controls team, you will play a pivotal role in modeling, developing, and testing critical flight software systems that empower our vehicles to deliver autonomously. Our team excels at innovating solutions that allow our delivery platforms to operate seamlessly in diverse and increasingly challenging environments, ensuring equitable service to all. You will leverage a variety of analytical techniques to assess system performance and understand how design decisions impact capabilities and requirements. Collaboration across teams will be essential as you drive enhancements to our products using data derived from flight testing and our extensive fleet of customer aircraft. By engaging closely with our customers, you will gather insights to identify improvements and prioritize our next growth phases. Your success directly influences the operational effectiveness of our logistics network.

Join our dynamic team at Victory Solution Enterprises as a Customer Service Representative! We offer full paid training to ensure you are well-prepared to assist our valued customers. In this role, you will engage with clients, address their inquiries, and provide exceptional support to enhance their experience with our services.

ABOUT ZIPLINEAre you ready to make a difference? At Zipline, we are revolutionizing the logistics of goods transportation. Our mission is to address the world's most pressing access challenges by creating, manufacturing, and operating an instant delivery system that serves all people, regardless of their location. From supporting Rwanda’s national blood delivery network and distributing COVID-19 vaccines in Ghana to facilitating on-demand delivery for Walmart and enabling healthcare providers to reach patients' homes across the U.S., we are reshaping logistics for businesses, governments, and consumers alike. Our technology blends robotics and autonomy to decarbonize delivery systems, alleviate traffic congestion, reduce fossil fuel dependency, and ensure equitable access for billions while reinforcing a more resilient global supply chain.Join us at Zipline and contribute to our vision of building a fair and robust global supply chain that benefits everyone.ABOUT YOU AND THE ROLEThe Avionics team comprises skilled hardware, software, and testing experts dedicated to designing resilient systems that power our life-saving drone delivery operations in some of the most challenging environments worldwide. We are tasked with creating aircraft avionics capable of performing optimally in diverse and harsh climatic and electromagnetic interference (EMI) conditions. As a crucial component of the overall Zipline aircraft system architecture, we prioritize high performance and reliability while minimizing weight and costs.In this role, you will collaborate with our team to deliver high-performance flight computers and tightly integrated communication and navigation systems. These avionics systems are central to our new unmanned aerial system, which aims to scale Zipline’s deliveries from 100,000 to 100 million per year globally. The success of Zipline hinges on developing avionics systems that are lightweight, cost-effective, reliable, and capable of high-volume production. This position requires rigorous engineering design and validation efforts, alongside innovative approaches to packaging, integration, fault tolerance, and validation. We seek a test engineer with a solid background in electrical engineering principles and relevant experience in manufacturing testing, design validation, system performance characterization, and certification.

About Zipline Are you ready to make a significant impact? Zipline is committed to revolutionizing the logistics landscape. Our mission is to tackle the world's most pressing access challenges by creating, manufacturing, and operating the first instant delivery and logistics system that caters to all individuals, regardless of their location. From powering Rwanda's national blood delivery network and facilitating Ghana's COVID-19 vaccine distribution to enabling Walmart's on-demand home delivery, we are reshaping the movement of goods for businesses, governments, and consumers alike. Our technology may be intricate, but our vision is straightforward: a teleportation service that delivers essential items promptly. Through our innovative use of robotics and autonomous systems, we are not only decarbonizing deliveries but also alleviating road congestion, reducing fossil fuel usage, and combating air pollution, all while ensuring equitable access for billions and strengthening the global supply chain. About You and The Role Are you excited by the challenge of developing large, integrated electro-mechanical systems—from initial engineering builds to full-scale production and worldwide deployment? Do you thrive on tackling tasks that others deem too difficult or impossible? Are you the engineer everyone turns to for insights on building and scaling unprecedented projects? At Zipline, our work has real-world implications. Families and patients depend on us daily, and there is no margin for error. If you are passionate about leveraging your engineering skills to devise efficient and innovative manufacturing solutions, we encourage you to continue reading. We are in search of a highly skilled and proactive Senior Manufacturing Engineer to join our team. In this pivotal role, you will be tasked with designing and scaling multiple in-house final assembly lines for our aircraft, zips, docks, and various essential feeder sub-assemblies. You will ensure these lines meet escalating demand—from tens of units weekly to hundreds over the next three years—while continuously reducing costs and enhancing product quality. If you excel in fast-paced environments, enjoy managing multiple new developments simultaneously, and can swiftly align teams towards solutions, we would love to connect with you.

Join FlyZipline as a Senior Staff RF Test Engineer and play a pivotal role in revolutionizing the logistics industry through cutting-edge drone technology. In this position, you will be responsible for designing, implementing, and executing tests to validate RF components, ensuring our systems meet the highest standards of reliability and performance.This role requires a strategic thinker with a passion for innovation and a commitment to excellence in engineering practices. You will collaborate with cross-functional teams to enhance our product offerings and contribute to our mission of delivering essential medical supplies swiftly and efficiently.

Lightship is hiring a Senior Engineering Technician at its South San Francisco facility. This position plays a key part in supporting the design, development, and testing of engineering projects, working closely with engineers to guide ideas from concept to completion. A hands-on approach and technical know-how are essential for keeping projects on schedule and meeting goals. Key responsibilities Support engineering design, development, and testing tasks Collaborate with engineers to address technical challenges as they arise Contribute to maintaining quality and performance standards throughout project phases What we look for Proactive approach and strong problem-solving abilities Genuine enthusiasm for engineering and technology Background in supporting engineering projects from initial stages through completion

ROLE EXPECTATIONS Zipline is seeking innovative software engineers to create the essential tools and infrastructure that support our systems validation and flight testing departments. This dynamic team is responsible for developing accurate, efficient, and scalable software solutions to validate both aircraft and ground systems across various levels. Our projects range from integrating real avionics, sensors, actuators, and radios with high-fidelity simulated environments in bench-top Hardware-in-the-Loop (HIL) configurations to building applications that plan, orchestrate, and assess thousands of automated and non-standard real-world flight tests on a daily basis. Your contributions will significantly enhance the speed, confidence, and quality of hardware and software development at Zipline. In this position, you will gain in-depth knowledge of Zipline’s comprehensive logistics system and collaborate closely with cross-functional partners who depend on your tools to deliver reliable, flight-ready software. Most critically, the systems you develop will act as the final safeguard before software and hardware are deployed globally for crucial real-world deliveries.

About Us: Calico Life Sciences LLC, a subsidiary of Alphabet, is at the forefront of research and development, focusing on understanding the biology of human aging through advanced technologies and innovative model systems. Our mission is to leverage this knowledge to create interventions that promote longer, healthier lives. With cutting-edge technology labs, a commitment to curiosity-driven scientific discovery, and a dynamic drug-development pipeline in collaboration with academic and industry partners, Calico is a vibrant environment for catalyzing medical breakthroughs. Role Overview: We are on the lookout for a Senior Data Engineer to become a key member of our collaborative Engineering team and lead the establishment of the Drug Discovery Data Engineering group. The ideal candidate will be an enthusiastic team player, meticulous, highly organized, and adept at navigating intricate data, software, and scientific challenges. In this role, you will serve as a crucial technical liaison among our Medicinal Chemistry, Automation, Machine Learning, Assay Technology, and Protein Sciences teams. You will oversee projects from initial requirements through to production deployment, engineering high-performance data systems that integrate with our molecular databases (CDD Vault), inventory systems (Mosaic), electronic lab notebooks (Benchling), our internal data warehouse (BigQuery), and our proprietary AI platform. As the inaugural hire for this team, your contributions will be instrumental in shaping data flows, developing web applications for stakeholder engagement, and establishing a progressive engineering culture in this vital growth sector. Key Responsibilities: Project Leadership: Collaborate with scientists across Assay Technology, Medicinal Chemistry, and Protein Sciences to gather requirements, design solutions, and implement production-grade software that enhances data movement and analysis. System Integration: Create and deploy effective integrations between internal pipelines and third-party platforms, particularly involving the CDD molecular database, Mosaic inventory systems, and Benchling ELN. Data Flow Optimization: Develop and refine data flows organization-wide (e.g., facilitating seamless data transitions from Machine Learning to Protein Sciences to Assay Technologies) to expedite the drug discovery feedback loop. Full-Stack Development: Build data systems and internal web applications (utilizing React and Python) to empower stakeholders to review, visualize, and communicate complex scientific data effectively. Mentorship & Leadership: Act as a senior technical advisor within the broader Engineering team.

Electrical Engineer South San Francisco, CA | Ground Systems | Full Time Join Zipline in Transforming Logistics!Are you ready to make a difference? At Zipline, we are on a revolutionary mission to redefine how goods are delivered. Our goal is to tackle the most pressing global access challenges by creating a cutting-edge delivery and logistics system that serves humanity equally, regardless of location. From powering Rwanda's blood delivery network and distributing COVID-19 vaccines in Ghana to facilitating on-demand home delivery for Walmart, we are changing the game for businesses, governments, and consumers alike. Our innovative technology is not just complex; it embodies a simple yet powerful idea: a teleportation service that delivers exactly what you need, when you need it. Through our advanced robotics and autonomous platforms, we are committed to reducing carbon emissions, alleviating road congestion, and enhancing access to essential goods worldwide. Your Role as an Electrical EngineerAs a key member of our Ground Systems team, you will develop critical components for aircraft landing, charging, loading, and launching. We are seeking an Electrical Engineer with a solid foundation in electrical engineering design and a deep understanding of electronics development, processes, and tools. Your responsibilities will involve designing hardware for our next-generation ground systems, focusing on areas such as microprocessors, high-speed communications, GNSS, brushless DC motor drives, power supplies, battery chargers, and more. Your work will be pivotal in enabling autonomous takeoff and landing for our next-generation aircraft and facilitating seamless integration with shipper sites, allowing Zipline's deliveries to scale from 100,000 per year to 100 million worldwide. Collaborate with top-tier engineers across various disciplines and experience levels in an environment that promotes personal development, continuous learning, and mentorship. Our Ground Systems team faces unique challenges in designing robust systems to provide life-saving services in some of the harshest environments on the planet. From the outset of every project, you'll play a vital role in system architecture, focusing on performance, reliability, and fault tolerance while balancing mass and cost. This includes designing UL-compliant systems to ensure the safety of our employees and customers.

About AKASAAt AKASA, we are on a mission to revolutionize healthcare through artificial intelligence. As the foremost provider of generative AI solutions for healthcare revenue cycles, we empower health systems to effectively capture and communicate the entire patient clinical journey. Our technology enables organizations to optimize their operations, allowing them to prioritize what truly matters: quality patient care. Our success is backed by over $205 million in funding from esteemed investors including Andreessen Horowitz, BOND, and Costanoa Ventures.This is an exhilarating time to join AKASA. Since the launch of our new AI-native product suite in 2024, revenue bookings have surged over 20 times. We have set records for our largest deals three times in a row, a testament to the significant improvements we are delivering in clinical quality and documentation accuracy—key concerns for healthcare leaders.Our deployments have garnered national recognition as one of the most comprehensive applications of GenAI in healthcare finance to date (link). Serving a client base that represents over $120 billion in net patient revenue, we partner with some of the most innovative health systems in the nation, including Cleveland Clinic, Duke, Stanford, and Johns Hopkins.Our accolades include being named one of America's Top Startup Employers 2026 by Forbes, the #1 most promising healthcare RCM startup of 2025 by Black Book Market Research, and one of the fastest-growing GenAI startups to watch by AIM Research. Our CEO has been recognized among the “Top 50 Healthcare Technology CEOs” by the Healthcare Technology Report, and we have proudly maintained our “Great Place to Work” certification for six consecutive years.We are leveraging this momentum to redefine possibilities in healthcare, and we are seeking exceptional individuals to help accelerate this vision.The OpportunityWe are in search of an experienced Senior Application Security Engineer who possesses a robust software engineering background coupled with a security-focused mindset. You will collaborate closely with our engineering teams to build secure systems from the ground up, rather than adding security measures as an afterthought. You will take ownership of our application security program, work in tandem with developers, and play a pivotal role in shaping our security framework.

Role Overview Cellares is seeking a Senior Operational Technology Engineer in South San Francisco, CA. This role focuses on strengthening and improving operational technology systems across the company. What You Will Do Work closely with teams from different departments to improve operational systems. Apply technical knowledge to boost the efficiency and reliability of technology supporting operations. Help identify and implement solutions that improve overall performance and support operational goals.

About ZiplineAre you ready to make a significant impact? At Zipline, we harness the power of drones to deliver essential and life-saving medical supplies to hospitals across various countries, reaching millions of people. Our mission is clear: to ensure that every person on Earth has immediate access to vital medical resources. Join us in transforming this ambition into reality for billions.About You and the RoleIf you have a passion for analyzing raw data from GNSS receivers and integrating it with IMU, camera, and ground-station data into a resilient state estimator, this position is an excellent fit for you to showcase your expertise and creativity.Our vehicles operate globally, requiring reliability across all weather conditions and resilience against sensor failures. We are developing a system capable of navigating diverse geographic environments without relying on high-definition maps. Our commitment is to enhance our systems continuously, ensuring that we never face the same issue twice.You will be challenged to expand your skills and experiment with innovative filtering and measurement techniques. Your role will involve designing systems to collect data from every mission, allowing us to verify performance and troubleshoot effectively.What You'll DoMaximize the potential of our GNSS hardware by integrating data from our ground station network, while also creating resilient systems that maintain accuracy during extended communication outages.Develop systems to manage intermittent GNSS availability, enabling our vehicles to utilize both GNSS and visual data while addressing failures in either at any moment.Conduct trade studies to evaluate the impact of new sensors or processing methods on vehicle performance and reliability.Assess system performance through simulations and real-world vehicle data to identify and improve underperforming components.