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Customer Support Engineer jobs in South San Francisco· Page 3

Results 41–60 of 111 for “Customer Support Engineer” in South San Francisco.

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Zipline logo
Full-time|$160K/yr - $225K/yr|On-site|South San Francisco, California, USA

About ZiplineAre you ready to revolutionize logistics? Zipline is dedicated to reshaping the movement of goods globally. Our mission is to tackle the world's most pressing access issues by creating, manufacturing, and operating an instant delivery and logistics system that equitably serves all individuals, regardless of their location. From facilitating Rwan…

Feb 4, 2026
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Cellares logo
Full-time|On-site|South San Francisco, CA

Cellares is on the lookout for a visionary and dynamic Director of Facilities Engineering to play a pivotal role in driving our mission to enhance access to transformative cell therapies.In this critical position, you will oversee the management, operations, and maintenance of our facilities and crucial support systems, ensuring adherence to GMP, quality, and Environmental Health and Safety (EHS) standards. Your responsibilities will include managing office spaces, cGMP cleanroom suites, QC laboratories, warehouses, utility systems (gases, HVAC, lab equipment), and all equipment integral to our cell therapy operations. Additionally, you will lead our maintenance and calibration programs, cleaning initiatives, and capital expansion projects (CAPEX), which involve facility buildouts.The ideal candidate will have a robust background in facilities leadership, particularly within cGMP operations in the biotech or pharmaceutical sectors. You will be instrumental in providing strategic vision and leadership to ensure the reliability of our facilities, compliance with state and federal regulations, and the continuous improvement of processes that propel our business growth.This position is multidisciplinary, requiring collaboration across various departments, including scientists, researchers, and engineers, to devise optimal solutions. We are looking for a proactive and self-sufficient individual who thrives in a fast-paced, mission-driven environment and is ready to embrace a diverse range of challenges as our company expands.

Oct 2, 2025
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Cellares logo
Full-time|On-site|South San Francisco, CA

Join our dynamic team at Cellares as an Automation Engineer. In this pivotal role, you will be instrumental in designing, implementing, and enhancing cutting-edge lab automation systems. Your expertise will facilitate the development of scalable, efficient, and robust automated workflows for high-throughput quality control testing in cell therapy manufacturing.The ideal candidate will excel in developing and managing liquid handling techniques while also integrating both off-the-shelf instruments and customized hardware into a fully automated workcell. Collaboration with cross-functional teams is essential as you contribute to refining system designs and crafting strategies for workflow optimization. Additionally, you will lead the creation and evaluation of verification and validation plans for our automation systems.We are looking for individuals who thrive in a fast-paced, mission-oriented environment and are eager to engage with a wide array of challenges as our company continues to expand.

Mar 26, 2025
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Zipline logo
Internship|$38/hr - $38/hr|On-site|South San Francisco, California, USA

About ZiplineAt Zipline, we are committed to revolutionizing the logistics industry by addressing the world’s most pressing access challenges through innovative solutions. Our mission is to create an instant logistics system that ensures equitable access to essential goods for everyone. By harnessing our expertise in robotics and autonomous technology, we design and operate a fleet of state-of-the-art delivery drones, positively impacting millions globally.As an intern in Zipline’s Emerging Talent program, you will play a vital role in our mission to enhance healthcare supply access for underserved communities. We provide our interns with opportunities to engage in meaningful projects that contribute directly to our objectives, while also equipping them with valuable skills for their future careers.Join us in shaping the future of logistics alongside a team of passionate individuals!About the Electrical Engineering TeamThe Electrical Engineering Teams at Zipline are integral to our operational success, focusing on the design, development, and testing of the electronics and software that drive our innovative logistics solutions. This includes custom circuit board design, development of end-of-line testers, sensor integration, and the implementation of real-time flight control systems. Our teams collaborate closely with mechanical, software, embedded, and systems engineering teams to deliver high-performance products that support life-saving missions around the world.The RoleAs we lead the charge in drone delivery, we continuously strive to surpass existing technological limitations. Our commitment to enhancing system reliability is crucial for serving our next billion users—individuals whose lives will benefit from improved access to services. We are expanding our electrical design and testing capabilities and are seeking dedicated engineers who can mitigate risks and enhance reliability in our systems, recognizing the critical impact of their work on others' lives. Our electrical engineering team possesses a diverse skill set and thrives in collaborative environments, solving complex problems through teamwork and effective communication.

Feb 4, 2026
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Zipline logo
Full-time|$170K/yr - $210K/yr|On-site|South San Francisco, California, USA

About ZiplineAre you ready to make a global impact? Zipline is on a transformative mission to revolutionize logistics and delivery systems. We aim to address some of the world's most pressing access issues by designing, manufacturing, and operating an instant delivery network that serves everyone, everywhere. From enhancing Rwanda's national blood delivery network and facilitating Ghana's COVID-19 vaccine distribution to providing on-demand home delivery for Walmart, we are changing the landscape of logistics for businesses, governments, and consumers alike. Our technology may be complex, but our vision is straightforward: a teleportation service that ensures you receive what you need, precisely when you need it. By leveraging robotics and autonomy, we're committed to decarbonizing delivery, alleviating road congestion, and minimizing fossil fuel usage and air pollution, while promoting equitable access for billions and constructing a more resilient global supply chain. Join Zipline and be part of our commitment to establishing a fair and resilient global supply chain for billions.

Feb 4, 2026
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Zipline logo
Internship|$38/hr - $38/hr|On-site|South San Francisco, California, USA

Join Zipline in Revolutionizing LogisticsAt Zipline, we are dedicated to changing the dynamics of how goods are delivered globally. Our mission is to tackle the world's most pressing access challenges by developing an instant logistics system that ensures equal service to all. With our expertise in robotics and autonomous technology, we design, construct, and operate a state-of-the-art fleet of delivery drones, impacting the lives of millions around the globe.As an intern in Zipline's Emerging Talent program, you will have the chance to contribute to our vision of providing equitable access to essential healthcare supplies. We view internships as opportunities for growth and meaningful contribution, expecting our interns to engage in significant projects that advance Zipline's mission while acquiring invaluable real-world skills for their future careers.Join us and help shape the future of logistics alongside a team of remarkable individuals!About the Supplier Industrialization Engineering TeamOur team is on a mission to exponentially increase drone production and flight operations, scaling by over 20 times in the next three years while prioritizing safety and reliability. In this role, you will lead the supplier industrialization and supplier development engineering initiatives, establishing the team, processes, tools, and culture necessary for Zipline's ambitious growth without compromising quality, delivery, or cost.Your Role as an SIE InternAs a Supplier Industrialization Engineering Intern, you will focus on enhancing manufacturing operations and quality at key Zipline suppliers. This involves collaboration with both internal and external stakeholders on design for manufacturing and assembly, manufacturing process design and implementation, statistical quality control, and root cause analysis to ensure that our suppliers meet the established quality, cost, and delivery benchmarks.

Feb 4, 2026
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Zipline logo
Full-time|$180K/yr - $270K/yr|On-site|South San Francisco, California, USA

At Zipline, we are pioneering the creation of an autonomous delivery network's operating system.The Commerce Platform team is the powerhouse that transforms this network into a viable business. We develop the essential tools and integrations that our partners rely on to operate seamlessly with Zipline, mastering the marketplace logic that aligns demand with supply, and establishing the financial architecture that guarantees accurate transactions and traceable funds. This platform is designed for scalability across metropolitan areas, countries, and diverse sectors such as restaurants, retail, and healthcare, managing millions of orders daily.Your ResponsibilitiesYou will be responsible for software across the entire commercial stack, which includes:Merchant Portal - the web interface partners utilize for daily management of their Zipline business.Partner Integrations - POS connectors, API integrations, and data feeds linking merchant systems to the Zipline platform.Marketplace Platform - internal tools that govern how demand is prioritized, priced, and allocated across our network.Billing Engine - the financial infrastructure managing payments, commissions, settlements, and revenue streams within the marketplace.Fulfillment Apps - mobile and cloud applications facilitating picking and loading operations at partner locations.Customer Support Tooling - AI-driven support systems integrated with order, delivery, and billing processes.Serviceability & Coverage Tools - internal platforms to analyze and model the reach of Zipline's services.Engaging Challenges and OwnershipIn contrast to many software roles that focus on optimizing isolated components, the Commerce Platform encompasses diverse areas including consumer products, marketplace logic, partner tools, fulfillment processes, and financial systems.You'll tackle challenges such as:How can we provide merchant partners with real-time operational insights, seamless onboarding, and financial transparency while maintaining a cohesive system across verticals?How do we create marketplace policy controls that enable operators to adjust pricing, capacity allocation, and prioritization safely, with opportunities for experimentation prior to deployment?How do we develop a billing engine that accurately tracks every dollar from customer charges to partner payouts, accommodating promotions, refunds, revenue sharing, and multi-jurisdiction taxation?How do we implement AI-driven customer support capable of proactive actions, such as issuing refunds and applying credits, while communicating effectively about delays?

Mar 25, 2026
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Zipline logo
Full-time|$170K/yr - $210K/yr|On-site|South San Francisco, California, USA

About ZiplineZipline stands as the world's largest and most seasoned autonomous delivery service, created to ensure equal access to essential goods for all humans, anytime and anywhere. We design, construct, and operate the most extensive autonomous logistics system globally, facilitating the rapid and reliable delivery of critical supplies. Presently, Zipline operates in four continents, executing deliveries every 30 seconds while achieving millions of successful deliveries that include blood, vaccines, medical supplies, food, and commercial products. Our clientele spans healthcare systems, governments, retailers, and global brands who depend on our services to save lives, minimize emissions, enhance economic opportunities, and provide scalable logistics solutions.Our technological prowess extends beyond drones, as we deploy integrated logistics infrastructure that fortifies supply chains, alleviates congestion, and enables instantaneous delivery, revolutionizing the accessibility of essential goods worldwide. With over 140 million commercial autonomous miles flown safely, Zipline is transforming how healthcare, consumer products, and food are accessed globally.Operating on a global scale, we seek practical problem solvers who thrive in addressing real-world challenges and rapid growth. Our team is driven by the mission to develop systems that directly impact lives and to scale the future of logistics.Why This Role MattersWe are constructing the mapping infrastructure that supports every Zipline flight. Maps Platform engineers establish the backbone that provides geographic data, features, and map-driven services to Zipline's products and operators.In this role, you will ensure that map data is fast, accurate, and reliable for both human workflows (map editors, operator dashboards, regulatory UIs) and autonomous systems (routing, onboard systems). This unique position intertwines backend, data, platform engineering, and user interface design with practical production ownership.Why This Role is UniqueBe the architect of flight intelligence. The systems you develop will directly enable how aircraft interpret and navigate their environment.Engage with massive data challenges. You will design pipelines that handle and serve large-scale geospatial datasets while adhering to stringent standards for accuracy, consistency, and availability.Experience end-to-end ownership. From raw data ingestion to production services, you will create systems critical to real-world operations.Make a cross-functional impact. Your contributions will be utilized across autonomy, routing, simulation, and operations.Leverage AI-accelerated engineering. We utilize modern AI and agentic workflows to enhance engineering velocity while upholding robust system integrity.

Mar 25, 2026
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Veracyte, Inc. logo
Full-time|$135K/yr - $189K/yr|Remote|Remote ; San Diego, California, United States; South San Francisco, California, United States

Join Veracyte, a leader in cancer diagnostics, as we empower healthcare professionals and transform patient care worldwide. At Veracyte, our innovative team is dedicated to making a profound impact on the lives of cancer patients while fostering an environment of growth and learning. We embody the Veracyte way, a collaborative approach that values insights and promotes life-changing decisions for patients.Our Core Values:Innovate for a Better Future: We pursue groundbreaking innovations and learn from challenges to advance cancer care.Deliver with Purpose: We act swiftly, uphold high-quality standards, and find joy in our hard work.Collaborate for Success: We engage in open communication, strive for understanding, and celebrate our achievements together.Cultivate a Caring Culture: We embrace diversity, uphold ethical practices, and support one another.Position Overview:We are looking for a passionate Software Development Engineer who excels in front-end development, interaction design, and software craftsmanship. In this role, you will create intuitive, high-performance, and scalable user experiences. You will be responsible for developing high-quality interfaces and supporting services, ensuring that our products are both technically sound and user-friendly.

Feb 24, 2026
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Zipline logo
Full-time|$125K/yr - $170K/yr|On-site|South San Francisco, California, USA

Zipline operates a global autonomous drone delivery network, providing access to food, medicine, and essential goods. With millions of deliveries completed across four continents, the company supports healthcare systems, governments, retailers, and organizations that depend on reliable logistics. Zipline’s technology strengthens supply chains and expands access to critical items worldwide. Role overview The Production Equipment & Tooling Design Engineer will join the Manufacturing Engineering team in South San Francisco. This role focuses on designing and delivering custom production equipment, including fixtures, jigs, workstations, assembly aids, and test tooling. These tools enable safe, repeatable, and scalable production for Zipline’s aircraft, zips, docks, and major subassemblies. What you will do Design and implement custom production equipment and tooling Create fixtures, jigs, workstations, and assembly aids to support manufacturing Develop test tooling for key subassemblies Collaborate with cross-functional teams to improve manufacturing systems Who succeeds in this role This position suits engineers who enjoy practical problem solving, respond well to real-world challenges, and thrive in a rapidly growing environment. Strong collaboration skills and a focus on delivering results are important for success.

Apr 28, 2026
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Zipline logo
Full-time|$130K/yr - $180K/yr|On-site|South San Francisco, California, USA

Join Our Mission at ZiplineAre you ready to make a global impact? Zipline is revolutionizing logistics with our innovative approach to supply delivery. Our mission is to tackle the world's most pressing access issues by creating the first equitable logistics system that ensures everyone, everywhere, can receive what they need. From facilitating Rwanda’s national blood delivery and Ghana’s COVID-19 vaccine distribution to enabling Walmart’s on-demand home delivery, we are changing the delivery landscape for businesses and communities.While our technology is advanced, our vision is simple: a teleportation service that delivers essential goods whenever they are needed. Our cutting-edge robotics and autonomous systems are not only enhancing delivery efficiency but also promoting sustainability by reducing road traffic and carbon emissions, ultimately building a more robust global supply chain.Come join Zipline and be a part of our commitment to creating a fair and resilient global supply chain for billions of individuals.Your Role and ResponsibilitiesIf you thrive on the challenge of developing multiple iterations of testing systems in demanding aerospace environments, this opportunity is for you. We are seeking a talented Senior Mechanical Test Engineer who excels in designing tests for intricate cross-functional interfaces with minimal guidance. At Zipline, we prioritize real-world applications—our work is crucial for patients relying on our services today, so there’s no room for compromise.As a key member of our team, you will have the autonomy to drive full vehicle test systems from conception to execution, supported by a small but passionate group dedicated to transforming logistics. Zipline is leading a logistics revolution through the design, manufacturing, and operation of autonomous drones that deliver critical supplies in minutes, every day of the week.

Feb 4, 2026
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Zipline logo
Full-time|$180K/yr - $265K/yr|On-site|South San Francisco, California, USA

Join the Revolution at ZiplineAre you ready to make a significant impact on the world? At Zipline, we're dedicated to revolutionizing the logistics and delivery landscape. Our mission is to tackle urgent access challenges globally by developing the world's first instant delivery system that serves all individuals equitably, no matter their location. From supporting Rwanda's national blood delivery system to facilitating the distribution of COVID-19 vaccines in Ghana, and enhancing home delivery services for Walmart, we are reshaping how goods move for businesses and governments alike.Our technology is intricate, yet our vision is straightforward: we aim to create a teleportation service that provides what you need, precisely when you need it. By leveraging cutting-edge robotics and autonomous systems, we are committed to decarbonizing delivery, alleviating road congestion, and minimizing air pollution while ensuring equitable access for billions and fortifying the global supply chain.Become a part of Zipline's mission to construct a more equitable and resilient global supply chain for billions of lives.About You and The RoleAt Zipline, we are at the forefront of enhancing airspace navigation safety and developing the largest autonomous delivery system in the world. We seek experienced machine learning and perception engineers to set new standards in aircraft detection and obstacle tracking. You will enable our drones to autonomously navigate through complex and dynamic environments safely.Your ResponsibilitiesPush the Boundaries of Perception: Create and implement innovative algorithms for detecting, localizing, and tracking aircraft and obstacles using advanced monocular and multi-view camera systems, integrating deep learning with geometric vision to achieve robust 3D situational awareness.Develop Reliable Vision Systems: Build scalable model training pipelines and rigorous evaluation frameworks that assess performance in real-world edge cases.Collaborate Across Teams: Work in tandem with systems, flight test, and validation teams to develop comprehensive test plans that push perception capabilities to their limits, adhering to Zipline's stringent safety standards.Enhance Operational Performance: Design powerful debugging, visualization, and analysis tools that derive insights from field data, facilitating rapid issue resolution and performance optimization.

Feb 4, 2026
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Flyzipline logo
Full-time|On-site|South San Francisco, California, USA

Join Flyzipline as a Service Engineer, where you'll play a pivotal role in ensuring the optimal functionality of our cutting-edge logistics technology. In this dynamic position, you will be responsible for troubleshooting, maintaining, and enhancing our drone delivery systems.

Apr 9, 2026
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FlyZipline logo
Full-time|On-site|South San Francisco, California, USA

Role overview FlyZipline is seeking a Senior Mechanical Engineer to join the Long Range Platform team in South San Francisco, California. This role centers on designing, developing, and implementing mechanical systems that support advanced logistics platforms. The work directly impacts the reliability and efficiency of drone technology used to deliver medical supplies to remote locations.

Apr 20, 2026
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Zipline logo
Full-time|$150K/yr - $180K/yr|On-site|South San Francisco, California, USA

Zipline operates the world’s largest autonomous drone delivery network, providing fast and reliable access to food, medicine, and essential goods across four continents. With millions of deliveries completed and over 140 million commercial autonomous miles flown, Zipline supports healthcare systems, governments, retailers, and other organizations in strengthening supply chains and improving access to vital products. The company’s infrastructure extends far beyond drones, encompassing a comprehensive logistics system designed to deliver critical supplies efficiently and safely. Zipline’s work helps reduce congestion, lower emissions, and save time for people and organizations worldwide. Role overview The Lead Production Equipment and Tooling Design Engineer will focus on designing and developing fixtures, workstations, assembly tooling, and production equipment for high-volume manufacturing of Zipline’s products in South San Francisco, California. This role combines hands-on hardware design with team leadership, ensuring that equipment meets demanding quality and reliability standards. What you will do Design and innovate production equipment, fixtures, and tooling for Zipline’s manufacturing lines Take technical ownership of hardware solutions for the factory floor Lead a small team of equipment and tooling design engineers, providing guidance and support Remain actively involved in the design process, with approximately 75% of time dedicated to individual contributor work and 25% to leadership responsibilities Ensure all equipment meets Zipline’s high standards for reliability and performance Requirements Experience designing production equipment, tooling, or fixtures for manufacturing environments Ability to lead and mentor a small team while contributing directly to design work Strong technical skills in hardware design and problem solving Comfort working in a fast-growing, real-world setting with a focus on impactful solutions

Apr 29, 2026
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Zipline logo
Full-time|$155K/yr - $225K/yr|On-site|South San Francisco, California, USA

Senior Software Engineer - Motor Control SystemsJoin our team in South San Francisco!About ZiplineAre you ready to make a significant impact? At Zipline, we are revolutionizing the logistics and delivery landscape. Our mission is to tackle the world’s most pressing access issues by developing an innovative instant delivery system that serves everyone equally, regardless of location. From supporting Rwanda’s national blood delivery service to facilitating Ghana’s vaccine distribution, and providing on-demand deliveries for Walmart, our work is transforming the logistics paradigm. Our technology, which merges robotics and autonomy, is leading the charge towards a sustainable future by decarbonizing delivery, alleviating road congestion, and minimizing pollution, while ensuring equitable access for billions and fostering a resilient global supply chain.Be a part of Zipline’s commitment to creating a more equitable and resilient global supply chain. Your Role and ResponsibilitiesAs a Senior Software Engineer focused on Motor Control Systems at Zipline, you will play a pivotal role in developing high-performance motor controller firmware for our proprietary motor controllers. Collaborating closely with electrical engineers, design teams, flight software developers, and operational test teams will be integral to your work. Our collaborative engineering environment allows you to learn from a multidisciplinary team while rapidly implementing features that directly enhance the delivery experience.Our firmware development primarily utilizes C++, with Rust and Python for tooling deployed in our field systems. Our team employs hardware- and software-in-the-loop testing to validate new features and conduct regression tests on existing functionalities. You will analyze extensive datasets from our test operations to inform data-driven engineering decisions and prototype new algorithms. Analysis will be conducted using Matlab, Julia, or Python to validate the performance of your control designs, including executing Monte Carlo simulations to ensure accuracy in complex dynamics.

Feb 4, 2026
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Amgen Inc. logo
Full-time|On-site|South San Francisco

Join Amgen, a leading biotechnology company, as an Associate Software Engineer focused on our Scientific Platform and Computing initiatives. In this role, you will collaborate with a talented team to develop innovative software solutions that support scientific research and enhance our understanding of complex biological systems.

Sep 8, 2022
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Zipline logo
Full-time|$180K/yr - $265K/yr|On-site|South San Francisco, California, USA

About ZiplineZipline stands as the global leader in autonomous delivery services, dedicated to ensuring equitable access to essential goods for all. Our mission is to revolutionize logistics by designing, building, and operating the most extensive autonomous logistics system in the world. With operations spanning four continents, we deliver critical supplies every 30 seconds, having successfully completed millions of deliveries, including blood, vaccines, medical supplies, food, and commercial products. Our clientele comprises healthcare systems, governments, retailers, and global brands who depend on us to save lives, minimize emissions, enhance economic opportunities, and implement scalable logistics solutions.Our innovative technology extends beyond drones; we deploy integrated logistics infrastructures that bolster supply chains, alleviate congestion, and facilitate instantaneous delivery, fundamentally transforming the way essential goods are provided to people worldwide. With over 140 million commercial autonomous miles flown safely, Zipline is redefining accessibility to healthcare, consumer products, and food globally.We operate on a global scale and seek pragmatic problem solvers who thrive in real-world challenges and rapid growth environments. Our team is driven by the desire to build systems that have a meaningful impact on people's lives while scaling the future of logistics.About You and The RoleAs a part of the world’s largest autonomous logistics network, Zipline is committed to delivering critical medical and commercial goods globally with utmost reliability, precision, and scale. As we venture into more complex, safety-critical environments, the systems integral to our autonomy stack must be robust, adaptable, and deeply integrated, particularly at the intersection of perception and deployment.We are seeking senior and staff perception engineers to join our Droid team, responsible for the autonomy that drives Zipline’s backyard delivery experience. This team manages the complete stack of offboard and cloud-side perception systems that inform, validate, and enhance our onboard autonomy. Your contributions will be pivotal in shaping how we prepare Zipline aircraft for mission-critical deliveries in intricate, real-world scenarios.This position is not research-focused; you will be expected to move swiftly, deliver production-grade systems, and devise innovative applications of state-of-the-art techniques to address tangible, high-impact challenges.

Mar 25, 2026
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Zipline logo
Full-time|$130K/yr - $165K/yr|On-site|South San Francisco, California, USA

About ZiplineAre you ready to make a global impact? Zipline is revolutionizing the logistics landscape with our instant delivery and logistics system designed to address the world's most pressing access challenges. Our innovative solutions have already transformed lives by facilitating critical deliveries such as Rwanda’s national blood network and Ghana’s COVID-19 vaccinations, while also partnering with major retailers like Walmart for on-demand home delivery. We are committed to a sustainable future through cutting-edge technology, including robotics and autonomous systems, aiming to reduce carbon emissions and enhance accessibility for billions globally.Join us at Zipline as we work towards creating an equitable and resilient global supply chain that benefits everyone.Your Role and ResponsibilitiesWe are seeking a dedicated Senior Flight Test Engineer to spearhead comprehensive flight testing initiatives and streamline our automated testing infrastructure. In this dynamic role, you will gain an in-depth understanding of Zipline’s end-to-end logistics system while collaborating with cross-functional teams to extract actionable insights that drive improvements across hardware, software, and operational domains.You will oversee system-level flight test campaigns from conception through execution and analysis, making this position ideal for someone who thrives on transforming complex engineering challenges into effective testing strategies. If you have a passion for automation, tooling, and data analytics in flight testing, we want to hear from you!

Mar 11, 2026
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Artech Information Systems LLC logo
Bioinformatics Software Engineer

Artech Information Systems LLC

Full-time|On-site|South San Francisco

Join our dynamic team at Artech Information Systems LLC as a Bioinformatics Software Engineer! In this pivotal role, you will leverage your expertise in bioinformatics and software development to create innovative solutions that drive advancements in biotechnology.

Jun 7, 2017

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